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    Halo Water Systems

    3.5 (72 reviews)
    Closed 7:00 am - 4:00 pm

    Services - Halo Water Systems

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    Responding to business owner: I contacted Halo directly prior to deciding to ask my plumber to install it. Halo sent me their own brochure that said it removed heavy metals, I can show it to you. Our water was professionally tested and showed copper, lead, nickel, lithium, as well as other contaminants were not filtered.

    This is the main valve

    We purchased a new Halo 5 which was is installed in our new construction home. Within a month or so it would not stop running water down the drain after a regeneration cycle. After many attempts to reset the filter, the company provided me a new main valve at no cost. The people at the customer service line and technicians are very friendly and helpful. However, the warranty only covers parts and not labor. My brand new unit was not functioning and I paid $208 to replace the valve. This unit was well over $3000 installed and I can't believe they are warranty for parts. Leave the customer in a very bad spot. I would not buy it again based on the warranty they are not really standing behind their product in my opinion. This is my own personal opinion of my filter in my house.

    Easy to install, no maintenance required.
    M T.

    I've been plumbing for approximately 10 years now and awhile back, Glen the owner of Halo came to my company meeting to explain his products and how they function and I really liked the fact he was always reachable and that's where my relationship with Halo started. Most of my customers in Southern California are dealing with hard water and heavy chemicals levels from the city water treatment facilities and don't even realize it's doing tons of damage to all types of plumbing fixtures and most importantly your health. Halo literally has every single product that if installed correctly does exactly as it was designed to do. I even installed a unit in my own home and plan on adding the reverse osmosis system next. Everyone who has the system thanks me and the results after installing these systems speak for themselves.

    One is the INFLOW fitting, the other is the OUTFLOW from a Halo 5.
    Jim D.

    Overpriced and does not perform. A plumber sold us this system when we needed to have some old copper pipes replaced. He said it would solve our hard water problems that were damaging our pipes. We live in Pasadena CA where the water is very hard (20.6 grains per gallon). After thousands of dollars for the unit and the install guess what our water hardness is. If you guessed exactly the same as without the system you would be right. It might be doing something, but it is definitely not solving the problem it was sold to remedy. Whatever it does cannot be detected by a Hach Labs kit. I know you are saying, "But look at all the 5 star reviews!" Just take note of how many of them are from plumbers. Based on how hard this was sold to us my suspicion is that they get a very healthy markup. This is a profit center. Halo does not publish a price for the system so that a quick internet search makes it hard to comparison shop. My advice for hard water treatment is to go with a proven ion-exchange system (which is what we finally did). Use the money you would have spent buying this system to buy an ion-exchange water softener, new dishwasher, new clothes washer, and then fill the tank of your F-150 because you will have saved that much money by choosing another system, and that system will actually work. Response to the response: Fair enough. This is just my experience. I can say that my espresso machine did not see a significant benefit from this system. Neither did my pipes. The attached photo shows the inflow and outflow fittings (before and after "conditioning") from the Halo 5 after we had it removed. It was installed by a licensed plumber and authorized Halo dealer. These were brand new about a year before the photo, installed as part if the replacement of the main 1" pipe supplying our house. I am not saying it did absolutely nothing, but I am questioning the value of the "conditioning" as it relates to the cost. What we experienced, and what I would expect is similar for others, is that it is a decision made in a time of stress, when you are having significant plumbing work done, and there is not a lot of information on the internet available to help you make an informed decision. A plumber is standing there telling you that you need this and you should decide right now to avoid having to have work done twice should you later decide to "condition" your water because it will be more cost effective if you just do it now. So, I offer this review as a chance for that customer to count to ten before deciding.

    My halo 5 system

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    1 year ago

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    9 months ago

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    1 year ago

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    1 year ago

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    Glen B.

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    1 year ago

    On Johns Island, I had problems with the water. Had a Halo installed. A remarkable difference!

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    1 year ago

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    1 year ago

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    Glen B.

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    3 years ago

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    Glen B.

    Thank you for leaving a review Tino.

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    1 year ago

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    2 years ago

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    3 years ago

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    Glen B.

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    3 years ago

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    Glen B.

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    3 years ago

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    Glen B.

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    6 years ago

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    Glen B.

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    2 years ago

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    Glen B.

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    4 years ago

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    Glen B.

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    4 years ago

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    3 years ago

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    3 years ago

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    Glen B.

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    2 years ago

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    Glen B.

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    3 years ago

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    Glen B.

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    6 years ago

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    4 years ago

    Great water system that will remove all your Hard Water scaling & make your clothes that much cleaner.

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    Glen B.

    Thank you, Jason.

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    2 years ago

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    Glen B.

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    4 years ago

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    Glen B.

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    3 years ago

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    Glen B.

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    4 years ago

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    Glen B.

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    5 years ago

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    Glen B.

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    2 years ago

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    Glen B.

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    5 years ago

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    Glen B.

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    3 years ago

    Does nothing. Absolutely nothing. Measured contaminates with and without the system. Don't waste your money.

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    Glen B.

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    3 years ago

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    Glen B.

    Thank you Scott, we love you too!

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    4 years ago

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    Glen B.

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    3 years ago

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    3 years ago

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    Glen B.

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    6 years ago

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    6 years ago

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    Ask the Community - Halo Water Systems

    How do I get replacement filters for my Halo 5 stage RO system?

    Hi Jeremy, depending on what state you live in, you can purchase filters from a local plumbing supply distributor. We are stock in Ferguson supply throughout the country, however, there are other suppliers depending on your location. I suggest you… Read more

    Where can I purchase the Halo5 system? Do you have any authorized installers/dealers in Riverside County?

    I’m not happy with mine. It does a good job filtering the water but as a water a softener forget it. I would gladly sell you mine for a discount.

    Had my halo 5 and brand new hater heater installed by a well known company about 1 month ago. Still getting a lot of water spots and stains on my fixtures and dishes. What's test kit is available for me to test my water to make sure it is working?

    Hi Era, please call 800-591-0538 and state that you are a new HALO owner that has an issue. Every situation is different and we will have a couple of questions for you to ensure everything is working properly.

    Should we be able to detect water going through the pipes to our Halo system? It doesn't look like any water is flowing through the clear pipes.

    You should call HALO Water Systems at 800-591-0538. They will ask you for a photograph, as the systems themselves do not come with any clear tubes. You may have another system confused with a HALO system.

    What is estimated cost of installing a Halo 5 system?

    View All 7 Questions

    Review Highlights - Halo Water Systems

    Glen said to call him back when I'm ready to install and he will walk me thru the install and help me reset the clock.

    Mentioned in 7 reviews

    Read more highlights

    Carlsbad Alkaline Water

    Carlsbad Alkaline Water

    3.3
    (196 reviews)
    $

    I have been a loyal customer of Carlsbad Drinking Water for over ten years drinking over 9 to 10…read morebottles a month for most of those years having had it delivered to my business and my home. I would always receive an email notification of my delivery drop off date. The recent Monday holiday came last month and I did not receive the notification so I was charged $20.00 for not putting my water bottles out. As a 17 year business owner I would have taken into consideration the 10 years of ordering 9 to 10 bottles a month before I charged such a customer but hey that is just me I like to keep my customers loyal and happy. Recently I needed to pause my account for a few months and so I notified Customer Service that I did not want any more bottles delivered just picked up. Instead I was informed by my apt. neighbor that they had left two of my filled bottles that had and took the rest. I called and emailed immediately and I was informed that the driver would not come back and that it is on me because they don't pick up filled bottles that I already had been charged for, that they needed to be empty. My water machine is a bottom bottle kind you can roll the bottle into. I was out of town and could not drink all the water but still it is my fault because I did not know this important fact that I was never informed about. This kind of B.S. customer service is not going to flourish in rising consciousness for much longer because customers are more self-aware, compassionate and will question everything! Never in a million years would I have done to this to a ten year customer who order almost ten bottles a month. This is really disheartening to be treated so bad. I would have spent the few dollars in gas and picked up the damn bottles instead they want an almost 70 year old woman who is legally disabled to pick up the bottles and drain them out for them. Good luck with that CAW!!! You just lost an incredible customer forever because customer loyalty is crucial and you are losing it with poor customer service!!!! Now I have two filled bottles sitting outside my door for some stranger to come by and drain for me while I am away so that you could pick them up some time in the future. Great job ! A.D. UPDATE: This morning they did the right thing and emailed me to say they will pick up the bottles!

    The water itself is actually good -- clean, tastes great, and that's the only reason I come here…read more But the place is a total dump. It feels like a scary movie set: flickering lights, run-down vibe, and the whole area is basically an unpaved dirt lot that turns into a muddy, dirty mess. Pricing is also rough -- $7 for 5 gallons is steep, especially for a place that looks this neglected. And the payment setup is outdated and annoying. The machines don't take e-pay, and half the time they won't even take a $20. On top of that, they rarely give you change, so you're stuck hoping you have exact cash. Good water. Everything else? Embarrassing. Clean it up, fix the lights, pave the area, and upgrade the payment system. Ellen should be ashamed lol

    Halo Water Systems - watersuppliers - Updated June 2026

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