Fast service! Great culture at front desk!…read more Free flat tire service if it's just a nail, so great value! Tire Prices are good and they always have deals. Location is so close to so many places that you can wait at - like the french bakery near by! I would avoid the Belle Tire across the street, the Walmart tire center or any Costco Tire center!

Okay, the same tire has been losing air. So I finally got a new wheel put on the tire. The tire…read moreis still losing air. I take it in there today because the low tire pressure light came on again.. SAUL pulls my car in the bay and said he's gonna check all four tires. He comes back and tells me, it's still the tire that got the new wheel on it. He does something and comes back. Saul tells me that the guy that put the wheel on forgot to pull the valve stem through the hole. I told him I don't wanna be on the other side of town messing around with my tires. So he took care of my tire that was losing air 2-3X/week and made sure all the other tires were in good shape and not losing air. I hope this is the end of the tire story. YAY, Saul!

I worked,with Sam, he was very thorough and helpful,helping me work out what I needed done. The car…read morewas done a lot quicker than I anticipated and everything was done With quality workmanship. I would definitely use them again. I was very pleased and would highly recommend them

Knowledgeable and friendly. I felt taken care of and they treated my car with respect. Explained…read moreexactly what needed to be done. Walked me through everything. Will come back.

I have used different Belle Tires for around 30 years. I have found them to be honest, into…read morecustomer care, and respectful to women. That is until I had to use this location. I have had trouble with both back tires and on the day I was too sick to go to work, one was flat when I was heading to a doctor's appointment. Luckily I have a small air pump but had to blow up the tire to get there and get home. When I found out it wasn't COVID, I decided I had to replace those tires that was almost 4 years old. I took a picture of tire for size and got on their website to find some tires. I have been buying my own tires for 45 years now and have worked on cars almost as long. When their site recommended a different size, I was OK with that. I found a set in stock and made an appointment. That is when the trouble started. Tires not there but could get them later in the evening. Since I was waiting and had an appointment for a Heart MRI the next morning at 6:30 am, I agree to go with a higher price set. Next was I wanted the wrong size and the tech didn't believe it was their website mistake. Of course, they didn't have the 1st type and the ones I agree to was more. My appointment was at 3:30 PM and they didn't even start until 4:30 I waited until after 6 PM to get my car back. I did have them put the new tires on the front and the front on the back. Got blow back about that. Of, course their alignment check found a small alignment problem. I knew it being that small, nothing had to be done. I was treated like a woman who knew nothing about cars. While waiting I overheard one their employees explaining to 2 people he was showing around the waiting room how gets to be friends with his customers so he could up sale. I guess he must think everyone just listens to their phone and this old lady is one who digs deeper to find information for honest reviews.

Patrick was incredibly helpful when we got a flat tire far from home. He got us in right away, took…read morecare of everything quickly, and had us back on the road in no time. We really appreciated his kindness, professionalism, and excellent customer service during a stressful situation. We'll definitely be coming back to see him when it's time to purchase a full set of tires. Highly recommend!

I went there about a week ago for a front end alignment. (I was hoping to make it my new car…read morerepair shop because it was so close to my new place of residency.) What a nightmare. When they finished the job,(only one mechanic working so it took a long time waiting) the mechanic took it for another test drive. He told me that there were many lights on dashbar flashing warnings. He couldn 't recalibrate it so told me to take it to my Honda dealer. After a week of being afraid to drive it before I could get an appointment, I finally had it serviced and fixed to the tune of $200! They told me that the person who aligned the car did something wrong. Took it back to Firestone and the manager refused to give me that money when it was obviously their problem. At first he offered "credit" for future work. Why would I go back for their type of work. Then he offered to give me back the cost of the alignment.( they have a sign posted that if not happy with work they would repay you money pd. So that made it binding he must have thought.) I refused that because if the mechanic hadn't done something I wouldn't have a $200 bill at my dealer. Yes, admittedly I was upset and my voice showed it. He then started raising his voice saying he didn't like my tone and was going to ask me to leave his business. I encouraged him to record our conversation. It would show who the bully was. He thought he could get away with things. I am a 77 yr. old woman but wasn't going to let him treat me that way! Right before I had my conversation with him another customer was demanding his money back for making him wait for a 4 hr. wait time yesterday and then another 3 hr. wait time today without service. The manager yelled at both of us for our tones and wouldn't tolerate OUR harassment. I never met that customer before ! I will be contacting headquarters about this. Don't go there! They only had one mechanic working. There were 3 service reps? . Felt bad for the kind serviceman that dealt with me and admitted I was just stating facts. He said he couldn't do anything for me because that guy was the Manager ! I told him to call the police if he felt threatened by me, the old lady.

As a former professional in the auto repair industry with decades of experience, I purchased tires…read morefor my 2021 Mercedes-Benz Sprinter from Northville Firestone, which included free tire rotations. Unfortunately, my experience with this location was extremely disappointing, immoral, unethical and had zero integrity resulting in unperformed services, and thousands of dollars of unresolved vehicle damages to my Mercedes Sprinter. The first time I visited for a tire rotation, I discovered they had not rotated my tires at all. In addition, they failed to inform me that one of the lug nuts had been stripped. I had paid for services that were not performed, and Firestone chose not to address these issues or communicate with me about it. When I returned the following week for the promised rotation, I spoke to the store manager, Terrance. He was unapologetic and cold, moved forward with the tire second attempt at a tire rotation. **However, things took a much worse turn after the second visit. A few weeks later, while inspecting my vehicle from underneath, I noticed severe damage to the undercarriage frame of my Mercedes Sprinter. It appeared that the vehicle had been improperly hoisted, crushing the pinch weld frame on both sides. The damage was significant and would cost thousands of dollars to repair. Worse yet, no one at Firestone--neither the technician nor the management--had informed me about this damage whatsoever.** I immediately filed a claim with Firestone Corporate. Chad Mcghee, a representative from Firestone, refused to take responsibility for the damage, citing that weeks had passed since the incident and therefore Firestone would not be held accountable. Despite providing evidence of the damage and the improper hoisting, Firestone declined to repair my vehicle or even discuss the issue in person. This level of negligence and disregard for customer service is unacceptable. My question to Firestone is: How is it the customer's responsibility to inspect the underbody of their vehicle after a routine service, especially when the damage is clearly hidden from view? Why should I have to audit services I've paid for to ensure they are completed properly and without damage? After the first visit, I could clearly see the tires hadn't been rotated, but I never expected to have to inspect the undercarriage after every visit. It's absurd that Firestone didn't take responsibility for their actions. I'm left with a $70,000 vehicle that has thousands of dollars in damage, all because of negligence at the hands of Store Manager Terrance & staff. In conclusion, if you're looking for professional auto repair, I highly recommend avoiding Terrance and his team at Northville Firestone. You would be better off finding a repair facility that values integrity, takes accountability for their actions, and provides the service you paid for. Firestone in Northville is severely understaffed, unprofessional, and, unfortunately, run by a team that lacks basic ethics, integrity and does not take responsibility for their actions & accidents. They hire grumpy, underpaid, overworked, and inexperienced staff, which only exacerbates the issues while projecting poor attitudes. I would not recommend this location, to anyone. Lesson learned, and beware!

This place is awesome. Ray is super trustworthy. Highly recommend…read more Editing post....this post populated that I am from California. I am actually in Michigan so this post is for south-east MI folks.

This shop has a really cool system. All I had to do was like them on Facebook and they gave me $30…read moreoff of a flush & fill. Not to mention they were extremely knowledgeable and honest. They told me what I might need to have serviced and what would be most economic for me.

My car needed work on the taillights. Electrical connector were mis-aligned so the police gave me a…read morewarning about missing brake lights. Angelo came through with a solution. It was reasonably priced. Dave W.

Angelo is a awesome mechanic. He aligned my f150 with a 6 in lift. Most places didn't want to…read morehandle the job or tried to up sale me.. I truly recommend him. He will go the extra mile to make it perfect....

I had a leaky tire so I made an appointment online hoping they could patch it. I got a confirmation…read moretext and thought all was good. Almost 9 hours later, I get off work early to go to my appointment. When I went to the desk the man came out and I told him I had an appointment. He asked "For what service?" I said "I have a tire leaking." He said "I don't think I can get to it today." I said "I made an appointment." He said "lots of people make appointments. Then a 30 minute jobs turns into a three hour job..." I just grabbed my keys and left as he was still talking. So nowhere in those nine hours between the time that I made the appointment and when it was actually time for my appointment no one thought to call me and let me know they were running behind and couldn't honor my appointment? No one warned me so I wouldn't leave my job early and drive on a low tire all for nothing? Then I get an email A few minutes later saying they are sorry I couldn't make it to my appointment! excuse me?!? I was at my appointment 10 minutes early and was rudely turned away! Robots will never ever get a cent of my money. That's horrible customer service.

I have a multitude of issues with these scam artists, please see the itemized list below…read more *They charged me $1600 for a complete brake job. *Didnt honor the 2 year warranty because they wrote a bullshit mixed warranty where it was 2 years on my front brakes & 1 year on the rear without my consent. *Greg lied to me on the phone and told me I had a full 2 year warranty & made me drive an hour with ZERO brakes just to tell me the rear brakes would cost $1500 and they wouldnt honor the warranty. *My brake lines now have a leak, which is new. I wonder how that happened. *Took 3 days to look at my car because they only had one dude working. In conclusion, I hope this place runs out of business or gets their act together.

This is the best place I have ever been to for an Oil Change. They are very knowledgeable, and…read moreonly make suggestions for things other than the Oil Change, like an Air Filter, if it is truly needed. The person who serviced me on 7/13/17, named Dwight, pointed out the air filter was starting to build up and getting clogged, and if I didn't want to change it this time, next time would be recommended, but no pressure at all. Also Davis Auto repair, which is next to Jim's Oil depot, and of the same ownership, is of the highest quality as well. They take the time to explain which repairs are needed and why. Very reasonable pricing. I have come to understand in last couple years that both these places are of high quality, and trustworthy. Tom

Very quick, reasonably priced. Feels like and old school repair shop where you can see the work and…read morethe guys know what they are doing. No pressure to buy upgrades etc. Straight talk.

March Tire is my go-to for oil changes, but I also take my car there anytime I'm having any other…read morecar trouble. They are always quick to diagnose the issue & get it fixed. Nikki is always smiling & so great with communication. First class customer service!!

Have had vehicle in 3 times for same issue...exhaust leak. Still loud after 3rd time. Paid $1600…read morefor initial repair and now feel I need to jack up vehicle and diagnose the issue myself.