This hotel sucks, needs upgraded big time…read more The acs barely work and the hallways are musty and the receptions dont give a damn

Great staff service! Wonderful people to meet and talk. Very accommodating. The rooms are clean and…read morecomfortable to be in.

The property is very nice and super clean. My issue is that it states this property has an elite…read morelounge which made this location a better option, but it does NOT have an elite lounge. Parking is very good. The hotel is located behind a Target. Huge lobby. Friendly staff.

Great location. Fab modern rooms. With a decent on site restaurant and a great selection at the bar.read more

Alright now--hotel talk, because where you lay your head matters. And this one? Quietly understood…read morethe assignment. Yelp says 3.5 stars, and respectfully... I'm not sure who they were staying with, because my experience was a solid 5 out of 5. No debate. From the moment I pulled up, I was impressed. The exterior was clean, well-kept, and inviting--already a good sign. Then I walked inside and oh my goodness... the smell. Fresh. Clean. Comforting. The kind of scent that makes your shoulders drop like, okay, I can exhale here. I even said out loud to Mercedes, "It smells really good in here," because when something hits, it hits. The lobby? Clean, polished, welcoming. And y'all already know--if it doesn't pass the cleanliness and smell test, I'm mentally checking out. This place passed with flying colors. They're currently doing renovations on the first floor, so guests were placed on the second floor and up. I stayed on the second floor, and it was quiet, comfortable, and exactly what I needed. No chaos, no weird smells, no mystery noises. Peace. This will absolutely be a go-to hotel for me. Honestly, I could see myself booking a weekend here just to chill and explore. There are so many little shops in the area, which is dangerous for someone with... let's call them aspirational spending habits. But worth it. Now let's talk breakfast. The continental breakfast was giving continental breakfast--nothing fancy, nothing offensive. It was good. Would I have loved the food to be kept a little hotter? Sure. But let's be real--it's included. "Free." (Yes, we know we paid for it in the stay, but still.) Bottom line: * Clean? * Smells amazing? * Comfortable and welcoming? * Great location? If you're staying in Addison, do yourself a favor and check them out. This one feels like home--in the best way.

Stayed at Home2 Suites by the Addison Airport because I just needed a quick spot quite frankly…read more She's not here to win any beauty prizes. She's got a clean room, decent gym, and she's got a free breakfast so it's everything I needed. It was safe, it was walkable to restaurants, and it got the job done. Basically, the Honda Civic of hotels.

We have selected and stayed at this hotel to celebrate our family birthday event. This is a very…read morenice hotel with great location. The staff was friendly and extremely helpful. Front desk staff Mia was of the utmost professional in her assistance with the check-in process and hospitality. The room was clean and spacious. We really enjoyed the M-club. We will return to this hotel very soon.

5 star experience all around. From the moment I arrived, the staff went above and beyond to make my…read morestay enjoyable and comfortable. The location was great, plenty of restaurants and shops nearby. Spacious and clean rooms, and they stocked the room with toiletries, which I don't see often. I would stay here again in a heartbeat.

This is one of our favorite hotels to frequent when in Addison. We have NEVER had a bad experience…read morehere and the staff is very friendly and professional. This is a great place to stay on a budget.

Our stay was clean, quiet. Excellent service and very friendly!! Absolutely would recommend to…read moreanyone !!!

Charging $40 to valet your car overnight when your already paying $400/night room rate is just…read moreplain rude and greedy as hell For $400/night u should have hottubs. None Food was mediocre at best I would not recommend staying here

The Westin Galleria Dallas was home base for my family of four on a recent Thursday - Sunday in…read moreDallas. We were in town for a the Worlds Pickleball Tournament, which was held at nearby Brookhaven Country Club. We were pleased with the location of the hotel, the ease of getting in and out, and the convenience of the many restaurants and retail locations in the attached mall. I was hoping to have more time to shop (or perhaps iceskate), but pickleball took over and I didn't have time for any of that. I did utilize the Westin Workout facility a couple of mornings, which I appreciated. I don't think this Westin had all of the usual amenities (perhaps upon request), but we all slept well in the heavenly beds and appreciated the showers daily. I would absolutely return to stay here again on future trips to Dallas!

This hotel is conveniently located less than a mile to the Galleria. Affordable, clean, spacious,…read moresafe, and has decent complimentary breakfast buffet served early in the morning. Good choice for folks coming for business and staying for a couple of nights. There're not many good restaurants around so you will need to go 5-6 miles out for more various options from different cuisines.

Was really excited to stay here for our first staycation since having our kid to go to King Spa 10…read moremin down the road. Room looked great and staff was sweet at check-in. It was when I went to get ice for our drinks that I realized due to the trash not being taken out there was a pest issue. Tried to be patient as there wasn't a manager coming in until the morning but got maybe 3 hours of sleep after feeling like something was crawling on me and doing a bed inspection which led me to think they had bedbugs at some time before. If you're on a budget and bugs aren't a big deal hey go ahead! But for people with bug phobia's/OCD like me beware!

Great, safe location! Typical rooms and setting for Hyatt House. Some upgrades needed…read more Initially we booked an airbnb for our last minute trip back to Dallas for a family medical emergency. Long story short, we had to look for a different place the same night we got to our airbnb due to multiple issues. I was excited to see I have enough points to book at this location. The area is our favorite, being so close to bunch of restaurants and things to do. Upon checking in, we got upgraded from a 1 bedroom to 2 bedrooms free of charge. They also waived our parking fee for booking with points (either pay fully with points or half points half cash works too) Our room overlooking the pool, which didnt make much of a difference since it was too cold for anyone to be in the pool. The room was clean, but outdated. Seems like it's a typical issues with Hyatt House where the kitchens don't get much attention from the housekeepers. We barely had 1 or 2 silverwares each for a 2 bedrooms that supposed to accomodate 6 people. Wasn't a big issue, but it just go to show how little they care. Overall, if we are back in the area, we wouldn't mind staying here again.

If cleanliness is your top priority, this isn't the place. After checking a room on the ground…read morefloor, the hairs on my neck stood up. The carpet was so dirty and there was a smell. Immediately went back to FD and requested another room and got one on the 2nd floor which was sorta disappointing considering my bum knee but oh well. We stopped to Walmart and bought 2 sheet sets, blankets, towels, cleaners, extra paper towels. The room was kinda run down. Beds were comfortable, the AC was great, they offer free coffee 24/7 but it isn't that hot, coming out of the pump carafe or what ever it's called. The free breakfast (6:30-9:00) I won't comment bc it's free and it's basically take it or leave it. The lady running it didn't want to be there seemed super annoyed and did not reply to any hellos or good mornings but gave a stinky glare. Lmao. Very convenient location. I'm grateful that it was a place to hang our heads but if I'm ever in the area I'd pick a different place to stay. Also, there was a guy power washing the walkways and stairs in the morning. Not a good thing during check out. Almost ended my life trying to walk down the wet stairs with luggage I think they could've done it in the evening (the guy said bc it would be too hot to do it later and I get it) but it's very dangerous for an unsuspecting guest. And tons of water creeped in under the door and got the carpet wet and I used the remainder of our paper towels to clean it up and I honestly don't think that area ever saw a good wipe down bc the paper towel was pitch black. Hyatt, do better please!

Spent about 11 days here for business and had a fantastic experience from start to finish…read more The staff went above and beyond throughout my stay -- friendly, attentive, and genuinely helpful. The manager even found a way to get the pool open for us to use, before we left! That level of service makes a huge difference when you're away from home for nearly two weeks. The room was very spacious, the bed was incredibly comfortable, and the shower had outstanding water pressure (which deserves extra points after long workdays ). Breakfast was delicious every single morning with a limited variety but excellent quality -- definitely something I looked forward to daily. Comfortable, clean, welcoming, and consistently well run. I would absolutely recommend Marriott Addison to anyone traveling for business or leisure, and I wouldn't hesitate to stay again!

Nice room at a very reasonable rate. Clean and comfortable. The room is bigger than I expected…read more I'll definitely stay here next time.

Came on a business conference. The Skin Games 2026…read more"Dallas, TX" Renaissance Addition Hotel - Dallas Front Desk: Katherine - Checkin Antonio - Helped me with my business project Jermaine - Guided where to go and explore Meal: Noelle JCT Restaurant and Bar Bartender - Rocio, she made me amazing drinks and recommend what was best to eat. Christina was the 2nd bartender that help us too. Swimming Pool Perfect hours and very clean pool. Room: Very clean and spacious. Have in room coffee/tea server. Comfortable pillows. You get reward points with free WiFi from my membership. Conference Rooms Tables and checks were always setup as needed daily. Great place to stay and for work too.

I was here for a conference and did not get quality sleep. The pillows were pretty bad at this…read moreplace. It's become so common of an issue though it's getting ridiculous. The door was kinda jacked up so the hotel was showing its age for sure. Maybe that's why it's called the Renaissance. I also had packages delivered to me and every time I checked with the hotel staff, they said they were with the "show" staff. They didn't even check, they just said "the stuff will be delivered at XXXX time". Well, the event was starting and I still didn't have my stuff so finally I found a guy that would listen and he tracked it down. But do disappointed for the rest of the hotel staff to not even try to help. It was within walking distance of a plaza that had some places to eat, but being on a Frontage road (gotta love Texas), some things that seem close are so far. But definitely try to go to Kenny's Woodfire Grill if you stay here. I wouldn't choose to stay here again if I was in the area, but the convenience of being in the same hotel as a conference trumps the other issues.