We've been customers of V.I.P. for over ten years and have always been satisfied with the quality…read morework and friendly service. My wife is fussy about her cleaning and alterations, as am I, regarding my shirts, but V.I.P is a business we could trust over the past 10+ years. Unfortunately, we are moving out of the area and will miss V.I.P.

The customer service here is rather disappointing. I had one pair or pants altered here over a year…read moreago and thought I had found "my place" after moving into the area. However, the last two times I have gone have been a nightmare. Before even seeing the garment I was told that it was take over a week to hem a jumpsuit. This was an outfit I needed sooner than that so I just returned it instead. I recently went in to have a dress altered and before even showing the gentleman the dress, I was told it would be at least two weeks before they could get it done. While that would've been fine because I didn't need the dress right away, the tone and disinterest in my service was already frustrating. I continued to show my dress and explain what I wanted done. Shorten the straps, take in the waist, and hem the length. While I know that is a good amount of work, the dress is not lined and has spaghetti straps, so definitely not the most complicated garment they have had to alter. I was quoted $85 for a dress that I spent $40 on! Absolutely not! Not only was the man rude, but that price seemed a little high. I took my dress to a cleaner In Sycamore instead where the woman was an absolute delight. She had me try the dress on, pinned it until it was perfect, gave me a couple small discounts and then quoted me. For all of the work listed above, I paid $40 and the dress was done in a week, probably could have been sooner if I needed it. When I picked it up the dress looked great, exactly how I hoped it would and they even pressed it for me. V.I.P cleaners made it clear that they did not value my business, they must be far too busy with more important things. I will not be back as I will be visiting my new "place" in Sycamore from now on.

This is the best dry cleaner in town. Their seamstress is very gifted and always does a fabulous…read morejob. I've brought everything in from a simple hem to allowing a size 10 business suit to fit a size 4 body. She's always pleasant, fast, reasonably priced and does simply beautiful work. I cannot recommend highly enough. I wouldn't go anywhere else.

What else do you need to know? They are the best I've found in three areas, quality of their work,…read morecost of their service, completing tasks as promised.

They are friendly, they do a very good job as requested and on time. I go there also to support…read morelocal businesses in my are.

Last week I was staying in the area for my daughter's wedding. I took my gorgeous Mother of the…read moreBride dress to be steamed, when we discovered subtle stains all over the dress. I was devastated, and the gorgeous buttons on the back could not be dry cleaned. Nexdry found a way to remove the stains and worked diligently to assure my dress was perfect on wedding day. I cannot say enough for the professionalism put in by the team at Nexdry! I highly recommend this business, and I will always be grateful for the compassion, communication and care that I received!! I would give more stars if I could!!

They advertise environmentally friendly solutions which are also hypo-allergenic and…read morenon-detrimental for your health. No way for me to validate that of course, but I like the concept. Customer Service is great - very cheerful. Clean and bright location. Easy to get to. I did take in a velvet jacket that I had worn once and spilled something on. They did a bit of damage in the process of trying to get the stain off - not so much that I can't still use it, but I'm picky...so I do notice it a little bit. Overall though, they have done a good job for us with this one exception. Recommend - yes, but with caution about velvet jacket incident. Return? Yes - we take all our cleaning there...with the exception of velvet jackets.....I can damage those at home for cheaper myself! :-)

Friendly, fast service! I brought in a down winter coat for cleaning, and one of my buttons was…read moreloose and the fabric around it ripped. No biggie, didn't need fixing, so I didn't request it. But when i picked up my coat, it was repaired and they didn't charge me. Talk about going above and beyond!

I have used this cleaners several times for dry cleaning and small sewing repairs (ie buttons) and…read morework is prompt and reasonably priced.

I've had 3 pairs of pants altered here. They turned out perfectly. Very good prices. I highly…read morerecommend coming here.

I brought in two white snapbacks didn't expect them to come back looking brand new. I am overly…read moresatisfied

First impressions.... -The business was very disorganized…read morewith groups of cloths scattered all over behind the counter, on the counter and in the customer area. This made me nervous about them losing my shirts. -The employee was not welcoming or appreciative when I announced I was a new customer. -Price: 9 mens dress shirts @ $1.30 each. Personally, I'm gonna try out a different cleaners.

The best cleaners period. My shirts are always perfectly done. Hand pressed!! Do not be fooled…read moreby the appearance. The work is done right.

I had never been to or heard of Royal Cleaners until I had the pleasure of sitting next to the…read moreowners on the 13+ hour flight from Korea to Chicago while returning from business trip 2 years ago and finding out we lived in the same area. The story: I had tried a few others in the area and have found the service, mediocre at best. So, after learning who my seat mates were and sharing my experiences with them, they told me about their shop and suggested I try them out, as they have a more personal approach to the business. So, a few days after we finished our journey and I had unpacked, I started bringing my clothes to Royal, I'll never take them anywhere else again! They truly go above and beyond for their customers!! Great place to get your clothes cleaned and ready for any occasion!!

Excellent job of replacing a jacket zipper and fixing the cuffs on another jacket. Highly recommend!read more

I have used this dry cleaners for many years. The owner is always friendly and greats me when I…read morearrive. He knows my name and grabs my finished clothes without me presenting my receipt. The place is clean and my clothes always come back in great shape. This place provides dry cleaning, laundry & alterations. They also offer wedding dress preservation. They are a mom & pop place that provides a great service in the neighborhood!

The owners are very friendly and provide great service! They are always clean and always on time!…read moreRecommend!!

If you are looking for a designer who is as brilliant as she is kind, look no further than Sarah!…read moreWorking with her for my wedding celebrations was an absolute blast. From our first meeting, she was incredibly responsive and so flexible with every little change and "what if" I threw her way. She managed to pull off the ultimate fashion magic trick: designing my dream gown for our ceremony in Italy, then totally transforming it with clever add-ons for our San Francisco wedding. What touched me most was how she beautifully incorporated heirloom pieces from both my mom's and grandmother's dresses. It made the whole experience feel so personal and full of love! As a professional opera singer, I'm used to being in costume fittings, and I can honestly say Sarah is a total pro! She understands movement, drama, and detail like no one else. Sarah is my go-to for all dress needs, whether it's for the stage or another big event. She's simply the best!

Sarah is a real-life fairy godmother. I am so grateful that a friend referred me to her. I wanted…read moreto wear my grandmother's wedding dress that she originally wore in 1958. My aunt and mother also wore the dress for their weddings in 1983 and 1991. I wanted to keep the design as close to the original as possible. I wasn't sure what was going to be possible but Sarah did an absolutely impeccable job. It was impossible to tell that it had been altered and I felt like a princess. It meant so much to me to get to wear it.