Very long wait time, with appointment staff changing times, canceling, providing different doctors…read morethan scheduled, and not seeming to know what's going on from one minute to the next. The care quality is up in the air based on who you see, and what their specialty and experience is for that type of care. One time I went in to have my eye photographed by a large machine and the teenage staff members there seems inexperienced and unable to figure out how to use the machine. One young lady was looking at her phone while eating a bag of chips a few feet away while the teenager male kept pulling my head and trying to position it in different ways and eventually had to ask the teenage young lady to put down the chips and help him try to figure out how to photograph my eye. It took them several times to figure it out. Considering that patients go there for very serious, often life-altering medical conditions that can be life-threatening if not treated properly or cause them to lose sight, it's disheartening and depressing to see teenage staff disorganized, disinterested, and seeming to be out of touch with what they need to be doing or how to schedule simple appointments.

This was my first appointment with Dr. Wagner, and I deeply regret going. Patients in the waiting…read moreroom were sitting for an average of two hours just to be seen for ten to fifteen minutes, which I found unacceptable. Still, I waited patiently for my turn. The nurse who checked me in tested my vision by holding up her fingers and asking me to look in different directions. No machines were used to assess the health or vision of my eyes, even though my optometrist had previously detected high pressure multiple times over the last six months. After numbing my eyes, the doctor came in, briefly examined me, and said my eye pressure was normal at 18 in both eyes (which I was very happy and also my optic nerve was fine). Unexpectedly, the doctor made comments about my weight. I explained that my A1C is perfectly normal and that I am comfortable in my size large clothes. I am a big breasted women so he seemed to assume I was overweight based on appearance alone. I did not come for unsolicited opinions about my body. I came for a medical evaluation of my eyes. I stood up for myself and asked him to stop, but he was loud and dismissive throughout the visit. After the appointment, I was shocked to receive a bill for $358. Other ophthalmologists in the area charge around $175 for a comprehensive exam that includes proper machine testing, like at Virginia Eye Consultants. When I contacted the billing department, I was told the wrong billing code might have been submitted but that it could not be changed because doing so would be considered fraud. However, it seems unethical that an incorrect code benefiting the provider financially was submitted in the first place. That's a fraud! I wrote a letter directly to the doctor and gave it to the practice manager, but she repeatedly ignored my follow-up requests. I do not know if the doctor ever saw it, or simply chose not to respond. I do not recommend this practice due to the excessive wait time, the doctor's poor bedside manner, and questionable billing practices.

Maybe I should just be editor of all these businesses! Who keeps entering all these names…read moreincorrectly?? Anyways, this should be correctly named Virginia Beach Eye Center. Although they do do surgeries, they do more than that. There are 2 doctors here both very well known in the area and in the field of ophthalmology. I've had a great experience with them individually, but the biggest negative thing about their practice is the wait. Be prepared to be here for at least an hour and 15 min. They have so many patients packed in that they inevitably fall behind. However, they do spend the time talking to you once it's your turn. Also in the same building is their affiliated optometry center. Instead of an ophthalmologist you can opt to see an optometrist. Then just walk right over to the other counter and get your glasses prescription filled! I often like to come in to get a few candies which they have a big bowl of by the counter. shhhhh

Eyes where done by Dr Kurtz and I still can't see anywhere near as good as before surgery. The only…read moreanswer i get is that there is fog and astigmatism in both eyes caused by surgery . Sent to cornea specialist from same Company and was told need surgery to fix what they did $2700 dollars per eye. So they caused it and now i cannot see nearly as good as before surgery and have to pay to fix what they caused. I suggest going elsewhere.

First and foremost Dr. Aris Delianides is rude and I believe there's always someone higher up than…read morehim to complain to. I don't like how I was treated or spoken to concerning a situation with my eye I'm assuming is a stye but I've had it now for 9 months . I'm doing the necessary treatment provided by the doctor but my eyes haven't gotten any better. Upon my visit he suggested updating my medication to 100mg instead of 50mg after already taking the medication for months now. Also I pay out of pocket 25.00 for this medication after my insurance is applied. He didn't know the end result if I took the updated medication and didn't tell me what other options I had. I had to google it and ask questions. I inquired about the steroid eye drops and I'm not sure if he made a racial comment or not but he said that wouldn't be good for my skin complexion and he rub his hand back and forth I guess implying my black skin tone because he said it would cause different coloration in my eye. So I did more research online and asked if he could drain the eye, he then goes to say that would be surgery here done in the office. I wouldn't suggested that as we're cutting the eye and scrapping it out but it may come back. What may come back ? What's going on with my eye if it's not a stye what is it? He was short with words and due to my insurance and what they charge every visit 50.00 would be applied on my bill owed as I didn't have the 50.00 upon my visit. I was grateful to the head manger for doing that's as 50.00 is due upon every visit. With the options presented to me and lack of communication and compassion the Dr. Rudely suggested that I get another opinion and see someone else. I felt disrespected and as if he was pushing me out. I left out of the very emotional because I thought we would at least have a solution to what's going on with my eyes after no results no changes within 9 months. I wish there was someone higher then him to complain to other then writing a review. I will take this further as his rudeness wasn't called for and still today I don't know what's wrong with my eyes just to keep taking the medication prescribed to me!

The best in the business! Only trust my eyes to Dr. D! I have been a patient of his for years and…read morefinally had the lasik vision light adjustable lens. It took a few months for my eyes to settle down ( never at a loss with vision. just light sensitivity) but I'm very please and would highly recommend!

Appointment was on time at middle of the day. Staff was great. Cost was reasonable and I was out in…read moreunder an hour.

1. Doc Fellner great 2. Office staff great…read more 3. Hole in wall partially patched, fuberglass insulation exposed. This is a health hazard as particles can become airborne & inhaled. Likewise, collects dust & debris which can support microbial growth/become airborne. Please seal the wallboard.

Dr. Shenouda is without a doubt one of the finest ophthalmologists I have had the pleasure to meet…read more She was recommended by another respected ophthalmologist to repair damages to my tear duct caused by an infection. The surgery went off without a hitch and my eye looks great! She is genuinely concerned with the well being of her patients and it shows. The staff there is also outstanding. If you are looking for a great ophthalmologist, then look no further than Dr. Shenouda!

I found Dr. Shenouda by doing a simple google search and boy am I glad I did. I woke up last…read moreMonday with itchy and burning eyes and turns out I had a corneal ulcer. Called Dr. Shenouda's office and they were able to squeeze me in same day. The doctor was so caring and concerned about my eye health. She even came in on Christmas Eve and the day after Christmas to check my eye health. She is a passionate and caring doctor. Would definitely recommend her.....

Outstanding care from a group of amazing professionals. They took great care of me. Super friendly…read morestaff and on time with everything. Highly recommended.

This place is terrific! Dr Scoper did my cataract surgery and I can't be more happy. Everyone is so…read morekind and truly cared about my vision. From the front staff, to the doctor to the wonderful surgery scheduler, I truly felt they care about me and my eyes. I also can't leave out the great people at the Virginia Surgery Center. They treated me like I was the only one in the room at that moment and time. Wonderful place wonderful caring people at both places. Thank you Dr Scoper and staff.

Mr.Sam and Ms.Heather were amazing at assisting me with picking out my eye wear frames. Also,they…read moreeducated me on my options on contact lenses. I am very satisfied with my experience.

I had a great experience getting LASIK from Beach Eye Care, specifically with Dr. Alvarez. The…read moreconsult was scheduled the same week I called, with surgery the next day. Smooth process with clear communication the whole time, and Dr. Alvarez was very professional during the consult and procedure. Highly recommend, I went from legally blind to 20/20, best money I've ever spent.

I started going to Dr. Pavilack when I had a problem from Surgery performed by a Dr. at another…read morepractice. He immediately diagnosed my problem and I was scheduled for Surgery to repair the issue. I have been going to Tidewater Eye Center for yearly eye exams ever since. The office is bright and nicely decorated. Office staff is very friendly. I highly recommend if you are looking for a new eye Doctor.

I don't know why this wonderful medical practice has received poor reviews from others. I've been…read morecoming here for decades on the advice of a friend. Currently I come at least once a year because I am required to have an annual Plaquenil exam by my Rheumatologist. I've never had long waits. There are waiting rooms in the examination room section of the office specific to each doctor. You sometimes have relatively short waits for additional tests administered by a different technician. There is also a short wait for the dilation eye drops to take full effect. But I can assure you that this is the "Cadillac Practice" for those needing specialized care. If you have an eye trauma they will find an immediate appointment for you, even if it's at another of their offices. Dr. Newsom did both my eyelid & cataract surgeries. The cataract surgery was a miracle. Needing astigmatism lens, he told me I would have to choose between far or near vision. The first eye was done with a distance lens. I was shocked when I stopped afterwards for brunch & could read the menu without glasses. I could actually see all distances. Having been extremely nearsighted, I've been wearing glasses or contact lens since I was a child. At my recheck the morning after the first surgery I told Dr. Newsom about being able to see all distances. He asked if I had ever worn one far & one near contact lens, which I had. He responded that we wouldn't even have to do the other eye unless I wanted sharper vision. If that was my choice he would do the other eye with a near lens. That was my choice. Being able to see all distances without glasses has changed my life. Driving, reading, piano music, television, computers....... It's all great with no glasses. Every year at my Plaquenil appointment I offer to kiss his feet. Once I asked why everyone's cataract surgery wasn't done this way. His response was that your brain adjusts & not everyone's can. My friend sees Dr. Pavilack, who she absolutely loves. He found a terrible problem created by a botched cataract surgery at a different practice. I'm here today to drive her home because of the difficulty in seeing with dilated eyes. She had to wait no longer than 5 -10 minutes. The office is large, clean, nicely decorated & has plentiful parking at its Republic Road location, which runs between First Colonial & Laskin Roads. If you want quality, caring eye care this is certainly the practice to choose.

Went to the Hampton office for my 1st appointment. Waiting…read moreroom was filled, so that seemed like a good recommendation Had the pre-doc vision screen, then waited for interior eye imaging Sat for 30 minutes, told I was I next, then 5 to 6 people went ahead me. Talked to one person waiting who says the Dr visits are like 5 minutes Saw Dr. Kapoor- very nice and easy to talk to. Listened well to me. Told me the cause of my eye issue, expected progress, and treatment. Felt like that was proper care for what i had, now we see what it does. My visit was 8 minutes, but all the my issues where addressed. so OK Besides the wait issue, seeing Dr Kapoor is hard schedule. Very busy. I do trust him in taking care of my eyes.

Dr Kapoor saved my eyesight. He diagnosed and surgically treated a torn retina. Dr Wagner also did…read morefollow up. Both doctors were competent, kind, efficient and highly skilled. I could not have had a better experience! Caroline Cox

Had initial appointment in this office and was treated with respect and graciousness. Friendly and…read moreefficient staff. Dr Levine was knowledgeable and thorough. Glad I picked this office and doctor for my eye care which required a specialist. I highly recommend them.

Friendly, not pushy or rushed. Wonderful recommendations. Tia was extremely helpful with ordering…read morenew lenses for my glasses and backup pair.