We reserved a room here because it was convenient to the Interstate. Our room was quiet (though it…read morewas a Monday night when one would not expect many folks to be in a partying mood.) The bed was comfortable. The room and bathroom were quite clean. There was a small kitchen (which we did not use but which would have been helpful had we wanted to heat up a prepared meal.) The internet was strong. We could not hear folks in the hallway from the room. We liked the fact that breakfast was served until 10 AM. Many business hotels quit serving at 8:30 or 9 am, which may be fine for businessmen but is not fine for tourists. We appreciated being able to sleep later. The breakfast, while it had a lot of prepared foods, was better than that of many hotels. The oatmeal, for example, had many toppings, had you wished them. There was lots of bacon and boiled eggs, as well a what I now consider to be the "usual" hotel waffle station. I would say that this hotel is, overall, better than some other Hilton Brands.

This hotel stay was very noisy with music preventing any kind of sound sleep throughout the night…read more Morning breakfast wasn't very appealing. Easily my worth hotel experieince of 2025. Very diaappointing. Reserved a first floor room but they moved me revardless when i arrrived. Staff at the desk were not very friendly.

We had a block of rooms reserved for Sept 17-20 for an upcoming wedding. The rooms had all been…read morereserved and confirmed and the hotel, because of a festival in the area, has cancelled our reservations and left us with no options for housing during the wedding. This is an extremely unethical practice and Hilton should revoke their contract with this owner. Shame on them for the situation they have put us in.

Stopped in here while I was driving back to Kansas City. Your pretty standard hotel that offers…read morefree breakfast and all of your standard essentials. Rooms are a little smaller than some other hotels like holiday inn. The breakfast was ok I preferred the holiday inns more. Service was ok nobody was at the desk when I checked in and had to call someone. Beds were comfortable and the hotel is your pretty standard hotel.

We had a one night stay at this hotel. It was very comfortable and mostly easy to move about. The…read moregreats: comfortable bed, awesome shower, great soap/shampoo dispensers, very clean feeling room. The TV is great and the guide is very responsive - instantaneous. In the room, instead of drawers, there are many hooks on the wall. I like the decor. The only hindrance is the bed frame that juts out about an inch wider than the mattress. We kept hitting our shins on the corners. The breakfast was good. They have real oatmeal which is always a plus in my book. They also had a pancake machine, breads, cereal, juice, fruit, and yogurt.

I only stayed one night which is not nearly long enough to enjoy this beautiful hotel. Imagine a…read moregiant game night. There were giant connect four, jenga and air hockey next to the cutest seating. My room did not disappoint either, it reminded me of my cabin on a Disney cruise- very colorful and cute. Now I am not a fan of the soaps that are in hotels these days, so I bring my own. But they had a lemon soap and I could not resist. The lemon hand soap was so moisturizing and fragrant that I had to try the lemon body wash and I was equally impressed. The next morning at breakfast I made myself some pancakes at the pancake bar and made myself some coffee. All in all, I loved it here and can't wait to go to another one with family or friends so we can play giant connect four and jenga.

We stayed at this hotel on the way north to Pittsburgh. It is right off the interstate next to gas…read morestations and eateries. The room is huge with a king size bed, a couch, and a jet tub. The bathroom is also large with a shower/bathtub combo. The TV is a wall mounted flat screen. The room also has updated lighting. The bed was very comfortable and the bedding was thick enough to keep us warm and cozy overnight. The jet tub worked fine but it took a good 30 minutes to fill above the jets and it was loud. But otherwise a nice experience after a long day driving. The breakfast was adequate with the special bonus of having real oatmeal. That is worthy of a star all on its own.

After calling several times to check on my reservation I was put in a room literally sitting on top…read moreof a freeway I mean the noise is so bad and you can feel vibrations from the trucks mind you I am booked for 7 nights they do not follow through with requests no information given on breakfast upon checking will be looking to move to a more accommodating facility!!

I understand this isn't a five‑star hotel, but there are basic issues that could be fixed with…read moreminimal cost. For example: reattaching the baseboard, spraying for ants (I've already killed about five - some in the bed), fixing the broken bathroom door handle, replacing the stained toilet seat, and addressing the musty, smoky odor and smelly carpet with flooring that can actually be cleaned. You can also hear every step from the guest above you -- at least in our room. When I first contacted the manager at Best Western Louisville, he offered a refund. I later learned I had reached the wrong property -- that hotel is about three miles from Best Western Louisville South, where my reservation actually was. Once I reached the correct location, the experience changed. I spoke with Carrie Peterson, who identified herself as the General Manager of Best Western Louisville South. She acknowledged the hotel has an ongoing ant problem but refused to issue a refund. Instead, she suggested I sign up for reward points to stay at "another Best Western," which I explained I would never do. Her approach was unprofessional, dismissive, and lacked accountability. She attempted to position herself as the victim and ended the call when she couldn't manage the situation. This was unacceptable given the money I spent and the conditions I encountered. If tournaments hadn't filled every hotel this specific weekend, I would have left immediately and paid to stay elsewhere. I will never return to this hotel -- or any Best Western.

You get what you pay for! This is a decent mid-to-low market budget hotel. Pool was closed…read more(seasonal I suspect as my stay was mid-September. Small gym. Breakfast was a joke, all 4 mornings I stopped to look and left empty handed an hungry. Elevator was actively being painted when I got in it after check-in. Walls were wet for the rest of the day and no sign was posted to warn people but the paint fumes were a good indicator. Probably would have been better to paint it over night. Room was 'good enough'. A/C worked great. Mini fridge and microwave was nice as was the coffee maker. Bathtub was super small, short and shallow. Overall it serves its purpose, and was priced right for what was offered. Free parking was nice. Won't stay again if I get a choice though.

Wow! Chris put it to me correctly, "I take great pride in providing true Southern Hospitality"…read more This is a very clean and well kept Best Western, when Chris had told me he was in the industry 19 years, 4 of which have been spent here, I interrupted him to ask, if that was when they finished construction. Believe it or not it's one of the older Best Western Hotels in the State. You would not tell that by its appearance and upkeep. One thing I enjoy about staying in high end Vegas hotels, are the smells, it always smells like rich lavender or something herbal and fresh. As I lay on the exceptionally clean, white sheets, which thankfully are not scented, all I can smell is the cleanliness of my hands, just washed in my marble sink ; - ). Also has a soaker tube and multiple shower head. Definitely better than any Days Inn, Howard Johnson, or even Wyndham we stayed in the last 3 nights. Pride of ownership very evident. I am very glad I decided to spend the extra 16-20 dollars and stay at a hotel that has towels which are more like the ones we buy at Costco to wash our bodies with, instead of the cheap and rough towels the other guys use, you know the ones, the ones our wives use to clean spills or retire to car, boat and rv washing duty. If you value the few hours of sleep you will get before hitting the road again, I strongly encourage anyone reading my review to stop driving, or shopping at the Walmart near by and reserve your night. You will not be disappointed. The breakfast is an actual American Breakfast, fried eggs, boiled eggs, bacon, biscuits, gravy, muffins of 4 types, waffles, bagels, toast, coffee, tea, milk, 3 juice choices, cream cheese, butter, jelly, jam, etc. An actually edible inviting breakfast is a great way to start the day and the long drive, and I am glad I was able to enjoy last night in a quite and clean hotel room. I won't be able to make it to any local attractions on my way to NYC because of Grayson (storm 2018). But I am very interested in visiting Bourbon Trail! My favorite whiskey, Makers Mark is made locally, and Chris strongly encouraged I visit, drinking or not, he claims its a must see. Thank you for making me feel welcome, I appreciate it, after 2230 miles from Los Angeles, through Flagstaff, Amarillo, Little Rock, I am glad I stopped in Shepherdsville Kentucky. A place I will always recall, as a destination where you will run into actual Southern Charm, thanks man. You made my day a lot more pleasant, I needed that today. ---- I read the only bad review from the yelper (looked up all her other reviews too, she is a mean SO& rarely has anything nice to say) with a cat as the icon photo, get real, lady, this is a property you can immediately tell has been completely renovated. There is an industrial park which recently opened with thousands of new jobs, and this area is being completely revamped, there is a classic Stainless Steel Denny's 100 feet away (An original Stainless Steel dinner dive Denny's!) . Definitely not a place you need to worry about bugs or rodents. I am staying at the world renowned Salisbury Hotel in NYC from the 8th through the 11th, I hope they do as good of a job impressing this SoCal Brat as Chris and this property has. Mic drop.........

VERY noisy hotel!! People partying in parking lot next to our window and desk clerk not doing…read moreanything about it.

Booked this on Hotwire under one of their hot deals. We checked in late at night the lobby and…read morehallways had a funky smell. The room smelled better when we got into it. It was clean and basic. No extras not even a laundry bag. The faucets were rough, and lighting fixture over the sink was missing a cover. The pillows were also small. The breakfast was typical fruit, oatmeal, cereal, biscuits and gravy, juice, coffee. I guess you get what you pay for.

Found bed bugs, crumbs, mold, dirt, and dead skin. My family and I were so excited for the weekend…read moreand were so disappointed to find these horrible sights. The only two options we were given were to sleep in the same room with the bed bugs or receive only a 50% refund. This is unacceptable and just straight-up unfair. If I were a manager, I would immediately take action--or at the very least, offer a full refund so we could afford to go somewhere else. Disgusted and sad.

This motel is ok for what it is - an aging motel trying desperately to look fresh and modern…read more However, more than a cursory glance in the corners reveals what a shoddy job they did updating the place - spots with no trim, tiles that weren't cut correctly, gloopy caulk stuffed around the bath faucet. It's clearly an $80/night hotel trying unsuccessfully to make you think this place is worth $155/night. Nothing was great. Not the bed. Not the pillows, nor the number of them . Not the number of towels. Not the service. It was all just meh.

Stay away, room was not clean, very disappointed, would not recommend this location unless you…read moredon't want a clean room.

Upon entering the room, I immediately observed multiple sanitation and housekeeping issues,…read moreincluding: A dirty pink towel left on the bathroom floor Hair around the sink basin A filthy refrigerator Carpet that clearly had not been vacuumed Sticky, stained headboard and nightstand surfaces that had not been wiped clean Trash left inside one of the drawers The overall condition of the room raised serious concerns about whether the bed linens and sheets had actually been replaced after the previous guest. I attempted to contact the front desk several times for assistance and to request another room, but no one answered the phone. I specifically chose Baymont by Wyndham because, in past experiences, the brand has typically offered affordable accommodations with reasonably decent room quality. Sadly, my good-faith decision to patronize your property was met with obvious neglect and poor quality control. This experience has left me deeply disappointed and frustrated. It has also caused me to seriously reconsider whether I would choose Baymont by Wyndham again in the future. I would appreciate a response regarding how Wyndham intends to address these unacceptable conditions and the failure of staff responsiveness during my stay. Ive already sent a letter to the Kishu P group management. ZERO RESPONSE.

Do not stay here. Took 10 mins to get any one to help us. When I finally received help the female…read morecame out with an attitude, started with asking about the pool. But she rudely answered me asking questions saying "do you want me to call my manager or answer your questions" when I responded, she got out of line with me calling me a "Motherf*****" Saying things like "this is my side of town!" They canceled my reservation and I left to go find another hotel. I will not be staying here ever again, and make sure that everyone i know will not be coming here again. This hotel room was reserved for a special night for newly weds. But will GLADLY TAKE THEIR BUSINESS TO WHEREEVER HER SIDE OF TOWN ISNT LOCATED. Wish I would have got her name but she wasn't wearing a name tag. I strongly hope she loses her job for talking to a customer that had already paid for the room​

Don't pay attention to the negative reviews. This is an older hotel but they have done some…read moreupdating. The windows and carpet need replacing but overall it was clean and very comfortable. 2 Queen room was large, beds were comfortable and the breakfast was very good! It's so close to everything and right off the highway but quiet as well. There's the FishHouse restaurant literally across the street and plenty of stores and restaurants around. Staff was super friendly when we reported a plumbing issue with toilet. They got maintenance up there immediately. Housekeeping is full service every other day. The only thing I would suggest that they put extra blankets in the closet during winter. Not everyone can agree on the HVAC room temp LOL. OH and checke the shower curtains. Mine was dirty, but other than that I would stay here again.

Tip* ignore older reviews- we've just left and this hotel has been completely overhauled- feels…read morevery new. Room was very clean and modern and extremely roomy for less than $100!!! We drive this route, Detroit to New Orleans, several times a year so constantly building our "great stays on the freeways" list and this hotel is at the top Booked on the Choice app, arrived at midnight exhausted- very friendly woman checked us in- and then: I do NOT eat hotel breakfasts but I ate this one! Those eggs are being cooked right there with the smell of bacon and maple syrup- they also have a touch button pancake machine that's a fun little touch grits, oatmeal, etc Also very nice woman at desk for check out This is our stop now