Very thoughtful and thorough. Price is right and they get things done in record time! If the work…read moreis more complicated and they must order special parts (not usually the case) they offer shuttle service to and from your home or destination. I've been doing business for many years with these folks and can say they are wonderful at what they do. E. Longmire

I brought my truck here during the Covid 19 time and they ripped me off...over charged me $500 for…read morea repair...I called around after everyone got up and running... repair is typically $400, they charged $900. Go somewhere else.

I worked,with Sam, he was very thorough and helpful,helping me work out what I needed done. The car…read morewas done a lot quicker than I anticipated and everything was done With quality workmanship. I would definitely use them again. I was very pleased and would highly recommend them

Knowledgeable and friendly. I felt taken care of and they treated my car with respect. Explained…read moreexactly what needed to be done. Walked me through everything. Will come back.

Sovas I have been coming to you for over 50 years when I need a I just want to say silvis is very…read moregood and I trust and I trust them very good for all the work that they do I have no problems with them they get a very good star I think this is the best one repair because I can trust you you don't try to get rich off my vehicle You're very good service so now I'm referring somebody else to you you do very good work thank you

Best car service around! Very honest and they explain everything they do regarding their prices. We…read moreare very happy with the quality of service.

Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

Quick and affordable service for two of our cars all in one week! Definitely a reliable source for…read moreauto repair. Thanks!!

Jurgen handles all my families vehicles. Tells us what needs to done and what does not. Trustworthy…read moreand much better service than a dealer. He is capable of diagnosis, unlike dealership part changers.

Oh man, can't say enough good things about Jurgen's! Everybody looks for a place they can trust…read moreand this is it. Won't recommend work that is not needed, gives you clear options and gets it fixed right the first time.

A great, reliable auto shop. They seem to be honest and prices are fair. I had an issue with a…read morerepair once and they fixed it without any pushback. They're generally pretty busy (which is a good sign) and it may mean it will take an extra day for them to get to your car. To me, it's worth klit knowing they're a shop that wants to do things right.

Dave and Alex Car Repair has helped both my wife and myself when our cars broke down. Most recently…read morethey fixed my failed water pump. Originally this place was shared with me from a friend as a referral. This business made repairs much faster than the other shops I have dealt with in the past exceeding my expectations. They have a clean lobby. The labor costs are a little higher than I would like, but they do quality work and have returned.

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.

Outstanding service, amazing people, and truly fair pricing. You'll end up paying more for less…read moreanywhere else.

I went there about a week ago for a front end alignment. (I was hoping to make it my new car…read morerepair shop because it was so close to my new place of residency.) What a nightmare. When they finished the job,(only one mechanic working so it took a long time waiting) the mechanic took it for another test drive. He told me that there were many lights on dashbar flashing warnings. He couldn 't recalibrate it so told me to take it to my Honda dealer. After a week of being afraid to drive it before I could get an appointment, I finally had it serviced and fixed to the tune of $200! They told me that the person who aligned the car did something wrong. Took it back to Firestone and the manager refused to give me that money when it was obviously their problem. At first he offered "credit" for future work. Why would I go back for their type of work. Then he offered to give me back the cost of the alignment.( they have a sign posted that if not happy with work they would repay you money pd. So that made it binding he must have thought.) I refused that because if the mechanic hadn't done something I wouldn't have a $200 bill at my dealer. Yes, admittedly I was upset and my voice showed it. He then started raising his voice saying he didn't like my tone and was going to ask me to leave his business. I encouraged him to record our conversation. It would show who the bully was. He thought he could get away with things. I am a 77 yr. old woman but wasn't going to let him treat me that way! Right before I had my conversation with him another customer was demanding his money back for making him wait for a 4 hr. wait time yesterday and then another 3 hr. wait time today without service. The manager yelled at both of us for our tones and wouldn't tolerate OUR harassment. I never met that customer before ! I will be contacting headquarters about this. Don't go there! They only had one mechanic working. There were 3 service reps? . Felt bad for the kind serviceman that dealt with me and admitted I was just stating facts. He said he couldn't do anything for me because that guy was the Manager ! I told him to call the police if he felt threatened by me, the old lady.

As a former professional in the auto repair industry with decades of experience, I purchased tires…read morefor my 2021 Mercedes-Benz Sprinter from Northville Firestone, which included free tire rotations. Unfortunately, my experience with this location was extremely disappointing, immoral, unethical and had zero integrity resulting in unperformed services, and thousands of dollars of unresolved vehicle damages to my Mercedes Sprinter. The first time I visited for a tire rotation, I discovered they had not rotated my tires at all. In addition, they failed to inform me that one of the lug nuts had been stripped. I had paid for services that were not performed, and Firestone chose not to address these issues or communicate with me about it. When I returned the following week for the promised rotation, I spoke to the store manager, Terrance. He was unapologetic and cold, moved forward with the tire second attempt at a tire rotation. **However, things took a much worse turn after the second visit. A few weeks later, while inspecting my vehicle from underneath, I noticed severe damage to the undercarriage frame of my Mercedes Sprinter. It appeared that the vehicle had been improperly hoisted, crushing the pinch weld frame on both sides. The damage was significant and would cost thousands of dollars to repair. Worse yet, no one at Firestone--neither the technician nor the management--had informed me about this damage whatsoever.** I immediately filed a claim with Firestone Corporate. Chad Mcghee, a representative from Firestone, refused to take responsibility for the damage, citing that weeks had passed since the incident and therefore Firestone would not be held accountable. Despite providing evidence of the damage and the improper hoisting, Firestone declined to repair my vehicle or even discuss the issue in person. This level of negligence and disregard for customer service is unacceptable. My question to Firestone is: How is it the customer's responsibility to inspect the underbody of their vehicle after a routine service, especially when the damage is clearly hidden from view? Why should I have to audit services I've paid for to ensure they are completed properly and without damage? After the first visit, I could clearly see the tires hadn't been rotated, but I never expected to have to inspect the undercarriage after every visit. It's absurd that Firestone didn't take responsibility for their actions. I'm left with a $70,000 vehicle that has thousands of dollars in damage, all because of negligence at the hands of Store Manager Terrance & staff. In conclusion, if you're looking for professional auto repair, I highly recommend avoiding Terrance and his team at Northville Firestone. You would be better off finding a repair facility that values integrity, takes accountability for their actions, and provides the service you paid for. Firestone in Northville is severely understaffed, unprofessional, and, unfortunately, run by a team that lacks basic ethics, integrity and does not take responsibility for their actions & accidents. They hire grumpy, underpaid, overworked, and inexperienced staff, which only exacerbates the issues while projecting poor attitudes. I would not recommend this location, to anyone. Lesson learned, and beware!

Honest and up front and knowledgeable about new and old automobiles. We are not close to there shop…read morebut will dive the extra miles for a job done correctly the first time. Definitely recommend Griffins!!

What a great place. For a woman looking to not be ripped off, I found the perfect place! They are…read moreprofessional, nice and really took care of me. I can't say enough about what a nice experience this has been.

I have used different Belle Tires for around 30 years. I have found them to be honest, into…read morecustomer care, and respectful to women. That is until I had to use this location. I have had trouble with both back tires and on the day I was too sick to go to work, one was flat when I was heading to a doctor's appointment. Luckily I have a small air pump but had to blow up the tire to get there and get home. When I found out it wasn't COVID, I decided I had to replace those tires that was almost 4 years old. I took a picture of tire for size and got on their website to find some tires. I have been buying my own tires for 45 years now and have worked on cars almost as long. When their site recommended a different size, I was OK with that. I found a set in stock and made an appointment. That is when the trouble started. Tires not there but could get them later in the evening. Since I was waiting and had an appointment for a Heart MRI the next morning at 6:30 am, I agree to go with a higher price set. Next was I wanted the wrong size and the tech didn't believe it was their website mistake. Of course, they didn't have the 1st type and the ones I agree to was more. My appointment was at 3:30 PM and they didn't even start until 4:30 I waited until after 6 PM to get my car back. I did have them put the new tires on the front and the front on the back. Got blow back about that. Of, course their alignment check found a small alignment problem. I knew it being that small, nothing had to be done. I was treated like a woman who knew nothing about cars. While waiting I overheard one their employees explaining to 2 people he was showing around the waiting room how gets to be friends with his customers so he could up sale. I guess he must think everyone just listens to their phone and this old lady is one who digs deeper to find information for honest reviews.

Patrick was incredibly helpful when we got a flat tire far from home. He got us in right away, took…read morecare of everything quickly, and had us back on the road in no time. We really appreciated his kindness, professionalism, and excellent customer service during a stressful situation. We'll definitely be coming back to see him when it's time to purchase a full set of tires. Highly recommend!