My mom, Ginny Just had Alzheimer's. The last year of her life was at The Elaine Center now known…read moreunder its new name. The staff were incredible. Our experience as a family was nothing but positive, caring, informative and friendly. I feel they actually loved her. I live 3 hours away, and the staff kept me informed of all her ailments, medication changes and even her funny little anecdotes. She was in a good space, given her disease. At the end (I am crying as I write this) the staff were so supportive, kind and human... yes human, they treated us as they knew exactly how we felt. I am so grateful for first talking to Sandy Dellert, for her assistance and kindness in helping us get mom set up. I am so grateful to the staff ( including the head nurse Cathy who has now moved on to another facility) for making her comfortable though such a terrible disease as Alzheimers. I can not say enough. Thank you from the bottom of my heart.

I have nothing good to say! While my grandfathers clothes kept being misplaced, his socks being…read moretaken and given to other residents.. none of that bothers me as much as the treatment and disrespect of his belongings after he passed.. We were there every day (the family). My grandmother always had his clothes folded neatly. After he passed all his belongings were tossed in the shower mixed with his roommates belongings ( they both passed on the same day). I find that a bit odd.. Then we were continuously lied too.. and they were missing some sentimental items that we never got back.. This is taking into consideration the short staff, the constant COVID issues, and lying directly to grieving family members. Overall pretty disgusted ! One of those places people go into and rarely come out. I am from the area and know people who work there.. makes it even worse for example they didn't wash bedding for weeks all piled in the laundry room while waiting to get their equipment fixed .. overall just gross , unsanitary and exactly what happens when big corp is in it to make money instead of taking care of people with some dignity.

So today I'm at their West Springfield location and have to say while I was there, they had a…read morepatient who was being absolutely unbelievably rude. The patient was loud obnoxious and not letting the staff and owner help her. I am absolutely amazed at how calmly the staff was and the owner to talk this patient down and have her continue with her visit. This was a first for me. The office is very spacious, clean, with private rooms and many different types of equipment that I only took pictures of because I myself have never used them. The staff is extremely patient, respectful and go above and beyond for their patients. I have another apt Friday in their Southwick office.

Everyone at Rehab Resolutions is excellent from the time you book an appointment to the time your…read moretreatment is over you feel like a part of a family, Thank You Sofia and your entire staff for all that you do !

Msny Thsnks to the amazing staff and administration at Suffield House. Specisl callout to Wing B…read morewhere I rehabbed for 2 weeks and a very special thank you to the Therapy staff. very knowledgeable and goal oriented for their patients. When challenged to prepare me to travel cross/country to get home, they developed and carried out a recovery plsn for my 2 broken legs that got me back to Montana in one piece ready to continue rehabbing. Very professional yet caring and compassionate. Cannot say enough.about the quality of care I received!

I recently was a patient for 5 weeks at the Suffield House. My rehabilitation experience was…read moreexceptional. The nursing care, food, physical and occupational therapy, were wonderful. I had previously been a patient in two other Connecticut rehab facilities, and found Suffield House was by far the best. Estelle Lech

I've been coming to CT physical therapy specialists in Granby, CT for about 6 months now…read more Restarting today after a short break from surgery. I saw the single 1 star review on here and felt that I should add my own review and personal experience at this location. The entire staff here has been more than accommodating to my needs. I am greeted by name every time I arrive by the receptionists, as well as acknowledged when I leave. My main physical therapist is amazing when it comes to how he carries himself at work and the same goes for my PTA. They have helped with the mental aspect of all of this and boosted my confidence along the way, showing me that my injuries limitations isn't just physical. I appreciate every aspect of this business and the people employed here. Also, it's amazing there is a place for a pho bowl after my PT sessions!

Absolutely wonderful crew, from the front desk to the therapists themselves. Compassionate, caring,…read morefinely attuned to pushing you but not too much. Listens, very responsive. Plus: they are professional, respectful & encouraging. They suggest alternatives to drugs - that work! I have arthritis in my SI joint(s) & the SI support belt they suggested (that I buy elsewhere, as they don't sell them) has increased mobility & decreased pain by 75+ %%%! I can't say enough good things about them- low key but intensely focused on healing. They don't want a permanent customer - they want a fixed happy camper. Very, very highly recommend!

Great Place To Live! Helpful staff. Good food. Friendly and welcoming. My daughter helped move here…read moreand I'm happy she did Frank

Putting my mom in assisted living was the hardest decision I ever made, that being said it was the…read morebest decision for her. I cannot say enough about the staff at Lathrop. Every staff member treats your loved one like family, shows respect towards them and even tries to pair other residents with similar interests as them. I HIGHLY recommend this facility for your loved one. I want to thank each and every staff member for your dedication in keeping the residents smiling and happy. My mom raves about it and wouldn't want to live anywhere else.

I can't say enough wonderful things about Synergy! From the moment you walk through the door,…read moreyou're met with an atmosphere of genuine care, professionalism, and warmth. Every member of the team is not only incredibly knowledgeable in their field, but also incredibly friendly and approachable. You can tell they truly care about what they do and, more importantly, about the people they serve. They take the time to listen, answer questions, and make sure you feel comfortable and informed every step of the way. Their level of expertise is only matched by the kindness and respect they show their clients. It's rare to find a place that combines both skill and heart so seamlessly -- but Synergy does exactly that. If you're looking for a place where you'll be treated like more than just a number, where the people are passionate about helping others, and where excellence is just the standard, look no further. Synergy is a gem, and I'm so grateful to have had them. Thank you! Judie Derouin

Absolutely disgusted by this place. I called to set up physical therapy appointments due to a motor…read morevehicle accident and they told me they won't accept patients who have been in accidents because "they've had problems getting paid from those claims. So, unless I was willing to pay out of pocket or go through my own insurance, they couldn't help me. Clearly, they aren't patient driven, they discriminate based on your injury, and are just generally over all unhelpful. Go somewhere else, literally anywhere else, you'll be better off!!​

My husband was there for rehab after heart surgery. This facility is amazing. The staff was…read morewonderful. He never had to wait. They were there in an instant whenever he needed anything. I wish all facilities were like this one. The entire staff was caring and courteous. They treated him like a person not just a body in a bed. Definitely a 5 star facility.

There is not much that I have to say about Mary's Meadow. I worked there on June 3-4 from 7 am-7 pm…read morein the Cloister house for my CNA clinical. This was a requirement for my CNA class, Field Experience at HCC. I loved everyone there. The CNAs, nurses, residents, everyone was so polite.