Excellent gas fireplace service company very easy to do business with Susan wonderful at setting up…read moreappoints and following up for arrival times, Steve is a wonderful fireplace technician, Knows his business works very efficiently and up to date with modern technologies. My Heat & Glo fireplace needed service wouldn't"t staying on and remote functions were not working, Steve replaced the faulty 15 year old control unit and serviced the fireplace, now operating as designed. I highly recommend Firelite Gas Fireplace Service. If it's a quality and qualified fireplace service you're looking for with reasonable pricing and experience, A+++++.

Firelite is superb! We've been customers for several years, and Steve and Susan are terrific! We…read morehighly recommend their business as they are attentive and lovely people to work with. Steve is prompt, tidy, knowledgeable, and always arrives with a smile. Susan feels as though she's been a friend for years...they are both thorough and provide an estimate upfront for the work to be done. We appreciate their concern and ensuring that all is working correctly. Steve has cleaned both our living room and bedroom fireplaces, and since our home is all white, he makes sure to prepare so as not to leave any soot behind. Definitely call Firelite for your gas or propane fireplace(s)! Susan and Paul K.

I have worked with a lot of vendors for a wide range of services for our home out east. Mike was by…read morefar one of the best I have ever worked with. Was on point with everything from assessment to price to completion. Not to mention super easy to communicate and work with. Highly recommend.

We highly recommend M. Stevens roofing. From start to finish, every interaction was professional…read more Mike was so kind in answering all of my questions without making me feel I was being "women-ed". He and his guys came promptly, perfectly fixed my roofing issue and the price was more than fair. I now know why they are highly recommended in the area.

Great service! Added a heat zone to our back room. The guys that came were neat and clean, and the…read moresystem works perfectly!!! Highly recommend!

I had a heating issue I was determined to fix myself. I tried process of elimination and that…read moredidn't work. Went to Mattituck Plumbing and Heating. They walked me through everything needed to fix the problem and had the parts in stock. Highly recommend them, top notch.

This is not about Burt's wonderful customer service and efficient maintenance of my AC and heat…read moresystems. Rather it is about Jason, crackerjack Burt's technician and now cat sleuth who in two minutes figured my missing cat had quite possibly jumped into my absent neighbor's basement through a broken window. Indeed there Benny was, crying from the basement floor below, unable to escape via the high window through which he'd entered, his once-white coat a darker shade of basement gray. Thank you Jason!

I've been waiting for call to call me so I can get an estimate cuz I finally have the money for the…read moremistake they made to get a new water heater we've been using it for 26 years and then I asked for a copy of my contract and it's from 1951

Born and raised in East Hampton. My mom is building a small ADU. I wanted to get samples of luxury…read morevinyl tiles but I couldn't make it to Riverhead. I stopped at another place in Southampton and left right away because I could tell it was just beyond what we could afford. All custom everything. On a whim decided to stop at Hamptons Carpet One and it was one of the best decisions I made regarding the ADU! Eugenia greeted us and gave us an honest, up front assessment of our needs and what would work. We never felt pressured. We walked away so much informed and decided to go with engineered flooring instead of the LVT. We let our builder know about our visit. He was just as excited about the product we found. The next thing we know, we're ordering 36 boxes of engineered wood flooring that looks BEAUTIFUL. Excellent quality at an affordable price with great service. These peope know their stuff, and even when I called, and spoke to other staff, it was like talking to family. So helpful. I can't recommend them enough! I'm grateful we have a resource like them on the East End. They serve all sorts of clientele. Again, are very knowledgeable and although we didn't need them to install, they offered a great package if they did. You have to stop in at least once in your journey for the right flooring. Thank you Eugenia and the staff at Hamptons Carpet One Floor & Home!

Today while pumping gas one of this companies trucks appeared to be about to back into me. I laid…read moreon my horn and the driver continued to get incredibly close to my car, so I continued to beep. The driver screamed at me that he had a camera in a complete anger. I am a woman alone with children. I simply did not want my car damaged. I'm not sure what this guys problem was but I know I'd never want him in my house doing an installation. I was shaken. My husband on speakerphone could hear the man screaming at me. People were staring. This employee clearly has a massive anger issue. I called the business and the woman said "I'm sorry that happened, that's the world now." No, that's your employee and their behavior was completely unacceptable.

First of all, Luis was very easy to talk to and wanted to build us the exact shed we wanted. His…read morecrew has men and women building and delivering and setting up the sheds which I loved. We made an error as to what we wanted and after it was installed his crew came and added windows a few days later (our fault for not mentioning we wanted them originally). They also worked with us on the timeline. Beautiful shed and great delivery service Plus they are locals which was very important t

A very nice company to work with. I've seen several of the sheds Luis and his team build. In the…read moreend we couldn't place the shed where we wanted it, because the nextdoor neighbor " doesn't want it there, it will ruin the sale of her house if she sells, etc". She survives by creating drama. Plan be will be a bigger shed someplace else.

As a new client I was amazed by Chris and his crew!!!! They show up when they said would....my new…read morehome looks so different than when we got it. It's no longer a crazy overgrown jungle but a beautiful masterpiece that I love coming home to after a long day at the office. Chris' knowledge of what works best and what will look the best to achieve my vision has been quite remarkable and helpful to creating the landscape of our dreams. I can't wait to see what he and his crews have planned for our backyard fire pit, patio, as well as in the spring redo our driveway. I've seen some of their masonry work and I can't wait to see what the next phase will bring! I'm looking forward to working with Chris and his crew for years to come! Thank you for the wonderful work that has been done so far!

if you can avoid doing business with this company you'd save yourself a headache. there are so…read moremany other companies you could choose out here on the North Fork who are better at customer service. I ordered a cord of wood. Paid in cash as they expect. That's fine. They delivered a little more than half a cord and refused to deliver the rest. despite it already being paid for. When they dropped the firewood, I told the driver it didn't look like a full cord. He insisted it was. When I stacked it, it was quite clear it was slightly more than a half cord. I called, was asked to send pics and measurements. I did. it was clear. Chris's response? I've been in business 35 years I don't make mistakes. And he's yelling. Because that's what you do to a dissatisfied customer. You yell . And you dont correct your error. You hang up on the customer. And in later convos he denies his earlier statements. Gaslighting. And yelling. Over a half a cord of wood. Cheating a customer for $130. Over his mistake. Class act. (Insert eye roll here) Avoid this guy. His ego makes him difficult to work with. I'm sure he has lots of friends who will write glowing reviews. Sure. Whatever.

David is a real pro and responds quickly. I needed gas boiler service and was advised to replace a…read morecouple of parts

Left 3 messages for AC maintenance and repair... no response. Second time this has happened to me…read morein 3 years.