Wonderful stay here staff was friendly and the room had all the accommodations I needed for my disability, amazing breakfast! Pool was great! Beds were very comfortable all and all enjoyed our time reviewing this place! Would say again read more

Great hotel, excellent staff who were very helpful giving us directions to various shopping & sites nearby. Hotel is clean, rooms are spacious - we got a suite & really enjoyed our stay!! read more

This hotel had a lot of good qualities! It was right off a major highway. Brightly lit so I felt safer arriving after dark. Check in was smooth. The front desk person was friendly. I received a lovely upgrade at no cost. The room was clean, spacious, quiet and the bed was comfortable. The shower had good pressure as well. Check out was done on the app. All employees I observed were wearing masks. The cost was great! Under $100 Stayed March 2020 read more

Hampton Inn & Suites Jamestown - Lots of room - Hotels Near Me - Jamestown, New York

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I had to check in for 5 days because my dad died. The manager on duty (Wed. March 19th in early afternoon) was so very kind as I was sobbing while checking in. Later in my stay, she and another manager brought me flowers and a sympathy card during breakfast, from the staff. I cannot thank them enough for their kindness, as I was so lonely and sad at that time. In addition, the room was extremely clean, quiet, and the bed was very comfortable. The breakfast buffet lady, Katrina, was very nice and did a great job making excellent food. She was always happy to heat up the water for my tea to make it extra hot like I like it. I wish I could remember the kind manager's name when I checked in- I was so upset I forgot it- but that random act of kindness really made a horrible situation a little better. You have a customer for life, and I won't stay anywhere else. ~ Kathleen S. read more

Stayed here over the past weekend while on a visit to the National Comedy Center and Lucy Museum. Easy in and out, and right across from a Bob Evans. Check in clerk was nice, even helped us with our TV which we had no clue how to use, lol. Room was clean, bed was comfy, shower was good & hot. What really made this stand out for me was the complimentary breakfast, so glad it's back after Covid restrictions. Great coffee, eggs, bacon, and bagel with cream cheese, delicious, thanks so much for a great stay. read more

The only positive for us at this place was that they had actual eggs on Sunday morning. Negatives - checked in with diamond status with zero upgrades. Stuck in 2 queen beds and we ALWAYS get king. Unfortunately there are ONLY 2 Hilton properties in Jamestown and only one allows animals. Beds are NOT comfortable at all. The worse most uncomfortable part was this gentlemen working here stopped us while we were walking to our room and literally said "what room number are you?" Not "hello how are you?" Straight to "what room number are you"? So rude and made us super uncomfortable when it was super unnecessary. Definitely NOT staying here again. We will try a non Hilton hotel next time we're here. I'd rather do an Airbnb honestly. read more

Jill P. was a life savor, there was a mix up with our reservations at another hotel last minute and they couldn't accommodate us. Jill saved the day, at the Hampton Inn, and accommodated us with exactly what we needed so smoothly, in a timely manner, with a wonderful smile and attitude. Her kindness meant more to us than we can express. We are so appreciative and will stay here again because of the exceptional customer service Jill provided. The cherry on top of it all, was that the hotel was so clean and relaxing and there was soothing refreshments available to ease our very stressful situation. Five stars all around. Thank you, Jill read more

A friend and I had a great stay here last night. (We came here for the 4 for 44 race.) The pillows were a bit too soft. The room was really nice. I like how the fridge is hidden behind that panel. The paintings in the room are nice and so is the lighting. Checkout was fast and easy. We checked out too early for breakfast but they had a breakfast bag that I asked for. They usually don't have them in the weekends but she was nice enough to give me one. It was a paper bag that had a water (with a little powder packet in it to make it into an iced tea), an apple, and a small Greek yogurt cake. It was sealed with a travel happy sticker. The dark roast coffee I took before I left was pretty good. I would definitely stay here again, if I came down here again. read more

Hampton Inn & Suites Jamestown - Hotels Near Me - Jamestown, New York

A decent Hampton Inn although not exactly the best for several reasons. * Unless they offer them in their one or two suites, the hotel does not offer fridges in the rooms like the overwhelming number of Hamptons do at this point. I suppose it's not a big deal but the no fridge thing is annoying. When I was checking in another guest was mentioning this and the desk staff told her that they've never had them and if you need one you're SOL. * A lot of Hamptons now offer three hot items in their chafing dishes where as this location is still only offering two. The morning we were there it was some sad ass looking "eggs" and some seriously greasy sausage (blech!). * The view from our room of the cemetery across the road was well... * While the hotel has an indoor pool it is microscopic and again, unlike most Hampton locations or even chain locations in general there is no hot tub. Also the hotel has some odd rules about no one being allowed to swim alone or something to that effect. The woman who checked us in tried to explain it to me and my eyes rolled back in my head so I don't remember the end of what she said. * Not exactly a lot of things food wise in the nearby area. McD's is nearly in their parking lot and a Tim Horton's in right behind the building on a hill plus a Bob Evans across the street but after that the options thin out in a hurry. Now to counterbalance all of my moaning and groaning. The location on/off I-86 is great and if you're in town for any of the Lucy related sites the hotel is nicely situated at around five minutes away. Also there is ample parking and multiple entrances which made going out to the car super easy. While the room was clean and the rate was great, there are enough annoying issues that will keep this place's rating in my book very much in the middle. I stayed at three different Hampton locations three straight nights on the trip I was on and this one was easily a very mediocre number three out of three. read more

Hampton Inn & Suites Jamestown - Profile shot of front entrance - Hotels Near Me - Jamestown, New York

There's not a whole lot going for this hotel. I had booked two separate 12 night stays for work and ended up checking out after my second night due to BEDBUGS and cancelling my additional reservation. I'm not really sure how their rating has been so high but I definitely didn't have a 4 or 5* experience. - The rooms are dated abeit clean, there are less available rooms due to renovations so if you were hoping for a room with a fridge and microwave - you're out of luck. I requested a room with them and was told that the rooms that had them were being renovated.... So why not move the fridge and microwaves not being utilized into other rooms? - Inconvenient location. Located next to a huge cemetery so there's a 50/50 chance your room will have perfect views of it (my room 317 did, see pic). Closest supermarket, Walmart, shopping center is a 20 minute drive west. Within walking distance you have your choice of McDonald's or Tim Hortons. If you're coming from Buffalo Airport it's about 1hour 30 minute to 1 hour 45 minute drive. - Breakfast on the Monday I was here: salty scrambled eggs and bad pizza bagels. 3 types cereal, waffle station, oatmeal, yogurt, mixed fruit and some bread/pastries. Overall the hot items were really disappointing, I ended up having a banana, yogurt and two cups of coffee. Props to the staff though, they do keep everything fully stocked. - And finally BEDBUG, my absolute worst fear when traveling and staying at hotels. It was 11:30pm and I was watching TV and noticed it on my bed inches from me. I immediately caught it and crushed it between my thumb and pointer fingers. It oozed (gross I know) and smelled like wax or almond but there was no blood, Fun Fact: I started googling and other people have associated the same smell with bedbugs. I immediately go to the front desk with the bug on a napkin as proof. Long story short, management was willing to refund me one night and I finally settled into a new hotel at 1AM. I will never come back here. read more

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Omg these beds and their bedding are sooo good! Very clean rooms, they have some with small, but decent hot tubs that are very clean. Small pool that isn't very warm. They put on a good breakfast with a lot of options. read more

Looked great from the outside and in the lobby. Our room on the 4th floor was spacious and neat - but the bathtub and toilet area were disgusting. There was brown caulk around the tub (meant to be white) and the toilet had clearly been pulled up and relaid in a different spot, leaving the original spot untiled and visible underneath. These items, in addition to a bed that was so uncomfortable my spouse and I got up early to leave just because we couldn't take laying in it any longer makes me say with certainty that driving just a bit further (on what was already a 14 hour drive) would've been worth it. read more

Hampton Inns continue to to be our go-to hotel on the road! It seems like they have (fairly) recently updated all of their properties, while they continue to build new ones. We actually plan our trips around them, and it's worth it! read more

All in all...this seems like the place to stay when in Jamestown, hands-down. I was reserved elsewhere and opted to switch last minute, as I was uncomfortable with the OTHER hotel's location. I looked around a bit and had trouble finding much that didn't have either some pretty bad reviews or a "meh" appearance. When I read the reviews and saw this hotel, I wasn't surprised that it was completely booked after seeing some of the other options in the area. Overall it's a business trip style hotel. It's not particularly near anything, and has the exact look/appearance you'd expect. The room I stayed in was unfortunately a higher priced "Jacuzzi Suite," which was one of only 2 available rooms left for that night. The word "Suite" was a bit misused, as I've stayed in larger non-suites, but it was well cared for and clean. It could have used a decorator and some more furniture, perhaps a bigger desk, however. It just felt incomplete.. Food - This is probably the place's biggest drawback. There's not much in the immediate area (besides an adjacent McD's), and there's no hotel restaurant or bar. read more

This hotel was awesome! My friends and I spent two nights here and couldn't believe how nice and clean the hotel was. The beds were extra comfortable and we slept like babies. The staff can't do enough for you. Amanda especially was very wonderful to us. We came during the Lucy festival and wanted a ride into town and she kindly gave us one. The area is just gorgeous and peaceful. Lots of fun things to do downtown and if you are an I love Lucy fan, you will love it here. read more

This is the ONLY hotel we will ever stay at in Jamestown. We have stayed at all of them on various trips to visit family, and this one outshines the rest. The staff is friendly and quite helpful (even when you are travelling with 2 small children who can be loud), perhaps because they are glad to be working at the best hotel in the area. Our room was a king suite-the kitchenette had a bar sink, refrigerator, microwave-perfect for a family on an extended trip. The bathroom had good water pressure, plenty of thick towels. Bedding was clean and very comfortable. The blackout curtains worked as well. Breakfast was a good variety of fresh fruit, waffles, cereal, bagels, etc-something for everyone and not overcrowded. Again, pleasant staff kept everything stocked. We also used the pool-which was small and didn't really have a shallow place for little kids but who cares? It was clean and did the job. Highly recommend. Don't waste your money elsewhere in this town. read more

I stayed here for 20 days in June, 2017. I travel around the country quite a bit staying at many mid-priced hotels. My stay at the Jamestown Hampton Inn & Suites was one of the most pleasant stays I ever had in such a hotel. I had a suite with a small refrigerator. The room was immaculate with plenty of space. The housekeeping staff did a great job with the room each cleaning, and the front desk staff was super accommodating, professional, and pleasant. Sami, Gabri, and Amanda were terrific. There's not much to do in Jamestown, but the Hampton Inn & Suites made my stay comfortable and enjoyable. read more

This is the only hotel I will stay at when I am in Jamestown. The staff is very friendly, breakfast is not bad, but the rooms are much nicer than the Comfort Inn's across the street. I get a room facing the highway because there are cemetery's nearby, and the back of the hotel does face a cemetery. I don't even think about it when I'm there because I never see it. read more

If you cant stay on the Lake, then this is probably your best option. I was travelling on business, so I was able to get the govt/corporate rate of $80 bucks. Caveat Emptor. The posted rack rate was $200! For a Hampton Inn! In rural BFE upstate NY! Who are they kidding? That is ridiculous. I can book a Hampton Inn in midtown Manhattan for a rack rate of $219 on a bad day and $199 in slow season. Price is way out of whack. And, I think their vacancy showed it. The hallways were deathly still and parking lot was half empty. My room, fittingly enough, looked out over a cemetary. I watched for zombie movements through most of the evening. All that being said - room was clean, front desk was welcoming, there were cookies available until almost 9 pm at check in ( go to a busier location and those cookies are gone by 545 pm) and things were very quiet. Room water pressure was very weak ...both shower and toliet. read more

Very nice, very clean and convenient. I've always had a good stay at Hampton Inns, much more than at other chains in this tier. Updated, well-appointed rooms without the faux Grande Hotel look, and no surprises. Breakfast was decent, too. read more

I was here in town for a wedding. Rooms are spacious and clean. The front desk though!!!!! Awful!! I never met a more miserable, rude, unwelcoming reception in my life. If you hate dealing with people you should probably not work in hospitality. Checkin was unpleasant, I was greeted with an eye roll, huff and puff when asking for some towels the next morning.. So unprofessional! I'm sure there are slim pickings in this town but who is doing the hiring here?!? This woman needs to be in a room alone with a desk, not dealing with patrons paying for accommodations. read more

Best Hampton Inn we've stayed in. Very clean. Feels like new hotel. Excellent and large fitness room with first class equipment. Great service. read more

Love this hotel. Would have given 5 stars but check in process was not good at all. Why put a diamond member next to an elevator when clearly my profile says otherwise? Oh well. Housekeeping was great and Angel was kind enough to bring me a refrigerator for my room without any question. She deserves the 5 stars for truly being outstanding customer service. Love the popcorn in the evenings. read more

Hands down one of the BEST hotel experiences I've ever had. The staff was very friendly, especially the lady working the breakfast buffet each morning. She went out of her way to find something my picky 2-year-old would eat, even getting things that were not out for service that day. The hotel itself is beautiful and very clean. Our room was perfect the day of arrival, and when we left our "do not disturb" sign up the second day, clean towels and extra toiletries were left by our door. I really appreciated that we could turn down the daily cleaning and still receive fresh towels. Our son loved the indoor pool. It was clean and well maintained. The hotel is also very close to most of the local attractions. We never had to drive far to see anything we wanted to see. Lastly, and most importantly for me, they had the absolute BEST coffee I've ever had at a hotel. Their coffee bar in the lobby is open 24 hours a day and offers tea, decaf, robust, and regular coffee with several creamer and sweetener options. Free coffee that tastes like you paid for it. I'll take it!!!! read more

Most hotels in Jamestown or Fredonia are out dated and run down. This hotel is the exception. Super clean, modern up dates, free hot breakfast and a truly nice staff. If you need a room in Chautauqua County this is the only place to consider. read more

I have stayed at Hampton Inn's before and this one was just ok. I mean it is probably the best hotel in Jamestown, but I had a few issues while there. I'm guessing it was isolated. The shower head in the shower wasn't attached correctly, causing a pressure issue. The pool was shut down, even though the hotel was full of kids, for a local gymnastics meet and hockey tournament. On a positive note, the staff members were nice. read more

This is not only the best hotel in Jamestown, but one of the best Hampton Inn's I've ever stayed in -- and I stay in them often. This time, we were stuck a couple of extra days due to the mammoth snowstorm that hit Buffalo and blocked us from being able to get to the Buffalo Airport. The Hampton Inn staff were terrific to us. The rooms have nifty electrical sockets on top of the nightstands and desks -- never have seen them before and loved them. Terrific fitness center. WiFi could have been stronger and chairs in lobby and rooms could have been more comfortable. Thank heavens we were not stuck in the shabby Best Western downtown for this unexpectedly long stay! read more

Just about every time I travel, I stay at a Hampton Inn or other Hilton property because I have yet to have a bad experience. This property was conveniently located just off I-86 in Jamestown and is just a short drive to the downtown area. The property from inside and out, top to bottom was clean, including my room. The staff friendly and professional. Free HBO and a very good channel selection on the television but this room did not have a mini-fridge and microwave as I usually see when I book a room, however that may be because I was in a room with 2 Queens instead my usual room with 1 King bed. The bathroom was well equipped with the usual toiletries (shampoo, conditioner, lotion, soaps), 4 sets of towels and a hair dryer. The closet spacious with an iron and ironing board. The fitness room has 2 treadmills, and eliptical, a bike machine and dumb-bell weights to 50 lbs. The pool area looked clean, but I didn't use it. They provide free breakfast which includes a hot and cold food buffet and the usual breakfast drinks. I used the phone app to check-in which made it a breeze, but I'm normally greeted as a Gold member but the woman must have missed it. ENTRANCE NOTES... *** When you come off the exit, onto Main St., you may miss the entrance to the hotel. It looks like it's the entrance to the Holiday Inn next door, but you can use that entrance. If you go past the gas station/McDonald's, you can also access the hotel off of Oak Hill Rd, just up Main St., turning right at the Tim Horton's. This will bring you into the back of the hotel. I recommend using this entrance/exit when you need to get back onto I-86. Traffic is sometimes busy to cross over. http://www.tripadvisor.com/ShowUserReviews-g47964-d606457-r327855347-Hampton_Inn_Suites_Jamestown-Jamestown_Chautauqua_County_New_York.html# read more

I'm a Marriott loyal customer and had to try this Hampton Inn after so many recommendations from peers at work. Well, I will stay with my Marriott standards. Just didn't meet my expectations. read more

Very pleased. I came in wintertime, and the driveway wasn't plowed very well. I got stuck. They called a tow truck, which they paid for. They comped my room. The place is immaculate. The beds are nice, and they provided clean bedding. Beds are roomy, and the room a spacious for the price. If you need a hotel in Jamestown, this is the place. read more

Room was ok....mattress kinda too worn. Not comfortable, we could not sleep due to the mattress and a pump nearby running intermittently. Breakfast was good and staff was pleasant. read more