Steve is top notch and I give him an A+. With the recent storm, Steve answer the call and showed up…read morefast, completing the job at a fair price. Being a long time Mtn resident I know the need for this service. Steve knows how to move snow and is very courteous not to berm in driveways, even for those that don't contract with him. I now have Steve on contract to plow mine and my neighbours access road. Give Steve a call when you need help.

Can't recommend Steve's companies enough - though he did not provide the service in the location i…read moreneeded he provided a recommendation as well as a list of 10 other companies who could do the work. That is customer service that goes over and beyond and speaks greatly of his dedication to take care of people....Kudos and thanks Wally

Moises did an incredible job repairing our deck in Arrowbear. From the first meeting, I knew that…read morehe would do an awesome job. He took his time and went through all of the details with us, making some suggestions that even helped to save us a bit of money. He was very knowledgeable and his workmanship is outstanding. Almost daily, he sent me several photos (being that I was down the mountain and unavailable to be there during the work). He kept us up-to-date with his progress. Every time I saw the photos I was astounded at how beautiful it was looking. Our deck needed a lot of TLC (as did our balcony and steps), but after Moises and his team completed the work it's more beautiful than I could imagine. He finished just in time for the last snow storm so I'm looking forward to getting up there to see the finished product in person. I highly recommend him for any aspect of building or repairing your deck.

Never came when he said he would...not only NOT On Time but never showed up...no call...nothingread more

Very nice person. Brought trailer in a timely manner and pick up was easy. You get a full…read moreexplanation on use of dumpster and what is/is not allowed. Will call again

I messaged paul on Monday and on Tuesday he had a quote and preformed our drive way Snow removal!…read moreVery quick to respond and get the job done. Accepts Venmo and sent great photos! Thank you and your team for helping me out!

The yard was not immaculate it was a mess! There were multiple nails, screws, acorns, glass were…read moreall left behind when Tyler claimed the yard was cleared. He's claiming I posted pics of one nail, I posted pics of multiple nails along with screws and later I'll post the glass I found as well. Tyler, you claimed to clean the yard there shouldn't have been ANY nails, screws or glass. The acorns were also not picked up. Don't waste your money with this horrible business. They're thieves. Read the one star reviews. One woman was forced to pay before the work was done and they didn't do anything adequate job. Tyler is apparently very rude and unprofessional as well. This is not just my review but other people have shared this experience as well. I had to hire another company to come to fix Tyler's lazy "work" they did a phenomenal job.

Received a letter from the City for Abatement and VB Landscape was very responsive and got the job…read moredone! Provided before and after pictures of completed work! Will definitely be using them again for future needs!

Fantastic company! Great customer service. Hard working employees. Fair price. Easy to get a hold…read moreof. I was looking to hire someone to clear the snow from my driveway and I'm very glad that I booked this company. From start to finish, I was very pleased with their customer service, responsiveness, timeliness, and the hard work that their staff put in to clear my driveway. I booked online via their web page for morning service the next day with Gordon. The next morning Gordon sent me a text letting me know their arrival time which was accurate. Their team showed up with three workers, 2 industrial snow plows, shovels, and a lot of elbow grease. They worked hard, did a thorough job, and cleared both my driveway and a path to the front door. It was an outstanding job that would have taken me hours to complete. Please see the before and after pics! By the time I got home a few hours after they finished, the driveway was completely clear. Highly recommend this company

How does anyone work with any business that doesn't respond to a message you left them in early Oct…read more2022 ahead of snow season to sign up for a season package? Fast forward to Nov. 1, 2022, I tried calling the phone number on their website and it automatically forwards to another number. So I call that number, leave all my contact information again, and what I needed help with; and out come the ghosts. No answer, no response. Skip to Nov 2...I tried to go the "TEXT MESSAGE" route to the number that I was transferred to. Left 2 text messages, about my snow removal needs near where they state their business is. On the 2nd text I even put, "if you can't respond to your web page, a voice mail, or a regular text how about I leave 3 options"... A. Go Away B. We can't take on any more business C. Yes we are here to set up a seasonal contract and will call you by next week and that you won't forget me. NEVER RECEIVED A REPLY TO THE TEXT MESSAGES, CLEARLY THEY REPRESENT ONE LARGE GHOST. True story. Never have I sent a text like that, and it is very uncommon for me to leave a bad review. Someone is monitoring their website because they state they have update LLC to 2022, (however that could be a family member falsely adding and deleting messaging on their website)??? It also appears they have a calendar schedule that they are updating so they aren't completely a GHOST COMPANY although from my experience it sure feels that way. They have left me with no choice to continue to search for someone or a company that honors their word and/or company mission and can do the very basics... 1. Have gratitude that someone reached out for your services and you did not have to go on a massive Cold Calling spree to gain customers because you have lost so many 2. Learn how to communicate like we learned back to the beginning of time 3. Return, mail/email messages 4. Have your true phone number listed and if you are too busy to answer calls then hire someone 5. Have the ability to speak to someone face to face, while looking in their eyes 6. Don't leave people hanging who are simply responding to your advertised website. There is such a thing called False Advertising 7. If you have promised to show up and do a job, then honor your word and show up. If you can't show up, then have the consideration to call or text that customer regarding schedule changes. 8. If you can't do any of the above...that is how businesses are shuttered Is any of this asking too much? This is way more energy than I have to locate an honest and reputable snow removal company. I have no choice but to continue my search. Last thought, anyone who is reading this review, you have clear truth about my experience with "It Snow Problem". Completely up to you if this type of behavior and business that works for you.

I am a happy client. The team is extremely professional and friendly. I highly recommend this…read morecompany for your special security needs.

Phenomenal people running this service. Such a hard working group! You're in good hands with Valorread more

Brian at Its Tree Time gave me an honest and knowledgeable assessment and a very fair price on a…read morelarge 31" oak in front of my place in Lake Arrowhead. The tree was in rough shape and had many really large branches that needed to be trimmed/removed from very high. It all got done without anything falling on the house or power lines nearby and they left the ground and driveway below clean as well as cutting the good leftovers into 18" lengths for firewood and stacking them on my rack. I'll definitely call him again for my future tree issues.

Brian did an amazing job for a reasonable price, and I could not be happier. He and David cleared…read moremy house of overhanging limbs, and they even came back to remove a tree stump that the insurance company called out. He was communicative and showed up when he said he would, which is a rarity with contract businesses on the mountain. It's Tree Time is now my go-to for tree and yard work and I recommend them without hesitation.

Jeremy and his crew did an amazing job! My driveway had large uneven steps, holes, trip hazards,…read moreetc. Honestly nobody else really wanted to tackle it. Jeremy came in assessed it and came up with solution. We are so happy with the results! They all took pride in the work they did, completing the job as if it were their own house. Jeremy is a hands -on owner working side by side with his crew. They were all very professional, kept the worksite clean, and showed up when they said they would. We would definitely recommend them to our friends, family and neighbors! Thanks Jeremy and crew, we are so grateful!

Jeremy and his team did a great job on our driveway. He worked well with the Public Works inspector…read moreand handled everything very professionally. The work is top grade and looks beautiful. I highly recommend this company.

Rude so rude on the phone. I won't do business with someone who snaps at me. He needs to learn…read moreabout customer service.

Copp Roofing did a fantastic job on my roof replacement! I had interviewed numerous companies and…read moreroofers over a few years but only Copp gave me the peace of mind (A+ BBB rating, insured, bonded, Contractor's License, photos of completed jobs) I was after. I regularly spoke with Connor about the job, who answered all my questions and concerns and sent over several proposals while I decided on the best option. My house had 3 layers of shingle going back to 1941 that needed to be demoed (meant adding the additional slats, plywood, moisture barrier, drip edge flashing, any vents, HVAC flashing sealant etc.) so it was a big re-roof. But they nailed it (no pun intended)! Connor always responds and always answers any questions right away. They even removed and re-attached my gutters and cleaned them! I decided on GAF Hickory and love the color! Super professional, beautiful results, highly recommended!

Contacted Copp to have a small residential roofing repair done. The wind blew off shingles on the…read moregarage in an area about 4 feet by 6 feet. Copp gave an estimate based on pictures that I sent the estimator. The estimate came back at $1100. I agreed to the estimate, expecting that the invoice would reflect actual time and materials. The roofer was able to access the repair area by ladder to an adjacent roof area. He did not need to climb or use a safety tether. He used a partial bundle of shingles to accomplish the repair in under one hour. The repair appears to be competently done. Copp invoiced me for the full original estimate. The Copp office is about 30 minutes from the repair site. Time on site and travel time would be between 2 and 3 hours. If billing were done at $200 per hour, time would be between $400 and $600. A bundle of shingles retails for $50. I believe that I have been substantially overcharged. I would have done the repair myself 15 years ago at age 60, or if it was summer, not winter. Finally, the office staff and roofer all were pleasant. My complaint is solely that I believe I have been overcharged.