Great hotel, great staff! Definitely a great choice for 1 night or multiple nights. Hot breakfast…read moreis always included. They have a great little outdoor pool also.

Have stayed here before on the way to Florida. Very nice clean comfortable room. Great bed and…read morebathroom sparkled. Rooms just renovated breakfast better than most and staff very accommodating . And there is a Cracker Barrel about a 4 minute walk through the parking lot

A clean hotel, and a good option for a quick stay. Unfortunately the walls were paper thin. We…read moreheard our neighbor coughing all night, and every whispered word, which made it hard to sleep - the whole point of our stay being to grab a quick night's rest during a long drive. Breakfast didn't have many options, but nice to have it included.

A wonderful and clean hotel for a quick visit in Wilson, NC…read more This Tru offers what a typical affordable Hilton hotel would offer: A good and affordable experience friendly service and a clean room and common areas. It's centrally located with plenty of free parking and charging stations for your electric vehicle. Highly recommended!

My plane flew in early to Raleigh NC by almost 1/2 hour. Even taking the back roads to get to the…read morehotel enjoying the NC countryside , small towns, family land and original cabins, I was an hour early. I was escorted to the eating area (I had to stop at Bojangles!) to eat while my selected room on the floor I wanted was being prepared. The hotel is very clean. Ample parking, fresh coffee, and the staff were friendly, welcoming and helpful. I worked with Rachel who took the time to talk with me during my little lunch. She was so kind and nice. I also interacted with Lisa, who was vigorously cleaning everything in site, love that, and she was one of the nicest people I have run across in quite awhile. My room is clean and smells fresh and is good sized. There are plenty of places to eat around here, easy walking from the parking lot.

Place was clean. Period. The most important thing a hotel should be when opening up that door is…read morecleanliness. Otherwise everything else will not be overlooked. We were in town for just one evening. But everything was great. The only criticism I have is my view out the window. . Breakfast amenities were fantastic. They had waffles, eggs and sausage, oatmeal, cereal, fruit, yogurt....you get it? Nothing to complain about for breakfast. The staff kept everything well stocked. Don't be a minute late for breakfast because they clean up and lock up very quickly.

Stayed here for a couple of nights while working in the area. Rooms were nice enough, but the…read morebathroom had quite a bit of mold, all along the side of the tub and in the corner and up the wall. I wanted to get some bottled water out of the vending machine but it didn't accept credit cards or change, only $1 bills. I didn't have any ones, so I went to the front desk and asked for change for a five. The front desk person said, "Sorry, we don't make change." I explained that I needed ones for the vending machine because wanted some bottled water and it didn't accept anything except $1 bills. She said, "I don't make change but some of my coworkers do" but it was 10:00 pm and there weren't any other employees around.

Take Benadryl with you. I'm sure not how many folks have this reaction to this hotel, but my son…read moredid. And if you're expecting the yummy cinnamon rolls for breakfast, you'll also be rolling the dice. For our stay, they had plastic wrapped honey buns. I ended up taking my son to urgent care where he was prescribed steroids. Here's the thing... we have insurance and money to travel frequently and pay for hotel rooms. For some folks, this might have been the only hotel stay they'd have for years. And some folks don't have insurance. If that'd been us, this would have been a big deal. IHG and the hotel management need to treat every guest as if this was their one hotel stay ever. As if they'd spent their savings to pay for a room. Because that's NOT their approach to customers, I'll stay elsewhere. (Friend just texted and asked me about this review which reminded me... I talked to the hotel manager on Monday. Told her the room smelled weird (like sicky sweet) when we got there at midnight, but that we couldn't really leave since it was so late. She said it was probably because an old lady stayed there before us and "you know how old ladies smell". ) Really... stay somewhere else.

In Wilson for a soccer tournament and did not want to stay at an overpriced hotel chain off the…read morehighway. Found this place and thought we'd try it out. The Shine Suite, with a queen size bed and a twin bed, was perfect for me, my husband and our 14 year old. The room was spacious and also had it's own sitting room and large bathroom. The sitting room had tons of cookbooks which I love to browse through. Nell was so sweet and friendly and made us a great breakfast at the time we requested. The price could not be beat. Only negative was the wonky shower faucet but there was plenty of hot water. It was just hard to regulate. If we're ever in the area again we'll stay here!

We had such a nice stay at the Bailey House in Elm City. Nell made everything so enjoyable. The…read morerooms were nice and clean and the breakfast was hot and fresh. We had stayed at a hotel the year before when visiting family but this year this was just so much more convenient and enjoyable. We hope to return.

We visited this hotel for one night on the way down to Myrtle Beach for our family vacation. We…read morewere so pleasantly surprised by this property. The first thing I noticed when we walked (and as we drove up to the hotel) in was how incredibly clean the hotel was and a sign rating this an "A" 98.0 for cleanliness. The staff at the front desk were so welcoming and very nice. I included pictures of our room, it was immaculate and smelled clean. I've travelled a lot and stayed at many properties and some have that stale hotel smell, this one didn't. It was quiet and very comfortable. The beds and pillows were so comfortable, I had no problems falling asleep. The bathroom and vanity are separate both offering Dove soaps, lotion, shampoo and conditioner, full size containers. Free breakfast everyday, with eggs, meats, fruit, yogurt, etc. On the weekends breakfast is served from 7-10 am. We had the cheese omelet making it into a sandwich with crispy bacon. I can't say enough good things about this property. We are now thinking of making this a permanent spot whenever we travel to the area. Bravo to the staff, you are stellar at making your customers feel welcome and content (filling breakfast). Thank you for a great stay!

Ok, this is going to be a long post…read more Starting with checking in last night. The young girl needs training. When I told her my last name, the first thing she said was "I thought it was a typo". Then when she asked for my ID, I showed her my driver's license and my entire name on the credit card. She kept questioning me about my name not matching. I told her do you want to hear my NJDMV story? Then she finally stopped. No hotel has ever greeted me like this. Then, she asked me repeatedly do I have pets. I said no, just arrived after driving from Disney World. As I signed the paperwork to guarantee that I do not have pets, she kept on "reminding" me do I have pets. At that point after 5 minutes of the check in process I just wanted to go to my room. I booked a king suite back in January. The description on the room said jetted tub. I was looking forward to having a bath. When I walked into the room, there was no bath tub of any kind. I will file a complaint directly to headquarters. Then came asking for a morning call. I called several times before the young lady answered. I told her I wanted a morning call at 7:15. I was surprised she did not know from her system which room was calling. Or maybe she just wanted to confirm the room number? The room was very large and the bed was comfy. Everything in the room was good, except the jetted tub was missing. This morning, at 7:15, there was a knock on my door. Apparently that was the morning call! Instead of a phone call, another young lady came and knocked on my door as morning call. What?? This was totally unexpected. I am now really wondering what kind of phone system this hotel was using. Breakfast was excellent. The two ladies running the breakfast were very nice. Check out was easy and fast. The location of the hotel was excellent, and the lobby was clean. There was only one elevator, and it was very small. I am just not sure the price I paid for the night was worth all the troubles. I would recommend booking at another hotel if you are in the area.

Meh...it's a place to stay for the night. Built in 2008, looks like it's been a rough 13 years. The…read morepool is tiny, as in not big. It is an indoor pool, but it's loud and limited seating to watch my kids swim. One treadmill, one bike, and one weight machine make up the gym. The doors coming in say mask required (thanks covid), yet not even all the employees are wearing them. Checked in around 5:30 pm. The halls to our room were filled with dirty linens and trash bags the staff hadn't removed yet. I'll figure it's due to labor shortage that's impact everyone. Glad to be staying just one night. Next year when we make this drive, this won't be our mid drive stopping point.

Yeah, this isn't a place I would recommend. If you need something quick and understand this is…read moreseedy hotel - then okay. Otherwise, find something else. The staff that we encountered were very kind and helpful. Its the condition of the hotel that is the problem. It was booked sight unseen thru a third party website - never again.

We always stay here on our travels. We had a 1 bedroom. W…read morea full kitchen. King size bedroom. Laundry room is inside the fitness gym area. There's a cubicle where you can borrow and return games. Pantry room also if you need to purchase drinks or snacks

Pleasantly Surprised! Look to be honest in my opinion this…read moreplace from the outside looks like I need to look elsewhere. Once I got inside and spoke to Asa and he got me checked in and was very pleasant and welcoming to the hotel, although he did drop the ball and when I asked him to switch the card on my account, he kept my card and then gave it back to me and I assumed he had but I found out a check out he had not. All in All that did not detract from the over all stay and check in and check out. The Hotel was clean and spartan with no Breakfast and only amenity was free coffee and workout room for the most part. The Hallways themselves really need a make over and get the long term residents to take down the tacky signs on the outside of their doors. All in All for the government rate this was one of the nicest places I have stayed in for work. Well Done Asa and Chris

I would recommend because of the customer service. It was top-notch and very accommodating. If you…read moreare looking for a more modern contemporary hotel style, then this is not the place. However, the hotel had really high reviews on Google and great sanitation ratings for both the hotel and the food. The check-in process was easy and there are multiple restaurants in the area. There's also a Walmart conveniently located about five minutes away and if you had an electric car, there's a charging station literally less than two minutes away. The location is kind of for if you're looking to do things in Riley. It's almost 40 minute drive but traffic was not an issue. Outside of the distance the price was pretty fair and the beds were comfortable. I'll upload more pictures and videos later. Oh, I forgot to mention that the elevator went out, and I was located on the third floor. It was a struggle trying to get my luggage down the stairs.

Very good rate for the evening and Beth helped me through everything. She's a great gal in the…read morefront desk. By the way I wanted a pizza and they wouldn't deliver and she actually went out and picked it up... Anyhow, the room was comfortable. The price was right everything was perfect.

Horrible room - after locking door you could see light coming into crack in door which had been…read morekicked in at one time. running toilet; sink did not drain; furniture old; room dirty. Bugs on the floor. Stained mattress. Don't waste your money!! Oh and after paying $85 for this unsafe room they required a 50$ deposit for 'incidentals' .... I could not feel safe and I left and asked for refund. But they said I stayed in the room over 30 minutes and they recorded me!! Hidden camera(??). Crack and drug hotel STAY AWAY!!!! They refuse to refund . Giant rip off. Advertised Pictures are not true.

If you have a choice of either sleeping in your car or staying at this nasty dump, sleep in your…read morecar... We got delayed by traffic and construction and couldn't make our destination, and were forced to find a last minute place to stay. My wife called the national Wyndham booking number, and a nice woman helped us find this motel in Wilson, NC... Turns out if you have to check in late, they won't even let you into the lobby. The whole transaction takes place through a tiny hole in a window where a young woman takes your credit card and then walks out of sight for 3-4 minutes to run it through a credit card machine. Both my wife and I remarked how unusual it is to have one's card out of sight for so long. Usually this transaction would happen right at the window without the card ever leaving the customer's hand. In this era of identity theft, it's a perfect opportunity for someone to run your card through a skimmer without you ever even knowing it. (We've had vital information stolen before.) When we mentioned this, the young woman grew instantly hostile, saying "Why would you accuse me of stealing your money?" shouting at us through the tiny hole in the window. Ugh, another arrogant Gen Z drone providing the antithesis of customer service... In addition, the motel adds a $50 fee to your bill up front, they say in case you damage the room... Well, not surprisingly, when you finally get through all the front window drama and find your room, you'll see they apparently all come pre-damaged: Broken locks, chair gashes in the wallpaper, and such a big air gap in the door frame that cold air and traffic noise pour in all night long... Wyndham should really check in on these franchisees to see if they still merit the brand... Like I said, sleep in the car..