I haven't visited here in at least five or six years but I revisited this location just before the…read morenew year to get my eye exam. I actually called and made the appointment on a Monday and was able to get an appointment for the next day! I love this location and I've loved it ever since I first became a patient here and it was great to know that they still had my information years later. I was seen by the technician first and then the actual optometrist I think I was in and out in less than an hour and was able to order contacts for a later pick up. Super glad I was able to use my insurance before the year was out. The parking is not necessarily a problem there is only parking available on the street and I didn't have an issue finding a space on the street right in front of the building. Super friendly employees inside. It's always a pleasant visit. Check them out if this is apart of your network if not still worth a visit here while they offer glasses as well. Have fun and enjoy life ;)

Got seen 30 mins after our appt time. -appt was shortly…read moreafter they opened and I don't understand why there was a delay. -staff was friendly and do not push you to buy expensive frames. -doctor seem very knowledgeable and honest with the results. -you can order frames right there and they are (125-300+). -they see inmates at this location. (Just for awareness purposes)

I have been a customer/patient here at Gilbert eyecare for years. I can't say enough great things…read moreabout this place. The entire Gilbert staff here is lovely and know their stuff. I see Dr. Rachel Willcoxon for my yearly eye check-ups and Lisi the frame specialist for my glasses frames. I have had such an exceptional experience here throughout the years that I will be coming to this local establishment for years to come.

Doctor Gilbert has been my eye doctor for quite a while and I have come to trust his judgment and…read moreadvice on my eye issues. At some point in the near future, I plan to take the plunge to get the surgery done so that I will not have to wear eyeglasses anymore. It seems counterintuitive for an optometrist to promote eye surgery but that just speaks to the character of Doctor Gilbert. He really wants what is best for his patients, even if it means he will earn less money.

I was having some issues around my eyes with the skin. Swelling & sensitivity..I wasn't too sure…read morewhich doctor to go to.. but they were able to help me! The staff and doctor were all super kind and helpful. Plus they were able to fit me in within a day. After being prescribed steroids I am back to normal.. thank you again!

Friendly staff and great eye professionals! I have been going here for almost 25 years and I would…read morerecommend highly!

I have been going to the Eye Specialist close to 20 years and my experience has always been…read moreexceptional. The whole staff from checking in, the complete exam and then check out, I feel refreshed.

Dr. Feldner and his team are the best! Everyone is professional, yet extremely pleasant and…read morehelpful. Dr. Feldner has performed two operations on me and I continue to admire and appreciate his care.

The Atlantic Ocean decided it wanted my glasses more than I did! We aren't even from Virginia and…read moreI figured losing my glasses on vacation meant I'd be stuck squinting for the rest of the trip. I called Gilbert Eye Care expecting I'd need a full eye exam, but all they needed was my current prescription from home (I already had prescriptions for both glasses and contacts). They got me into a pair of contacts the very same day! Everyone was incredibly kind, helpful, and understanding. They turned what could have been a vacation disaster into a quick, stress-free fix. I can't thank them enough and would absolutely recommend Gilbert Eye Care to anyone who needs outstanding service!

I was charged an extra $150 for progressive lenses. I remember distinctly telling the consultant…read morethat I wanted to order only what my insurance would pay. I paid $230 which was supposed to be half...when I picked them up ..I owed $350. How was that possible? There answer was that "someone should have called you". I never received a call and had to pay $350 to get my glasses. When I expected to pay $210. What sa ripoff. Do not use Gilbert Eyecare!

Not sure if phone is always broken but always get a busy signal. Sent email for copy of…read moreprescription no reply

I don't know what is going on with Harbor Family Eye Care and Dr. Kristina Ramsey. I still have not…read morereceived my eyeglasses, and it has been 4 months. My calls and messages are going unanswered and this is unprofessional. Very SHADY business. I don't recommend.

The tech was over 30 minutes late and when I asked for long it would be the front desk staff was…read morerude in answering. I politely asked how much longer, and she responded on a rude tone that the tech was late and to have a seat. Not the best impression.

I see Dr. Rappaport for glaucoma. He is excellent, caring, and I feel lucky to have him treating…read moremy vision issues. His Battlefield office management staff, however, is pathetic. Today I reported at 09:35 for a 09:50 appointment and finally saw the doctor at 11:40. During this two-hour period, I spent 3 minutes getting checked in and checking acuity and pressures. I spent another 3 minutes getting eye photos and an hour and a half waiting. This is typical for that office. When questioning the delay, much of the staff was flip, unconcerned, and/or clearly annoyed. My vision prevents me from driving so I must impose upon others for transportation, and those kind people are also adversely impacted. I see other aged patients with canes, wheelchairs, and creeping at a snail's pace and see the discomfort on their faces as they wait and wait and wait and wait. It is sad. I hear the sarcastic comments of other patients as they wait and wait. When I discussed this with Dr, Rappaport, he told me that the staff is supposed to give regular status on the wait times but I have never heard jack. Never a status, never an explanation, and God forbid, never an apology. Such a status report would at least allow the opportunity to get a refreshment or reschedule in extreme cases. Had I treated ANY of my customers with such rudeness in my business dealings I would surely be unemployed and bankrupt. This is shameful. I have witnessed other specialists resolve this situation. It COULD be fixed, but as long as the money keeps flowing in, nobody seems interested respecting very people that who are responsible for the Tidewater Eye Center existence.

They are incredibly personable and knowledgeable! I am very impressed with their dedication and…read morecommitment to be proactive. The people upfront are very keen and have even remembered my needs before I even need to mention them! Dr. Bond truly has a special talent for making the right call, even when you're on the fence. Trust the experts. Love them all!