Great place. Nice people. Good amount of parking and I will go back. Not a lot of people eitherread more

Love the security, location and cleanliness here. A big difference from the Dolton Marina! One…read moreless lock to go through is always a plus! Granted, the marina in Indiana is surrounded by casinos and some factories, which I still consider an upgrade from having to go through the Cal-Sag with all the factories and garbage dumps!

This is my first time using Sunset to store my boat for the winter and I am impressed with the…read morewhole operation..From hauling out the boat... detailing... shrinking wrapping to winterization...., and I am really particular about my beautiful Grady White. Being from North Carolina I was worried .....but their follow up and attention to detail put me at ease

DO NOT use this marina. Unorganized. Unreliable…read more Unprofessional. As a result of the incompetence, there has been damage done to our boat as well as false information provided from our queries, i.e., we were advised that our transmission was removed and sent out for repair, when in fact, two MONTHS later it was still sitting in the boat. And the list goes on and on: over priced, under serviced, filthy premises, unfriendly/unreliable staff.

Dealing with a handful of marinas on the Calumet, the only thing I can say is that their…read moreincompetence is only exceeded by their extraordinarily horrible customer service. In particular Sunset Bay. While Cal Side isn't the most "high end" of places, they are good, honest folks who always do what they say and can be trusted with your boat. In particular the manager Mary always goes above and beyond. She is pleasant to deal with, provides great customer service and will even pick you up/drop off from the train station. She has even picked up oil from the local Walmart for me to help save a couple of bucks. I cannot recommend Cal Side and Manager Mary enough - THEY ARE GREAT!!

This is a warning....stay away!!!! I will follow up with a detailed review before the end of the…read moreboating season. I was told to stay away and I should have listened. Got one star only because I had to give them something!! I have never been treated with such rudeness from incompetent, ignorant and unprofessional people...Tom and Mary, and the owner, Steve Brown. Spread the word please...I will give more details soon!!!

As a charter business owner with two boats, I;ve had a exceptional first year at Pier 11marina with…read moreMike and Matt. Their pricing was more competitive than other Chciago marinas, making it an wasy choice. They provided seamless access t my boats whenever I needed and got me i nthe water as early as April 1st with my main boat which was crucial for my seson. One of the owners even picked me up at Diversey Harbor and Drove me in so I can have a car when I brought my boat in. I'm especially impressed that they are helping me with an upcoming engine replacement on one of my boats next week, using their equipment to pull the old engine and install the new one. This kind of supposrt is invaluable. I hightly recommen Pier 11 Marina to any boat owners. Jason Palermo Diversey Harbor Boat Rentals

Boaters Beware. Pretty sure most of these reviews are fake. Their lift was down and they left close…read moreto 60 boats in the water to freeze. Please outreach me if you have been impacted. Trying to make this a Big News story.

Mike is very knowledgeable, honest and his prices are fair. I took my 2023 Yamaha 250 hp SHO to him…read moreto get fixed. He ran Yamaha diagnostics on the engine and fixed it within 24 hours. Boat runs great. I will definitely use Baltic marine services again in the future.

If you have a boat and need to get it fixed, do it here. They will take care of all your needs.read more

I was fairly new to boating when I met the good folks a Terpstra's Marine. I was looking for a new…read moreSuzuki outboard for my (new to me) vintage runabout. Their price was a bit high but they were super responsive to email and phone. Ultimately I drove 4 hours to save some money with another dealer. Huge mistake!!! The other dealer kept my boat for 3 weeks (supposed to be 3 days) and rigged the boat in such a poor manor that I ended up bringing my boat to Terpstra's to get fixed correctly. They promptly worked me into their schedule, re rigged the boat correctly, quickly and for a very fare price. Plus they provided detailed paperwork and that helped me get some money back from the original Suzuki dealer I worked with. Terpstra Marine is honest and hard working. They got me back on the water quickly and added a lot of value and safety to my boat. At the end of the season I got the boat winterized by Terpstra and again they treated me like family. I will never take my boat to another dealer. These guys are awsome!!!

When I went in I have the intention to look for stuff for my husband's boat. I felt that since I…read moredid not purchase my boat from terpstra's I didn't get the customer service they would have given had I would have put that money in their pockets rather than another companies. They weren't rude, they just weren't overly friendly. And I spent a pretty good bit on just minor things. The products are quality, and nice, but I think next time I would rather go to Cabela's where people are a lot more friendly. When we spoke the first time we talked about his daughter and her being in the medical field I'm not going to say it was specifically what she does and where she worked and I won't disclose that either. But it's the fact that I listen to him he just really didn't listen to me. That's how I felt. Today of course I walked up to the front counter where his brother was, and he was very nice. He walked me back to where the salesperson was I asked him questions he hurried through it and said he had to go and catch a phone call. He never came back. The lady up front and his brother also helped me as much as they could. He came back out I asked him another question. Again he hurried through it and kind of brushed me off. He doesn't know if I actually would purchase a boat from them next time or not. so when he came to the counter the last time and still didn't really acknowledge me but made sure to tell the lady up front that he was losing out on money because he didn't have a specific item in stock. That was it for me. I won't buy an expensive boat from them because I do not feel like I am acknowledged or appreciated in this establishment. I wish there was another boat sales, service, and maintenance place close. But since thes not, I will just be going somewhere else. Unless it's something really minor that I can pick up from here. I'm just one of those people that like to be able to converse and get a little bit more information on things that I do not know about. I don't like feeling like I'm just another customer that needs to hurry up and buy. I bought two mounts because I didn't know which one to get. And I felt like he just didn't care. It's really disheartening, Especially when I don't know what I'm looking for. They seem to know what they're talking about but don't really help you to understand the things that you need. And until they can do that and make me feel like a valued customer I don't think I would patronize this business again. This was the main reason I left last week and purchased the boat itself elsewhere.