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    Halo Water Systems

    3.5 (72 reviews)
    Closed 7:00 am - 4:00 pm

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    Responding to business owner: I contacted Halo directly prior to deciding to ask my plumber to install it. Halo sent me their own brochure that said it removed heavy metals, I can show it to you. Our water was professionally tested and showed copper, lead, nickel, lithium, as well as other contaminants were not filtered.

    This is the main valve

    We purchased a new Halo 5 which was is installed in our new construction home. Within a month or so it would not stop running water down the drain after a regeneration cycle. After many attempts to reset the filter, the company provided me a new main valve at no cost. The people at the customer service line and technicians are very friendly and helpful. However, the warranty only covers parts and not labor. My brand new unit was not functioning and I paid $208 to replace the valve. This unit was well over $3000 installed and I can't believe they are warranty for parts. Leave the customer in a very bad spot. I would not buy it again based on the warranty they are not really standing behind their product in my opinion. This is my own personal opinion of my filter in my house.

    Easy to install, no maintenance required.
    M T.

    I've been plumbing for approximately 10 years now and awhile back, Glen the owner of Halo came to my company meeting to explain his products and how they function and I really liked the fact he was always reachable and that's where my relationship with Halo started. Most of my customers in Southern California are dealing with hard water and heavy chemicals levels from the city water treatment facilities and don't even realize it's doing tons of damage to all types of plumbing fixtures and most importantly your health. Halo literally has every single product that if installed correctly does exactly as it was designed to do. I even installed a unit in my own home and plan on adding the reverse osmosis system next. Everyone who has the system thanks me and the results after installing these systems speak for themselves.

    One is the INFLOW fitting, the other is the OUTFLOW from a Halo 5.
    Jim D.

    Overpriced and does not perform. A plumber sold us this system when we needed to have some old copper pipes replaced. He said it would solve our hard water problems that were damaging our pipes. We live in Pasadena CA where the water is very hard (20.6 grains per gallon). After thousands of dollars for the unit and the install guess what our water hardness is. If you guessed exactly the same as without the system you would be right. It might be doing something, but it is definitely not solving the problem it was sold to remedy. Whatever it does cannot be detected by a Hach Labs kit. I know you are saying, "But look at all the 5 star reviews!" Just take note of how many of them are from plumbers. Based on how hard this was sold to us my suspicion is that they get a very healthy markup. This is a profit center. Halo does not publish a price for the system so that a quick internet search makes it hard to comparison shop. My advice for hard water treatment is to go with a proven ion-exchange system (which is what we finally did). Use the money you would have spent buying this system to buy an ion-exchange water softener, new dishwasher, new clothes washer, and then fill the tank of your F-150 because you will have saved that much money by choosing another system, and that system will actually work. Response to the response: Fair enough. This is just my experience. I can say that my espresso machine did not see a significant benefit from this system. Neither did my pipes. The attached photo shows the inflow and outflow fittings (before and after "conditioning") from the Halo 5 after we had it removed. It was installed by a licensed plumber and authorized Halo dealer. These were brand new about a year before the photo, installed as part if the replacement of the main 1" pipe supplying our house. I am not saying it did absolutely nothing, but I am questioning the value of the "conditioning" as it relates to the cost. What we experienced, and what I would expect is similar for others, is that it is a decision made in a time of stress, when you are having significant plumbing work done, and there is not a lot of information on the internet available to help you make an informed decision. A plumber is standing there telling you that you need this and you should decide right now to avoid having to have work done twice should you later decide to "condition" your water because it will be more cost effective if you just do it now. So, I offer this review as a chance for that customer to count to ten before deciding.

    My halo 5 system

    5 years ago we built a home and had a plumber install a halo filtration water system. The day we moved in I tasted it and it was disgusting and it turns out it was installed incorrectly by our plumber. This all came about from our malfunctioning water heater and just led to some investigating and me calling Halo directly. Within minutes Linda called me back from Halo and I can't say enough about how helpful she has been. She is extremely knowledgeable and got everyone involved even the founder of the company and they all called to help figure out what was going on. She even mailed me out water testing kits and now I was to see where the filtered water was coming to the bathroom faucets but not the kitchen. Five years of buying bottled water if finally over this halo water taste so delicious and I can't wait to make a cup of coffee in the morning! Thank you Linda, glen and Jeff! I appreciate all your knowledge and awesome customer service.

    Correctly installed and self cleaning, self maintenance. What else can you ask for in a water system. Did I mention no salt??

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    1 year ago

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    1 year ago

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    Glen B.

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    1 year ago

    On Johns Island, I had problems with the water. Had a Halo installed. A remarkable difference!

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    1 year ago

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    1 year ago

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    Glen B.

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    3 years ago

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    Glen B.

    Thank you for leaving a review Tino.

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    2 years ago

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    3 years ago

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    Glen B.

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    3 years ago

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    Glen B.

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    3 years ago

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    Glen B.

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    6 years ago

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    Glen B.

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    2 years ago

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    Glen B.

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    4 years ago

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    Glen B.

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    4 years ago

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    3 years ago

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    3 years ago

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    Glen B.

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    2 years ago

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    Glen B.

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    6 years ago

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    3 years ago

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    4 years ago

    Great water system that will remove all your Hard Water scaling & make your clothes that much cleaner.

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    Glen B.

    Thank you, Jason.

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    4 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    Glen B.

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    2 years ago

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    Glen B.

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    5 years ago

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    Glen B.

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    3 years ago

    Does nothing. Absolutely nothing. Measured contaminates with and without the system. Don't waste your money.

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    Glen B.

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    3 years ago

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    Glen B.

    Thank you Scott, we love you too!

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    3 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    Ask the Community - Halo Water Systems

    How do I get replacement filters for my Halo 5 stage RO system?

    Hi Jeremy, depending on what state you live in, you can purchase filters from a local plumbing supply distributor. We are stock in Ferguson supply throughout the country, however, there are other suppliers depending on your location. I suggest you… 

    Where can I purchase the Halo5 system? Do you have any authorized installers/dealers in Riverside County?

    I’m not happy with mine. It does a good job filtering the water but as a water a softener forget it. I would gladly sell you mine for a discount.

    Had my halo 5 and brand new hater heater installed by a well known company about 1 month ago. Still getting a lot of water spots and stains on my fixtures and dishes. What's test kit is available for me to test my water to make sure it is working?

    Hi Era, please call 800-591-0538 and state that you are a new HALO owner that has an issue. Every situation is different and we will have a couple of questions for you to ensure everything is working properly.

    Should we be able to detect water going through the pipes to our Halo system? It doesn't look like any water is flowing through the clear pipes.

    You should call HALO Water Systems at 800-591-0538. They will ask you for a photograph, as the systems themselves do not come with any clear tubes. You may have another system confused with a HALO system.

    What is estimated cost of installing a Halo 5 system?

    View All 7 Questions

    Review Highlights - Halo Water Systems

    Glen said to call him back when I'm ready to install and he will walk me thru the install and help me reset the clock.

    Mentioned in 7 reviews

    Read more highlights

    Carlsbad Alkaline Water

    Carlsbad Alkaline Water

    3.3
    (197 reviews)
    $

    So you drive up and there's a little building where you can buy your containers and other supplies,…read morethen there's several slots where you can clean and refill your bottles. Problem is, the machines only take cash. The bottles are hard to carry, if you get the 5 gallon glass and fill it up. I have the stand that they sell to place the bottle on the counter but it does drip and if you have wood floors, that's an issue. They don't recommend water dispensers and recommend drinking the water room temperature. Their water is really good, I love the taste and feel good drinking it. It's worth the trouble for now, but long term it may get a little daunting. I do recommend their water and love the quality, too bad they haven't made this a little easier though.

    The water itself is actually good -- clean, tastes great, and that's the only reason I come here…read more But the place is a total dump. It feels like a scary movie set: flickering lights, run-down vibe, and the whole area is basically an unpaved dirt lot that turns into a muddy, dirty mess. Pricing is also rough -- $7 for 5 gallons is steep, especially for a place that looks this neglected. And the payment setup is outdated and annoying. The machines don't take e-pay, and half the time they won't even take a $20. On top of that, they rarely give you change, so you're stuck hoping you have exact cash. Good water. Everything else? Embarrassing. Clean it up, fix the lights, pave the area, and upgrade the payment system. Ellen should be ashamed lol

    Halo Water Systems - watersuppliers - Updated August 2026

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