A+ Grade for purchase and installation experience of a Rheem 4-Ton, 17 SEER Air Conditioner with…read moreelectric heat (no heat pump). We found Agent Bill to be very knowledgeable and trust-worthy (no bait & switch). We contracted estimates from 3 different Sales & Installers; however, after receiving an in-person contract price from Bill, we canceled the other 2 A-C Companies. In the past, we received quotes from other local contractors. We placed an order with Bill for the highly regarded Rheem to replace a troblesome Lennox Signature Series 4-Ton. 17 SEER. Installation was completed within 7 days of our order by 2 well-skilled technicians in 6 hours Based on the Rheem quality product, Agent Bill, and the work of their technicians, we highly recommend contacting Ocala Heating & Cooling for your A C & heating needs.

If you want better service for your AC needs call Sun Kool or Duncan's in Ocala. Ocala heating and…read moreAir is not being managed very well and customer service is beyond lacking.

Bud is always great. Friendly and very fair. His work speak for itself... I will always be his…read morecustomer

Our air conditioner quit working why we were out of state so our house was very warm when we got…read morehome. I called alpha and they were right on it. Dustin came out and managed to temp get it to run till our unit arrived. Dustin had it up and running in 2 days and i have no complaints. Runs great and it's so quiet. He wife is awesome as she will help you with whatever she can in her end. I can't say enough good things about this company or the family that runs it. Most highly recommend Alpha. Donna Beverly Hills

From the owner: Always On Time Or You Don't Pay A Dime…read more One Hour Air Conditioning & Heating is an on-time HVAC solution for residents and business owners in the Lake, Citrus, and Ocala Marion Countywide, FL, regions. For the past 9 years, local customers have counted on us to provide prompt, professional service that lives up to our guarantee: "Always On Time or You Don't Pay a Dime." Trust our experts with all of your repair, installation, and service needs. Our repair and maintenance services include: Air conditioners, Air handlers and thermostats, Furnaces and heat pumps, Indoor air quality and ductwork, Maintenance agreements. Your complete satisfaction with our heating and air conditioning services and technicians is 100% guaranteed. The on-time guarantee is one of the best in the country and is backed by heating and air technicians that are trained, skilled, and experienced to exceed your expectations and needs. We are licensed and insured and service all makes and models. Call One Hour Air Conditioning & Heating today for on-time service guaranteed!

Although my initial contact was 7/10/24 by text with no response and phone call on 7/12 with no…read moreresponse again, I tried again on 7/12 later in the day... to finally reach George. He scheduled me for 7/15, Brandon showed up at 2 pm and providing the best services of explaining very patiently everything so I was able to understand. Although I waited 5 day... This is my AC Company for 5 years now with a very Happy customer. Thank you!

This company came out and spent all but 10 minutes to tell me that my unit needed replaced and…read morewould not even last 1 year. He did not even inspect the air handler! Then he billed me an outrageous amount for hardly any service! I finally got an honest and intelligent A/C company that really knows the industry. He fixed my unit and the bill was more than reasonable. My unit works very well now. I will NEVER recommend this company to anyone.

This company said I needed to replace my ductwork and after the old ductwork was pulled out they…read moresaid I didn't need to replace it, someone who didn't realize that they were shooting themselves in the foot by saying such a thing. But of course now that the duct work was pulled out there wasn't much I could do. They did the work in the winter when The real test of how it worked wouldn't be seen until the summer. I was told that I did not need a permit to have it done when in fact I did. They didn't want to do it because it required an extra trip to the city and also a mechanical drawing regarding how it was set up. I insisted on it but if you don't have a permit the customer can be fined for it and before us to pull all of it out and have put in again. There are things they promised to do that they did not do. They've been to my house when it was first installed nine times to fix what they messed up that was very obvious. I told them many times to please be sure to redistribute the insulation in my attic so that it did not block the vents that pull the air through the attic and out. Summer has come and with my air conditioning running the humidity in my house is 65%. And each room there are vast differences in the temperature. Every time they come they say that the problem's been corrected and it has not. I've been diagnosed with heart failure and trying to breathe humid air is the worst thing for me. They have found every excuse not to fix the problems I spent all this money to be exactly where I was before I replaced the ductwork that I didn't even need. If you've had ductwork installed or any work by this company I would truly advise you to reach out to the city or county you're in to make sure that everything is fine If not please report it to them immediately so they can investigate you do not want to be in a situation where it's going to cost you thousands more to bring everything up to code. They came not too long ago because I kept telling them it was so humid in the house I couldn't stand it. If I put a bowl of water out from my dog the very next day it's going to greenish shade to it. The guy comes and he says he's really not sure how to increase the blower speed on the air handler he talks to someone comes back fiddles around a little bit and says it's been fixed and it should level off in a few hours. About 5 hours later I'm thinking wow it's really kind of chilly now and I look at the thermostat and he has the temperature down to low 70s and put the fan on non-stop rather than automatic. That is crazy I could have done that. It didn't correct the problem he just simply came in did this and then ran off with his tail between his legs. This company has disappointed me so much. They do try to get you to do everything in the winter so when you sign off that everything is fine because it does appear to be fine then they try to find an excuse not to help you. I would strong advise you to not deal with this company I know that they do electric and everything else but if theytreat customers as they do for duct work I wouldn't want them to do electric on my house or anything else. I'm going to have to proceed legally and also because of my health issues I was told that I can pursue criminal negligence. I will speak to an attorney that I was referred to and try to get this resolve that way. It's such a shame that it comes to this. So all I can say is please if you've had any work done by this company check with your city or county and make sure they did the permits and please try to avoid them at all costs.

We had service scheduled on Tuesday, April 7th in the afternoon…read more We called to see if we were still on the schedule and they said we were and would get back to us. No call back, no reschedule. The appointment was made 2 months ago. You just lost a loyal customer.

I would recommend this business to anyone in the area. Chris was polite and genuine and quick but…read morethorough with his work. Thank you!

Owner came out on a Sunday after a hurricane. Prices were upfront and honest. I have an electrical…read morebackground so I had pre-tested the components. He replaced exactly and ONLY what needed to be replaced. No-upselling, no trying to make a buck. Hourly rate/ service call price was not cheap, nor expensive. You get what you pay for.

Needed new system and Jonathan and Lynn came out to give me a quote. Very reasonable and install…read morecould be done following week. Would take approx 3-4 hrs total. They pulled permit, scheduled install for today. Said they'd be here between 8-10 am. They were here before 9 and began work right away. Very quick and cleaned up all old materials to haul away. They explained new thermostat use and were always able to answer questions. Thank you Jonathan and Lynn. Great service and good job!

Worked with Air Rescue to have a mini split installed, they are fast, professional and have a great…read moreprice to install my unit. Lyyn, Jonathan and their crew too great pride in their work and treated me well. They cleaned up everything before they left too! Definitely recommend. Thank you!!!

Amazing people! Will be who I continue to use. the installers showed up on time, were friendly and…read moreprofessional. Can't recommend them enough.

Amazing service! They were very quick to respond. Arrived…read morewithin 2 hours of my call. They are clean, personable, and knowledgeable. Had us up and running again within 45 minutes. We would highly recommend them!