This is my fifth time staying here at this establishment. It's one of my favorites. I do keep…read moreforgetting to book through the hotel and not thru a 3rd party like Booking.com because when I do that I always get the wrong room. But thankfully the front desk were super helpful and got me a room on the ground floor with a view of the golf course. The beds are comfortable. The cleaning staff does a wonderful job cleaning the room. The gym is ok, the elliptical needs to be fixed it sticks and hard to use. The free breakfast is adequate and the coffee and cookies are delicious. I stay here once a year when I visit my sisters and I highly recommend staying here. The people who work here are always nice and accommodating.

Nestled in corner of other businesses with easy in/out access. Close to major freeways to/from…read moreSeattle, Tacoma and SEA Airport. Ample parking for guests. Inside is clean and well maintained. Front desk associates are helpful, friendly and amazing. Shootout to Courtney! She helped alot and remembered me from previous visit. Stayed here multiple times and each visit was treated exceptionally. Love this Best Western location.

Pros: -Breakfast has…read morea lot of choices (even chicken noodle soup one morning!) -Breakfast area is kept clean and well-stocked -Room was clean enough... nothing outstanding but no complaints -Staff is pleasant without being annoying -Located right next to a Starbucks and 7-Eleven Cons: -The frickin-frackin fire alarm went off EVERY SINGLE NIGHT. The first night, it happened around 9 PM and they got most of the people outside before they announced it was a false alarm. The rest of the time, it happened super late but only went off two or three times before someone shut it down. Still, it's pretty irritating to be jolted out of your REMs by a screaming noise. Also, if a real fire was taking place, there would probably be a lot of casualties because we'd all been ignoring it for the better part of a week. Other than the false alarms, it's been a good experience.

I don't usually do this, but this experience needs to be shared…read more I booked and paid for my stay through Priceline, expecting a smooth check-in. Instead, when I arrived at Comfort Inn & Suites in Kent, I was hit with a surprise $250 "hold" that was never clearly disclosed during booking. When I questioned it, the front desk associate MAYRA looked at me and said, "maybe you don't read." Let that sink in. I wasn't loud. I wasn't disrespectful. I was tired. I was grieving. I even shared that I had recently lost my child and just needed rest--not conflict. Her tone changed, and she told me she would waive the fee "this time." But after I left and came back, I later found out she left a note for the next shift to collect the deposit anyway. That's not just unprofessional--that's deceptive. This wasn't about the money. It was about how I was treated as a human being in a vulnerable moment. No compassion. No accountability. Just attitude and backtracking. If you're booking here, be aware: - There may be hidden fees not clearly explained - You may not be treated with respect if you question it I will not be returning. Do better.

The Cedarbrook Lodge is a hidden escape in the SeaTac area. It felt like a high end lodge with…read morecomplimentary coffee, snacks, and ice cream in each building. The staff were kind and attentive. They seem to authentically enjoy working there. There was a jacuzzi available for use even in the winter months. When we visited it in the summer evening, there were no pool towels. Bring them from your room. The Spa and Restaurant are highly recommended! My husband and I will definitely be returning to this place when visiting the Seattle area.

"We Are Family" - Nile Rodgers and CHIC…read more I've been wanting to stay at Cedarbrook Lodge for many years but the opportunity never came up until our we had our recent cruise out of Seattle. This lodge was used for our return flight from SEATAC to HNL due to the convenience factor close to the airport. One thing I've learned over many years of travel - stay closer to the hotel if you have an early morning flight out. Don't risk staying miles away driving in traffic, because anything can happen. STELLAR: - Shout out to TJ and Minerva!!! - We were treated with the utmost care and almost like family the minute we checked in to drop off our luggage. We were very early but didn't want to explore Seattle with luggage in our rental car, so they stored it for us. They texted us several hours later to tell us our room was early. We ended up checking in at 10:30 PM because we had other plans and forgot to tell the hotel. They were very worried about us as they saw our luggage still sitting on the floor. They feared we got into a bad accident, or got kidnapped, and all other manner of bad things. Next time I will make sure to call ahead. GREAT: - Rooms are clean and comfortable, nice and spacious! - Quiet and restful. - Very attractive grounds. My plan was to explore but we got back late into the night, so perhaps next time. - Self parking, lot of room! Open-air. - Super close to the airport, less than 15 minutes away. - Complimentary mini Haagen Daas Ice Creams in the common lounge in the freezer (see picture) - Complimentary purified water stations, coffee in the AM and cookies. - Affordable, especially if you book out a year in advance like I did. We paid $274.36 for a Double Queen. - Self park daily $33.00. Other: - We grabbed take out breakfast from Taco Bell down the street for the airport wait. - If you want to have some wine, cocktails or beer, save your money, don't buy any from the gas station down the street, the cost was prohibitive. Buy before you get to Cedarbrook. The Lodge has a cocktail lounge but didn't try it. Amazing lodge with the best service, clean, spacious and quiet rooms on a gorgeous property near SEATAC airport. Return Factor: - Yes, next time will try to enjoy the grounds and the amenities instead of using it as a crash pad.

Roughly 2 weeks ago, I sent an email to Ramada by Wyndam's corporate office informing them of my…read moreexperience. Not to my surprise, I received multiple very generic response via email as if they don't have an organized customer service department. All of these emails essentially apologize for my experience and said that the franchise owner would reach out. One email in particular said I would hear from the hotel's management team within a week which didn't happen. I replied back exactly a week later letting them know I haven't heard from the management team. It took a few days (I'll even give the benefit of a doubt since it was a holiday week) for corporate to apologize again with another generic response. This time they told me to reach out to the management team which is completely unacceptable. As a frustrated customer, shouldn't your main priority be to rightfully attempt to correct the customer's experience with them doing the least amount of work? I understand that there are some unreasonable customers but this was truly a generic response and if I recall correctly very similar to the original email I received. The failure of a franchises to not follow the instructions of the corporate office shows their care for the brand and customer service. And if the corporate office didn't send the request over, then this shows the corporate office's lack of care for you, the hotel guest. Therefore, I highly urge you to ask yourself, is this an establishment I want to stay at? Update -- 7/11/2019 After several weeks, the general manager reached out to apologize for my experience and offered to compensate me for my lost. While the initial response was delayed, his willingness to better the situation and faster response is appreciated.

Roaches!! Do not…read morestay here!! Very dirty and run down!! They are not concerned when you complain to the fromt desk. They just want to switch you rooms which doesn't make sense. The whole motel has roaches.

The positives: it was cheap compared to surrounding hotels…read more The negatives: I pull in and lots of sketchy people hanging out in the parking lot. Entry way smelled like weed and cigarettes (in fairness so does half of Seattle). Get to my room and the sink was clogged and the refrigerator every 20-30 minutes would make a helluva racket when the compressor would turn on, wound up unplugging it.

At about the cost of a Motel 6 but much more pleasant and comfortable. This particular location has…read morea 7/11 and Starbucks so close they basically share the same parking lot. Was in the city for a friends wedding over the weekend and searched the nearest location to that for the best price. I didn't like how there wasn't a pool but I did like how there was a 7/11 there for coffee or whatever else I might have forgotten to pack. As the top value in what was apparently a busy weekend for Seattle I pulled the trigger without too much planning or thought. Upon arrival at around midnight I was greeted by a very hard working guy - juggling a steady stream of people arriving and phone calls. He managed and prioritized everything very well. There was some construction going on and he checked the room to make sure it was ready and left the light on for me. Before leaving for my room and I turn around and see a friend I hadn't seen in a couple months. Two like minded individuals I suppose who appreciated a good value. It instantly felt like home. The room was so quiet. One of the main reasons I don't like staying at hotels is because of thin walls and questionable cleanliness. In the room I never heard one person walk past my room or the neighbors beside or on top of me. No noise from the parking lot either. I got a perfect nights rest. How clean was it? Good enough is the answer. This isn't a $400 a night room where everything looks like new with perfectly polished fixtures in the bathroom. Its also a place that is dog friendly - so you might find a piece of fur here or there - I've got that in my own house too, so... Other criticism for the place was a slow drain in the bathroom and a/c filters that were past due for cleaning. I had a small HEPA air purifier in my car from the CA fires that I brought into the room and the drain? Well, my drains are slow too. Feels like home seems to be the promise they deliver on. Other amenities included microwave, stove top, kitchen sink, huge full size fridge and two windows that opened 6" each. If you really want to nest you can apparently do laundry (saw my friend in the hall with that) and cook up a storm. I generally didn't spend much time in the room beside sleeping though. Come with realistic expectations and enjoy the quiet, value and convenient location here.

Pros -Clean -Amazing…read moreFacilities (when they are available) -Great Breakfast selection -Quiet & Professional environment Cons -Customer Service -Seasonal Facilities -Door and Door locks My significant other and I have stayed here twice now. The customer service was okay. The staff portrayed a more polite/quiet and professional vibe. So not like overly friendly or super amazing. But they are still nice. We were greeted and checked in by a younger looking lady and she also voluntarily let me know about the pending charges so I would not need to worry about any double charges. I have stayed here before on June 11th and so I wasn't concerned about any fraudulent charges as we were only charged once so I don't know why people are saying there are fraudulent charges. (I work in HR customer service so I am VERY aware of pending charges and they always usually disappear once the pending charges post) Room is clean. Beds are comfy for me and my bf (but we r not too picky). Pillows are decent and comfy. Things in the room seem slightly outdated like the lights flicker a bit when they turn on but honestly it's not a big deal for us at all. The water pressure in the shower is not the best but I personally don't mind as it still does what it should as a shower. I don't really have any complaints as everything seems to work as it should. And for the price? This place is very hard to beat. (pictures of the room are after we placed our stuff everywhere and paid in the bed a bit. The bed was actually perfectly made and surfaces were spotless when we originally got in the room) The door sometimes doesn't shut all the way so we would need to push on it a bit to completely shut it and the room keys can be finicky when trying to open the door. So it's only a mild inconvenience but considering everything u get for the price, this inconvenience is not a big deal at all. Internet is slow. But it is consistent and functional. Customer service overall was good. Wouldn't say it was amazing, but nice and professional. Location is pretty nice and quiet. However walls are thin so I wouldn't recommend doing anything too loud unless u want others to hear. Facilities are nice and functional as last time we were here I believe most the facilities were closed including the breakfast. So it's nice to see that it's open again. Complimentary breakfast is from 5am - 9am and they provide a nice variety. (Provided a video of the breakfast provided) Location is a nice quiet remote area. If u walk further down the street there are some sketchy people but I haven't seen any of them come onto the hotel property so the property feels safe for the most part. My significant other asked about an extended stay here but a lady who looked more like in a management position, advised him that unfortunately they only do 3 nights at a time. But when I went to ask, they treated me with way more respect than my significant other. She told me that we can continue to stay as long as we get housekeeping every second/third day. (I understand my bf is rough around the edges but he doesn't mean to come off rude. He just is constantly stressed and sometimes the stress leaks into his actions). Part of me is a little concerned that maybe they are slightly racist or judge on appearances. However, I know my significant other came from a not very wealthy upbringing and he can come off as rude but I genuinely feel like customer service should always be giving the customer the benefit of the doubt with the utmost respect regardless of how rude someone is. (As due to my work, I feel I have a good understanding of excellent customer service) Overall I would highly recommend this place as long as the facilities are open and u don't mind feeling slightly judged . As for the facilities they are very nice and I feel like this hotel is 3-star quality but remains a 2-star due to small things like being out-dated, not having their facilities open during the slow times, and poor customer service. This place would have gotten 5 stars however they lose a star for their poor customer service to my significant other and for not having their facilities open during the slow season. I mean it's understandable as to why they don't have the facilities open during the slow season because they are trying to save money and I completely understand that. But I would have not taken a star off if they were more understanding and weren't rude to my significant other. If things improve, I definitely can see myself staying here in the future and giving them my money.

So I don't have any pictures, but I've been coming here regularly about once a month for maybe 2 or…read more3 years.. I give it three stars because it isn't the best looking on the outside but the staff are nice for the most part, and I have gotten replies when I sent emails requesting help. You're not paying 4 star prices, but I think this is a pretty good value, given "all the things"..

Dirty, gross, only the hot water worked and it was scalding! The bath tub didn't drain well. Condom…read morepackages found behind headboard. Do not recommend at all, especially if you have a family staying.

I should have read the reviews of this dump before booking it on booking.com. The pics it showed…read morewere not of this motel. This place is disgusting, a total lack of basic up keep. Wyndham should do some rounds on their affiliates once in awhile. This place makes Motel 6 seem like a 5 star hotel. What a disappointment!!! Spend a little extra for a decent place, trust me!!

I stayed at the Home2 Suites by Hilton recently. I was on the bottom floor, and unfortunately,…read moresomeone nearby was smoking (either in the hall or another room), which made my room smell strongly of weed. There was also some early-morning noise outside my window around 5 a.m., which was unsettling. The room had a kitchenette with a fridge, drawers with utensils, and a sink for washing dishes, and a microwave.. The space felt updated but didn't seem very clean. The couch could fold out, but it looked worn and dirty. The decor was a bit off as well. There were funky green and yellow colors that didn't feel very inviting. The hotel offers a pool and breakfast, which included waffles, cereal, yogurt, and muffins. The rooms are spacious. The front desk staff were kind and accommodating, including granting a late checkout. They also offered to reimburse my Uber to the hotel and back to the airport when the lobby shuttle was unavailable. The area around the hotel felt a little sketchy. I was glad I took an Uber instead of walking to the nearby shopping center. The hotel is relatively close to the airport, and the shuttle service is available, though I didn't use it personally. Overall, the room and atmosphere didn't feel clean or comfortable to me, and I would not stay here again.

A decent place to stay by the SEA airport. They have a decent amount of parking, the staff are…read morefriendly, and breakfast is included. The rooms are clean and have plenty of space. Housekeeping comes every other day during your stay. The couch also has a pull out bed, allowing the room accommodate up to four people. The kitchen area has dishes, utensils, cookware, etc. and the refrigerator has a decent amount of space. Breakfast is included with your stay. They provide hot food as well as other continental breakfast items. The food isn't the best, but there are still some decent options. The seating area downstairs is not the most clean, but you can always take the food up to the room.

Very warm and welcoming attitude. Spotless in the, cleaning area. Dog friendly. That was a bonus…read morefor me.

Cleanliness: Sheets had stains. Upkeep: worn out carpeting in main hallway, Wooden furniture in…read moreroom had missing drawers or needed restaining. Shower was not warm, even after 10 minutes. Alarm clock face missing and lost power, so had to reset it in the middle of the night. Bed pillows were too small and formed to fit in the pillowcases in a weird way. No coffeemaker in room at all. Wall paint looked fairly new. Breakfast free but offerings were few. The rooms could use soundproofing , as the property is next to railroad tracks! All in all, the property seemed to be in a state of neglect.