Roughly 2 weeks ago, I sent an email to Ramada by Wyndam's corporate office informing them of my experience. Not to my surprise, I received multiple very generic response via email as if they don't have an organized customer service department. All of these emails essentially apologize for my experience and said that the franchise owner would reach out. One email in particular said I would hear from the hotel's management team within a week which didn't happen. I replied back exactly a week later letting them know I haven't heard from the management team. It took a few days (I'll even give the benefit of a doubt since it was a holiday week) for corporate to apologize again with another generic response. This time they told me to reach out to the management team which is completely unacceptable. As a frustrated customer, shouldn't your main priority be to rightfully attempt to correct the customer's experience with them doing the least amount of work? I understand that there are some unreasonable customers but this was truly a generic response and if I recall correctly very similar to the original email I received. The failure of a franchises to not follow the instructions of the corporate office shows their care for the brand and customer service. And if the corporate office didn't send the request over, then this shows the corporate office's lack of care for you, the hotel guest. Therefore, I highly urge you to ask yourself, is this an establishment I want to stay at? Update -- 7/11/2019 After several weeks, the general manager reached out to apologize for my experience and offered to compensate me for my lost. While the initial response was delayed, his willingness to better the situation and faster response is appreciated. read more

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Roaches!! Do not stay here!! Very dirty and run down!! They are not concerned when you complain to the fromt desk. They just want to switch you rooms which doesn't make sense. The whole motel has roaches. read more

Do not stay here. This place is a dump. We tried calling for a late check in but never answered the phone. Just kept ringing. It was very frustrating. We checked in around 2 a.m. in the morning because of a problem with our rental car. When we got there nobody was in the front desk. There was a police activity inside the building. When he tried checking us in. He didn't know what he was doing. We prepaid for the room but for some reason he couldn't find that we paid already. 30 minutes before he figured out something. By that time it was 3 a.m. we were very tired and frustrated. He just asked for a deposit because he can tell I was getting mad already. Never experienced anything like this before. He was telling us the rate changed. When we got to the room we just crashed and went to sleep. Some moaning next door woke us up. It was loud and sexual. Kept hearing sexual moaning next door our entire stay here. Blanket was full of cigarette burn. Carpet was filthy. Bathroom was clean with clean towels. Hot breakfast doesn't exist anymore. It's a brown bag snack now. When we booked it says hot breakfast. Swimming pool is full of algae. Parking was a mess. During the restaurant next door business hours hotel parking lot gets full. The lobby looks presentable but that's it. Elevator is broken. Good luck hauling your big luggages upstairs. The afternoon front desk lady was helpful. She resolved our booking problem. I think Ramada or Wyndham needs to check this place out and put it to code. I would stay away from this place. read more

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Upon arrival, yes, we were early at 9:45 in the morning for our check-in at 3:00 p.m.. but the gentleman behind the desk lacked enthusiasm and lacked cleanliness with scraggy beard hair all over the place and not speaking up and loud and clear enough mumbling. We were allowed to check in for the $45 fee. We checked in early and my son had been looking forward to going swimming in a swimming pool all week long. We decided to go outside and venture to the swimming pool area and found out there's no water. This is also the week of the week after 4th of July. The pool had been drained it. Plus there's a picture attached that in our bathroom there is not a dangerous amount, but there is black mold on the bottom border of the tiles and the wall behind the door in the bathroom. Which tells me that housekeeping is not using the appropriate chemicals to clean the room and sterilize the room. read more

Ramada by Wyndham Kent Seattle Area - Hotels Near Me - Kent, Washington

Only hotel in the area with a room and it was the worst experience it could have been. Not particularly safe-feeling for solo female travelers, especially if you're coming in late. Better off sleeping at the airport overnight if you have the option. Save the money. read more

What a disaster. After checking in, I realized that my room was permanented with Smoke... In the carpet and whole room. I tried to change. No one was at the front desk answer the phone, and my phone in my room didn't work. In the morning, I asked to change rooms and, the manager who explained that they had just purchased this hotel two weeks ago asked why I hadn't asked about this last night... I explained there was no one to ask, my phone didn't work. I was greeted at the breakfast with a very depressing room, almost no food... toast, but no butter. The coffee was acceptable. The manager explained that this was a no smoking hotel and a guest must've smoked the previous day. when I challenged this based on my experience with smoking he called me a racist! So I checked out of the hotel went down the street a block to the days in and had an acceptable room and stay. Nasty place and owners. read more

Green pool and amateur electrical wiring, two thumbs down. Avoid!!! They also charges us twice. read more

Ramada by Wyndham Kent Seattle Area - Current pool view #green - Hotels Near Me - Kent, Washington

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Avoid this place. It's a filthy scum pit. This business has 2 listings on Yelp. From the graffiti at the check-in desk to the gum/gunk/trash buried in the carpet to the milky white swimming pool this is not the hotel to stay at. While the staff was ok everything else was horrible and not what you would expect at Ramada. This location is privately owned and really should lose the Ramada brand. The pictures posted on most ratings sites by the hotel are of what it looked like years ago. It doesn't look like that now. Some issues: Burt out rubbish next to main entrance (see pictures) Loud noisy party going until almost 1:00 a.m. Dirty, smelly hallways and elevator. Swimming pool a color I have never seen water before. Prostitution in front of hotel (they city has posted a warning sign) Lights/Plumbing/AC doesn't work right. Pillowcases were dirty. Bathroom had mold and spiders growing around the edges. No breakfast - building boarded up with graffiti. Fire inspection tags on equipment from over 2 years ago. They randomly charged my credit card an additional amount 2 days after I left with no explanation. The list goes on. In summary: DON'T dare ask for a refund. DO take a decontamination shower after being in the building. read more

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GET IT TO GE THER This place was a nightmare. I booked this room LIKE AN IDIOT because it was reasonably priced and had a pool, complimentary breakfast and was close enough to Seattle. When we arrived I was informed that the pool was "under maintenance" and... you know what... I wouldn't have swam in that cesspool, anyway. There was no mention of this on the website and they offered no refund or compensation. It was late and I was with two kids, so we checked in, begrudgingly. As we walked down the halls I was reminded of the hospital scene in 1990's Jacob's Ladder. If you know... you know. There was garbage and debris everywhere, bags of trash in the hallway, food crushed into the floor, a dorrito and chip bag in the ceiling of the hot and ever reeking elevator who's doors crept open and shut like it was on its deathbed. We walked by the laundry room that looked like the Candyman bathroom with its graffiti and filth. We were a bit relieved when we got to our room and it didn't smell like the rest of the joint. The AC was on (I'm sure to fumigate). The sheets on the bed were white. Floor was vacuumed and we appreciated the turd polishing attempt. The bathroom had black mold on the walls and ceiling. There was... maybe blood... I'm pretty sure it was blood... we found alleged blood on the wall next to the sink. The beds were terrible. The one I slept on had a big lump in the middle and after a night of tossing and turning I finally woke to what felt like three broken ribs and a collapsed lung. I suppose you could guess that when it came to "complimentary breakfast time" we weren't hungry. The highlight of our stay and I actually mean this, was the centipede living in the bathtub. My littlest named him Wilford (as if he didn't have enough issues having to live at the Ramada in Kent). As we showered with our shoes on to avoid an inevitable foot fungus we couldn't help bit feel guilty as Wilford was washed down the drain. "No... NO! This is a mercy killing. Wilford is in a better place!" but alas... Wilford always managed to quest back up the drain and into the tub, proving to be a loyal and committed friend and hotel companion! As I write my weekend memoirs I take a knee and salute my friend to the slight North East. Hear You, Me... PETA will hear of this! $100 deposit? For what? Please... I want to know. In the case that I literally burn the entire hotel to the ground? I'd think it a "you're welcome". I don't understa... That's neither here nor there... I am 87% sure I shan't be returning... ever... read more

If I can give this place zero stars I will this place is nasty. The rooms smells weird, walls dirty is a tv in the room but no signal.. honestly what we pay for this place over 200 dollars for 2 nights not worth it.. avoid this hotel if you can... read more

Although I never stayed here because of the horrible reviews, I will say out of allll the associates I dealt with for 4 days with getting my money back, front desk man Matthew was the most compassionate helpful and understanding. The owner of this place has a lot of work to do, apparently bought it a month ago...good luck. If you book through a third party, and have an issues that need to be resolved good luck cause they do not answer the phone. Like AT ALL... I'm not even exaggerating. I sat in the lobby waiting for the owner to show up to his shift 3 hours later, and i called the hotel inside the lobby and was met with a dial tone after 2 rings. lol. Can't make this up. They did the ol pick up hang up. I was forced to cancel my booking an hour before check in cause of the many horrible reviews I read. Management needs to get some good reviews in, just take care of a few customers and in time things should change. Fix the pool too. Another reason we didn't stay. Ohhhh. I wish I got a picture, they charge for towels, covers shit like that that's you take with you or have "stains they can't get out". I thought that was funny. I never seen a fee sheet posted on a front desk counter. But anyway, spend the extra and go across the street to Comfort Inn. My stay was 10/10 there. With free breakfast included. lol. Well nothings free but the fee is included I'm sure read more

This place (the rooms) is clean yea, but very ghetto. Our neighboring room (joined by a locked door to our room) had people trying to break into it this morning with a crow bar There's meth heads everywhere, people smoking weed and cigarettes everywhere, and the hallways smell horrible. Front desk people seem to not know what tf they're doing and the pool is absolutely disgusting. The vending machines barely work, and the rooms are outdated. Won't stay again. Won't recommend. 2 stars cause it's close to food and stufff. Plus side; no bed bugs. read more

1 star is very generous. This place is very neglected and it's apparent the company does not care about this location. I booked a room for three days recently. Their website lists amenities they do not offer, such as housekeeping and continental breakfast. Two exit points as well as the main hallway reek of urine. The carpet is spotted in gum. Their dumpster, according to other customers, has been overflowing for weeks. I spent 2/3 days of my stay with half of the lights disabled. I do not recommend booking here. read more

Great service! Front desk guy Singh Saab was great. Very nice to me helped me with everything. Stayed here several times everything he was a great help. Room was very clean, great price awesome hotel! read more

We had a reservation until we drove into and around the parking lot. Abandoned cars and trash all over the parking lot plus up against the building. Little to no signage that it was a hotel; we thought it was a low-rent apartment building. Skeezy people hanging out in the parking lot gave us both the creeps. We quickly drove across the street to the Comfort Inn, which had a well-lighted parking lot and is very clean. Ramada and Wyndham usually mean good quality and a safe, comfortable stay. In this case, we couldn't drive away fast enough. Stay away from this rundown dump until corporate makes massive and drastic changes. I wish I could give this craptastic, ugly shithole zero stars. read more

The yellow caution tape around the portico should have tipped me off to my experience. Handicapped room, I use canes. Very basic room for one person. Hard to get in, very hard to get out as doorway jags left and right. It would be impossible for a wheelchair to use this room. TV was too high. One rickety chair at a small wobbly desk. Light switches on the bed lights needed repeated pushing and wiggling to work. Outlets were loose and had to pinch prongs to get my CPAP to stay plugged in. Very noisy with upstairs occupants clog dancing. Main floor room maybe 40 feet from a bar that played loud thumping music into the wee hours. Early morning vacuuming, banging into doors. No hang tags for doors to say Do Not Disturb. No instructions for fire, exits, etc. Breakfast was closed before 9am and they grudgingly allowed me a half cup of coffee but walked me in and out of the breakfast room, I suppose so I wouldn't steal a 2oz yogurt cup. Grab bar for the toilet was BEHIND and above the toilet. Was not willing to straddle the bowl. Other grab bar was along the wall from door to sink, useless. Roll in shower but no grab bars from shower to sink or door and floor was slippery when wet. Staff has limited English and smile but have no help for you. On the plus side, sheets were clean, bed was comfortable, bathroom was clean. I think they are trying to make this a nicer place but they have a way to go. I chose this hotel last minute based on location and the Ramada name. Should have read the reviews first... read more

We checked in and lobby looked fairly nice. However, once we drove around back it was evident that many people live full-time in this hotel. It was FILTHY. Trash and probable drug activity, people working on cars in lot, pool was green and black with mold like a swamp. Then we open the door to our assigned room, and there are people living there!!! And the SMELL!!!! They assigned an occupied room. Walking in on people like that could have gotten a gun pulled on me. I turned and left. So this is not a hotel, more like slum apartments. Please look at pics and they aren't even of the room bc I had to shut door when I realized there were people in it. read more

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If I could give 0 stars, I would. The clerk, Frankie, was rude, argumentative, and yelled at several customers. There was drug paraphernalia in the parking lot waiting to be stepped on. The hotel was so nasty we left and went to another hotel. Of course, we were denied a refund even though the hotel was unsuitable for any habitation. Absolutely disgusting. Will never again go to any Ramada. read more

Terrible! Filthy property with green pool, moldy Hot tub and an awful smell. There's trash everywher! This place has not been maintained at all. This is the worst place I have ever stayed and looks nothing like the pictures. No housekeeping, no towels, people hang out in the parking lot late at night, a guy takes apart or works on cars in the parking lot, people live there permanently too. The fire alarm was pulled in the early morning and police was all over. I was worried about our safety the whole time. I would give it a zero if I could. read more

Ramada by Wyndham Kent Seattle Area - Moldy hot tub - Hotels Near Me - Kent, Washington

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The hotel staffs were really helpful and understanding. They were providing best customer service. However, the property was really beat down. Especially, at the second building, most of the rooms facing the freeway had broken doors, windows, etc... not enough lighting. I even saw some homeless persons smoking weeds, cocaine at the back parking lot. This is not a good place for family staying. One of the security guard was telling me to take all my stuffs to the room and don't leave anything in the car. I would not recommend this place for family staying, especially is you have little children. read more

I only have 1 star so I may review this place and warn people to stay away ..... FAR FAR away!! So basically I stayed here since the normal hotel was booked. I figured I give it a try! BIG BIG BIG MISTAKE!! I should have seen all the red flags but hey it was spare if the moment and since I wanted to be safe ... oh so some coworkers were tested positive for Covid, I also wanted to ensure that I don't have it and take it home to my family! BTW ... I am fully vaccinated. It's just that there was a close call with a family member that ended him in the ICU on. Ventilator so we are extra careful when it comes to Covid. Anyways I booked my room online and went in after work no problem ... the girl t the front desk was completely awesome. She was Tongan and we immediately talked story. Anyways she told me the only rooms that she has was in the back building. So I was skeptical but ok ... no worries .... Anyways I went towards the back building and as I am walking there I m thinking OMG this is GHETTO but held my tongue ... maybe cause I was scared and maybe cause I didn't want anyone hear me and be like let's get her! Lmao but in all honesty this place is like a drug/prostitution palace. Literally people were up all night and in the hall ways doing drugs and or banging in the cars right outside my room. Good thing I parked at the front cause I'm pretty sure my Corolla would've been stolen or broken into. Don't stay here .... Pay the couple dollars literally $10 to stay at days inn or comfort inn seriously!! I promise you .... You will thank me!! Anyways I was told that they would move me the next night to stay in the main building were the front desk is and I even turned in my room key when I left at 5am and the guy said ok we will have ur room ready when you return. NOT!! He lied! When I went back after work they wanted to put me in the back again .... I was so mad!! I will be calling the general manager of the hell hole in the morning since the worker this time was a young new employee working less than a week .... What did I do? Check in at days Inn fight across the street and this place is HEAVEN compared to the RAMADA HELL HOLE I was at!! Stay away ... FAR Away from Ramada on 84th Ave in Kent!! read more

I will not be staying here again!! Just bad smell in the room, ants all over the walls and floor. My kids wanted to swim but the pool had no water in it and rats and rabbits everywhere. I see why cops were circling this hotel 3-4 times a day. read more

This hotel is horrible. Do not stay there . The owner/manager is curt, argumentative, defensive when trying to explain a problem.. Initially, I was assigned a room at the back of the building .. Upon entering the room, it smelled of smoke and the television was inoperative.. I walked to the front desk to complaint and the manager Mr. Singh response was that the cable company was supposed to come out for service and that they are scheduled for service the next day.. I then told him, that I needed a discount due to the room .. He then told me that I could not get a discount fue to the fact that I had booked through Priceline ( third party) ... I then requested another room, which he complied. During my 3rd day in the new assigned room , no cleaning service was provided. Bathroom Sink was backed up for the 5 days .. Electrical plugs in the room was inoperative .. Lastly, I had continuous electronic card key problems that will not allow me to enter., I had to have my electronic card replace 5 times .. Seek other hotel options .. I-1 star ..review .. read more

one of the worse experience. booked 3 non smoking rooms, all three first thing notice smoke smell, one bed spread even had a cigarette burn. After returning second day of stay, none of rooms still no maid service. Went to front desk to have towel changed and trash empty, told too late 6 PM. Told because of COVID do not provide unless ask ahead of time. Asked to speak to manager, he said was the manager ( pretty much explained condition and poor service). Walking out of hallway second morning, power washing second floor directly above wetting our party leaving rooms on ground floor beneath. No plans to use pool, good thing cause empty. Poorest excuse for continental breakfast. made me wonder how Ramada by Wyndham allows one of their chains to represent their name. read more

this place is gross. Stained bedsheets stained walls, rest all over the light switch plate, shower curtain rod, falling out of the wall, no ice in the building, the pool is green and not accessible right now ceiling fan falling from the ceiling, the room smells like smoke, incredibly unsafe neighborhood and questionable activities going on at this hotel. I stayed one night and forfeited my money for the second and went to the comfort inn in Auburn instead. I did not realize what a huge crime Kent is and this hotel was right in the type of neighborhood I would expect a high crime area to look like. if you're looking at a hotel in this area you're going to get what you pay for. Something upper of $160-$200 is a better quality family friendly type of hotel. read more

They kept my $100 deposit and I left the room clean. I can't get anyone on the phone for the past day and Wyndham refuses to help. Now I'm arguing with the CC company about this. They are blatantly scamming people with this. I would avoid at all costs unless you don't want your deposit back. And yes, all of the previous folks mentioning homeless and druggies are true. I was too tired to leave that night but got out of there the next morning stat as there was way too much drug use occurring. read more

I don't recommend anyone to stay in this place. I mean the pictures they post up there look so nice and everything but actually it wasn't. It was so bad inside the rooms and also smells so much like cigarettes smoke inside. The bedsheets smelled so bad like if they weren't wash properly. Also the parking lot had a full strange of people doing God knows what. We ended parking next to a group of "car mechanics" working on a few cars under a streetlight. Let's not say at 2 or 3 am we heard screaming outside our room. Just a big no I learn my lesson and next time I rather pay extra more for a better hotel that I know I've stayed than here. read more

Ramada by Wyndham Kent Seattle Area - Cigarettes burns all around around the covers of the bed. - Hotels Near Me - Kent, Washington

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This is by far the worst hotel my husband and I stayed in. We stayed in room 152. Online pictures looked decent and clean. Right when we walked in, the room smelled musty! The fridge we had made noises(very loud). The swimming pool was out of order and so was the laundry mat. The gym they have only had 3 machines and only the treadmill worked. We stayed there for 5 nights and on the 4th night I started noticing bites on my feet. 12 am that night I had a bite on my pinky woke up and there was a bed bug!!!!!!!!! I did not sleep all night after knowing there was bed bugs! I slept in my rental that morning. This was suppose to a be a relaxing week for us but ended up being the worst ! I DO NOT recommend this hotel Next morning went in to talk to hotel manager and he was implying that we brought them in already accusing us of the situation. Brains Powell he was a smart ass who basically gave us attitude Right from the beginning. Basically thought we were stupid. Please everyone who is looking for a hotel please do not stay here!!!! I'm pretty sure this is like a hotel for crack heads as we seen 3 of them !!! read more

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The breakfast and the pool they offer is closed and they don't let you know that before you get the room. It took over an hour to check in cause they only had one guy working the front while the owner/manager just sat there. read more

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I was hoping to give this place a ZERO Stars rating. There is NOTHING good about this hotel and Ramada by Wyndham should be ashamed for having their name attached to this slum pit. First off, I got a reservation from Expedia 6/28/2021 My experience at this Ramada Inn in Kent WA.... The air conditioner did not work. The Inn was a pigsty. Dirty, filthy, and the swimming pool was brown. BROWN! It looked like nobody had cleaned it in over a year. In at least two stair wells there were junkies! Both were couples that were dirty, filthy, had their belongings with them and were obviously living in the stair wells. One of the couples were totally strung out. I know that look and they were smoking something in a pipe from a small aluminum crumpled up wrapper. Ramada needs to shut down that hotel ASAP!! AND RETURN MY MONEY THAT YOU TOOK FOR THIS EXPERIENCE!!! read more

I'm not thrilled with this property at all. Before arriving I called to request accommodations for a room on the 1st floor or near an elevator. The phone rang for about 6 minutes before the attendant answered. Upon arriving I witnessed the attendant letting the phone ring continuously. Instead of requiring a $100 deposit, they wanted $200. The attendant was understanding and reduced it to $100. Having multiple sclerosis gives me great difficulties walking so I requested a luggage cart. After waiting almost 45 minutes I took 2 excruciating trips, without a cart to bring my things to the room. Typically a 'Ramada' is known for their accommodations...not this one. The next morning I called to request a luggage cart for check out. I called once, the phone rang for exactly 7 minutes then someone picked up the receiver and hung up. I called back and waited for another 5 minutes for an answer before being told that no one knew where the luggage cart was and I couldn't be helped. When lodging at the Southcenter Ramada, their service is quite adequate and pleasant. They released my deposit the same day as check out and provide a receipt. Currently my deposit is still tied up and I almost had to escalate to get a receipt and it doesn't have the $100 deposit listed at all. I was going to extend my stay for an additional 4 days before experiencing the difficulties I encountered...I won't be back. read more

One of the nastiest, grossest motels I've been stuck in. Even my nonsmoking room smelled like a wet ashtray. Outside my door lining the walkway were dozens of butts and spit from dip all the way to my door :) No vacuum had met the floor in my room by the obvious rice strewn about and crumbs from the previous renter. The walls literally looked like Pig-pen had a wrestling match and touch every square foot. Cobwebs in the corners and a nice spider web under the air conditioner! They also forgot to refund the $100 deposit until I called them a couple days later! I left to another hotel about an hour in, unable to ease my mind from the smells and overall nastiness. NEVER, just sleep in your car and wash in the creek for a better experience! read more

We arrived on a late flight into Seattle on Southwest from Denver. In my hotel reservation I stated this so that a., the reservation would not be cancelled and b. they would know we would need the shuttle late. I had my apprehension before even traveling about this booking. As we deplaned and were walking to pick up our bags, I opened the hotel site in case I needed to call for the shuttle. I see 4 recent reviews, all pretty much saying do not stay here. I take online reviews with a grain of salt, but as we progressed into this unique ordeal they were spot on. One actually said DO NOT STAY HERE! We reached the airport shuttle pickup phone bank and I call. No answer. I decide to call on my personal phone, also no answer. One of the posts in TripAdvisor said they had same issue. We took a cab to the hotel, only 3-4 minutes and $16. The driver a foreign gentleman in a turban asked once we pulled in, if that was the hotel. Now, in hindsight maybe he knew what we were about to experience. We walked into a dimly lit lobby, high plexiglass between the front and back of check-in counter. Nobody around. Phone is laying on the counter off the hook. The office door behind the counter open. We see nobody, hear nobody. We wait and wait. Nobody. I look to see if maybe someone was on the floor incapacitated. Nope. I decide to call again. The phone at the desk is muted, but we hear the one in the office. It rings, and rings. Nobody picks up. We do not like this at all factoring in the appearance of the facility, nowhere near matching what is posted online and the posted comments online. Time to get out of there. There is a Red Roof nearby. We grab all our bags and head over there. Thankfully they have a room. I have never had a hotel experience like this. Ever. read more

If there was a zero star rating I'd give it. Just awful from start to finish. 150 bucks. AC was wonky Sketchy AF No USB Lightbulb out Remote was grimy Inconvenient outlets for chargers - chargers kept falling out of outlets The only lamp with an outlet was missing a knob and outlet didn't work Sheets like sandpaper - totally pilled and scratchy Cleaning rooms above and beside us at 10 at night I've travelled a lot and stayed in my share of dives, but this was whole new level of BS. I could have paid the same at the Best Western for less and had a much better experience for the money. Spend your money elsewhere. read more

This place is terrible!! Booked the sweet and the place was freezing when we got there. The only heater in the 2 room suite is in the bedroom. And since the bathroom is right by the front door, it never heats up. To9k a shower and the water wouldn't get above room temperature. Oh and don't get me started on the TV. They use dish and it kept losing it's signal. I couldn't even watch a movie without the TV losing a signal. Had to watch the football game on my dam phone I will not stay here again. read more

Stayed here a night. Stayed in a handicapped room on first floor. It was cheap, only 60 bucks for the night. Stayed in a room with a full sized bed. It's decently sized for 2 average adults. The TV wasn't HD, but cable was available. The heater worked fine and there's a small table to do office work if needed. Bathroom was fine and roomy. They served breakfast which was nice. There was omelets, sausage, waffles, juice, cereal and other stuff. It's roomy and has a large flat screen TV for viewing. Overall a decent place to stay, especially for around 60 bucks. read more

Its a shame to see the conditions of this hotel. We needed to find accommodations for two weeks during the recent heat wave due to renovations we were experiencing. They advertise that they have a pool. They do. And it was dirty and random junk everywhere. The pool was just gross. And so it was closed in the peak of the summer season. Theres just no excuse for the shape it is in. They also advertise they have an excercise room. They do. And it was not open to use at all. They advertise that they serve breakfast which would be a plus if they did. Breakfast consists of a granola bar and a carton of juice. Nothing resembling breakfast . In search of the ice machines was an eye opener and also scary. Graffiti and stuff just tossed to the side in this pitch black dark alcove that the second you arrive you quickly beat feet to get to a safer space. Second stop for ice not much better and neither worked. The one we found working was disgusting. You wouldnt want to touch it let alone use the ice that would likely make you sick. So gross. In our room there was one plug for the fridge, microwave and coffee maker. Youd have to do this whole thing of crouching down to try to get the cord to use and then remember to plug the fridge back in.And the outlet was in bad shape that made things flicker in the room. The vanity light doesnt work. Rather its an old fluorescent light bulb that flickers so bad and omits no light. Its unsafe wiring. So forget trying to do your hair or makeup. The phone didnt work. The light over the only table surface didnt work at all. The chair and ottoman was so firty my husband was itching whenever he sat on it. Yuck. The bath linens were just laughable. They were full of holes and shredded on some. Paid for the room in advance, otherwise we'd have never stayed there. We would each night make sure we parked our car smack in front of the entrance to avoid it being stolen or broken into. And they had us way in the back where it was even more scary. Im really curious as to what is the Ramada Inns corporate requirements for having the accreditations? Because this place is just unbelievable especially for the price. A cheap icky motel might be less scary or disgusting. Its a long winded review, that being said my hope is that others wont waste theit money or be in these conditions thst are inexcusable and shameful. read more

Stayed here for a concert at the ShoWare Center and was completely disgusted. There was mold all over the bathroom, bugs in the bed and marks all over the walls. Their "Non-smoking" room was anything but and there was an undisclosed deposit fee that was either $100 on card or $200 in cash. I better get my full deposit back... read more

Ramada by Wyndham Kent Seattle Area - Hotels Near Me - Kent, Washington

Horrible service, very rude people at the front desk. Busy playing on phones rather acknowledging the guest. The rooms were disgusting as soon as we checked in. Even the dining area, family stood there for 10 minutes and no one acknowledged us, we waited to find out where we could sit to eat but they were playing on their phones. Lady was extremely arrogant to my husband when he needed help. Never again coming to this place. You need to do better. Because yuck. The people and place sucked. read more

Do Not book this hotel! This hotel booking included beds infested with bedbugs, old run down rooms, disrespectful staff. Highly recommend staying anywhere but this hotel! I was infested with bed bug bites on my stay and when I emailed and called to speak to the manager to let them know I was told I'm liar and that he would refuse to talk to me. I was hung up on several times and no one responded to my emails. My bites were so bad that I had to get diagnosed and get perception drugs. The fact that they know they have a bed bug problem and we're so rude to me about it shows they are guilty and could care less about it. The place did not look like photos online and was run down. Staff were rude and unprofessional. Breakfast was non existent but I'd be afraid to eat anything there anyways. Such a nightmare, Stay anywhere but here! read more