We have really enjoyed the house we rent from Mark Downey and Associates. The staff communicates…read morevery well what it expected of the tenant and provides any answers to questions that may arise. From time to time things do need to fixed and I gotta say this company has two wonderful people to assist in that. Darlene is a gem! I cant say enough good things about her. She responds quickly, gets the help that's needed AND follows up. I don't think we have ever had a person as good as she is when it comes to maintenance in a house we rent. I really feel like I need to send her something to express how much her help is appreciated. The other person that is fantastic is the maintenance guy, Donnie. He is so calm, informative and just overall a nice person to deal with. His work is always done extremely well and timely! Overall, I would definitely recommend this company to anyone just based on my experience.

absolutely horrible company. if you want people constantly coming in your apartment have at it!!!…read moreexpect them to invade your privacy several times a year. the inspector is absolutely horrible and rude. The ladies that run the office are nice enough but it's about privacy and the constant invasion that I can't tolerate any longer. luckily they sold our property so hopefully the new owners won't run it like slumlords. In all of my 30 years of renting I have never experienced such an invasion of privacy!!!!!! You have been warned if you choose to go down this road.

Really cleaned our condo very well! Look forward to our working together! Stacey is very sweet and…read moreis eager to please.

From the owner: I'm the owner of Salt and Shine Housekeeping. I started this business to provide boutique service…read moreto our property owners. We provide dependability and great service to homeowners, condo owners, and vacation hosts. Most of our clients reside out of state, while I am local to Perdido Key. I want my clients to rest and know their properties are in good hands.

Brock Properties is the best. Very thorough in maintaining condition of property for owner,…read moreregular consistent communication, great record keeping. I have used this company for 3+ years and have been totally satisfied

If you own property and need a book keeper, Mike might be your guy. However, if you need somebody…read moreto actually manage your property, you better find someone who is competent. He "managed" 2 of my properties. His "inspections" were useless. Whenever, I flew into town to check on my property, I always found major damage that magically happened right after an inspection. I renovated one house before hiring him. He gave it back to me with every door kicked in, ceiling collapsed and the roof was rotted out. If Mike "manages" your property it might cost $30,000 in repairs when he returns it to you. Don't expect him to do anything that actually requires work on his part. Learn from my mistake, find somebody who will actually protect your real estate asset.

I highly recommend Amanda Long, from Pointe South Rentals, to handle your rental properties. She is…read moreprompt, friendly and gets to business so both parties can enjoy a win-win scenario. Thank you Amanda!

Worst people to do business with. They can never resolve any issues, it's always we'll get back to…read moreyou. Poor communication and lack any incentive to perform at a professional level. Overpriced substandard properties managed by incompetent people with no knowledge or experience in the profession. Rude and always angry about something that they are responsible for. DONT DO BUSINESS WITH THEM. you will thank yourself.

I haven't had a chance to visit your realty, but I have visited the area around Innerarity Island…read more My great (great, great?) grandfather developed Innerarity Island. I think his name was John Forbes Innerarity. My father's name was John Innerarity Blythe. We have followed the Innerarity genealogy over many years and hope you might have some Innerarity information you might pass on to us. I hope to hear from you. Anne Blythe Brooks

Lance is amazing! He was very prompt at responding to our messages. He was knowledgeable and…read moreprofessional. We would, without a doubt, give him our full endorsement when buying, selling, or property management. Lance and his brother are honest professionals; you can trust them for their expertise and integrity. Throughout the entire process, we were impressed with his professionalism as well as his negotiating skills. He is the best of the best!

We were not solicited or paid for this review…read more.. We've rented from Surfside Properties going on nine years now. Have you ever run into one of those to-good-to-be-true businesses? You know, the kind where you want to just keep the discovery to yourself so no one else can find out....well that describes Surfside Properties to a tee! When we discovered them in 2018, we were trying to escape those raw, biting, icy cold, gray drizzly, never-see-the-sun-for-weeks-on-end upper Midwest winters. We were than and continue to be pleasantly surprised when we found Surfside Properties. We have rented three different properties on Pensacola Beach from them and have never been disappointed. The spectrum of outstanding properties can easily suit any of our needs. The whole Surfside experience, from their intuitive content rich web site, to the concierge class help from Lori and Sam...we've never been disappointed! We have access to thoughtfully furnished immaculately clean first class properties across the best locations on the beach. We always eagerly look forward to our return allowing us to enjoy peaceful, sun filled warm walks along the pristine, uncrowded white sand of Pensacola Beach January through April in our Surfside Side Properties enabled rejuvenating escape!

12d was absolutely filthy. I did let the owner, Steve, know twice and he's never answered. And…read morethey removed my review. The sheets had stains, two wash cloths had black stains. The pots and pans old and dirty along with the lids not washed. Oven dirty not cleaned, lint in dryer, guest bathroom tub filthy, floaters in water and floor dirty. VRBO rem bed my review.

This company is the worst I've ever dealt with when it comes to renting. I've put in multiple…read moremaintenance requests and haven't gotten any answers from them other than 'troubleshooting tips'. Today my air conditioner went out and it's 78 degrees in my house. I'm 8 months pregnant and have a toddler. When I called emergency maintenance no one answered the phone so I left a voicemail. 2 hours later haven't heard anything back. Also, if you're ever a day late on rent they'll charge you 10% of your rent as a late fee. Skip renting with them.

I've only been in this home for 2 weeks. First, after partially filling out the application, I got…read moreurgent emails about finishing the application, so I did and paid the application fee. Shortly-there-after- after paying the application fee, I get an email stating that other people are ahead of me in applying for renting the home. So they knew this when they were hounding me by email. I scrambled looking for other properties to rent and was in the process of filling out an application for another rental when out of the blue I get an email congratulations on your rental approval. I was already over the time of my apartment lease and waiting longer would cost me $1800 and this rental was significantly closer to work, against my better judgment I went for it. They sent several emails asking if we were able to tour the house. I requested several times to view but didnt get a response. There was an occupant, so we viewed the virtual tour.. They sent another urgent email that I had 48 hours to pay the deposit. Saturday was the cut off, I'm an elementary school teacher and just started the school year and lived an hour away, so we couldn't take time off, Saturday we rush to get to the office and made it 15 minutes before closing. The extremely rude guy working in the office finally answered the door dressed in casual t shirt (some type of martial arts looking) shorts said "I'm closing up, there's a drop box upstairs" and closed the door before we could ask a question. Shortly after he gets in his black Ford truck and speedily leaves. I get a message that the keys will be ready to pick up Monday. So we made plans to get them that morning, but then get another message on Monday that due to a problem with a vendor the keys wouldn't be ready until that afternoon. So we had to scramble again to find time to pick them up. Then Tuesday directly after work,(i work an hour away) I drove down to see the inside of the house for the first time and drop off a jeep load of stuff, only to find none of the Walmart-made keys worked. I tried calling, but the office was closed, I called my fiancé to see if he could come after work and check them, and they didn't work. When I returned to my apartment ( an hour away) my dog was ill. His vet was closed by that time. By the time I could get him seen it was too late. Had I dropped off the stuff and headed back home, he'd probably still be here. Their lazy neglect in checking the keys played a huge role in losing my best friend . To make matters worse, they kept massaging me that they messed up on the contract and I needed to sign the corrected one. Checking messages was not a priority as I was trying to get my baby blood transfusions and to boot, I had no internet nor data. They played a huge role in why my best friend had to be put down.To rub salt in the wound, they send a message that the fkg trash cans (that were in the place they left them) had to be put away because we live in an HOA. Then the message, sorry about the dog, but you need to sign the new contract- because they messed up on the first one. When we finally got in the house the floors are all jacked up and dead German cockroaches were in the cabinets along with roach bait. I'm in complete misery because of this companies neglectfulness and there's not a damn thing I can do about it until the end of this fkg lease. I don't even want to exist anymore. If it weren't for the negligence, much of this could've been avoided. My life has been negatively altered forever.

First of all, Ill start saying that this is not the first time dealing with property managements in…read morethe USA, however Ill have to say that this is by far the worsens property management I have ever had. The poor communication, the delight on the responses and the unprofessionalism are just a few things that came to my mind when I think about Century 21. I would like to be very clear this review is concerning the property management agents nor the realtors (totally different experience with them). My experience with Ms. Michelle Mellet was very disappointed , the lack of communication was huge among other things. In general, if you are looking for a competent property management , go somewhere else , do not hired them to run your house.

Owner Dan Gullahorn unresponsive when we had an issue with one of his agents and one of our deals…read more Lost money out of pocket. Still waiting for a proper response. Emailed him 3 weeks ago. Nothing. Disappointing. I would not recommend this business and its broker/agents

I was stuck with an out of town property and needed a realtor and property manager to do what I…read morecould not. I called Nathan from PBR and he went so far above and beyond at every step it was amazing. He suggest he help with things I was even afraid to ask for. Got the property cleaned up, fixed up, maintained and sold. I could not recommend him more!!

Bryce and Pensacola Bay Realty have been nothing but professional and awesome to interact with. We…read morefound a fixer upper and Bryce has been very knowledgeable and helping us in a lot of ways. Madison at the office is unbelievable. She makes me feel like she sits in the office and does nothing but wait to answer my calls and put my mind at ease. I know she has countless other clients she's working with but she makes me feel like I'm the most important. I highly recommend this company.