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    Hampton Inn Shelton

    3.6 (75 reviews)
    ModerateHotels
    Open Open 24 hours

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    Immaculate room accommodations that let you see previous guests' treasures from over the years of staying in that room.
    Cindy D.

    DO NOT STAY HERE. This is by far the most filthy, disgusting hotel I have ever seen. You are better off going to the Berlin Turnpike where you know you will catch Hepatitis The hotel should pay you to stay away from this place. Moldy rooms that literally have trash piled up behind furniture, personal belongings left behind from previous guests (marijuana vapes) for children to find, discrimination for pool passes so the hotel can upcharge you, unsafe slide where you can cur yourself and be in a dirty pool as well as a incredibly angry GM that will blame you for his disgusting business.

    Panoramic view of the sitting area that includes a ChargePoint power station (two USBs 2 110V)
    Gail B.

    Management enforces mask use. I spent the night in a King size room with a sitting area There was a flat, adjustable Panasonic TV between the bedroom and sitting area. Only Direct TV was available with 42 channels. No Smart TV is on the premises. The sitting area featured a coffee bar with a basic coffee maker, mini fridge cabinet and microwave. The closet had six hangers, an ironing board and an iron. The room was clean and updated The shower had a glass door but no tub. A hair dryer and some towels were shelved above the toilet. There was a vanity area with two mirrors and some complimentary toiletries. The thermostat was easy to operate and blew air quietly. The fitness area is big enough for about three people. Management monitors who goes inside for COVID-19 tracking reasons. Breakfast was in a to-go bag that had a can of orange juice, an orange, Yoplait yogurt and a muffin. I threw it out and got some oatmeal at Starbucks, which is a quick drive around the corner. The hotel is in a busy shopping district with many other hotels, so if you do not like this hotel you can easily stay somewhere else. Because I prefer a smart TV with my hotel stays, I am giving Hampton Inn Hilton four stars. I won't be coming back.

    Xenia M.

    I had a great experience at the Hampton Inn Shelton. The hotel is updated and clean. Staff are very helpful too. The complimentary breakfast had some great options. There are lots of nearby restaurants for lunch and dinner in the shopping plaza directly across the street. The hotel also has a pool which you can access with a reservation.

    BED BUG BITES
    Carol C.

    Booked 3 rooms for two nights to attend a funeral service for my Dad. We had nothing but problems and I would avoid this hotel at all costs. The primary complaint being BED BUGS in two out of the 3 rooms. My daughter and I were chewed up and had red, itchy, swollen oozy bites. And I now have to deal with bed bugs possibly being in my luggage and brought in to my house. The other issues were keys that did not work, TVs that did not work, and the heater in the room that blew nothing but freezing air. Had to change rooms in the middle of the night or risk getting pneumonia. The bathrooms and showers were also filled with black mold. I have attached pictures of all. I also contacted the hotel through their 'customer service' website and they have not even responded. Incredible this place has 4 stars. Hard to believe.

    Amelia M.

    Great place to visit! Rooms were clean and roomy. Microwaves and mini frigs in room worked well. Beds and couch were comfortable. Free hot breakfast was a nice addition. Main reason to go to this hotel is the pool with the water slide! Kids loved it but it can get a little crowded. Staff was friendly and nice. It's well situated with a mini mall across the street with plenty of food options. We would definitely visit again!

    July 2013

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    6 months ago

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    3 months ago

    First of all add more beds second of all improve the smell and third of all get better sheets it feels like a bath mat

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    2 years ago

    Can't even think about anything positive to say, it was gross and the GM was awful, the water slide and pool were filthy

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    6 years ago

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    8 years ago

    Clean room, friendly staff, and solid breakfast. I wrote yelp reviews like I like to read them. Just the facts ma'am just the facts.

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    Page 1 of 2

    Ask the Community - Hampton Inn Shelton

    Review Highlights - Hampton Inn Shelton

    They have complimentary breakfast apparently that's fantastic but I usually sleep until around noon.

    Mentioned in 8 reviews

    Read more highlights

    Courtyard by Marriott Shelton

    Courtyard by Marriott Shelton

    2.9
    (54 reviews)
    $$

    I needed to stay in the area for a single night for a meeting and chose this Marriott property, as…read moreI'm a Titanium member. I got there around 3PM and checked in swiftly. The lady checking me in was friendly and professional. The room was decent; it appeared to be a mix of old and needing to be refurbished with partly refurbished. An example would be the bathroom had the new style shower that replaced bathtubs, with has the barn style glass door and long floor drain and is in modern textures and colors, but the rest of the bathroom is brown - Thus the entire room is very mix-matched. The bedroom had scarred furniture which was old, but the bed was comfy. Why does this matter? Because when I'm staying in a hotel it needs to be at least as nice, comfy, clean, and appealing as my own house - it should always be better. These places that are dated aren't appealing. The location is decent... I'm pretty sure I've stayed here years ago when I used to go to events at Yale for several years, as I stayed in nearly every Marriott property in the area back then. It's close enough to highways, New Haven, etc. It's just over an hour from BDL too. Will I stay here next time I'm in town? Doubt it.

    Room was well-appointed but smelled like mold or mildew upon entering. The tiles in the walk-in…read moreshower are slimy. The Bistro restaurant is closed indefinitely and this was not displayed during the reservation process. Parking lot smelled heavily of marijuana. This is really one of the poorest examples of a Courtyard Marriott I recall. This brand is going downhill. Only upside is that it was very quiet.

    Hilton Garden Inn Shelton

    Hilton Garden Inn Shelton

    2.5
    (89 reviews)
    $$

    Stayed here twice in two months and had mixed experiences! First was good, second was terrible!…read more First off, bring your own pillow because all Hilton pillows are flat and provide no support. Our first stay was average. We stayed on the 6th floor in a king room. The room was dated but clean. Being gold Hilton members, we got free breakfast which was meh. Definitely not worth $21/person (go to the Plaza Diner up the street for a better breakfast). Second stay was horrible! Not worth the 30k points paid for the room. No water bottles at check in and the front desk person was not friendly, more dismissive. We checked into room 205 around 3pm. Immediately, we noticed the toilet was broken. They sent someone within 5 minutes to fix it. When we can back at night after dinner around 11pm, our entire room smelled like gas! We both were getting lightheaded and went to the front desk to change rooms. We were then moved to 215 which was better. They offered us free breakfast in the morning but we passed. Coming to shelton again, I would choose a different hotel to try! I would have expected more from a Hilton. Definitely needs renovations!

    Congratulate yourself for being cheap and losing (just from my Father and I) $1500 worth of…read morebusiness from alcohol and food since yall dont want to replace air con. (Insert golf clap) Jada. Avery. Housekeeping still A+ Bed felt like four 800 pound people had orgy on it. Terrible back pain Fix this.

    Homewood Suites by Hilton Stratford

    Homewood Suites by Hilton Stratford

    3.6
    (61 reviews)
    $$

    My friend and our kids stayed here over the past weekend in the two bedroom two bathroom suite. We…read moreenjoyed the space the suite allowed for our 1 year old toddlers to run around, the convenience of the home-like amenities (fridge, dishwasher and microwave) and the pool. The continental breakfast was good and offered a good variety. The customer service was amazing. We had an issue with some other guest and their dogs and the hotel did their best to rectify the problem. The only reason I could not give this hotel 5 stars is because you can hear the guest walking above you, I was in a non-smoking room and could often smell cigarette smoke in our room and I could hear the toilet flushing from the room upstairs. Overall, we thoroughly enjoyed our 3-night stay.

    I have stayed at this hotel 9 times since the beginning of this year, and have never had an issue…read moreuntil now. I booked a reservation on Booking.com, and I was sent a confirmation email along with a message from the hotel itself confirming my reservation. When I arrived at the hotel, the receptionist was unable to find the confirmation in the system. It was a bit bizarre, being that this had never happened before. The receptionist informed me that there was only one room left in the hotel, but it was a king size, and I'd booked a queen. The receptionist also called Booking.com, and confirmed my reservation there as well.Even though the Hilton website had been experiencing technical difficulties that evening, my reservation was still confirmed several times via email. The receptionist called the supervisor, who told me that I would have to purchase the king size room, even though I had already paid for two nights from my queen reservation. It's unfortunate that the supervisor was not able to honor my stay being that I frequent this hotel, and my reservation was already paid for in full. Not to mention the fact that I also had my young child with me as well. I will never be staying here again.

    Trumbull Marriott Shelton

    Trumbull Marriott Shelton

    2.7
    (103 reviews)
    $$

    I made a commitment regarding reviewing this hotel that I have put off, but no longer…read more I would be rating this hotel a 5 with the greatest enthusiasm behind it, except that the hot tub was not working during my recent stay. I was told, much to my surprise and displeasure, that it had not been working for 2 years! The website said it was "temporarily out of order" when I booked the room. I hoped it would be repaired by the time of my stay, not realizing the serious of the situation until I arrived. The woman at the front desk told me she had been trying to expedite the repairs with management. I told her I would also let the Marriott Corp. know that I would like very much for them to make the repairs ASAP. The hot tub ends up being a deal breaker for me on future trips because, considering the price differential between this hotel and others nearby that are reasonably clean and comfortable, the hot tub benefit is what justifies the additional cost. That is only because of a good government employee discount I get at Marriott hotels. If not for that, this place would most likely not even be within a reasonable price range for me, but with that discount and the hot tub available, it's a deal worth taking. There are other benefits to this hotel, compared to others in the area that people might consider worth paying an additionally for, but for me, the hot tub is the one that matters. The interior at ground level and the exterior grounds are both excellent. The on-site restaurant is good and not exceedingly expensive. So if they reopen the hot tub I will jump to rate it a 5.

    The hotel is dated and in need of an update.. only 1 elevator working and it sounds like it needs…read moremaintenance. Room was ok but not what I would expect from a Marriott.

    Extended Stay America - Shelton - Fairfield County

    Extended Stay America - Shelton - Fairfield County

    2.4
    (34 reviews)
    $$

    The staff were extremely friendly. However this place was very unpleasant. The hotel room was dirty…read morewith debris on the beds, a cracked sink, as well as an odor that was present from the moment we entered the hotel.

    My family and I (husband and 2 toddlers) checked in late on June 4 after traveling from Las Vegas…read more We called ahead to confirm a late check-in, and were told it was fine. But when we arrived at 1 a.m., the night clerk said he didn't want to check us in because he was scared his manager would get upset. He actually wanted us to wait in the car until morning. Eventually, he "snuck" us into our room, took my ID, and made me promise to come back down at 6:30 a.m. to officially check in before the manager arrived. We received filthy, stained kitchenware that we had to rewash multiple times. The dish rack was disgusting. The lobby constantly smelled of smoke and trash. Outside was littered with webs, cigarette butts, bugs, and dog feces. It was clear the staff didn't care about guest comfort or cleanliness. We noticed an empty one-bedroom unit next to ours that had a door separating the bedroom; perfect for me as a night-shift nurse who needed to sleep during the day. The housekeeper let us see it and encouraged us to ask about renting it. I went down to ask, and that's when I met the manager, Mimi, who said the room wasn't available because it was her apartment. But the room had no signs of being lived in; no food, no clothes, nothing personal. It looked exactly like a normal, vacant hotel room. I called Guest Relations. They put me on hold, called Mimi, and came back just to repeat the same excuse. When I asked to escalate it to the district manager, I was told I'd get a callback within 48 hours. That never happened. A week later, Mimi claimed she only sometimes stayed in that room and said she'd check with corporate about pricing. She never followed up. I asked multiple times. Still nothing. We ended up leaving the Shelton location for another ESA in Norwalk. Before leaving Shelton, I also asked Mimi about the 30-day tax-free rate and was told I'd have to pay for all 30 days upfront. Turns out that wasn't true. I was misled into making weekly reservations, which kept my rate higher and ensured I'd never qualify for the tax exemption. The Norwalk ESA manager later confirmed that I could've booked my full stay and just paid weekly. Like we ended up doing at her location. Weeks later, I saw the exact one-bedroom suite Mimi claimed was hers listed online. I booked it successfully from July 12- September 30. When I followed up, the front desk confirmed my reservation had gone through. But Mimi emailed me saying the room was "not available," and told me I could only book it for one night at a time. My guess is because she wanted to use it for herself. How is that okay? The district manager still never followed up, never reached out, and clearly didn't care. There is zero accountability at this location. Guests are treated like a nuisance instead of paying customers who deserve basic decency. Mimi withheld room access, misled us about booking policies, and made decisions based on personal convenience--not business integrity. This location is mismanaged, dishonest, and disrespectful. Extended Stay America should do better.

    Fairfield Inn by Marriott

    Fairfield Inn by Marriott

    3.3
    (12 reviews)
    $$

    This hotel probably isn't used to capacity crowds, but last weekend's storm has left so many New…read moreEnglanders without power that hotels for miles around are filled with power-outage refugees. The result here is a full-to-brimming hotel, which makes the thin walls and echoey hallways especially problematic. Without the mobs and their noise, this is a fairly standard no-frills hotel. Comfortable enough, but stripped-down amenities and loud heater/AC unit in the outer wall brand this as a low-end place. (In fact, paying north of $100 for this feels wrong.) I've seen complaints about the Wi-Fi here, though it's working just fine for us. Repeatedly having to click "I Agree" gets tiresome after a while, but for free Wi-Fi, it's doing the trick. The hotel gets three stars instead of two, though, on the strength of this morning's breakfast-room staffer, who quietly navigated the overstuffed space, dodging slow-moving elderly guests and fast-moving children (and their bouncing rubber balls), efficiently stocking and restocking the muffins and bananas and waffle-maker supplies. She rocks.

    I recently stayed here and it was a positive experience. I found a coupon online and it helped me…read moresave on the fare. The room and the bathroom was clean, and the service was pretty good and I slept pretty well on their double bed. In the morning, there was a lot of free breakfast to be eaten- French toast, eggs, bagels, pork sausage, cereal - I ate it all and enjoyed it! I would recommend this hotel to anyone that is looking for something a notch above your Knights Inns, Super 8s, Howard Johnson's, and Motel 6s. Make sure you shop around online for coupons prior to booking to get the best value!

    Hampton Inn Shelton - hotels - Updated August 2026

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