We are proud new members of the YMCA! We came in and was greeted so warmly by Alma! We asked her about the membership and she was kind and explained it to us. She took a moment and gave us a tour of the beautiful facility! We enjoyed it and we look forward to using the facilities. We have access to all 6 YMCAs in the NW Indiana area which is cool. The service we requested was membership options and we were sold on it. The value of the YMCA is great! read more

Nice new facility but poorly managed. Sundays are especially a crapshot if they open on time or if a lifeguard shows up for the pool. Of the last six or seven times I showed up there have been three times where I ended up going somewhere else. read more

Staff is nice and friendly, always willing to help. Many classes, open gym and open swim - there is something for everyone. The only issue I have is - I've been to other health clubs etc and the sauna was attached to the locker rooms with the pool and hot tub separate. You could ONLY be in the pool areas if you had on water shoes or were an instructor. I don't think it's sanitary to come from outside into the pool area w street shoes on when people are barefoot around the pool. read more

Love this place! Very friendly people. The 10:30 zumba class is great with a great instructor!!!

To the person who is complained about the chip paint and the gym being filthy they have longed fixed all those paint issues. I go to the YMCA every day not only are the staff, very professional and nice. The gym is clean. The gym equipment is new. The ladies locker room is very clean. Well kept. read more

It's pretty filthy in this place but I must say most of the staff are really nice. The reason I joined was to water activities but after seeing the women's locker room and shower area I will never step foot in that are again. It's mold everywhere and chipping paint. read more

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I feel it should be catered more for the kids. It's so disappointing when the kids want to play basketball and all these adults are in there. Alternate days make days only kids it's not fair. Kids should definitely be put first and for open pool make the times earlier. It starts at 6:45? It should start at 4:30 some kids like to swim but have bedtimes. Something to consider again kids should be considers first always. read more

Very nice facility. Always welcomed with a smile. Easy and quick sign up! Ralphel made my experience quick and smooth!

Do you have a director named Emely Ellison The head of the Hamond YMCA she is a very good director keep the place very clean always smelling good for a gym i've been a member of Ymca since I was seven years old I'm 60 now and this is one of the best YMCAs I have been around I've been a member of this Ymca for year and I think it's one of the best Frederick knight lifetime member thank you read more

This has to be the worse YMCA EVER!!! I put my daughter in personal swim classes here and it was ok at first. I then had to stop her from going because my work schedule changes so it was a conflict! I called and spoke with a front desk person to her get back in class and she told me i need to speak with aquatics director (who is in the building at the time)! So she finally called me back a week later saying she had been very busy! Then proceeds to tell me my daughter only has 2 classes left when i paid for 12 ( which she scheduled my daughter for the session) and she only used 2! She then got disrespectful telling me that if i wanted to argue with her she could cancel my membership and we could go elsewhere! Which yes i was mad because you're trying to cheat me out of $180.00 who wouldn't be mad? So we both calmed down and she finds her mistake and fixed the problem without apologizing! Fast forward to today! I once again had to take my daughter out of classes because i had to have surgery and could not take her. I called this place last Thursday to again have to speak with the same person who doesn't know how to return phone calls or how to talk to people in a business manner! It is now Wednesday of the following week and i have called and left her multiple messages about finishing my daughter classes! I called again today and they tell me she's in the building just like she was last Thursday so i leave a message again for a person who they say is always there when i call but won't return my phone call! I ask to speak with the executive director and as usual he's always in a meeting! After these classes i definitely will be terminating my membership and going elsewhere! This place is a disappointment and has horrible customer service skills! read more

Most employees are nice. However Most employees are not knowledgeable. The program managers do not communicate well with customers nor each other and caused so much inconvenience to me while I had my 4 children in multiple programs. My last straw was yesterday when I was stopped due to a balance. I told her it was no problem I could make the payment with her at that moment. Valerie at the front desk then feel the need to notify me of the low income based program they offer as if I was low income and as if I didn't have the money to pay. I then called there to get a higher manager's contact information the following morning and Valerie answered told me I was being disrespectful as calm as I was & refused to give me the information & hanging up on me multiple times. People like this does not need to work with the public! Her Bosses Boss contacted me and thankfully will be looking further into it! read more

Our family loves coming here to swim. The staff is very friendly. I enjoy the water fitness classes, and the schedule fits my schedule well. read more

My kids love it here , my daughters take ballet . My kids swim and go to gym class with the home school program. I have never had any problems here . read more

If you are a single person looking for a good gym, I would recommend the Y in Hammond. If you have a family and are looking for a gym to join as a family, I would recommend stopping whatever you are doing right now and running to join the Y in Hammond because it is, flat out, the best bang-for-your buck- family- deal in nwi. I originally joined with an individual membership, but quickly switched over to the family membership once I realized the many benefits that the family membership allows. Here, I will specifically be reviewing the family membership and all of the perks that go along with it. A family membership includes two adults over 18 living in one home plus all dependents living in the same home. My family membership includes me, my husband, and my two children, ages 4 and 18mos. A family membership costs $50 dollars a month and includes access to all facilities in the building: a full court gym, an Olympic sized pool, an aerobics studio, a wellness center, a game room, a child care facility,a racquetball court, and four locker rooms. The facilites are clean (more on that later) and spacious, and the staff is friendly and accomodating. The monthly fee does not include any classes in the aerobics studio, but for an extra ten dollars a month, you can buy a pass which allows you unlimited classes for the whole month. So, for $60 a month, you and your partner can use a pool, a gym, and a racquetball court. You can work out with free weights and cardio equipment. You can take as many classes as you want all month long. That in and of itself makes the family membership a really, really good deal. But the benefits that family membership offers for the kids in the family is what makes the family membership a truly GREAT deal. First, the Y offers a multitude of programs for kids aged 3-17. Swim lessons are available for all ages and abilities all year round. Sports offerings rotate throughout the year, but include such options as soccer, t-ball, and basketball. In the summer, kids can sign up for themed camps, either for a half day or a full day. Of course, you can participate in these programs if you do not belong to the Y, but if you have a family membership, you will always pay less for programs. For example, to sign my 4 year old up for a "music" themed camp for one week in the summer from 9-12pm daily costs $42. For a non-member, the cost is $60. The Y does not just deal in sports. Past offerings have included classes in acting, guitar, and tae kwon do, among others. So far, I have signed my 4 year old up for basketball and swim, and I have been so pleased with the programs. Her instructors (Dave C., Dave, George, and Brittany) were all enthusiastic, encouraging, and kind. Perhaps the biggest perk of the family membership for a family with young kids is the FREE child care that is part of the package. The child care center accepts children ages 6mos-7 years and will watch your kids for up to three hours per visit. At the Y, child care means child care, not just some teenager glued to her smartphone while your kids sit staring at the latest Disney movie on the tv. Yes, there is usually a movie on in the child care center, but there is so much more. Buckets of legos, Barbies, race cars, trains, and puzzles are available, and I usually find the kids playing with each other rather than mesmerized by the tv. Also, there is a new outdoor playground on the Y campus, and the workers will take the kids outside to play on a nice day. The women who work in the facility itself are caring and attentive and greet your child by name. My 4 year old loves going to the Y and playing in the child care center. Last week, I took my 18mo old along for the first time. I was a little nervous, because she is still a baby and still a bit clingy to mom. When I came to pick up the kids, I saw that while my baby was asking for 'mama', one of the helpers was soothing her in the rocking chair while singing to her quietly, calming her down. The previous reviewer, Harini P., criticized the locker rooms as dirty. I see the locker rooms at the Y as, well, locker rooms. The Y is a gym that serves thousands of people a day. The showers are serviceable and clean enough for my kid to rinse off after swim lessons, but I say, if the showers in locker rooms bother you, then skip the locker rooms and just shower at home. (Or, take your money and join Fitness Pointe in Munster which has immaculate locker rooms, but is much more expensive, much more crowded, and offers considerably less in the way of programs and child care). Overall, as a fitness facility and as a community resource, the Y in Hammond cannot be beat. The price, the amenities, and the programs, and the people make this place a true gem. read more

I'm giving this place a rating of 2 because MOSTLY staff is nice and friendly. They're seem to be a few who get annoyed sometimes but whatever. Also it seems a little dirty here. Bathroom weren't very clean when I took my daughter to use them. The issue I have is with the woman who takes care of the Child Care Vouchers (CCDF). Every since I've spoken to her, since day 1, I feel like I've gotten nothing but attitude. It almost seems as if she's annoyed or hassled to help me out. I've been more then nice and have always been as pleasant as possible, which is why it makes me upset to get an unpleasant service. I get people have bad days, I do too but doesn't mean I talk to people with an attitude. Not only that, whenever I call to speak to her (woman who takes care of ccdf voucher) she's never there to pick up & when I leave a message, I never get a call back. If I had an option I'd definitely go somewhere else but because my daughter goes to school in the area they are my only option. read more