Outstanding service. I have a Tacoma that I use every day. My inspection was due in September so I…read moretook it in for service to a Master Mechanic in Maryland that I have used for years. He looked it over and noticed major issues that needed to be addressed and I had him perform the work which came out to around $3,000. I then scheduled an appointment with a mechanic in PA (whom I will not disclose here) and that mechanic told me that I needed the same repairs. When I showed them that the work had already been completed, they went silent. Now, I had only a week to find another PA mechanic to do the inspection and found one that could see the truck in the first week of October (so now, the truck would not be legal to drive). I took it in and they also came back with a list of items that needed to be done that did not match the first inspector. Frustrated, I took the truck back to Maryland and the initial mechanic went back through everything and he gave it a clean bill of health. I finally contacted Glenn's Auto (whom I have never been to) and I prayed and prayed that I would finally have an honest PA inspector. I knew that I was in good hands, the minute I walked into the door. The gentleman behind the counter (Glenn?) had a very kind nature and you could see it in his eyes that you would be taken care of. Glenn's Auto had my truck inspected that day and it passed. They also left the most generous little surprises in my truck when I came to pick it up. There was a letter inside that thanked me for my business and chips and snacks and trinkets with their business logo on it. How considerate! I really can't say nicer things about this company. I'm literally blown away by their professionalism and their HONESTY. I'm getting ready to move many hours away but I will guarantee that if I have future automotive problems and if the vehicles can make the trip back, then Glenn's has a lifetime customer with me because I will absolutely drive all the way back to have them work on my three vehicles.

*Edited 5/23/25* After leaving this my original review,…read moreWyatt called me up to talk to me about my review. He took full responsibility on the shop not taking the time to thoroughly address my concern with the noise that I was hearing. He went out of his way to try to right the situation as best as he could and I greatly appreciate his efforts and attentiveness. I'll start with the good about Glens -I like how you can schedule service online and the text/email updates -The person who I spoke to on the phone while my vehicle was in the shop was knowledgeable and kept me up to date with everything they were doing to try to solve the issue Now for the bad: I have never taken a vehicle here before and honestly only booked an appointment with them because Southern stables was farther booked out (who I have used) and needed the issue to be fixed sooner. Based on their reviews I figured I'd give them a shot. The issue with my wife's chevy equinox was the Stabil Trak and power steering light were coming on and off driving home in the rain. They spent 3-4 days diagnosing the issue and let me know what they found out and it was ready for pickup (I also had them do the yearly inspection while it was there). I go at lunch time to pick it up, drive back home (I live less than a mile away) and noticed a clunking noise coming from the front passenger side. Also they left the passenger side interior kick panel not attached all the way (it was hanging down). I didn't have time to take it back so my wife ran it back up to have them check out the noise and fix the panel. They reattached the panel and gave a quick noise is good to go and off she went. She told me she still heard the noise (this was on 5/15/2025) on her way home. I had to go that night up to York and it made the clunking noise to and from York. I took it Friday morning (5/16/2025) first thing for them to check it out to see what the noise was and I even recorded a video of the noise (windows up) where you can hear the clunking. The tech took it for a spin and put it on the lift and his conclusion was that the strut is old and needs replaced which is causing the banging. The woman working the counter also made sure to mention that "the safety inspection will pass with bad struts because they aren't considered safety issues". Ok fine whatever, I ask so is it safe to drive like that and she told me yes. I drive the equinox back home. Saturday 5/17/2025 I hop in the equinox to drive down to Annapolis to dj a prom. Still making the clunking noise, but now on RT 50 I start hearing a ting ting ting noise and then a noise of something falling off. When I apply the brake I can feel vibration. I go to pull off to the shoulder to see what is going on and the brakes are making a lot of noises and then all the sudden the front passenger wheel locks up as I come to a stop. Now I have to scramble to get my dj gear to the prom (thankfully I was only 2 miles a way and was able to get there on time from one of the people in charge). Had the equinox towed back home (650 dollars later), jacked the equinox up and took the wheel out (tire blew out when it came to a stop as well) and low and behold, the top bolt from the caliber bracket had came out, resulting in the the bracket to shift to the right which caught the wheel and cracked the rim. Ended up getting a new rim, new tire and new bolts for the caliber. Got everything put back together and guess what, no clunking noise. So thanks Glens for addressing my concerns about the clunking noise with so much concern and care. Since you guys acknowledge the noise but were so quick to say it was a strut instead of actually diagnosing the issue (which I would have been fine leaving the car there to be properly diagnosed) you guys ended up costing me close to a extra thousand dollars with the "yeah it is safe to drive". Congratulations on giving a great first impression experience to a customer you'll never get to come back.

Buyers beware when dealing with this dealership. I called ahead and specifically priced out a demo…read morevehicle using GM Employee Pricing. The dealership assured me they would honor the GM Employee discount and even apply an additional discount because the vehicle was a demo. However, when I received the actual numbers, the payment was nearly $200 more per month than another dealer quoted me on a brand new vehicle with an MSRP that was over $6,000 higher. GM Employee Pricing should be relatively consistent from dealer to dealer, so the numbers simply did not add up. It appears the discounts that were promised were either not applied correctly or were misrepresented during the sales process. Very disappointing experience. The pricing felt misleading, deceptive, and unethical.

I've purchased a lot of vehicles at a lot of dealerships over the years, and this was by far the…read morebest experience I've ever had. Even though the dealership is four hours away, I will absolutely make the trip again when it's time for my next vehicle. John DeMartino went above and beyond. He ensured the vehicle was fully prepared before I arrived, kept me updated with calls and texts so I never had to waste time on unnecessary steps, and was 100% upfront and honest throughout the process. He's down-to-earth, professional, and truly cares about his customers. Everyone I interacted with at the dealership showed the same professionalism and genuine care. From start to finish, the entire process was smooth, transparent, and stress-free. Best car-buying experience ever. Highly recommend!

This place was good once. Mechanics are top notch. Bob the owners son is ignorant…read moreto women on the phone. I went there with 4 vehicles for over 20 years. He is the only reason I found better service after treating my wife like sh** and then telling his daddy a lie about what he did. My suggestion is beware of this place for the above reason and high prices. you can do better.1/2 a star

This is the best shop in the York area as far as craftsmanship goes. Nice family business, the guys…read moreare always there. I've been a long time customer since 2019 and have never been disappointed. They replaced my brakes, and when they wore out abnormally early, they replaced them free of charge. The owner always recognizes me, asks me how I've been, and it feels good knowing I'm more than just a number. Most recently they squeezed me in during their busy schedule as my tire valve cores broke and I needed them replaced ASAP and I'm extremely grateful. Their quality of work is the best around and I plan on returning next time I need them, as it has been for years.

Interior detailing was stellar and worth the cost. Even took care of my headlight restoration. Too…read morenotch quality and service

I had my car deep cleaned on the inside and he did an amazing job. I was very pleased. I wasn't…read moresure if the stains would come out of the seats and he said he had to shampoo the seats a few times but they look as good as new! Great guy. Great price! Highly recommend!

Friendly people and great service. let me know everything that was going on and loved the pickup…read moreafter hours they have lockers To get your keys.

The employees are so nice here, quick to respond, very trustworthy and won't try to bs you. Highly…read morerecommend.

I purchased a pre-owned Toyota Tundra from Devan Musser (Sales mgr) a few months ago. First time…read moreI've purchased from a dealer. It took a while (several back & forth negotiations- we were there a couple hours). I've never been thrilled at the American "bartering" process but I was satisfied at the end of the day. The truck did have an oustanding engine recall on it (which was fully disclosed). I got a brand new engine from Lancaster Toyota as a result (went from 60k miles on the engine to zero!). They are honest people, which is the most important thing when spending over $40k on a vehicle!

On the road with engine troubles. They got me in and repaired quickly…read more If you drive a Sprinter you know how challenging that can be.

Extremely responsive, friendly, flexible, and topnotch work. Very old school for a very young guy…read more Had some PPF applied to my car and could not be more pleased. Highly recommend.

Le was amazing! Sent pictures during the entire process, letting me know when he would be done, and…read morewent above and beyond to help me with add-ons. Would def recommend him to anyone seeking a wrap/ceramic coating. He's the sweetest.

I used this garage for an oil change and inspection. The prices were fair and as listed. No…read moresurprises. The report I got was through and with pictures. I feel like this garage is trustworthy and helpful. It is not one you can wait at so have a ride to pick you up and get you back. Check their Groupon and you can book online. They are also cheaper if you pay cash.

Amazing service. Kind and courteous mechanics. My car had to get towed there and is running like a…read morechamp now! I had several repairs and inspection done - not only much faster than expected but super fair prices as well. The owner Tim even took the time to explain to me how I can get ahead of inspection cost and repairs next year. I have found my new mechanic and am recommending them to everyone.