Here again for my yearly eye exam for diabetes. My appointment was for 2 o'clock. I arrived at…read more1:33. It is now 254 and I have yet to be seen. The office is empty and I'm assuming I'll be here for another two hours this is horrible. This is the normal experience that we have and nowhere else to go

From my eye doctor, Dr. Rahmon, eye surgeon Dr. Fernandez, his scheduling assistant Jessica, and…read morethe entire staff, this practice sets the bar for outstanding eye care, They have been my trusted providers since 2006, they are very knowledgeable, kind and compassionate. You couldn't be in better hands. The optical shop on premises is also outstanding with associates having decades of experience.

Dr. Shenouda is without a doubt one of the finest ophthalmologists I have had the pleasure to meet…read more She was recommended by another respected ophthalmologist to repair damages to my tear duct caused by an infection. The surgery went off without a hitch and my eye looks great! She is genuinely concerned with the well being of her patients and it shows. The staff there is also outstanding. If you are looking for a great ophthalmologist, then look no further than Dr. Shenouda!

I found Dr. Shenouda by doing a simple google search and boy am I glad I did. I woke up last…read moreMonday with itchy and burning eyes and turns out I had a corneal ulcer. Called Dr. Shenouda's office and they were able to squeeze me in same day. The doctor was so caring and concerned about my eye health. She even came in on Christmas Eve and the day after Christmas to check my eye health. She is a passionate and caring doctor. Would definitely recommend her.....

Dr. Baylor is amazing. She took her time with my measurements for a new eye prescription and…read moreanswered all of my questions. The entire staff was friendly. Everyone there made my experience pleasant. The whole building was clean and tidy. I'll definitely keep this eye establishment for my eye care.

Great customer service. Will be first visit so will update. Recommended by two friends.read more

This place was amazing and Dr Morgan is awesome! I found this place through Yelp. The reviews were…read moregreat so I gave them a try. This was my daughter's first eye appointment. They were able to get her in the next week. Check in process was smooth and quick. The people at the front desk were nice. We then met Dr Morgan. He was so cool and down to earth. He was thorough and you can tell he is passionate about his work. I will definitely be switching mine and my son's optometrist to him. Keep up the good work!

I love Dr. Salib, retina specialist, and his team. The care that I receive here saved my eyesight…read more The facility is top-notch and I love all the amenities. I drink cafe style coffee drinks and relax in comfortable chairs while I wait. I think I get enough free coffee to make up for my co-pay. Haha!

Surgery was not very successful and they don't seem to care or have a plan. I feel I am "just…read moreanother patient". This is my third visit and they have done nothing except the same eye tests with eye chart and tell me how it takes time. My eyes hurt, are terribly irritated and my vision is slipping by the day. Follow up doc told me I need to meet with surgeon on next visit yet today's visit was not with surgeon. In addition, they were running "a minimum" of one hour behind but you can't leave once you check in to run a get a to-go bite. My appt was for 12:40 and I wasn't seen until after 3:10. And lastly, every visit I feel like I'm just a part on an assembly line. Rote verbiage over and over again.

I never take it lightly when I give a bad review. I think that taking a patient's money is wrong…read more Dr.Kim saw me at my appointment and asked me for my fee for contact lenses up front. Her husband told me he thought I'd have no problem with contact lenses. I paid in full upfront and when it was determined I was not going to receive them I was not reimbursed. When I asked was told they might give me a $20 discount off a future appointment but no reimbursement for the money I gave her upfront, in full for a service that was never rendered. I paid $110 or $120 and felt uncomfortable even being asked to pay in advance.

i'm never coming back here again. selling glasses that are over 300$ and made of plastic and glue…read more they always break before my next yearly exam, and theyre closed for 5 days straight for the holidays? even i worked the holidays. we need glasses to see!!! you should be open this is absolutely ridiculous. stop acting like glasses are for fun we need them to live and work.

I was referred to him by my Doctor Who did my eye surgeries who is I was very pleased. They did…read moresurgery on my eye so far to be OK I back postop. He said everything good. I in a couple more days and see what he says but the pressure in my eye from glaucoma was down which was at 30 before I'm happy with them. Reviews that I am reading a good some that's so good but depends on the person. Everybody has their opinion so far mine is pretty damn good.

My daughter was referred to the Elizabeth City office for retinal issues. First she was taken back…read more5 minutes before her appointment time. This was after being scheduled the day before. Dr Wagner was amazing, took his time with her and alleviated all of her fears, very kind and informative. Alex at the front desk was amazing. Also went above and beyond to help my daughter.

Saw Dr Martin yesterday and it was a pleasure. Thorough exam and very friendly. The new office…read moreis lovely.

Update 3/10/25 I changed my review to 5. The billing…read moredepartment finally was able to fix the billing problem. They sent me an email apologizing and saying, that I don't owe nothing. I have been with this company for over 25 years. Always very pleased with the services. Lately I have been disagreeing with billing for an invoice that Tricare should pay. Apparently and according with Tricare the billing department need to submit a form for Tricare to approve the payment and they have not submitted. It's been few months trying to find a solution. I went to the office today and hopefully this will be fix. I still gave them four star because these people has been very good to my family and I don't think is fair to give them less just for one disagreement. I will update this review.

Please stay away from this Retina doctor! He misdiagnosed my…read morecondition, threw a bunch of laser in my eye, I ended up with a detached retina, and I am now legally blind. I trusted this man over and over when he patronised my husband and I and told us we were "over-reacting " as my eye kept bleeding internally for over 6 months. My surgery was done elsewhere, thank God, but please also know that he does NOT use full anaesthesia for his surgical procedures, and it involves laparoscopic probes being inserted into the back of your eye. This is not standard practice. It is barbaric. His equipment is outdated and I sincerely wish I could have sued him. Please stay away. I now go to NC Retina in Raleigh, very happy there.

HORRIBLE BEDSIDE MANNERS - NO COMPASSION! Is NOT taking this COVID19 pandemic seriously - shame on…read moreyou! I am a retired military/disabled vet and I was referred to Dr. Reddy from my eye doctor at the Veterans Administration hospital in Hampton, VA because I am near blind in my right eye. I had a scheduled 1000 appointment for 30 March 2020. I arrived 30 mins early for my scheduled appt. Upon arrival for my appointment, Dr. Reddy and his two receptionists were in the office area where I was to check-in. Dr. Reddy was also in the same room/area as the two receptionists - at this time I did not know who Dr. Reddy was. There was a patient in front of me who had just put his pen in the cup holding several other pens. Since I am a high-risk patient, I simply asked the receptionist if she had any sterilized pens. She told me I could use the hand sanitizer to sterilize the pens. At that moment Dr. Reddy interveined abruptly and stated, "or you can wear gloves when I come in". I politely explained to the doctor that someone from this office called me on Friday (27 March) to confirm my scheduled appointment and told me NOT to wear gloves because it just makes the spreading of germs worse. At that time Dr. Reddy seemed to become agitated and began speaking in a raised and rude voice/tone, almost chastising"me stating words to the effect "this COVID19 is nonsense of having to continue to wash your hands, etc". I excused myself and asked the doctor why are you raising your voice to me and why are you being RUDE and speaking to me abruptly for?" He then replied harshly to me (again) "I am speaking to my employee." Dr. Reddy then says to me I can sanitize my own pen or if that's not good enough I leave his office. I was stunned. I asked Dr. Reddy if he's a doctor. Dr. Reddy says I'm, a doctor. I then asked are you Dr. Reddy and he said he was. I asked Dr. Reddy again why are you raising your voice and speaking to me in such a manner. I asked him where are your bedside manners? I went on to tell the doctor that my eye doctor from the VA recommended you. Dr. reddy replied, "well I guess your doctor won't refer you to me again". He then said, "to get the hell out of his office." I left his office and I turned around and went back to the office to confirm the receptionists' names because they had witnessed the entire incident. One receptionist refused to provide me her name, stating she doesn't want to get involved. The other receptionist was on the phone and was unable to apeak at that moment.

From the outside, it's a crisp clean looking building. Once inside it's a little hectic. Reception…read moredesk, chairs to wait along the walls and patients working with technicians on glasses in the middle. The area to take contacts out/put in is a sink next to a cluttered counter. Discussions with the staff vary in professionalism. The Dr who saw me didn't explain what contacts were being recommended and why - just told to put in a pair and try for a week. I couldn't see distance at all and felt like I was being gaslit when I asked for my new Rx in my original brand. If you have other options in eye care providers, do it.

I had an appointment with Dr. Bond today and ended up walking out mid-exam -- something I've never…read morehad to do in my life. I will never return and feel compelled to share this experience so others can make an informed choice. Dr. Bond was shockingly unprofessional: arrogant, confrontational, and condescending from the moment he entered the room. His attitude wasn't just cold -- it was outright disrespectful. I've seen many doctors in my 52 years across a wide range of specialties, and I've never encountered such a disturbing lack of bedside manner or basic human courtesy. The interaction was so demeaning and uncomfortable that I felt I had no choice but to leave. It was that bad. If you care about being treated with dignity, compassion, and professionalism -- qualities every patient deserves -- I strongly suggest going elsewhere.