I have no complaints about the doctors but the staff who refuses to answer the phone when I call. I…read morehave called them for WEEKS and they never answer or send me to the automated machine that says they're "busy". I need important info and new prescription for my son but I can't get it because someone there keeps ignoring my calls. I'm changing to another doctor just because the receptionist people suck at their jobs.

Great staff over here at 125 centre in oak cliff/dallas hey doctor boghara and dr diaz i got tested…read moreagain !!

I was a patient in Methodist DALLAS hospital 4-south unit, and have the BEST nurse Salma M, for 3…read moreconsequences days, she wrote her name with smiling face on white board (I took picture of that white board with her name and smiling face) that makes me feel that she is not only ready for her job but she is glad to be my nurse. When I admitted to the hospital I was worried about my leg swelling, pain, and to be on that continue diuretic medications, but the way Selma makes it easier for me to understand that she print a educational pamphlets for me with pictures that makes me understand my disease process. I also have positive experience with Methodist doctors' team, but they only visit me for 30 seconds to 1 minutes, but nurses are the one who deals with me for whole 12-14 hours a day, which makes a big impact on my life. One of the nurse aid told me Salma works like 4-5 days a week, which is a lot, but I don't feel that way by her positive attitude and energy towards her patients, she always knocks my door and calls me "hi friend, are you ok lol", that already making me feel like I am not a sick person lol. I wish I would never be sick, but if I would I wants to be taking care of under methodist hospital 4-south nurse Salma M. I don't remember where she is from, but all I remember was her smiling face, positive attitude and funny talks which makes my day better. I would also like to share that, as a patient, I can tell we already have a stressful day going on with a lot of interruptions, lack of sleep, away from family, pain, inconvenience environment, but a positivity from a nursing staff truly changed my day. I want to say a big THANK YOU to Salma for her best care and positivity towards her job. I was lucky to have a joyful nurse for all three days. Thank you Methodist once again.

BEWARE!!!!!!!!!!! My friend was admitted here, this place, right hand does not know what left hand…read moreis doing .. kept her for a week .. unnecessary procedures that damaged her body and arms terribly!! And to top it off, her 75.00 shoes came up missing. I am begging her to NEVER come to this hospital again! The circus is run better than this place!! The cockatoo's nest for sure. Oh, it gets better. Someone must have gotten her debit card info out of her purse and has run all over Dallas, spending money with messages like haha BBQ. DO NOT LEAVE YOUR PURSE UNATTENDED !! WHAT A CRAPPY PLACE!

I found this location on the internet back in July and I must say the girl that answers the phone…read moreis so incredibly rude and unprofessional. ZERO phone etiquette. When I tried to inform Kaitlyn Johnson about it, she of corse made excuses for her staff and somewhat apologized. I was not satisfied but was happy to at least have gotten an half ass apology. I called again today and the same girl answered the phone. I could tell because it was the same exact experience as the last. I will not be returning to this medical facility and will not recommend Kaitlyn to anyone. I do not deserve to be treated less than or talked to like I am an idiot. I am a customer willing to pay for services offered but not anymore. I will be posting reviews on every platform I can find on this place and physician.

Simmons Cancer Center .. New…read more My 73 year old wife had a lung scan every year since 2021 revealing "ground glass" effect causing recommend to another yearly scan. She missed 2023 because of couple extensive back and neck surgeries. 2024 scan revealed 2 very small nodules yet recommendation for wait a year see if they grow. Unknown to me maybe because my wife did not see it as significant. She kept this info from me. I would have pushed go back in 6 months at most. November 2025 one nodule had quadrupled in size now above the .8 MM that triggers biopsy. A good local hospital will remained unnamed performed the scans and biopsy but I knew she needed professional specialists. After some internet evaluation I might have chosen Houstons MD Anderson being number one in the world but distance and possibility of multiple traveling appointments caused opting for Simmons Center at UTSW. It has a very high rating, the same certifications, same modern technology and was closer access which is important for people of our age. It was a good decision as we met oncologist Dr Wei the next week who has an outstanding online video introducing herself to prospective patients. Just the video was reassuring! Even tho we had no appointment with Dr Nelson he came in and looked at our scans. Was also reassuring and said that they usually do surgery within 30 days if they think it is the correct path. This was music to my paranoid ears. PET scan and breathing test was required then he lived up to his promise removing both nodules and several lymph nodes for lab evaluation in the same surgery December 2025. They think she is cured (KNOCK ON WOOD) In summary I would give 6 stars if possible for both these doctors and even tho we did not have to use her expertise Dr Zhang (the radiation specialist) also was welcoming, friendly and very professional. These doctors and every one at Simmons from valet to pre and post surgery nurses were pros and always polite and friendly. We did not have to partake in their Hope Lodge which is a free hotel for their patients. Radiation would have been daily for 6 weeks and living 75 miles away would not have been able to keep up with that drive every day. But it is there if you need it. I have read some reviews about taking too long to get appointments or having to wait past time of appointment and would suggest achieving excellent trained specialist is the assignment for you or loved ones! Organizing yourself and your records will streamline the process of dealing with a large and very busy organization. Maybe write down notes in your smart phone listing questions as you think of them before the appointment. Finally patience might be the best attribute to becoming a successful patient. Let me assure you these people will be on it quickly

Dr. Joseph I. Shaffer is a great Doctor! I am so glad that he was my Dr. and the surgery that he…read moredid on me has helped me so much! He is caring and extremely expert in the field of Gynecology! Everyday I am thankful for having him as my Doctor. When I came to him I could not walk, sit , or stand with any comfort. Now I enjoy doing house work, riding my horse, and many other physical activities! I am looking forward to seeing him at my check up visit Thank you Dr. Schaffer

This was by far the worst ER experience my spouse and I have ever had. The staff made us feel like…read morethey were intentionally keeping us there longer than necessary, with little communication or explanation throughout the visit. At one point, they even left the needle in my spouse's arm after a procedure and didn't return to remove it for an unreasonably long time. The level of care and attention was shocking for an emergency room. I've never witnessed such disorganization and lack of patient consideration. I absolutely do not recommend going here.

I had an artificial disc replacement performed here and spent two nights. It was the greatest…read moreexperience ever in a medical facility. The nurses and administrative staff were incredible and caring. The food service and menu for breakfast lunch and dinner was restaurant quality, I even had lobster tail and steak if you can believe it, TWICE. The night nurses were a little different but took care of me well too. If you have the opportunity to, this is the hospital you want to be at. Hands down incredible experience all things considered. Diane especially is the heart and soul of this place, she deserves a serious raise and acknowledgment for what she really brings to this place. Thank you to everyone here who took such great care of me last month.

Had to come here for a random drug screening for work and it was ridiculous. Arrived at 1040AM,…read morechecked in, and just sat there waiting for over a hour... for a drug screening! Then they called someone else back, for drug testing, that arrived AFTER me. The front desk staff is RUDE, and I wish I could've went to a location closer to my residence! The only saving grace was the manger, Maggie. She was very professional and nice!

Made appointment. System gave us time and went in 10 minutes before. Had trouble finding…read morereservation. Then told two hours wait. Asked if we can come back later. Told to be back in half an hour so we can sit and wait 1.5 hours. The review on this web site is accurate.

Excellent service, convenient and reasonably priced! The owner was very kind and I highly…read morerecommend her services whether you drive to her or she can come to your home.

Such a blessing to a have a service that comes to you. Professional does not even come close to how…read moregifted this woman is. If you haven't tried this service please do so. It's highly recommended.

They say they are reachable 24/7; 365. We called on a Saturday. Answering service states they were…read morenot familiar with the Dallas office. They are located in Houston. Mom was hospitalized 2 days later. PC has no geriatric experience listed. I'm giving a 3-Star because they do offer free rides, even at the last minute for patient and escort; Place is light, bright, clean. Always coffee, bottled water and various snacks. Some times activities going on in the recreation room. Mom's been there 7 months and still no cardiology referral. We got our own through the local university hospital, where the PC has no association or privileges. At Mom's age, she is allowed to switch insurance up to 3 times per year under Medicare. We're already to go with a company she was with before and I'm still with. And we're switching her PC to the University Hospital, IN AUGUST!

The staff really goes above and beyond for you! I went from homelessness to having a home and good…read morehealthcare. All thanks to my primary doctor's office!

I've been a patient of Jessica Hutton's for several years and have always received excellent care…read morefrom her and the entire staff, along with prompt responses through the app. Even after moving to Austin, I continue to see Jessica via Zoom whenever needed.

They need new management and receptionist. My appointment was quick, but when I tried to call them…read moreabout some paperwork they never answered. I called 5 days in a row at different time but never got in contact with them despite leaving voicemails for them to reach out to me. Come to find out they were trying to charge me for other stuff on top of my appointment deductible. Looks like I'm gonna have to go in person because it seems like everyone in that office is incapable of answer phones. Unprofessional! Update: The providers are great but the management is awful! The people at the front would hang up on people on the phone. And also would silence all the callas coming in. Now I know why my calls never got answered!!! And when I was indeed waiting, again, there was another lady that that came to ask them about her prescriptions. What a surprise they were also ignoring her calls to the point where she also had to come in person. Sad to say I'll be switching providers due to the lack of professionalism from the management and front desk employees.