Being new to Brentwood, we have been eager to find a trustful optometrist for our family in the…read morearea. For year 1, we tried Site-for-Sore Eyes on Balfour, were not impressed. When we switched to Dr. Bronge, what a fresh air! Dr. Bronge is very personable, and professional. He explains very well with 'human-understandable' terms and listens. I first got some updated prescription for driving; then I got eye allergy treatment in year 2 with great satisfaction. I referred my German husband to Dr. Bronge. He is totally happy with the Doc with his stringent standards. Next, i'll refer my daughter to go as well. Thank you, Dr. Bronge. BTW, office clerks are very friendly and efficient too.

I scheduled an 8:30 AM appointment for my 7-year-old son through Brentwood Eyecare's own online…read morescheduling system on Saturday. The system offered 8:30 or 9:00. I specifically chose 8:30 because he is in school, which starts at 8:20, and I wanted him to miss as little class as possible. At 8:20 AM -- only 10 minutes before our appointment -- I received a text from an unidentified number saying, "good morning we received your appointment please come @ 9am." They didn't even identify themselves, so I had to ask who was texting me before they told me it was Brentwood Eyecare. At 8:21 I explicitly responded, "Our appt is at 8:30. It's for a child in school. We are already on our way. We will be there at 8:30." They replied that they had no doctor until 9:00. When I questioned why their system offered an 8:30 appointment, they responded, "not sure why our system let you make an appointment im so sorry." I told them that since their system scheduled an 8:30 patient, I felt contacting the doctor rather than changing a patient's appointment 10 minutes beforehand would be the appropriate solution. We arrived around 8:25. I was already uncomfortable with how this was being handled, so I sat in the parking lot calling other optometry offices hoping someone could see my son that morning. No one could. Around 8:35, we went inside to wait and look at frames. At 8:36 -- 15 minutes AFTER I explicitly told them we were coming -- they texted, "Would you like us to change this appointment to 9:00 or reschedule. We need to give the doctor notice." I called because I genuinely did not understand what additional "notice" they needed when I had already said in writing that we were coming. The employee was immediately argumentative and insisted I had not told them whether we were coming, despite the text stating exactly that. As I entered the office, I ended the call and addressed the situation in person. My son and I then went to look at frames while we waited. The employee I had spoken with began making comments about the situation to her coworker from across the office, saying she would now text the doctor since I was there while continuing to complain that I had not given notice. I told her that if she had something to say while I was standing right there, she could speak directly to me, and again pointed out that I had given notice in writing. Both employees then began talking over me. I raised my voice trying to get a word in and was told I was being "hostile" and that "it's Monday morning." Being Monday morning does not excuse poor customer service. Their own system offered and confirmed an appointment when apparently no doctor was available. Their employee had already acknowledged IN WRITING that she didn't know why their system allowed it. Eventually, I was told they would not see my son and could reschedule him. I made it clear I would not be returning after the way the situation had been handled. What happened as we left is what I find completely unacceptable. The employee stood up and sarcastically said DIRECTLY TO MY 7-YEAR-OLD, "I'm soooo sorry, child's name, we can't help you today because of your mom's behavior." Whatever disagreement you have with a parent stays between the adults. You do not involve a 7-year-old or blame his mother TO HIM for why he isn't receiving care. He was there because he was having difficulty seeing and his glasses were broken. He had done absolutely nothing wrong. For transparency, after she directed that comment at my child, I became extremely angry, used profanity, and slammed the door when I left. I could have handled my exit better and I take responsibility for that. However, that occurred at the END of the interaction, after their scheduling error, arguing, discussing me across the office, repeatedly claiming I hadn't given notice despite written proof, and finally involving my child. Afterward, I read other reviews and unfortunately my experience with the front desk does not appear isolated. Multiple reviews describe similar issues with receptionist attitude, rude/dismissive interactions, and poor customer service. This appears to be a recurring issue rather than simply someone having a bad Monday morning. Thankfully, Oakley Optometry on Laurel was able to get my son in that morning. The difference was night and day. Everyone there was professional, accommodating, kind, and incredibly sweet to him. It's farther from us, but 100% worth the drive. I absolutely would not recommend Brentwood Eyecare. A scheduling mistake can happen. How you treat people while resolving it -- and especially how you treat a 7-year-old child -- is a choice.

Amazing surgeon. He did a great job with my tummy tuck and my breast lift. My tummy tuck. Looks…read morelike I am in my teens again I could not be happier.

I called the Brentwood location and a lady answered and said this location was closed but the yelp…read morestill says open they have the Alameda location open now. The weird thing is that I made an appt 3 months ago and no one told me they were going to close. They were trying to schedule me with someone else in Alameda but I will not go with anyone else but Lisa. Very disappointed with how this closure was handled. I am going to update this review as Dr Rex Barrett reached out to me as he told his staff to reach out to let us know the location was closing unfortunately I never received a call from the staff which is disappointing and the blame of the staff for not doing their job. The fact that Dr Barrett reached out with explanation shows a lot of dignity and respect so I'm updating this review as I was so happy while this location in Brentwood was open. I found Lisa on IG so I'm going to schedule appt with her at her new location. Thank you

http://recentnews.springhillmedgroup.com/…read more It is now well-established that cancer is well-linked to smoking. And now according to researchers, cigarettes increase the odds for developing colon cancer, especially for women. According to the new study, published April 30 in Cancer Epidemiology, Biomarkers & Prevention, women who've ever smoked have an almost 20 percent increased risk for colon cancer, compared with women who never smoked. "Women who smoke even 10 or fewer cigarettes a day increase their risks for colon cancer," said lead researcher Dr. Inger Gram, a professor in the department of community medicine at the University of Tromso in Norway. "Because colon cancer is such a common disease, even these moderate smoking accounts for many new cases," she said. "A lot of colon cancer can be prevented if people don't smoke -- especially women." More than 600,000 men and women ages 19 to 67 are involved in the study whereas they were surveyed by the Norwegian Institute of Public Health. Participants answered questions concerning their smoking habits, physical activity and other lifestyle factors. Over 14 years of follow-up nearly 4,000 people developed colon cancer, and the odds were greatest for smokers, women in particular according to Gram's team. The risk for colon cancer increased 19 percent among women who smoked and 8 percent for men who smoked, they added. The researchers said, the more years a woman smoked, the earlier she started smoking, and the more packs of cigarettes smoked a year, the greater her risk of developing colon cancer. Women who smoked for 40 years or more increased their risk for colon cancer almost 50 percent, they added. Gram noted, their risk was especially high for developing proximal, or right-sided, colon cancer, with a type of tumor specifically related to smoking. Gram said she was surprised the link between smoking and colon cancer was so much greater for women, and said the reasons aren't clear. Although this study shows an association between smoking and colon cancer, it does not establish a cause-and-effect relationship. However, the link between smoking and colon cancer is more than a coincidence, Gram pointed out. "Colon cancer is a smoking-related cancer," she said. "That has recently been established by the International Agency for Research on Cancer of the World Health Organization." Based on a review of prior research, the WHO says long-term smoking appears to double the risk of colon cancer. It also increases risk for bladder and pancreatic cancer, according to the agency. One expert, Dr. Stephanie Bernik, chief of surgical oncology at Lenox Hill Hospital in New York City, doesn't believe the heightened risk for colon cancer among women is solely related to smoking. Alcohol use, diet and lack of exercise may also play a role, Bernik said. "Usually, smoking goes along with other bad health habits," Bernik said. "However, this adds to the growing data that cigarette smoking contributes to the increased risk of colon cancer." Another expert offered some advice. "If you smoke, you should quit," said Dan Jacobsen, from the Center for Tobacco Control at North Shore-LIJ Health System in Great Neck, N.Y. "There are a lot of good methods, programs and resources out there if you want to try to quit smoking," he added. "Smoking is just toxic to our bodies," said Jacobsen. "It's the number one preventable cause of death and disease."

The last Sunday in March, I celebrated my birthday with a few friends, my parents and Aunt. My…read morefriends and I are starting a actionary growth group to support each other in whatever avenues of growth we may want to start. As a gift to myself and my friends, I thought doing sound bath healing would be a great wat to release any blockages, and open ourselves to the journey. I searched on IG for " sound bath healing Bay Area" and Saisha is one of the three ladies I reached out to as I was specifically looking for Black or POC practitioners. I sent a DM to each, but for whatever reason, I decided to look up Saisha's phone number and reach out instead. Saisha answered promptly and was just as excited as I was about the idea I had. I was only a week away from my event and she was available and very informative about what she could provide and all the services she does. I didn't feel pressured at all to do more and less than what I wanted. Her energy on the phone was the same in person, and I appreciated her combo of professionalism with warmth. She gave us an amazing experience and had myself and my guests extremely grateful for the energy she produced with her singing bowls, drum and instruments. Her assistant was wonderful as well, and took video and pictures and shared them with us after. I will definitely work with Saisha again in the future. She mentioned she can do healing at the park or beach and we will do so very soon! Thank you again Saisha for making my birthday that much more special and meaningful.

So very grateful for Saisha!!!. I came in for neck & shoulder pain and received so much more - a…read morehealing, spiritual, calming, peaceful experience. She is welcoming, knowledgable, kind, professional, and has the perfect touch. I've had many massages but nothing like this. I'm making Saisha's Spiritual Touch a regular part of my self-care & healing.

Miriam does body work with energy work at the same time. She's able to intuit what type of energy…read moreis affecting your physical body. For example, she might say something like "...there is fear and anxiety that's causing your psoas muscle to be tight. Let's try to release that fear energy." Her sessions have always done amazing improvement for me. In addition to all of that expertise, Miriam has also created an entire new modality that joins Tarot, Astrology, Numerology, Yoga, and Polarity. It's stunning how she has discovered the way all of these ancient and modern perspectives of the world connect and help each other. And help us. So if you need bodywork, or info as to where your life is right now, or advice on how to work with your physical and energetic body, Miriam is one of the best people to work with.

I've worked with Miriam for several years, and then moved away and forgot about how good she is…read moreuntil last week. I've had lifelong, recurring issues regarding pain in my GI tract, which medical testing has not being able to provide any answers for. Yet when I'd present myself at the emergency room I'd be diaphoretic (sweating), in pain, and running a temperature from the pain...the whole deal. After her book launch I decided to return to see her for bodywork. Miriam took her time, combined a tarot reading into her body work on me, and I think we are making progress. Been dreaming up a storm, feeling some interesting movement in my abdomen, and generally feeling stronger and more clear. I'll see her again next week as part of our ongoing series and I couldn't be happier.

I have nothing but good things to say about Kaiser. My husband and I have been members of Kaiser…read moresince the 1940's and have been coming to the Kaiser Hospital in Antioch since it opened. We have been amazed at how helpful, kind, thoughtful and accommodating everyone has been, especially in our older years. We have had some large emergencies along the way and the smaller everyday type checkups etc. Each seem to be treated appropriately. We know often you have to wait in the Emergency Room, but in a serious emergency, you are treated rapidly. Last Tuesday, my Apple Watch told me I was in serious AFib (never had it before) and we drove to the ER. I really didn't think anything was wrong. ER was crowded, but they took me in first. Got me into a room and kept me there and treated me and decided I was staying the night. Great young man, named Will, a visiting nurse kept me calm. All the nurses and everyone else on the staff was caring. Was later taken to Room 205. Merlinda greeted me. Vilma RN was so kind during my whole stay. She was like a mother hen caring for me. Everyone there was wonderful. From Dr. Chan to the lab workers, nutritionists, caretakers, business office workers. Ashley, from Cardiology who did my Echo was extremely thoughtful. I was trying to write down names, but lost part of my list. I went home 24 hours after I arrived. Since then the Transitional Department has called to check up on me and go over all my meds again. For the names of the staff that I can't remember, Thank you all, also. Everyone was perfect. I'm a happy patient!

My son injured his hand during a karate exhibition, and we scheduled an appointment with Kaiser…read moreapproximately 72 hours later. After X-rays were taken, the doctor reviewed them and stated it appeared to be a sprain. He recommended over-the-counter options like ibuprofen, Tylenol, or topical ointments and asked if we had any questions. I asked a simple and reasonable question: *"What is your recommended course of action?"* The response was that it was "all in the instructions," which amounted to a general list of medications--no clear guidance, no treatment plan, and no specificity around care. I then asked if a brace would be appropriate. The doctor replied, "yes, just go next door." Had I not asked, we would have left with nothing but vague instructions. From there, the experience deteriorated quickly. After receiving a brace from orthopedics, we left--only to be called back shortly after and told it was actually a break requiring a cast. Once back in the clinic, we were then told mid-process that it was a fracture and that a splint--not a cast--was needed. Within roughly 30 minutes, we were given four different outcomes: * Sprain * Brace * Break requiring a cast * Fracture requiring a splint This level of inconsistency is unacceptable and reflects a serious breakdown in internal communication and clinical clarity. To make matters worse, a few hours later I received a call from Kaiser Orthopedics asking to schedule a follow-up appointment **the next day**, despite being told in person that we should return in one week. When I tried to clarify the appropriate timeline--not just accept the earliest appointment--the representative became frustrated, spoke over me, and ultimately hung up the phone. At that point, I contacted Kaiser to file a formal complaint and am currently awaiting follow-up. I have heard criticisms of Kaiser's customer service in the past but had never experienced them firsthand--until now. This was one of the most disjointed, poorly communicated healthcare experiences I have encountered across any industry. As someone who leads operations across Northern California and Washington, I understand how critical communication, alignment, and accountability are. While my individual experience may seem small, it will absolutely serve as a real-world example in my organization of how failures in communication can cascade into confusion, frustration, and loss of trust. 4/22: follow up. Received another call from Kaiser asking when I wanted to be seen. Again, I asked when I should be seen? It's not about timely convenience. It's about proper procedure. I asked that they tell me when I should be seen. He said sir i dont know i was just communicated to set up an appointment. Then he offered me numbers to his supervisors so that I can call around and seek answers. Amazing. My expectations for customer service are not that high. I would never had made it to department supervisor at home depot 25 years ago if i had the same work ethic they allow at Kaiser customer support today.

Jamie D is a fantastic gem of a health coach! A close friend of mine introduced me to her a few…read moreyears ago and I'm so grateful for that! She is funny, intelligent, and a subject matter expert in this field of healthy living. She also practices what she preaches: she does daily exercises, morning runs, and strength training so she can vouch what she does for herself and her clients really works. As for myself, I've struggled with my weight post-pregnancies, with several permanent injuries, bad knees, and being my mid-forties. I really wanted a patient trainer that will keep me motivated, keep me in check to be mindful, aware and accountable for my life style choices, YET still not be a mean drill sergeant that I want to hide from! Jamie is the perfect blend of humor, honesty, positivity, humility, and deep well of knowledge and experience. Bonus: she also is a SME in real estate! I find her 1 hour sessions to be highly effective, efficient and fun workouts. Jamie has an amazing vibrant personality, motivating me especially when the set starts gets challenging, giving me clear, concise tips on getting my form right and pretty soon the session flies by. Two days later, the inevitable muscle soreness comes in to prove the workout has made me stronger and healthier! I'm still a work in progress as I have an end boss goal to drop from 200 lbs to my weight pre-pregnancy days. My initial goal is hit a healthier BMI by being 10% less than my start weight, which will be my first milestone. The coaching sessions tremendously help me mentally and physically since we laugh and talk about life's crazy adventures as I lift, squat, lunge, push, pull and pump iron. It's a full-body workout that has short little rests in between and she'll pace it to make it enough of a challenge each time. Checking your form, adding more resistance, counting it down, easing it if needed and most importantly, encouraging you as sweat is rolling down your back as you plank down. I put a few pictures of me and my family below to show that no matter what age, shape or stage you are in life, you can always be an inspiration and role model to your family and loved ones. I just love feeling stronger and knowing I'm adding years to my life to be there for the ones I care about. In conclusion, I highly recommend Jamie for her health coaching services and as you get to know her, it will be revealed how very gifted and talented she is that your coaching sessions will fly by and you will feel great afterwards!

Jamıe ıs a great life fitness coach. She listens to her…read moreclients as well as finds the very best approach to achieving the goals. Finding the right person is critical and I am grateful I found her.

Had to bring my grand baby here for routine blood work done . Bad experience !!! He is autistic and…read morehe was already screaming . Grandpa was holding him as I was putting a video on for him to distract him she told me rudely to put the phone down and hold his legs . I felt that was an inappropriate way to talk to me. Really bad attitude . Doesn't seem she likes her job too much . If you don't like your job , you should find another one !!! I will never take my autistic grand baby here again .

I had to drive to this location because the other location does not do "urine drug testing". They…read morereceived a call ahead of time, they were expecting me. Everything was explained from start to finish. What an awesome experience. Great customer service. In and out!! Thank you!

I worked with Rafeal during labor and postpartum. We didn't work much with her during pregnancy…read morebecause I started my doula search late, and gave birth early. However, she was amazing during my labor! She helped us understand the different options that were being offered to us while in active labor, and was an absolute rockstar during my delivery. I was SO thankful to have her there in the room. She alongside the midwife were my biggest cheerleaders and made me feel at ease and like I could do it. She was coaching me and making sure both myself and my partner were taken care of. She showed him how he could best support me, which meant so much. She made some house visits during postpartum which was fabulous. It was great to have her kind support during such a gentle transitional time.

Rafeal was the single worst part of my 48+ hour induction and unplanned c-section delivery. I'll…read moregive the high-level summary, which should be enough to dissuade anyone from hiring her. My husband and I offered a break to Rafeal about 5 hours after she arrived and after I received an epidural and she NEVER RETURNED. During this break it became increasingly likely that I would need a c-section, and when we requested Rafeal come to support us through it, she replied that was not a service she offered. We were left with no support for a traumatic and unexpected turn of events. I spent the moments before surgery frantically begging her to return to the hospital. By the time she agreed, the relationship had soured so much we didn't want her to be with us and we told her to forget it. Beyond our experience at the hospital, which should be sufficient enough to render her unqualified as a doula, she TEXTED me at 31 weeks to tell me she would be out of the state from weeks 38 to 40+3 of my pregnancy. This is completely manipulative and misleading as we had a signed contract for her personal services for weeks 38-42. She offered $200 refund and a backup doula for her unavailability. We should have terminated the relationship at this point as she had proven herself untrustworthy and her communication style unprofessional. I've never written a negative review before as I believe in handling unsatisfactory services directly with the provider. However, Rafeal has been unwilling to offer a partial refund or even an apology ("I'm sorry your birth was not what you needed it to be" is not an apology for her behavior). Instead, she asked if she could use my experience to further her training and sent me prayers and blessings. I'm highly confident any other doula, or no doula at all, would be better then Rafeal. I'm attaching photos of our text conversation because I wouldn't be surprised if Rafeal accuses me of misrepresenting the events of my experience with her. No one should have to "strongly ask" their doula to return to the hospital for delivery, regardless of delivery method.