Talked with Jan and Geoff today. Both were very nice and accommodating. The guy named Tom is the…read moreone who was not good with communication and not pleasant to talk with. I doubt he had told the owner the problems I was having. Seems like Geoff will be working to make all things right. I feel so much better already. Will send a picture when the headstone is laid.

Great business, staff was very polite and professional. Offered great suggestions when it came to…read moremy brother's memorial stone and displayed a ton of patience when it came to making decisions and changes. Awesome customer service!

I recently used the Osborne funeral home for a viewing of my wife.The Osborne family were highly…read moreprofessional, sincerely supportive and attended to my every need. Indeed, I felt like I had made new friends whom I could rely on forever for whatever reason. Their business and there presence as a family in Williamsport MD. enhances the quality of that community.

One would assume that dealing with professionals in this business would have the utmost empathy for…read moreany given situation especially when a family member dies. I was denied access to view my fathers body as were my four adult children before my father was laid to rest. There was family complications but I got no empathy and everything was made complicated when at times truly unnecessary. Unfortunately the court system moves to slow for we had filed for an emergency hearing in hopes of seeing my dad before laid to rest. I understand that laws at times are prohibitating but empathy and compasion should have no bounds during the the time of the passing of a loved one.

This is one of the most caring and supportive funeral homes in area if not the country. They…read morecomfort you and step you through what is needed and to be done during some of the most difficult decisions and moments in your life. Doug Fiery personally attends to the many details even when you can not and helps you concentrate on what you need to: family, reflection, and the cherished life that has passed. Thank you for caring! I strongly suggest you give Mr Fiery a call when you are in need of these services.

The room we had was very nice and pleasant surroundings. The location was pretty. I was visiting a…read morefriend who'd just died and his wife or other family made arrangements.

Professional. Caring. Honest. Sensitive to your needs while grieving. Two thumbs up. I highly…read morerecommend Keeney Basford over other funeral homes that I have dealt with.

Now having used Keeney and Basford twice in the past year and a half, for both my parents, I can…read moreassure anyone that they are absolutely wonderful. Mr John and Mr Dave were both so incredibly kind, sensitive, and helpful. They treated me like family during some of the worst times of my life. They were incredibly patient with me and sensitive with my whole family. I honestly could not recommend them any more!

Let's start with they put my dog's ashes in the back of a UPS truck and made me sit around for 7…read morehours to sign for them. I'd have HAPPILY driven to the facility to retrieve them if given the option- which I was not. The thought of him in the back of the truck all day, bouncing around with people's online shopping orders made me sick. Then I get the ashes, and when I went to take 1/4 tsp to send away for memorial jewelry, it was nearly impossible to get 1/4 tsp of smooth ash as the container is FULL OF BIG BONE fragments! I cannot believe how lazy and uncaring this company is. Utterly heartbreaking experience. EDIT: I would like to note that a manager has called, twice, and offered a refund, additional mementos and to reprocess. He confirmed that the state I received Max back in was not up to their standards. I appreciate his sincerity, and just wish this never happened in the first place.

This company apparently cares about nothing but profit. The emergency vet that euthanized my cat on…read moreThanksgiving contracts with Agape. The cost was $500 just for the cremation, which through a non-emergency vet would be around $200. Because of the holiday I could not transport the body to a vet and so paid up. Then I was shown a folder of memorial urns and items I could buy. I was appalled. Grieving people do not make good choices, but usurious Agape thinks it can make more bucks by playing on our sorrow. But the real horror, after all that, was finding out my cat's cremains were being shipped through the post office--the cheapest way possible and so insulting. sending your pet home on a mail truck. I was able to get the cremains off the truck and to the vet, but for $500 I should have received Fed Ex kid glove treatment. I fault the vet clinic for using this greedy company. I have had other cats cremated and have never experienced such treatment. I just wonder if the ashes I get will be my cat's--some places take videos of their cremations, but I expect Agape has no proof the ashes are whose they say they are. Shame on them.

Tina was so rude when I had a question about my mother in-law obituary. The upload photo and msg…read morepart wasn't working correctly and I've nvr delt with someone so RUDE. She's in the wrong bussiness!

The team at Rest Haven is nothing short of extraordinary. From the moment we connected with them,…read moreit was clear that we were in the hands of people who genuinely care, not just about the logistics, but about the people they serve and the emotions involved. Their compassion, professionalism, and attention to detail were evident in every single interaction. Everything was flawlessly organized from beginning to end. They took the time to listen, understand our wishes, and personalize every aspect of the service to reflect exactly what we wanted. Their communication was consistent and reassuring, which brought us so much peace during a very difficult time. Victoria, in particular, was truly exceptional. She treated our loved one with the utmost dignity and respect, and her calm, caring presence made all the difference. On the day of the service, every detail was beautifully executed. We didn't have to worry about a thing, they took care of it all, allowing us to focus on honoring and remembering our loved one. We are forever grateful for the incredible care and support we received. Rest Haven made an incredibly hard moment feel manageable--and even beautiful.

My mom chose this location to be buried because of how beautiful it is as well as the location. I…read moremainly worked with Gabriel, but everyone who I came in contact with was amazing. I live out of state and he helped me every step of the way until I was able to finally meet with him right before the funeral. My biggest wish was for her to be buried next to a tree. Gabriel took us to see the lot, and she was to be buried next to a willow tree which happens to be my mom's favorite. It was just perfect. Thank you to Resthaven for making this process easier for us.

After he saw my review of his business, he asked me what I was most unsatisfied with. I said it was…read morethe price markup on the part needed. He refunded me $125. I got mad originally because I was unaware that parts were marked up in addition to the hrly. rate. He told me parts are generally marked up 30 to 40%, but I mentioned mine was 60%. This is ok if the part only cost a minimal amount, but when it 3 or 400 it makes a big difference. I am gracious for him giving back what he did. I just don't appreciate hidden costs.

was told if i wanted my battery to go to them and pick it up. set up a day and time. no one…read morethere. left a note asking they please return my battery. needless to say, never heard from them again and never got the battery i paid $75 for just to have it stolen. great way to do business. take people's shit, then lie to them and simply keep what doesn't belong to you. you should be ashamed of yourselves.