Well this was a 3 night stay for us, so the review is reflected of this whole stay…read more A Friday to Monday stay which was also Memorial Day weekend. First the check in: I requested a 2:00 pm check in which is a hour earlier than the 3:00 pm posted time. I showed up at 2 and our room was ready. Check in was smooth and quick. The desk clerks were very nice. Our room: Seemed very clean. No problems at all. Didn't even find a stray hair. Bed was firm but not too hard. We didn't use housekeeping during our stay. So can't say anything here. The location did seem to attract some traveling school kids. I assume with sports teams. Of course you have kids you can have hallway talking and running. Of course this is not the fault of the property. Luckily this wasn't too bad. They found their rooms at a decent hour. Let's talk breakfast: Not bad at all. Each of the three days was a little different. Eggs, potatoes, French toast, waffles, bagels, pork sausages were all offered at one time or the other. All were hot. Let's talk about breakfast clean up. I witnessed the front desk folks cleaning up tables at the eating area. They did a great job with this, which allowed a lot of folks to roll through. The area: seemed safe and free of homeless or riff raff. Numerous places to eat, get gas or even shop at Walmart. So I do recommend this hotel and if back in the area would stay at again.

We had a great stay this weekend at the Hyatt Place! This hotel is in a nice location which is…read moreabout 15 min away from everything in the area. They were finishing renovations and the hotel itself was very clean and well taken care off. The lobby was clean and the breakfast was nice and fresh. They have a small bar you can visit in the evening as well. Front desk staff was always so friendly and accommodating! They were always smiling and welcoming, they always greeted you as you walked in! The room was very nice and spacious. Everything was clean, I honestly didn't even see 1 housekeeping issue. That's why I love Hyatt, I know the rooms are always kept to a high standard. Great stay!!

Not a fan of this hotel. On arrival, the lobby was incredibly noisy with a large occupational group…read morewho were "taking a test." I'm assuming there are no other rooms where this could have taken place, but strange nonetheless. Then, the front desk was MIA--after waiting several minutes, two ladies walk up and basically blow me off. My first thought for a description: absent and apathetic. Next, I got into the smelly & defective elevator. I wondered if I accidentally hit a button the first time it called for Help. But then when it did this on my ride back to the lobby, I realized it wasn't me. This venture back downstairs was to ask about the "Sky Lounge" listed on the app as an on-property dining option with light bites. I was hoping to find libations, as I was trying to escape the persistent vacuuming right outside my door past 7PM. I encountered a pushy & sarcastic bartender at a bar in the corner of the lobby who said the "Sky Lounge" didn't exist. I ordered a vodka & soda from her to take back to my room since the lobby was still rowdy (a few hours later)--no soda could be detected so one can assume it was flat--just like this hotel stay.

This hotel is centrally, located near a lot of shopping, restaurants, museums. When I went to the…read morepool though they were out of pool towels and asked at the front desk and you got a flimsy towel. Rooms are nice with microwave and refrigerator. Full breakfast with pastries, bagels, oatmeal, eggs, waffles that you make yourself. After hours, there is a fully stocked bar. But Saturday night bartender had family emergency and was not open. Has a small workout gym area

I just got to my room. At first glance, it looks OK. We have stayed here in the past, but things…read morehave gone downhill. The bathroom ceiling has black mold. The showerhead looks like it's coming out of the wall. The soap and conditioner bottles are empty. No lotion provided anymore. And for Petes sake, get couch you could actually sit on more than five minutes. There's some kind of sticky substance on the nightstand that I dare not touch. It looks like a science experiment. It has a vibe that it's not being cleaned very well. I am wondering if the sheets and bath towels are washed. Scooby Doobie Doo, Marriott, I'm done with you!

I've been staying at the Residence Inn in Mount Laurel for years whenever I'm in town for work and…read moreit's always been a reliable and comfortable choice. The environment is relaxing and the rooms feel spacious. The staff is generally very attentive and makes sure guests have what they need. Breakfast is available in the morning and while it's nothing fancy it does the job. I also really like the location. It's quiet but still close to a good mix of restaurants and shopping. One added bonus is that Costco is less than ten minutes away. Overall it's a great spot if you're looking for a low stress and consistent place to stay.

It breaks my heart to write this review being a fan of the brand generally, but I always believe in…read morebeing honest and so my honest review is merely a 2 star stay at this location. Keep in mind, this is only for a 2 day stay - and I'm thankful it's all I had lined up here. Something to also keep in mind is that I'm an incredibly easy 'customer' - I rarely ever complain like some others tend to do, even for the times I probably should. Normally I'd just dismiss it, but this time irritated me a little more than usual. The grounds are very nice and the location is very convenient. There are multiple hotels in the vicinity - some within walking distance - which makes the issues at this location baffling due to the competition all over the area. The first issue I had was the lack of hot water in the shower (the sink was fine). The first night, I had to run the water for over 10 minutes for the water to finally get warm enough (never fully as hot as I'd like it). The second night, I gave up after 20 minutes of no hot water. It was late and I didn't bother to complain, because I wasn't going to sit there while they tried to figure it out. I've never had this experience at any Courtyard or any other hotel before for that matter. Hell, I've stayed at seedy hotels and motels before (don't ask) and I never had this issue before. Keeping it on the subject of plumbing, the toilet was strange - sometimes you'd have to flush it twice. I guess it depended on whatever mood it was in and not the contents. It's one of those bathrooms where the sink is separated from the shower and toilet - I'm not a fan of that design, but it is what it is. Another issue I had were the horrible pillows. They really ought to have some variety, which includes offering firmer pillows. Three pillows and they were terrible. Three pillows and I can grab all three with one hand and still make a fist. I had to roll up the blanket to use as a pillow. I didn't sleep well either night I was there because of that. It's almost miraculous I didn't wake up with the sore neck I predicted I would. Yet another issue was the lack of turn down service - they never came into my room once during my 2 day stay and I was gone from the room for most of the days. Luckily I'm not a slob like other hotel guests are, so it was just a minimal issue to me and I still had enough towels. I just mention it to mention it. The mini fridge is really small (and had to be adjusted temp wise), so be strategic with whatever you choose to use it for - if at all. While some would complain about the "thin walls", it's more of the other hotels guests being loud, oblivious, weird, and rude and not the hotel's fault. They did put me in a room with an adjoining room - the guests on that side were a little loud, but once I blasted my TV they seemed to take the hint to pipe down a few notches. I didn't use any of the hotel amenities to comment on them. I didn't need the wifi, didn't bother with whatever "breakfast" they offered, didn't use the "fitness" room, or anything else. It was just in the room and out and nothing more. Everything was clean, though the lower outside of the tub had some marks on it that might make other guests complain. As mentioned, the grounds are nice and there was plenty of parking. Speaking of parking, they apparently charge a $10 daily parking fee for some reason - but mine was waved. A small bonus for the inconveniences of this stay, but to charge for parking here at all is a little strange. Most of the staff were acceptable. The two in the front I deal with were friendly. Some of the other staff however weren't friendly at all. I still plan to use Courtyard again - just not this location ever again. Hopefully this is not a trend and all others will start following the problems of this location, otherwise I might have to look for another brand to use altogether. Over a dozen hotels in the very immediate area and I chose the wrong one................this time.

We've been here many times and it's gone downhill. Went to breakfast at 10, it ends at 1030. Since…read moreit's always a greasy selection, I looked for fruit; there was none. I asked at the front desk and the employee's response was 'Breakfast starts at 7.' I told her that wasn't a good answer and she told me to calm down. (??!!) Guests have every right to the same breakfast at 10 as at 7; that's just basic hotel courtesy. I walked away and took greasy sausage to our room because the breakfast room was incredibly loud from a wedding last night. Marriott just lost our business unless we hear back from them, we're Bonvoy members and have been for more than 30 years. Stayed countless times. My husband went to the woman at the desk and she apologized, all good there. But this Marriott just isn't good.

I really really hate Aloft hotels. I seriously hope whatever "super hip and edgy" designer they…read morehired has been fired for ruining an entire chain of hotels. Aloft one of Marriott's "modern" hotel lines (along with AC which is good). I've been at 3 Alofts because I like punishment apparently. So, what's wrong with Aloft? Look at the pictures. One is of the "closet". It's not a real closet. It can only hang 5 items because of the configuration. It has a shower curtain as a "door". And notice. NO DRAWERS. In fact, there are no drawers in the entire room. None. Everything is in the open. What modern person has essentially a non functioning closet and no drawers for anything? No one. That's who. Next is the edgy bathroom. This hotel is NOT FAMILY FRIENDLY. Why you say? Look at the bedroom pic. That's a frosted window INTO THE SHOWER. See the shower pic to see the frosted window. How edgy that must be for a couple. Sure you can't see anything but you can see shadows. So do you want your kids trying to see if they can see mom in the shower? No of course you don't. Also, the shower section is barely lit so hopefully you can shower with your eyes closed in the dark. Finally, the materials are cheap and not well maintained. Everything is laminate fake wood and it's all peeling. And that's not just this one. It's been all 3. Plus plenty of other fit and finish stuff like the giant scuff on the wallpaper from the desk chair. Or the almost broken door lock. Oh and outlet placement is pretty terrible too at the desk. Now the good news is this hotel is next to a Millers. The wxyz bar is pretty good. And inside is a "high end" steak restaurant (not run by Marriott) which has a fantastic bar and terrible overpriced food (ok so that's not good news). I didn't interact with any staff so I don't know if they were amazing or not. Honestly, there are 20+ hotels in a 2 mile radius. Stay somewhere else. If you're Marriott, the Courtyard across the street is pretty good especially for the price. And if a manager reads this, don't reply back. Your best course of action is to find a better hotel to manage.

Very noisy. Was unable to sleep due to constant noise from the lobby bar area from patrons…read morereturning from wedding events. Management was not able to quiet things down. We were on the second floor and it was still too loud to sleep. We ended up leaving the hotel and finding a different hotel to stay in. Very disappointed. Room are very sparsely furnished. One chair. One bed. No artwork. That's it. Do not recommend.

This location popped up when I was searching for Hilton properties in Philadelphia. It wasn't until…read morearrival that I realized this location is outside of the Philly metropolitan vicinity and is deeper into New Jersey. Nonetheless, this property is huge with a variety of meeting and conferencing spaces, and rooms arranged around the campus gardens and courtyards. The beds are cozy and the suites have great seating outside of the sleeping space. I think renovations have recently been completed at this property. The showers have hot hot water which I love after a long day. The best part of doubletree properties, those DELICIOUS hot cookies. The property is great if visiting New Jersey, but not necessarily Philadelphia.

This place was really nice and clean. I really liked the way the set up is where you have a little…read moreliving area plus the bedroom itself so it's separated. Convenient location really nearby other restaurants and Starbucks. You can easily park near your room so you don't have to walk very far. Overall, a great place to stay if you're gonna stay in the area.

Nice stay at this hotel. You will not have any parking…read moreissues. The lot is huge and wraps around. I booked on line, virtual keys sent to my phone and checked out on line. No personal contact at all with any staff members. With this online life. I think company ratings will go down. How can you rate the staff if you don't meet or interact with any of them? But their on line service was excellent. Saying that may lose a few people their jobs sadly. The room was good even while the sofa had a huge rip in the sofa cushion. There was a tv in the sitting room and one in the bedroom. The full functional kitchen was nice. But the freezer did not have a automatic ice maker. When I went to get ice on my floor. The ice machine was emptied and off. There was an ice maker on floor 2. The gym was very clean and nice. The typical treadmills, two different type bikes, free weights and weight machine, a yoga mat. I was very surprised that there was no sanitizer. Luckily I had sanitizer wipes with me to wipe down what I wanted to use. My shower had very good pressure. Really good heat, beyond the typical ok heat that a hotel usually has. I never like when the sink is in the opposite room from the toilet. Not a fan of that set-up. They have a nice pool but I'm not sure it's heated. But it sure did look like it. I didn't get to use it as I was only their for one night. But I could see myself spending plenty time in it. Their breakfast was pretty good. Monday - Friday 6 -10am weekends 7 - 10a. I don't drink coffee but heard few say the coffee was not good. The cranberry and orange juice mixed I had was good. The scramble eggs, potatoes, sausage was really good. Plenty table space and tables for large groups if was eating together. Big TV over the fire place. Over all, this is a good hotel and definitely could be a 5 star hotel. But for me the lack of personal touch is a loss star for me. Others might like that part though. But this is my review

I recently stayed at Homewood Suites for 2 nights and was extremely pleased with the experience…read more I've stayed here before and the check-in process is always quick, efficient, and welcoming. The room was spotless, well maintained and very comfortable. I stay here whenever I'm in the Philadelphia area, plan to stay there again, highly recommended.

Stay away!! Let me tell you why. I'll start by saying this stay was booked by my employer. I am a…read moreHilton Diamond member so, maybe my standards are higher but, for a Hilton property, too many little things that could have been avoided and are not typical of a Hilton property. When checking in there wasn't a luggage carrier available. When I asked the Fri t desk person she said 'guests usually don't return them to the checkin but, I did see one in the parking lot'. So, she KNEW there was one outside BUT, didn't go and get it to make it available. I had to go out in 95 degree temp to retrieve it. Poor. I checked in with my cat and told them I would not require housekeeping as I didn't want any issues. The very first morning housekeeping knocked on my door at 9am (I work until after midnight) waking me up. Clearly there isn't any communication between the desk and housekeeping. If I wasn't there, they would have come in and who knows what happens with my animal. I came down for breakfast (sit down and order taken and wasn't cheap). I sat for 10 mins and no one came to take my order. I had to go back to the desk and ask them if they could send a server to take my order. Mind you, I did hear them talking in the back kitchen area. Here is where it gets unacceptable. I took the prefer to go and, when I got to my room and removed the lid from my oj, there were fruit flies floating on it! One actually flew away. I was able to speak to the GM and let him know the whole story. I had then comp the food as I lost my appetite. I ran out of lotion in the bathroom on the 3rd day (I was staying just over a week) and asked the housekeepers in the hallway to refill it. Did that a few times and finally asked the front desk to tell them to do it as I was told there was a language barrier by the GM. Never happened. Poor. My last day I went down to get coffee (the one consistent good thing) and it wasn't there! Was told by the desk (same person from my checkin) that the GM decided they weren't offering free coffee anymore. A few things here. Being a corp location, that decision isn't his to make and, if you are having profit issues and think removing the free coffee is going to help you, it's time to rethink your leadership skills. I extended my stay, paid and when I returned at 1am from a long work day, my key didn't work. I had to walk all the way around to the front to have it reactivated. So, you'd think when I extended my stay they would set the key up to work properly. Nothing like having to make that walk at 1am in the rain. Last thing, I realized I had left some dress slacks in the drawer I called the next day and the person who I spoke to told me to call back the next morning. Terrible attitude and zero help. When I called the next morning, I was told there was a whole checklist in place that is followed so, it wound have been found when they cleaned the room. I asked if they could go and look as I was 100% positive I left them in the drawer. Never called me back and I'm sure they are still in the drawer. It was the lack of empathy that bothered me. My review is based on the service as I think the room was fine. The jacuzzi jets didn't work but, minor. Don't stay here if you are expecting a Hilton level of service. Just too many service issues that could/should have been avoided.

Nice hotel not far from Philadelphia. At least that was the reason I stayed here…read more Plenty of parking and big lobby area as well. Nice staff and the breakfast was good as well. The rooms were comfortable and clean. There was also a decent gym too which is nice as I like to use the gym at some point. There's an indoor pool as well . I would definitely stay here again when back in the area.

I loved my stay at La Quinta inn . Check in was quick , Victor at the front desk was extremely…read moreaccommodating and help made our stay more pleasant . We had an issue with our room and fixed it quickly . The hotel has a pool and free breakfast which was a good bang for your buck when traveling with family . The breakfast was hot and had a good spread one of the best I've seen for free breakfast . The pool was small and wasn't heated but my children still enjoyed it . There is a gym but I didn't use it and it next door to funplex if tou want to visit there . I would absolutely return for another staycation at this hotel . Thank you victor for making your stay so memorable

I stayed here one night and it served its purpose. Check in was quick. We were given a room on the…read morefirst floor. Not ideal but it was fine. I got the deluxe room. It was very spacious. There room had two TVs, a mini fridge and a microwave. It's been ages since I've seen a microwave in a hotel room. The bathroom was equipped with Dove products. The room was clean and the bed was comfortable.

This has become a regular location when visiting this part of New Jersey. A great courteous staff…read morealways seems to get on hand and the on-site restraints some great terrific and filling options to enjoy, along with a nice full decently sized bar. The rooms are very comfortable and are maintained highly well.

Room is clean, the hotel is clean, the staff seem professional and helpful, bar in the lobby is…read morepretty stacked and the location is close to everything. The breakfast is actually good, with a full hot bar overall it's as expected with the name brand