I just finished pre-arranging my cremation with Steve Hedges. He made the process simple and easy…read moreto take care of. They are very kind and professional. I would highly recommend them to anyone.

I cannot say enough good things about Brown Funeral Home. My brother died suddenly and from the…read moremoment I arrived with other family members to make my brother's arrangements, we were treated with the utmost respect and compassion. My brother had money to pay for a funeral many times over, but without a death certificate my nephew was unable to access any information regarding life insurance policies or bank accounts. When we arrived, we laid our cards down on the table, advised how much we had to spend and Jorge (our funeral planner) went to work crunching numbers and delivered a funeral package that honored my brother and was within our budget. I have contracted with other funeral homes over the years for other funerals and have been subjected to high pressure tactics exploiting my grief to try to up-sell me into buying things that were unnecessary. Not Brown's. We were shown only those things that were within our budget and not shown high end, top of the line caskets and vaults that would only compound our grief. We received a funeral that was thousands of dollars cheaper than what we would have paid in Maryland. And everyone I spoke to went out of their way to make our family feel special and accommodate all of our needs. I read some of the other posted reviews regarding Brown Funeral Homes and I'd like to correct a misconception. Some people believe it is the funeral home's obligation to produce a death certificate shortly after they pay the funeral home to procure them. They can't produce what they don't have. Anyone who googles "acquiring a death certificate in West Virginia" will learn that West Virginia is one of the worst states in the country to acquire a death certificate. They are ridiculously slow. I developed quite an affinity for the staff of Brown's. They treated me with exceptional professionalism. Please be kind when seeking a death certificate from them. If you get frustrated, just imagine how frustrated they must be trying to procure death certificates for the many families they serve. These are good people. These are trustworthy people. Trust them with your families' needs. You won't be disappointed. Thomas Ross