We had a good one night stay there. The front desk lady was very nice and we even got to need the "hotel dog". Great pet friendly place! The hotel was overall quiet with plenty of parking. Reasonably priced at about $145 after we literally booked ten minutes before arriving. The room was definitely on the smaller side but well appointment, and we had plenty of towels. Water pressure was decent especially for being on the 4th floor. The breakfast buffet included your standard items of eggs, sausage, pastry, fruits, a waffle maker, and biscuits and gravy. The staff was great. No regrets. read more

The elevator was the quickest elevator I've seen this side of the Mississippi. It absolutely flew to the 2nd floor where my room was. I've never seen a TV this big. It makes me want to get a 55" TV of my own. I was tempted to take one of the soft towels home, but I could never do that to Hampton Inn. This hotel had a cozy remembrance of the times I used to vacation with my mother, so I got a room with two beds and pretended she was with me. Love you, Mom. I rate the Des Moines-Airport, Iowa Hampton Inn five stars. read more

Checked in at the hotel on New Years Day and stayed one night. Everyone on staff was a pleasure to deal with. Shuttle runs all night within 2 miles of the hotel, shuttle driver is super nice. Hotel itself is very very quiet and, only reason for the 4 stars is because the room was a little cramped with the two queen beds and the desk. Breakfast was fresh and well kept, and the eating area was clean and well maintained. read more

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I arrived at 5 pm on a Tuesday and was promptly checked in and given a double queen room on the first floor. The room was clean and in good condition. In the room were two queen beds, satellite TV, microwave, refrigerator, coffee maker and work area. In the closet was the iron and ironing board. The bathroom was supplied with a bar of soap, make-up remover wipes and in the shower was body wash, shampoo, conditioner, and body lotion. The only issue I had was with the AC/Heater, it was not working properly and it was very noisy because of this. I use the fan only at night and because of this it was not an issue, but had I needed heat or AC, it would have kept me awake. Outside of that, the hotel was fine, and I would stay here again. read more

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Avoid staying here at all costs. A friend and I checked into our room on Thursday, October 10 and within an hour we found a bedbug crawling across one of our beds. We immediately packed up our belongings and went to the front desk where we were questioned a bit about the bug and offered a new room in the same hotel. We declined to stay in the hotel for obvious reasons and asked for our money back. We were told that we were booked under a non-refundable rate and that the hotel would not be able to refund us. Of course, we knew that we had booked a non-refundable rate, but consider pests in the hotel to be an extenuating circumstance and have been trying to get our money back since. Hilton corporate keeps telling us to call the hotel directly, but the hotel has not answered our calls and they do not have a voicemail set up. They are plenty of options around the Des Moines airport-avoid the Hampton Inn! read more

Definitely enjoyed my stay. It's convenient to the airport and many options to pick for food. I needed something close by since I was traveling early and also wanted to know I had options for food. Great location. Oh and the rooms are spacious and beds comfortable. Definitely stay here again. read more

Not a bad spot to stay close by the airport which is very convenient. The hotel is worn and can use some modernization. Our remote was not working, I called down to the front desk to get a new remote and I was told it was going to take a while and ended up going down there in the morning to get a new remote. The morning staff seemed to be more attentive and helpful. I probably will not stay at this location again. The manager took off $15 from our bill for our inconvenience...and I'm a silver Hilton Honors member. read more

We were all supposed to return to the Bay Area from Iowa on Christmas Day, but the threat of the recent Midwest Blizzard altered our plans. We delayed a day and decided to improve our chances by flying back through Atlanta instead of Minneapolis. That turned out to be OK as my son got some extra snow sledding time, Gayle got to attend Christmas Eve Mass, and the whole family was treated to very white Christmas and a nice breakfast together the next morning. By mid afternoon, it was still snowing and the road reports still advised against travel. At the same time, we also thought it was best if we get down to Des Moines during daylight and stay at a hotel, before our plane was to leave at 6:45 the next morning. This would allow my elderly parents to retrieve their car when the weather and an associated return journey would be safer. The only question was how most of the DSM flights were running on time when most of the Central Iowa roads were red-lined on the Iowa DOT Site. The Hampton Inn turned out to be a welcome port in the storm. The price was certainly right ($85 including tax and AAA Discount), the Park and Fly convenience for my parents car was convenient, Front Desk service was friendly and helpful, the amenities (lobby computers, free wi-fi in the room, evening snacks and breakfast in the lounge) were much appreciated, and the shuttle got us to DSM the next morning in minutes. The Hampton Inn also appears to be a flight crew hotel of choice. Our only concern was the room, which was a bit small and stuffy. But overall, for what and where it is, this hotel was a great choice. p.s. - We started our long travel day with it still snowing and arrived home safely to rain! read more

It's not as clean as you would hope for. First you don't get a new toilet paper roll. So mine had one use left that was gross. Then I took a hand towel down and inside the towel was a nice surprise. Out comes my hand with a nice green cold booger on it. I thought I was going to throw up. The tv guid doesn't work. Heater/ac panel on wall didn't work. Shower dripped. I bought my room from the Hilton app was told what I was going to be charged and when we left it was the same. A day or two later I was seeing extra charges. I called and the lady said it's because we under charged you for the room it's should have been more then what you paid. I'm sorry but that's not my fault. I used your app. Shouldn't it know the right prices ?!?! The bed was so hard. I couldn't sleep. I had a stiff back pain in the morning. For a Hilton one would think it would be nicer! Choose a different hotel. read more

So I think I'm an authority on this Hampton Inn because I stayed there for - wait for it - a total of 2 months for work. I know - WHAT? I also stayed in three different rooms. They could have given me a better price for the amount of time I was there (at least the first time - this was 3 separate trips), but I was green about traveling for work back then and didn't think to ask. Anyhow, for what it was, it was decent. The rooms were always clean, the thermostat worked properly and it was literally RIGHT across from the airport (which was great the one time my car broke down). The location was perfect. It was also right next to a Kroger's if I remember correctly. The 2nd room they gave me did not have a shower curtain. I called 3-4 times... didn't get one till I took a shower without it and when I got there that night one appeared. Sorry, guys, I had to go to work. The staff was also very nice to me. I'm a Southern California gal born and raised and I had zero understanding of "weather." Meaning - I had no idea how to dig my car out of the snow, that I needed to start my car and THEN eat breakfast, or that the huge trucks spewing stuff out were either salting or sanding the roads. They treated me like one of their own and helped me get through their winter, and I appreciated that. +1 star for their hospitality. read more

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The hot breakfast was great, slow and busy in a cramped area but yummy! The Staff was a major down fall they were not very friendly and did a poor job with the explanation of my bill, and why all the extra charges. They double booked my room, and their computers down all weekend. I tried to dispute the charges, and their manager told me to take it up with my bank and then proceeded to hang up on myself.... .... read more

This weary traveler was warmly greeted at the front desk, offered a bottle of water, invited to indulge in additional bottles of water, and checked in quickly and efficiently. The hotel is currently undergoing a renovation, which is good, because my room is looking a bit worn and in need of a makeover. The bed is comfy. Parking is adequate. And, generally speaking, the property appears to be well maintained and in keeping with Hilton standards. Very close to the airport, which is nice. I'm here for two nights in a standard room with two queen beds. TV is nice. Bathroom is small and tile needs regrouting/cleaning. The wallpaper is also pulling away from the wall, a sign of aging. But, as I wrote earlier, the hotel is being renovated and these minor issues will be corrected soon. I recommend staying here. Especially if you're a Hilton Honors member, like me! read more

Bottom line up front: I've stayed in many nicer hotels near airports for a lot less money. First challenge was trying to shorten my stay by one day. It took three calls before I finally got a lady who followed through. Another reviewer mentioned a military discount? That must have gone away, they told me "no". We booked through a group, so maybe that's why I didn't qualify. Good: Plenty of parking. Room felt clean and the bathroom was exceptionally clean. Bad: The rooms are shockingly tiny and the walls are thin, people talking outside the door sounded like they were in the room. The prepared breakfast food was just aweful; I think the guy behind the desk talking it up when we checked in must have only tried the fresh fruit...that was pretty good. Two stars for cleanliness and parking, the rest will have me searching for another place to stay next time I'm in Des Moines. read more

Solid Hampton Inn location. Friendly staff and right across the street from the airport with a shuttle. Fitness room is nothing to write home about, but besides that it's a typical Hampton Inn location; which is solid. Great place to stay if you are in town for work, but if you are here for pleasure stay somewhere closer to downtown with more amenities. read more

When I first came to Des Moines to finalize my move, I stayed here for a couple of nights before the lease on my apartment started. The room we hd was very comfortable and the staff here was top notch. The entire establishment was very clean and quiet. There was a good amount of parking spaces, no issues with parking. It was very close to the airport which was a big plus, just flew in and went across the street to the hotel. I would recommend this hotel for anyone visiting the city. read more

To celebrate, my fiancé and I ordered a suite package from this hotel. I was pleased and she was elated! The room was clean, maintained & really great all around. The room was complete with an in room jet tub, which I recommend! Also, The gal at the front desk was very nice, as was all the staff we interacted with. Thanks for a great weekend away! read more

Hampton Inn Des Moines-Airport - In room jet tub. - Hotels Near Me - Des Moines, Iowa

Your average Hampton Inn. This location seems to be more geared for single business travelers. The rooms are very small even the lobby, which doubles as the breakfast area, is very tight with small tables with only two chairs. Traveling with a family of four we felt cramped at this location. On the positive side, the kids enjoyed the outside pool in August. It was clean and well maintained without too many chemicals, like some hotel pools. However, he outside plastic furniture needed to be replaced, or upgraded. Several had cracks or were broken. I did appreciate the free on lot parking and you will not find a closer location to the Des Moines airport. read more

All is really good here for my overnite. All amenites I prefer are here. Convenient back to Elliott Aviation. Nice lobby and pleasant front desk staff. read more

I stayed here last weekend for a wedding that was in town. I LOVE Hampton Inns because they give you all of the business traveller's perks (free internet & parking, nice breakfasts, etc) without a lot of added costs. This Hampton was no exception, the rooms were nice and the beds were heavenly. They have one computer in the lobby for you to use but I never had to wait. Because the hotel was seriously only a few steps away from the airport I was a bit worried about the noise level. Luckily the Des Moines airport is teeny tiny and I only heard a couple of planes fly overhead while I was getting ready for bed. They offer a shuttle to the airport that runs 24/7 on demand and the driver was very friendly. They offer a government or AAA discount which makes it even more affordable. If I ever come back to Des Moines I'd stay here again! read more

In town for business. Stick with chains because you usually know what to expect; unfortunately I was very displeased with my current experience at this location. I'll start with the good. Checking in this afternoon I had been pleasantly greeted by heather at front desk and quickly got my room card. That's about the extent of the good. Room 419. Not sure if it's the building infrastructure but the room seems to absorb the humidity and the carpets feel damp/moist. But not so unbearable that I'd complain on that fact. Now here we are 1:30am and I am awoken by the obnoxiously loud wall fan that switches on and off every 5 minutes. Being aware of the cycle makes things worse and I call front desk. He is understanding and puts me in a new room in which his colleague drops off to my room. He allowed me to move my things later today as I have a late check out and need to be up for a meeting in 5 hours. Dragging my feet a few doors down to room 409. My experience is two focuses. The fan is much smoother!!! But what now... I can literally hear the springs in the bedroom behind me. I don't know what the weight of the person or if it's just the bed is but they are a class example of a tosser. Well I can't say I'm happy but at this point I don't think a third room is going to change anything, 2 stars I think is extremely lenient and only because the staff were so kind and accommodating. Advice: make some much needed renovations read more

Selected this hotel because of location right down the street from the airport since we had a 6:00 am flight. We didn't check in until after 8:00 pm. Front desk clerk was friendly and helpful-offered a wake up call without us having to request. Quick and easy check in. To our surprise we were the "Guest of the Day"! Fun! They had a little gift bag with lots of goodies and ice cream card inside! Very nice surprise! The hotel is older but very clean. Our room was nice, clean, and everything worked. Bedding updated with comfortable mattress. We slept very well and the wake up call came as promised. When we went downstairs at 4:30 am, the shuttle driver had just left to take another guest to the airport, but we only had to wait a couple of minutes. Nice benefit. Can't say anything about the breakfast as we left prior to it starting. I would definitely stay here again when traveling in the early morning. Good value too! read more

Flight got canceled and this was the only closest hotel with available rooms. The two front desk agents who checked us in we're very welcoming and friendly. My room was clean and a decent size. I would definitely stay again! Also got complimentary breakfast bag to go and coffee to go. read more

My husband left his suit but didn't realize it until two hours after we were back on the road. The desk clerk (wish we knew her name!) found it and shipped it to him at no charge!!! As a result, we are seeking out Hampton Inns on our current road trip from Florida to Chicago! Kindness and excellent service pays!! read more

Ms. Linda runs a very good kitchen. She was helpful and put out food for our group even though breakfast had ended for the day. Nathan at the front desk was funny and very accommodating. The only thing that was awful was the weather! read more

The staff is all really nice. While eating breakfast on of the staff members came over to see if we needed anything else before they closed the breakfast area. The nice thing about the hotel is that is located close to restaurants, movie theater, and the airport. Not the nicest Hampton Inn that I have been too, but not bad if you are just staying one or two nights. We stayed in a king suite but there was no microwave or fridge.. It's 2014.. there should be microwaves and fridges in all hotels. read more

Not exactly what I expected from Hilton but this is close to the airport which is a plus. First, I arrived at around 10:30 PM since construction of I-80 was from East Chicago/Gary to Joilet. Insane traffic which was backed-up and had to wait 3-hours. Okay, back to the hotel which gets to my major point. The side entrance doors were all open and not locked. After around 10PM, these doors should require a room key to enter. I don't know why there are signs next to the door to use room key but it's open anyways. Plus, I am on the first floor which is just at the side exit. I checked the door and it wasn't locked. Business center just prints out stuff which was okay. Breakfast was decent and had hot food as well. I have to say that the room layout was horrible. Tightest little room and reminded me of La Quinta in Independence, OH. Big swivel chairs that just bumps everywhere in the bed and desk. No fridge or microwave. Little space between bed and the TV. Nothing too memorable here. I am glad that I made reservations for the Hilton Garden Inn- West Des Moines for the following days to come. read more

Decent hotel with friendly and attentive staff. Great location across from Des Moines International Airport and close to many food choices. Cookies at night and a pretty wide selection at breakfast. A go to when I don't want to go all the way to Johnston or West Des Moines for the Garden Inn locations. read more

Really nice staff! This is an older Hampton but very well maintained. I was disappointed to see that there was no refrigerator or microwave in the room. There is a bit of noise from the airport but it's not too bad. read more

Typically I love Hilton properties. Particularly the Hampton's easy, clean, warm and friendly vibe. However...the Des Moines property was a massive let down. Our linens were not changed, there were coffee stains on the sheets, our breakfast tray stacked with dishes from the buffet was still in the room. Our toiletries were not replenished and our things were not moved into any sort of position that indicated the room had been cared for. (Example: our kids had some stuffed animals. When making the bed, one was made INTO the bed leaving a huge lump and the rest were just randomly scattered on the floor, having been knocked off when making the bed.) it was also the worst two nights I've ever spent at a Hilton property. The bed was a sheet and a comforter and the comforter and the sheet were both on the floor multiple times in the night. Not sure how the comforter is secured to the bed, but it's not very effective. Also, the light from the hall came in under our door as well as light from the window. We had to stack two pillows just to attempt to block light out from the parking lot street light. Our room was extremely bright all night and the sun popped through first thing in the morning. The pool had a good arm full of leaves as well. And I've never been in a smaller hotel room (except maybe in Europe) before. We couldn't even walk past each other. One person would have to wait, before the other could walk past the foot of the beds. We arrived late at night and were offered NOTHING. This is not the standard at Hamptons, there is usually a bottled water or a fresh piece of fruit offered in the lobby. Nothing. A room key. And finally, the one time we tried to let our kids watch some television it just froze up over and over. I would expect this from a $69 a night room, not a $100something Hampton. read more

Convenience is the redeeming feature at this hotel. You are literally across the street from the airport (although you need to drive about 5 minutes to get there). Not much else to stay about this Hampton Inn - standard fare for this chain. read more

Second time here and on both trips the tv did not work. Clean room but come on please have working televisions.

I pre-paid this room through the Southwest website. My flight got delayed, and I called them to let them know we would be arriving late. They told me it would not be a problem, and that we just needed to call when we landed to utilize the complimentary shuttle. We finally arrive at 2:00 a.m. They had marked us as a no-show even though I had called to let them know we were definitely coming. They had given our room away and the only room left was dirty. The carpet was wet and it smelled. It was so late, we just stayed. I will not return. read more

The hotel itself is nice and the location is great but the staff is painfully under staffed. The staff first tried to give us a room that was right next to the lobby. If the hotel was booked that would've been understandable, as emtpy as it is that wasn't acceptable. They then moved us to a room that someone else was in. Finally the third time was the charm, they got us in a room that in a heavy traffic area and that someone else wasn't staying in. Word of warning, don't use the secure wifi network to access the Internet because it work. read more

My wife and I live in Ames, only about 40 miles north of Des Moines, so it would seem that we wouldn't generally patronize Des Moines motels or hotels. However, we do a reasonable amount of traveling and on occasion will need to stay near the Des Moines airport, for example if we arrive late at night and are too tired to make the drive home. The most recent time we stayed here was a week ago when we had an early departure and weather reports indicated a big snowstorm coming that morning; this was about the fifth or sixth time we stayed here in the last few years. On all our visits, without exception, we have found that this motel exceeds our expectations. The rooms are comfortable and clean, and we have never been disturbed by airport noise. The beds are quite comfortable. Staff is very friendly and helpful. There is a better-than-average breakfast included in the rate (mostly continental, but there is some hot food as well, including make-your-own waffles). The official start time for the breakfast is 6 am but we generally find that the cold stuff, at least, is available somewhat earlier; even if not, the motel provides "grab and go" bags containing a muffin, piece of fruit, etc. Hot beverages like coffee, tea and cocoa are always available, and in the afternoon there are cookies as well. There is free wifi in all rooms, and a business center with two computers with free internet on the second floor (an improvement from when, a couple of years ago, there was just a computer in the lobby). The motel runs a complimentary shuttle to the airport, which is available on demand; just go to the lobby and say you need the shuttle. Another nice feature of this motel, which we took advantage of on our most recent trip, is the "park and fly" program, whereby you can park at the motel for free if you are planning to fly; this saves a lot of money on airport parking fees. (My wife estimates that on our most recent trip, just concluded yesterday, we only really wound up paying about 20 dollars for our room when airport parking fees are deducted.) When we arrived back in town yesterday evening, we called for the shuttle from the airport, which arrived promptly. It had snowed several times during the time we were gone, but it only took about ten minutes to clean off the car, after which we were invited to partake of cocoa and cookies, a nice gesture, especially since we had checked out of our room a week ago. In summary, we like this motel a lot; it's the first place we call when we need to go to the airport the night before, stay when we arrive late, or need to make accommodations for out-of-town business guests. It's not luxurious, but when it comes to value for your dollar, it rates very high. read more

Such a great inn! Stayed here when my flight got delayed. Definitely a home away from home. I felt so comfortable here. They had cookies and snacks ready to greet me as I walked in to check in. Complimentary breakfast in the morning. Now, the first thing that comes to my mind when I hear complimentary breakfast is some crap breakfast. But this one was top notch; even better they even had breakfast bags made for you to take with on your way out. The customer service was lovely and the prices were great. Definitely recommend staying here read more

This was suppose to be a nice weekend where we met our daughter and grandson halfway to spend the day together and catch a few of the local attractions. I made the reservations and picked this hotel based on the reviews. Obviously things have changed. Our rooms were suppose to be side by side but when we checked in ( at 3 in the afternoon) our room still hadn't been cleaned so they gave us another room one floor above our daughter. This hotel is filthy. The hallway carpets had visible trash all over them. The elevators are old and make weird noises. The entry way "welcome mats" were thrown on the floor all crooked. Spent all afternoon and evening out and when we came back they were still crooked! None of the staff even bothered to straighten them. The ice machine on our floor is broken, no ice, no water. They are remodeling. The floor of our bathroom had spots of grout all over the new floor. Very sloppy job. Don't stay here. read more

On our way back to Arizona, US Airways overbooked our trip and offered ticket vouchers to stay back in Iowa one more day. My husband and I took the opportunity and were provided accommodations at the Hampton Inn. This hotel was wonderful; they had excellent customer service. The room was clean and comfortable and there is a Starbucks within walking distance (an absolute must after staying on a farm the week prior). They offered free breakfast in the morning with a variety of foods and had fresh baked cookies that evening. The shuttle will take you anywhere within 3 miles. The driver was also extremely friendly.This was a wonderful hotel, I have no complaints! read more

The staff was courteous and responsive. The wifi was down for the evening and over night. The rooms are average on clean but starting to show wear and tear. The pool was dirty. The laundry room is sending a startling sour stench smell down the hall to the pool and elevator. I was disgusted to think our linens were cleaned in there. Our room blind was broken and inoperable. read more

If you stay at a lot of Hampton Inns steer clear of this one. Just not up to par compared to most. They gave me keys that didn't work in my room. Hate when they do that. The channel guide in the rooms is completely wrong and the "guide" on the remote doesn't work. I was up on the 3rd floor. Ice machine was out of order and the vending machine says it only takes credit cards. But neither of my credit cards would cause it to register. So it was basically out of order too. Room is nothing special and the rooms / building are old. My room had a strange gasoline smell. Just overall not as nice as most Hampton Inns. More on par with a Super 8, but at Hampton Inn prices. read more

Avoid Hampton Inn Des Moines Airport I'm a Hilton Honors member for nearly 20 years and have stayed at Hiltons & Hampton Inns all over the nation so I know good vs bad. I will NEVER stay at this hotel again and urge you to avoid it. * Did not get top floor as requested * Ice machines not working * Most NOISY room (airport) at hotel (room 302) * Bed war hard * Bathrooms lacked ventilation fans after "renovation", this may not be legal * Did not get statement delivered to room per Express Checkout * Could not get statement at checkout counter when departing * Document emailed was NOT a statement of charges * First person I reached (Rodney) during followup left me on hold * Next person I reached (Caitlyn) said they were NOT trained adequately * Left a voice mail for general manager Terry Landers who DID NOT return my call. * They sent three (3) useless documents that DID NOT show charges to my card. I had to call my credit card company to know what I was charged * Sent email to Caitlyn asked she forward my request for receipt to general manager and that he respond. He DID NOT respond to me. * I cannot get the cooperation of ANYONE at that hotel. I called the hotel again asking that the "100% Satisfaction Guarantee" be enforced and that I NOT be charged for my stay, and even though said they would do it for me, still I have no idea if they will honor their own 100% Satisfaction Guarantee" because I've been checking my credit card. My disappointment is beyond words and feel ripped off. Just make a reservation, say nothing then leave, and hope they don't overcharge. What kind of a hotel treats you like THAT? BTW I notice the general manager Terry Landers sits on Tripadvisor all day responding to reviews and trying to spin the bad reviews, which explains why you cannot get him on the phone. He needs to do some actual work. read more