New England Dermatology either was not aware what post-surgical implications of mohs surgery on the…read morescalp are, or misled me about expectations. An uninformed patient cannot provide proper consent. Had I known that I would be in excruciating pain for more than a week, unable to move facial muscles, chew properly, ambulate, shower without tears, speak without pain, or sleep a night without waking up in pain, I would not have consented to this surgery. Only after a call to the office a week later did I learn that the scalp is complicated and presents these issues. I was never told to expect to miss days from work, and was assured that there are not a lot of nerves on the scalp and that it would not be painful. Even when the scalp was being pulled and stitched, and I directly asked, "this really feels like it will hurt a lot later, what can I expect?" I was assured that it would not. Be your own advocate. Get another opinion.

This happened in April 2026. I only went here because they had a sooner appointment for me. When I…read moregot there 20 mins before, I was not seen at my actual appointment time. I was called in 15 mins after my appointment time. I was taken to a back room and was asked questions about why I was there (when they already know why because when you make an appt, they ask what the reason for the appt is). Then, I waited and a PA came in. When she was talking, I thought she was talking to me, but in reality she was talking to her scribe... who was in another room... like ....? I did not like that at all. That's not a licensed medical professional who should be knowing why I'm even there in the first place and I didn't like that a random person whose face I can't even see knew what my appt was about. Although, the PA was nice. Afterwards, I was given something to read about giving them permission to do "surgery" & they only let you glance at it. I got a biopsy, that was not done by the PA..... it was done by the person who took me to one of the back rooms in the beginning. She asked if I was allergic to epinephrine and/or lidocaine. I said I wouldn't know since I have never had any surgeries or biopsies before. She still did the biopsy and sent me on my way without having me wait for 15 mins to see if I'm allergic to it or not, which thankfully, I'm not. She didn't stitch up the biopsy. She told me it would close up in 1-2 weeks and that I had to change the bandage once a day until it closes. Well, guess what? It did not close in the timeframe she said. I was so mad. It closed up 2 months later, June 2026. Yes, I was changing the bandage everyday for 2 months.. which was annoying. I ended up going to Demo's Dermatology (much better by the way!) that same month, June 2026, and the PA there was shocked and concerned as to why my wound from 2 months ago was still not closed. She did say that it was closing well and she prescribed me something for the wound & also Retin-A for my face (which is what I really wanted so I'm glad), meanwhile this place didn't even prescribe me anything. This place also charges extra for a skin exam which I thought was weird because at demo's dermatology it's part of your appointment and they don't charge you extra. Also, for some weird reason, this place didn't let me bring in my water bottle when I was taken to the back rooms... she made me leave it with one of the front desk employees, which I'm sure isn't part of their job description to be babysitting some patient's water bottle. I don't know why they didn't let me bring my water bottle in. This place charges way too much for everything. The prices are exaggerated. They charge way too much for mole removals when you can go ask around at other dermatology offices. Like, demo's dermatology only charges $250 per each mole that you want removed. All in all, I don't recommend this place. It seems like a mega corporate company. This was my experience, yours could be different than mine. It's either a hit or miss for others. It was a miss for me.

Just had a wonderful facial with Lana. It was everything you could want in a facial. The 5 star…read morereviews here are spot on

I decided to come here for my first facial ever. I am so glad I did! Ellona did an amazing job with…read morethe facial. She was very attentive & gentle. My face was left feeling so smooth & glowy. I really recommend booking with Ellona, she will address any questions you may have & will make your skin feel rejuvenated!

Always professional, clean, pleasant. They explain…read moreeverything to me during my appointments. I said I always look so good since going there for Care . Staff is always knowledgeable about products available and appropriate for me .

I left a message to get an appointment for Botox. I was never acknowledged or called back.read more

Came for a IV therapy treatment and was very satisfied. The staff were all very helpful, the…read moreatmosphere is relaxing and inviting, and the IV helped a lot.

absolutely amazing nurses and staff! The entire experience was wonderful with the quality of care…read moreand meeting every single need that I could have ever asked for! I will definitely be back! The entire nursing staff is very caring and very well mannered, not something you find too much of these days.

I came in last week for more Juvederm lip filler. About 9 months prior I had them done down the…read morestreet in Longmeadow from another surgeon which was a big no-no. The filler started shifting upwards beyond my natural lip line and I figured getting more filler would correct the problem. I had a consult with Shelly and she recommended we dissolve the filler and start from scratch. She is so knowledgeable and I'm really happy to start new with her! The same day, I had my first Kybella treatment under my neck (about 20 needle pokes). So many needle pricks that day, I usually get really nervous with procedures but Shelly kept me calm and most importantly she numbed EVERYTHING before injecting the lip dissolving acid and Kybella on my neck. I was not in pain vs. the surgeon down the street in Longmeadow who did not even give me numbing cream before my lip filler. Shelly mentioned this is standard in her procedure and that alone should be a reason to book an appointment with her. I'm looking forward to coming back next week for filler that looks natural again!

I went for a facial I bought on Groupon. Am I allowed to say that on YELP? Anyways- it was really…read morelovely. An after work experience that left my skin so soft and myself so relaxed. No sales pitch. No future apointment requests at the end. Just pure indulgence and pleasure. And because they were so nice about it, I will go back. Thank you!

I was excited to feel welcomed and not pressured into multiple beauty fixes. I have an annoying…read morefreckle that stares me in the mirror with a mind of its own. When the sun comes out, she peeks out too...betch! Hahaha. I'm working on banishing her and the other overlords from my kingdom but I have to be patient. There is no overnight magic cream for this. It's a two-week brew and I'm just glad I found this lovely location and excellent staff.

I cannot say enough amazing things about Anita at Beauty Fix! From the moment I walked in, I was…read morefeeling the weight of age catching up to me--but Anita completely changed that. Her eye for detail and natural beauty is truly unmatched. She took one look at my face, carefully assessed my features, and knew exactly what I needed. With just the right amount of filler and Botox, she refreshed and lifted my entire look--without overdoing it. The results are incredible and so natural! I walked out not only looking younger, but feeling confident and radiant again. Anita is truly an artist and a master at her craft. If you're considering any kind of injectables, trust me--Anita is the best in the business.

I can't say enough incredible things about Cristina . From the very first session, I felt…read morecompletely comfortable, understood, and genuinely cared for. Their voice is calming, their presence is grounding, and their ability to guide you into a deeply relaxed state feels effortless and natural. What truly sets her apart is how personalized each session feels. They take the time to listen, ask thoughtful questions, and tailor the experience to exactly what you need. It never feels scripted or generic -- it feels intentional and deeply intuitive. The results have been amazing. I've experienced real, lasting changes that I honestly didn't think were possible in such a gentle way. Instead of feeling "worked on," I felt supported and empowered throughout the entire process. Beyond their skill, she is warm, professional, and incredibly passionate about what they do. You can tell this isn't just a job for her -- it's something she truly believe in.

Amazingly effective weight loss program! I lost 30 lbs faster than I thought possible. It has…read morebeen about a year from our last session, and my wife and I have not regained any pounds. This was also much easier than I expected!