Dr. Patel and her team at MMC Coppell are amazing. They listened to my concerns and gave me the…read moreanswers I needed. I would recommend this clinic to anyone who wants quality care with people who truly care about your health and not the money.

The doctors are great at Metroplex Medical Centers, but the management team leaves much to be…read moredesired. I was scheduled for an ultrasound and was sent downtown Dallas to their "flagship" location for this procedure. Travel time ( in the rain) took an hour, when my local Metroplex office ( Coppell) is 10 minuets away. During my procedure, I was asked why didn't I go the the Coppell branch? I investigated and learned Metroplex uses a traveling ultrasound provider and they visited the Coppell Metroplex office the day prior to my procedure. Following up with Marianne, Metroplex Clinical Supervisor 469-289-5438. I learned when I made my appointment, the traveling ultrasound service did not visit Coppell, only their downtown location. Fair enough. Where Metroplex failed is their inability our unwillingness to call me to reschedule my appointment for the office closest to me. An ultrasound is a pretty simple procedure and I resent the fact that I had to go downtown for this service when I could have saved time and gas by going to the local office. Lastly, the text mail reminders they send the day before your procedures, with the time and location of your appointment are incorrect. My appointment was for 9 AM an the text said it was for 9:30 AM. In an effort to determine the correct time I called to confirm my appointment the day before and was put on hold for 15 minutes before someone told me the correct time.

I have no complaints about the doctors but the staff who refuses to answer the phone when I call. I…read morehave called them for WEEKS and they never answer or send me to the automated machine that says they're "busy". I need important info and new prescription for my son but I can't get it because someone there keeps ignoring my calls. I'm changing to another doctor just because the receptionist people suck at their jobs.

Great staff over here at 125 centre in oak cliff/dallas hey doctor boghara and dr diaz i got tested…read moreagain !!

If I could give this place a zero I would. They have the WORST service and act like they are…read moreincompetent to fulfill their basic duties in customer service. Why should I have to explain to a doctor and a group of his staff how a basic prior authorization works? I can only imagine the people they have screwed over just because they weren't able to fulfill the basic steps in getting patients medication covered. Completely unacceptable, this is people's health we are dealing with.

Zero stars !!!! I do not recommend this clinic at all . Bad service ! Rude and disrespectful staff…read more Also please be aware this is a filthy clinic . While sitting in front of the check in/check out window I noticed dry blood all over the hand sanitizer bottle ! I told the lady at the front desk about it and she just said "oh" and don't even bother to remove it. I can only imagine how dirty she is herself

Brought my parents here for their covid vaccine and they did a great job. Definitely following…read moreprotocols and helped us by letting the parents fill out paperwork in the car to reduce exposure. They were even so kind as to call us when they were ready to vaccinate! They definitely do not handle this kind of volume on a regular basis but I thought they handled it all quite well.

Hi my name is Cassandra I've been going to all mi doctors since my kids were babies mostly the one…read moreoff 2815 S Hampton Rd. Dallas, TX 75224 The nurses and the doctors are so good and well understanding some people may not know because they don't have the patience to wait even though you have an apt at 8:30 or 9:00 u dont get seen at the time ur suppose to but yall have to understand they have to verify ur insurances and u dont know how many people are back der but I do approve to take ur kids there wherever u go is pack and busy I love my staff I will always go their forever thank you mi doctor and staff members Something medical city off of forest lane couldnt check my son correctly! Now that's.a hospital I wouldn't recommend on going they talk over you and their. May God bless yall thanks for ya'll help mi doctor!!!!

Long wait times and the staff will forget about you in the room. I switched back to my past DR. I…read moredon't recommended this clinic for your loved ones

i've been there twice I recommend this clinic. I forgot the Young doctors name but he was really…read moreprofessional

I was a patient in Methodist DALLAS hospital 4-south unit, and have the BEST nurse Salma M, for 3…read moreconsequences days, she wrote her name with smiling face on white board (I took picture of that white board with her name and smiling face) that makes me feel that she is not only ready for her job but she is glad to be my nurse. When I admitted to the hospital I was worried about my leg swelling, pain, and to be on that continue diuretic medications, but the way Selma makes it easier for me to understand that she print a educational pamphlets for me with pictures that makes me understand my disease process. I also have positive experience with Methodist doctors' team, but they only visit me for 30 seconds to 1 minutes, but nurses are the one who deals with me for whole 12-14 hours a day, which makes a big impact on my life. One of the nurse aid told me Salma works like 4-5 days a week, which is a lot, but I don't feel that way by her positive attitude and energy towards her patients, she always knocks my door and calls me "hi friend, are you ok lol", that already making me feel like I am not a sick person lol. I wish I would never be sick, but if I would I wants to be taking care of under methodist hospital 4-south nurse Salma M. I don't remember where she is from, but all I remember was her smiling face, positive attitude and funny talks which makes my day better. I would also like to share that, as a patient, I can tell we already have a stressful day going on with a lot of interruptions, lack of sleep, away from family, pain, inconvenience environment, but a positivity from a nursing staff truly changed my day. I want to say a big THANK YOU to Salma for her best care and positivity towards her job. I was lucky to have a joyful nurse for all three days. Thank you Methodist once again.

BEWARE!!!!!!!!!!! My friend was admitted here, this place, right hand does not know what left hand…read moreis doing .. kept her for a week .. unnecessary procedures that damaged her body and arms terribly!! And to top it off, her 75.00 shoes came up missing. I am begging her to NEVER come to this hospital again! The circus is run better than this place!! The cockatoo's nest for sure. Oh, it gets better. Someone must have gotten her debit card info out of her purse and has run all over Dallas, spending money with messages like haha BBQ. DO NOT LEAVE YOUR PURSE UNATTENDED !! WHAT A CRAPPY PLACE!

I just want to personally thank everyone on the ER staff that's helped me during each emergency…read morevisit. I've never had to wait too long and even if it took a few hours they made it worth the wait in the end. My condition with my arthritis is an ongoing battle and not one time did they turn me away nor make me feel as though I was a burden with the multiple visits within the last year. When my condition starts to attack my body, I know that I can count on them to help me fight back and stay active in my everyday life. Thank You ER staff! I truly appreciate you all! H. Willis

Very friendly staff, everyone was friendly. The ER doctor and staff very helpful…read more .

Would have been better off waiting to see my actual PCP. When I checked in I was told to send my…read moredigital insurance card to their office email address and did so right away, 40mins later the front desk staff told me they still hadn't received it, then backpedaled and said "oh I was looking for something else we do have it, NOW I'll check you in" so after another 40 minutes I was taken back to a room. The doctor just looked for half of a second and diagnosed, didn't run a single test or listen to my concerns about what was going on. Waste of $150 urgent care fee and 2hrs of my time, definitely won't be back.

Really great experience went in for a Employee drug screening and was in and out!! Was probably…read moreonly there for 20 min. The customer service at the front desk was great and fast. Very calm and welcoming atmosphere as well.