The front desk customer service has been AWFUL since check in both in the phone and in person on 7/2-7/3 We came here for a 4th of July stay with the whole family and requested refill/replacement for towels on a Thursday. The girl with the long hair at the front desk was so RUDE on the phone and during the encounter with walking to the front desk per her directive to exchanged the towels. I have never stayed in a hotel where it was both a burden and requirement to the staff to walk to the front desk for towels, and where it was such a hassle to the workers to physically hand in the used towels for the new ones at the front desk in the moment (one child literally waiting in the bathtub for a towel to be handed to them since we had to run down to the lobby for the replacements ourselves after trying to call the front desk for over 1 hour in the phone before giving in to physically walking downstairs). I would've resorted to staying in an Air bnb with this level of service where it's more beneficial to bring our own towels since it's such a burden to the staff to simply provide towels to customers in this hotel. On another note, the pool was clean and a pleasant time since we had the space to ourselves. And, the breakfast was your typical continental breakfast spread with eggs, potatoes, toast, bagels, fresh waffles to make yourself, cereal, fruits and some other things. We probably wouldn't stay here again, but it served its purpose for this trip. read more

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Never did I think I'd travel to Harlingen, TX. But then family moved here. Came for the first time and was told this was the best place to stay for where we needed to be. It's a great, clean, hotel with friendly staff and complimentary breakfast. The staff is what really impressed me. Everyone we passed by was super nice and greeted us with a smile. They went out of their way to help when we'd have some slight requests. The room itself was very clean too. Very nice and highly recommend this place when in the area. read more

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I come to Harlingen a few days a month for my job and used to stay at the Hilton garden inn, until they stupidly put in "auto on lights" in their bathrooms that shocks you away when you go piss at 2 am. And you can to keep your fan on "constant". Which is a huge pet peeves of mine. This place however, it's an older property but man older sometimes is better. I can control the lights in the bathroom, I can keep the fan on constant all night. You know, the basic things when you rent a room. That others do so poorly. I'm happy with this place. Close to the hospital and a gym, which if I was the gym I'd work out a deal where you can workout across the street as a part of your stay. Seriously consider doing this. Your hotel gym is... Lacking. To be polite. Folks are always nice. It's clean. I found the new place I'll stay while I am in town. read more

After a mediocre stay in Sacramento Hampton, I felt super lucky to book my stay at this Hampton! Right off the bat, I was greeted by Alex. She was super nice and I know she was smiling behind that mask :) I was really amazed with the huge, incredible, super clean and vibrant Fresh water fish tank! Of all my stays, this is the only Hilton/Hampton I've ever seen have something like this! The combination of the super service and the fish tank really put me in a good mood! Especially after how my work day went. Then I got to my room and I couldn't believe how super organized and detailed housekeeping was here! The bathroom was a 10 out of 10. Why? Because imo this is where the ice bucket and cups belong (not hidden in cubbies, the dresser, etc.), the hair dryer was perfectly placed, the toiletries (i.e. shampoo, conditioner, etc.) was placed perfectly. The towels were rolled to perfection, and so on! See pics if you don't believe me. The room itself just felt so crisp. I love it when the beds have the sheets tucked under the mattress. This place really does an amazing job. They set the bar high for other Hilton/Hampton brands to follow. Just look at the pics! So the only drawback ls on this visit is the lack of USB charging ports. I think this would definitely be a strong 5 Star+ and I'm going to miss the breakfast due to my flight, but I'm sure that would have been amazing too. Alex at the front desk, thank you for making my day Housekeeping, you guys are probably the best I've ever seen (and I stay in Hilton branded hotels 4 nights a week). Hey management, give your people recognition, they deserve it. read more

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Definitely room for improvement here. Room and bed linens should have been a lot cleaner here. Coffee in lobby always cold despite advertising coffee all day. Store and breakfast had limited options that had to be waited for to be served by attendant. Covid restrictions need to be updated. read more

We were in town for a funeral and staying just one night, so I booked us at this hotel. I made a mistake and booked through a third-party website link that was ON the hotel webpage, so no Hilton Honors points for this stay. I was expecting suites because I booked double-queen bed suites, but they are actually just larger rooms with a sofa and chair. We did have a coffeemaker and a mini-fridge. The rooms are clean and my bed was comfortable. The Direct TV has just 48 channels, no way to check info on a show, and the guide scrolls itself one line at a time. First-world problems, not a complaint! The TV was large and the reception good. Same for the complimentary wifi for Honors members. Not a member? Join on this stay and get the free wifi. After coming back to the room from an exhausting day eaten away by nine hours of travel and a disappointing dinner, I enjoyed a few cocktails (courtesy of the liquor store across the street!) with my brothers and cousins and then wanted a hot bath and bed. So, apparently they turn off the hot water heater at night because the best I could muster was a luke-cool temp. So I hurried through my uncomfortably cool bath and hit the sack. The next morning we were going to breakfast in the dining area but *someone misunderstood when breakfast ended and we showed up six minutes after it closed. Ok, that was my fault. The front desk offered us Breakfast in a Bag - water, granola bar, apple - and we were really disappointed. The manager overheard us and told us that they had *just ended breakfast, everything was still hot, and invited us to serve ourselves from the remaining buffet. That was AWESOME service. We were able to grab a hot breakfast, which we appreciated. Why only 3 stars? The cold water after midnight, the misleading term "suites" and the breakfast buffet that was just so-so. read more

I called, let the front know and still no response. Found roaches in the room. Absolutely disgusting. When I told front desk they didn't seem to care. Water pressure sucked, couldn't take a shower because of it. The TV is in the worst possible spot (by the window). The lights in ihop parking lot were SO BRIGHT too. Free breakfast in lobby was nasty. Will not stay here again. read more

Had an unexpected overnight business trip to Harlingen. Checked in via the Hilton app. so check in at desk was quick. Looks very new and remodeled in lobby and in the room I had on the second floor. AC was on and room was clean and comfortable. I hate checking into a hot stuffy room. Awesome chocolate chip cookies at check in! Staff very friendly and helpful. Ear plugs in bathroom, cool idea to keep potential noise down. And.... night light in the bathroom that comes on automatically! Why don't al hotels do this!! Fitness room was also clean and had both a weight machine as well as the obligatory treadmills. Had a good am workout. Complimentary breakfast had healthy as well as the standard diabetes causing foods , so sometime for everyone. Better selection than most complimentary breakfasts in other Hilton properties I have stayed in. Bed was soft, room quiet all night. A good economical room. I would recommend . read more

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Decided to give this place a try based on the recommendation of a friend here. What a nice place! The staff is super nice and so helpful! My room was very spacious and had updated furnishings. Detail to cleaning was obviously top notch. The bathroom was spotless and had nice toiletries. No issues with water pressure or temperature. This will be my accommodations in the future. read more

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I've stayed here before without issue, but this time wasn't the case. Staff was extremely friendly and great to deal with, but my issue was with the next morning. We checked in super late (around 330am) due to some unforeseen circumstances, but they got us in and we were good. The next morning my daughter said "ew a bug!" I paid no mind to it but thought why would she say that, so I go to where she was by the mini fridge and yep, a roach staring at me. Luckily, front desk was able to cancel/refund the remainder of my stay. Now that I was back home, Hilton corporate decided to refund the money I spent for the stay I was there. I still do recommend Hilton, however this should have never happened. read more

Hampton Inn & Suites Harlingen - Roach located on mini fridge - Hotels Near Me - Harlingen, Texas

BED BUGS - As someone who travels A LOT and has stayed in all kinds of hotels. I've been fortunate enough in all my years of travel to have never encountered bed bugs...until now. Hampton Inn has some of the most comfortable beds, but unfortunately when I went to sleep last night I woke up in the middle of the night to the feeling of something crawling on me. I didn't see what it was, but in the morning I saw this giant cockroach on the wall next to my bed. I notified the woman at the front desk as I was checking out. Just got back from the trip and looked at my back in the mirror to find it covered with bug bites. read more

Hampton Inn & Suites Harlingen - Bug bites - Hotels Near Me - Harlingen, Texas

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After staying at the Best Western off the Expressway for 2 days, Hampton Inn seemed like a 5 star hotel. It was a bit pricey $99, considering we didn't get there till almost 11 pm and left at 8 am but we were tired and frustrated so it was worth it. The rooms are equipped with standard hotel amenities: comfortable beds, nice size bathrooms, flat screen TV, fridge, microwave, and WiFi/computer plug in. In the morning, there is complementary breakfast which included bagels, toast, waffles, omelette, sausage, cereal, yogurt, fruit, coffee and juice. I also liked that they lock their doors which prohibits rift rafts....thumbs up. read more

Stayed here for 9 nights during the RGV birding festival. Very nice accommodations! The room was large, quiet, and very well designed. Everything seemed quite new. Staff were well-trained, friendly, and helpful. The breakfast was actually very good - staff continually replenished the supply so that items were fresh and available. We'd definitely come back! read more

Pet owners beware! Their website says pet friendly. At no time were we told they would charge an extra $50 to our bill. We found out after we had checked out! I inquired up front about my 2 ten lb dogs and was never told there would be an extra charge! They should advertise it before you make reservations AND inform you of the extra charges when you check in. I asked...they didn't tell. Talk about a deceptive practice... read more

Our king bed room was spacious and clean. Microwave, refrigerator, small sofa, and the usual desk fitted nicely in the room. Free breakfast and wi-fi were included. Gym and pool were located on site. Check in and check out by the friendly clerk were quick. My only complaint was the free cookies and water were no where to be found. So four stars instead of five. read more

Hampton Inn & Suites Harlingen - Nice, clean, and roomy, $129/night. - Hotels Near Me - Harlingen, Texas

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It's clean & convenient, and the price is right. Spent a week and thought it was just a basic, no frills kind of place. It is three miles from the Harlingen airport and just a couple of minutes away from the 83 Expressway, which conveniently takes you to South Padre Island (not that I visited twice while on a work trip *cough, cough*). As long as you've got a car, great restaurants and a large grocery store are a few minutes away. If it weren't in the 100's every day, we prolly would'a walked to Jason's Deli several times, but it was too freakin' hot. Likes: Breakfast is simple; just beyond a Continental but less than a buffet. Internet service is free in the rooms. Parking is not charged to the guests. Staff is friendly and accommodating. Whole facility is tidy and clean. Proximity to restaurants and grocery store if you have a car. Dislikes: The work out room is a disappointment. The pool is small as hell. All in all, if I ever go back to HRL, I wouldn't mind staying at this hotel again. read more

Stayed at Hampton one night last weekend. Very clean, very comfortable, very nice folks at the front desk! Breakfast was a step above what you get at most hotels, really enjoyed it! read more

My family of five had a reservation and arrived at midnight. The front desk staff were actually at the front desk, awake, and very kind. They checked us in quickly, and gave us water for free! The beds and pillows were clean and comfortable. Every item in the room worked, was clean, and new. This hotel is an awesome stay, no problems, and most of all the staff is caring! I wish I could give more stars. read more

The rooms are very clean at this Hampton Inn, friendly and welcoming staff. Free Wi-Fi and breakfast. Will definitely come back here whenever we are in the area. We are here to help a friend move from SA. It is 45 minutes away from South Padre Island. This might be a good option if you want to save $100 or more a night if you plan to visit South Padre during a holiday weekend. read more

Hampton Inn & Suites Harlingen - Hotels Near Me - Harlingen, Texas

I recently travel to the valley for work. I stayed at this hotel. The staff is very friendly and the hotel is clean. The breakfast is fine for me, I looking for something simple and quick. Plus the free Internet is great when you have to check work e-mail. When I am traveling I just want a place that is quiet, clean and have the things I need. This hotel has that. They should update the list of restaurant they in the pamphlet since one of the restaurant change their name and add more to it. read more

4.87/5.0 would recommend. Only place better around here is a Mexican brothel but if you choose the latter you gotta deal with Customs and Border Patrol and we all know that's no fun. Staff is cooler than a cucumber and rooms are a clean 2012 style. Only thing that lost them the 0.13 is the tv could be newer! read more

I love this hotel. It is very clean, comfortable, and good price. Their breakfast was the best I have ever had. The breakfast Chef was very nice. She came to us and greated us. Their service was really good. The front desk customer services always greated us when we were passing their desk. I will stay here again next time if I am in town. read more

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This is a very nice hotel. I loved their breakfast buffet. It had one of the biggest choices of food I have ever seen in a breakfast buffet. The staff were nice and friendly. My room was clean and well stacked. The bed was soft. There was a jacuzzi tub in the room. However my shower did not work. They had cookies at checkin. The shower was a problem so they get 4 stars. read more

We were on our way to the island and decided to save a few bucks by staying a hop, skip, and a jump away. We checked in with Robert and the room was ready five hours before our scheduled check in time. To top that off with a Bing cherry he called a few minutes after we had settled in to ensure the room was up to standards. The room was clean and I could sleep in those beds for days...so soft and cushy. Breakfast is complimentary and it was good. I'll go back! read more

Short drive to South Padre Island. Was quiet and clean. I liked how there were no other spring breakers to make noise throughout the hallways. We slept great. The only reason I will not give a higher rating to this property is because the manager (pretty sure she was the manager) was threatening to charge us for another night's stay when we were told by another staff member that we could have a late check out. Therefore, we slept late that afternoon. I would have understood (maybe) if there were a lot of people arriving that day, but THERE WASN'T. Way to piss a customer off. Being a part of the hotel industry myself, in Sales, I would never treat someone like that no matter what kind of day I am having. read more

I loved the Hampton Inn in Harlingen. I would come back and stay here. I will probably be back. I was here for a work assignment so was there for one night. I got there around midnight and the clerk was super friendly and nice. The bed was comfortable and the room was sooo clean. Slept, took a shower, ate free breakfast, took a breakfast for the road. The breakfast was good. It was filling. The checkout lady had trouble checking me out. I thought there was already a credit card on this account but she took mine anyway. That was rather weird. Usually they ask you for one at check in. And I had asked about it at check in but was assured that they didn't need one since this was a 3rd party reservation. Oh well. No harm done. Will be back for more. read more

One of the nicest hotels in the area. Clean rooms with comfortable beds. The staff here is super friendly and helpful. The only downside is that I would have to get a new key for the room everyday. It seemed that there was something wrong with the door and the staff never seemed to fix it properly. read more

Great service upon check in. Safe. Very clean. Fair price. And my favorite about Hampton Inns, always consistent. I will drive out of the way to stay at Hampton because they always make me feel comfortable. read more

The front desk staff and Breakfast staff were extremely helpful and friendly. The bed was very comfortable and the rooms clean. They are remodeling, but our stay was still very pleasant. read more

Great place to stay! Clean rooms, good beds, amazing staff service, easy location to find. Special kudos to Marisol from the front desk who helped us with not only issues with our TV and accessing the internet but also recommended two outstanding local restaurants that offered excellent meals. Would have given a full five-star rating but there are no vents in the bathrooms! Using the facilities and taking a bath means steam and other odors go directly into the room. If the hotel addresses that, it would an ideal hotel! read more

This is a great example of the Hampton Inn suites at their best! Great price, awesome service from the gentleman named BOB at the front desk, and last but certainly not least a clean hotel! Will definitely make it my Harlingen place to stay. read more

Great hotel. We've stayed in Harlingen at all different hotels and this is the best one yet. Staff was nice and breakfast was great. Will stay here again for sure! read more

Definitely a welcoming staff and clean hotel. The gym is serviceable and the breakfast was solid. For the price, this hotel has GREAT value. read more