my dodge pick truck lease was over and done with I started to look around for great pick up truck lease deal "affordable" I contacted #hamiltonchevorelt on mound road I got transferred to a salesmen name Norris Jamil can I speak enough about the experience with this guy no, was I blown away with the professionalism "YES", WHY? 1- I asked if they had a great DEAL pick-up truck within my budget the answer was" NO" everything was over my budget I asked the salesman if he gets demo TRuck in stock please save my number and call me back, I really just wanted the truck to get me back and forth to work nothing fancy. 2- 3 days later I got missed call with a voice mail that asked me to call back by the way " GREAT FOLLOW UP'.. 3- I called back "Norris Jamil" was the person I talked back to be told I haven't forgotten about you I got a great demo deal he told me the number I said amazing that is within my budget, he asked me to fill credit app I asked him how ? he texted messaged me the link I filled it up a day later, he called me a day after told everything, was approved lets schedule app to sign the paper. 4- He said what time would work for you I said 4:15 pm he said great I got there at 4:15 pm he asked if I want some coffee I said yes he showed me the customer waiting room area and by the way their coffee was great. 5- I didn't have the plate I paid for it and the next day plate was at the dealer " WOW HOW FAST" got called back from Norris went in and picked it up right before they closed, Norris went outside in freezing colled and installed my plat, by the way, I was rocking young Jeezy rap song he said good dam old days I still listen this Gangsta type music said whattt very friendly hamiltons got some OGS on deck. 5- I waited 15 minutes for the manager to get my paper ready and everything was great, smooth, and fast. the truck was cleaned inside out, the truck had more options than I expected. pros : 1- front desk lady very nice and really takes her work seriously. 2- salesman top-notch Norris Jamil Great father and picture of his family on his desk and screen saver of his kids on his computer very very professional, great follow-up from finding deals, sending credit app, plate transfer to gm point with a free oil change. I will be going back to Hamilton Only Because of my great experience with Norries and I be getting a car for my wife and mom and dad. I also own a business in sterling height I asked for a business card to be sending business to Hamilton and Norris Jamile. 3- dealer management very friendly and treat you like family. cons: 0 Thank YOU, Hamilton. read more

AMAZING! I've never driven into a dealership, any dealership with a used car, traded the car in for a new lease and drove out of the dealership with a new car/truck and a check in my pocket for the difference. From meeting my sales person Jeanine Bellman day one, to having my jeep evaluated (by the way as this was being taken care of I spent time in the Hamilton Chevrolet customer lounge area - I felt like I was at a Starbucks. It was CLEAN, there was comfortable seating, well lit work areas for internet surfing, email, etc. A large screen TV made you feel right at home as i waited for the news). Jeanine came back with the amount and BAM I was ready to deal but the truck/color I was looking for was not on the lot. Trucks were moving fast and that's all they had in prep was a silver truck. But, Jeanine to the rescue. I left the dealership and Jeanine told me she'd see what she could find and she'd keep an eye on the trucks that had been promised with hopes that one would fall through into my lap. Jeanine was awesome in finding me the exact truck that I was looking for, at about 5 that same evening she called. It was difficult as the year end sales were making quick work of trucks disappearing but she stuck to it and found it. After securing insurance I drove to Hamilton the following afternoon, Jeanine again worked her magic in providing me a seamless handoff as I dropped off my 2005 Jeep and picked up my 2015 Silverado. A handful of signatures and initials, a quick test-ride in my new truck, a short conversation with the good folks at OnStar, and I was on my way in my new Chevrolet. First stop, my credit union to deposit the sizable check I received for the difference between my lease and my trade in. Yes, it was difficult to let go of my Jeep Wrangler, my son and I have shared many experiences driving with the doors off and top down. But, to jump into the Silverado with a check in hand is a gift to myself - the gift of peace of mind, knowing that each day as I prepare for work the Silverado will be ready to get me there safely with none of the concerns a 10 year old Jeep would cause. And knowing theres a cash balance in our auto fund thanks to the Hamilton check doesn't hurt either. Another happy ending for a Hamilton Chevrolet customer. read more

Good experiences at Hamilton Chevrolet. I recently discovered Hamilton Chevrolet and my experience there has been very positive. Previously, I purchased at Patsy Lou in Flint, but could not find the 2015 Equinox model I was looking for at Patsy Lou or Al Serra. I found Hamilton Chevrolet through the GM site to locate vehicles (which is not the easiest to use). I put in an internet request for info and test drive and got an immediate response from both Megan Vermeylen and April Wood. Apparently Hamilton uses both an assistant and sales person to monitor the internet requests. This is nice because if the sales person is busy, you still don't have to wait all day for a response. I am not one for high pressure sales, but I do want someone who knows features and options about different vehicles. I am still not sure why Hamilton had such an experienced sales person on the internet sales desk, but April was fantastic. I would recommend her if you are interested in purchasing a car, which is the reason for the high rating. I liked her straightforward way of answering the questions (no b.s.) and attention to details. She was helpful but also told you what she could do or could not offer in features or pricing --- then she followed through and made it sure it got done. As a separate issue and visit, I also had a chance to experience the service department. We had to fix a recall on our ignition switch before selling our old impala so I brought it in the following week. I'm used to a lounge with a TV and a coffeepot. Maybe they all do now, but this lounge was well lit, comfortable, offered popcorn and WIFI. With a laptop or tablet, it wasn't so bad of a place to spend an hour or two. My service consultant was Scott Krajewski and he was very professional. He explained what was done, asked if I had any questions, and got me in and out of there within an hour or so. Even walking around the place, it seems like the people are pleasant and friendly. I would certainly go back there based on my experience with Hamilton Chevrolet. One note, it seems like it is easier to enter the dealership from 14 mile and exit through Mound Road. read more

I do not like shopping for cars. Between my wife and I, I have now had the experience of purchasing 6 of them in the past 23 years. Up until recently, the experience had always been the same. We've had the stereotypical "hey, I'm not supposed to do this, but my manager said I can make an exception just for you" sales shtick and the bums rush experience of picking a car at a payment I could afford only to have the finance guy aggressively throw a bunch of different numbers and extended warranties and whatever else at me until I ended up walking out of the dealership with buyers' remorse and a payment I could barely tolerate. With all that said, my recent car buying experience at Hamilton Chevrolet was nothing even close to the previous experiences I had. My salesman David Hamilton was awesome every step of the way, the finance person was friendly and took time to explain everything. I was given options to consider when it came to varying payment terms and addition of extended service warranties. But they were not pushed at me like I would be some kind of idiot if I didn't take them. At the end of the process, I drove off the lot with an excellent car that I love at the price I wanted to pay. There were no shell games, no last-second complications. The only bad thing that happened is my car fell victim to one of Detroit's finest pot holes less than 10 days after I bought it. I called the dealership, they got me right into the service center, replaced the tire, rebalanced and realigned and sent me on my way within 90 minutes - at no charge. Finally, I will say that I am happy but not surprised. From my first visit to the dealership, I felt like it was a nice friendly, family atmosphere. They do a lot of business there and sell a lot of cars, but I never got the impression that any of the people at Hamilton would be too busy to talk with me or answer any questions. It was the best car buying experience I have ever had and I believe it can only be surpassed by my next trip to buy a car from Hamilton Chevrolet. read more

I was in a particular position to try for the car of my dreams. I waited until after the reveal of the 2016 Camaro to try to get one because I was not sure if I would like the 2016 more. I was unsure which options I wanted or what the date was when I could order one. I checked multiple dealers and got treated badly at all but one and was told ridiculous things and denied test drives in cars. Scott Sodergren was awesome. He got me test drives in vehicles in various trim levels with multiple options so I could decide which I really wanted. He was also knowledgable about ordering a new vehicle and the cut off dates to order by. I am not the type of person to trust a dealer and generally dislike dealing with sales people. I didn't get any of that for this transaction and Scott was a pleasure to deal with the whole time. Very down to earth and laid back instead of stuffy, aloof and cranky like most salespeople I have encountered. I ended up getting a 2SS blue ray metallic Camaro last night with the 1LE package and the exhaust. I couldn't be happier with the whole process and I will return to Scott from now on for all my GM vehicle needs. Thank you Scott. read more

Leased my first vehicle ever in August. I am a recent college grad and recently moved from California to Michigan. It was a fairly painless process which was great since I was going through the process half in state and half on the west coast before I made my move here. They also have great and convenient hours so I was able to call without it being 6AM in California. A friend from school recommended Brad. He was great, especially with all of his knowledge of how to deal with new hires like me. He told me about the employee discounts and other benefits that I had access to and was able to give me an estimate of their values. He was able to locate a vehicle with all of the features I wanted in the time frame I needed it! I also get service alert emails from Hamilton Chevrolet that give me a heads up to rotate my tires, check my oil, etc. that include coupons for service! I will definitely stay with Hamilton Chevy unless I choose to go for a more luxury brand and have to change dealerships read more

Have had AWESOME experiences with Hamilton Chevrolet. My husband and I leased 2 Chevy Blazers in September. In October I heard a rattle coming from my console. Went to another dealership and was treated horrible, not to mention the service advisor slapped her tablet on my vehicle when I told her to get it off the vehicle she said "Oh it won't hurt it". I told them to let me out of the write up "garage" I was going to another dealership. I promptly went to Hamilton. I was treated with courtesy and respect. Spoke to Kevin told him how upset I was and he said they would take care of me. Boy was he right I was back on the road within the hour. Today my husband picked up a bolt in his tire, took it to a "tire store" and were told it would take at least 4 hours to get it repaired. Took the vehicle to Hamilton and again the treatment was the same as before. We were back on the road in 45 minutes or less. Thank you Hamilton Chevrolet for jobs well done! read more

I can't say enough good things about Hamilton Chevy and our salesman Dan Dilay. What we love most about Hamilton Chevy and Dan is that we know that they really do value us as customers. We are always treated fairly, and they take the time to listen to our needs and really work to find us the best deals on our vehicles. I called Dan up on 8/28 to see about turning in our Equinox because the lease was due to expire in 3 months, I knew that there were some great Labor Day deals, and by 6:30pm on 8/29 we drove out in a 2017 Chevy Traverse which we got a great deal on. Dan even missed his dental appointment and stayed after closing so that we could get the paperwork signed so that we could take it that evening. We will never go anywhere else for our vehicles. Everyone that we've ever dealt with at Hamilton Chevy goes above and beyond. I always recommend them to anyone looking for a new vehicle. read more

I have purchased numerous cars over the last 35 years but I have never been treated any better or fairer then I was by Hamilton Chevrolet and the salesman,Scott Sodergren. After getting the "Run Around" from another dealership a friend recommended Hamilton Chevrolet. I sent an Email to the dealership requesting a Quote on a new Cruze and I got an Email back from Scott. He gave me a fantastic offer and asked me to bring my car that I was trading in up so they could give me a trade in offer. I went to the dealership and they gave me a great offer for the car I was trading in and I made the deal. Scott was extremely professional and a pleasure to do buisness with.I would definitely recommend Scott and Hamilton chevrolet. read more

My dad, Jim McArthur works here, and I can't help but brag about the amazing job he does. I send all my friends here, and even strangers who I overhear talking about where to get their next vehicle. Hamilton doesn't just rock because of my dad though, I've been able to personally meet with almost everyone who works there and have grown up with them for a good portion of my life. The people here are important to me, and I continuously congratulate and advertise the dedication they have to their work. Even though I live a distance from the dealership, I always make time to come visit and make sure I send some more customers their way; they have all said it was worth it! A thousand thumbs up to you, Hamilton Chevy! read more

My salesman (Darren Lee) is wonderful! He was on top of it every step of the way. Everything was ready for me when I got there. He took the time to go over each and every aspect of my new car and made sure he answered all of my questions. Darren is very knowledgeable and a true pleasure to work with. The rest of the staff was also very nice. Darren took me around the entire dealership and introduced me to several people. One of the managers (Kelly) even came over to say hello and introduce herself. Buying a car just isn't just a purchase. It's an experience and my first experience (of many more) with Hamilton Chevrolet was a great one. Keep up the exceptional service! read more

Joe, in the Body Shop, took care of me. I was having a loud, grinding sound coming from one of the motors for my automatic lift gate. He ordered the part for me. Called me when it came in and I made an appointment to have it fixed. I was in the waiting room for less than an hour. Joe had estimated an 'hour or two' so I was pleasantly surprised when he under estimated and over achieved. I love Hamilton Chevrolet's service and body shop departments. It's one of the reasons why we bought our new Equinox at this dealership as opposed to one that is closer to our new home. Keep up the good work! Joe is a wonderful ambassador for Hamilton and the Chevy brand. read more

I would like to highly commend Scott S, sales representative at Hamiltion Chevrolet, for helping our family find an affordable vehicle for our son, who is in college. Scott went above and beyond for our family. He helped with our trade-in and worked with us to get an affordable lease payment for our son. Scott's lease offer was much better than another dealer in the area. Scott let us drive a Chevrolet Cruze home for our son to try. He offered to drive to my husband's work to get paperwork signed. He made us feel comfortable, and I felt our family got a great deal. If you go to Hamilton Chevrolet looking to purchase or lease, I would speak to Scott. read more

Hamilton Chevrolet is a great dealership and they have the most helpful salesman, Scott Sodergren. I recently purchased a 2011 Chevy Traverse and could not be happier with the service I received. I inquired about purchasing a Traverse with salespeople at several different dealerships before speaking with Scott Sodergren at Hamilton Chevrolet and instantly felt a sense of trust so I made the purchase. The service that I received was above and beyond my expectations. Hamilton Chevrolet, and especially my salesperson, Scott Sodergren, really know how to take care of a customer. I would highly recommend making a purchase from Hamilton Chevrolet. read more

April Wood is our "go to" girl for all of our automotive needs! We've purchased I our last 8 cars from her and wouldnt go anywhere else! She always treats us like family! My husband and I were going to purchase a new ford with his cousins discount when we ran into April at a party. Upon meeting her I mentioned that we were looking to purchase a new taurus. She asked me to consider a malibu and would I meet her for lunch so I accepted and I have been driving chevys ever since! Ive had 4 malibus and now drive an equinox! My husband has had 3 silverados! April is the very Best! read more

I've only dealt with one sales person, Scott Sodergren, who I was referred to by 2 of my cousins. Amazing guy! Been going thru him since 2012. No other place could ever get me approved, but yet he didn't give up and found a way for us to get approved for a 2012 Chevy Traverse LS then we traded it in a year later (I wanted a smaller car with better gas mileage and cheaper insurance) for a 2012 Chevy Cruz LTZ and I love it! Scott is who I refer all my friends and family to. He was phenomenal and my next vehicle We will also be going thru him as well ;) read more

Once again had an amazing experience with Tammy Keith and Kyle on Friday 7/17 /15. This is our second time that Tammy came through for us when we were in need of a new car within the last six months. Once again she took the time to work with us and help us get into a new car within the same day. I would recommend Tammy Keith and Kyle to anyone out there looking for a new car. They treat you like family !!! I was even happier to see Kyle was still there working and training with Tammy. AAA++++ to this team Jeff and Kathy Wolff read more

There is a great reason why Debbie English has been awarded #1. Because she is the BEST! I called 3 other dealerships and not only did she beat their price but she provided a break down of lease prices for me and sent the window sticker of the cars I was interested in. No other sales person has ever done that for me. Everyone else provided information over the phone with me scribbling everything down and hoping I recorded it correctly. This was my first experience at Hamilton and Debbie is the reason why I will be back. read more

I leased a 2011 corvette from Hamilton Chevrolet. It was the best car experience I have had. I contacted the dealership by internet and Scott Sodergren was prompt and provided great customer service with the best price as well. I called several dealerships to get quotes and the best price was at Hamilton. We agreed on a price over the phone . The total amount of time actually spent in the dealership was about 1.5 hours. I would not hesitate to buy again from Scott at Hamilton Chevrolet. read more