I lost the keys to my 1999 Toyota Avalon. Bill Penny Toyota was useless. They charged me $180 for…read more"diagnostics" and did nothing. I found 5 star locksmith and Tom had me up and running again in no time. Had I found them from the start I would have not only saved the $180 but alot off aggravation as well.

Absolutely the very best, cheapest, and most professional locksmith I've ever needed. Lost my one…read moreand only set of keys, God only knows where, and Tom was at my house in LITERALLY 5 mins, TOPS!!! Came out on my hour lunch break, had me a new key for my ignition in 15 mins, and my car started! Oh yeah, and don't know if him making another key to my car had anything to do with this, but my driver's side control for my passenger side window, (electric ), stopped working months ago.... IT IMMEDIATELY WORKED AGAIN AS SOON AS HE WAS FINISHED AND MY HAD MY CAR STARTED!! NEVER CALLING ANOTHER LOCKSMITH AGAIN, EVER... Tom, thank you so much for helping in such a stressful time! And being super quick about it!!!!

I had a small Sentry safe that I had lost the key to. Called Hawkins Lock & Key to see if he could…read moreopen it and luckily he was able to get it open. He was very professional and had the safe open in no time. He came in a timely manner. I highly recommend Hawkins Lick & Key. .

Brooks repairs two of our external door locks this week and the technician did a great job! He was…read morepersonable, worked quickly, and rather than charge us to go get a part he needed be waited while my husband went to Lowe's to get the part. It's great to have knobs that work! The only ding is, I asked him to make two additional keys to one lock, which he did, but he didn't give them to me. I tried to get his attention as he drove off and was unsuccessful. The missing keys is such a minor thing and we plan to just go to Lowe's to get my key copied. Thanks Brooks!

I had a very disappointing experience with Brook's Lock and Key…read more Before making the 15-mile drive to the store, I called to ask for an estimate to have two new vehicle keys cut. I was told I needed to bring the keys in for an estimate. When I arrived, I was not greeted and initially felt more like an inconvenience than a customer. After explaining that I had called earlier, I was asked to show the keys. When I questioned why I had to drive in just for a quote, I was told they needed to determine whether the keys were programmable. I explained multiple times that I only needed the keys cut, not programmed. During the conversation, another employee questioned how I planned to program the keys, and the interaction came across as condescending. Eventually, I was quoted $5 per key and agreed to proceed. Before cutting them, I was given a no-refund disclaimer because the keys were not purchased from their store. I accepted that and understood they could not guarantee aftermarket keys, but I expected that the keys would at least be cut correctly. After driving another 15 miles home, I discovered neither key would even turn in the ignition. I called the store and was instructed to make another 15-mile trip back so they could recheck them. Once there, I was told the keys may have been cut too shallow and that there was nothing more they could do. I was again reminded of the no-refund policy. Only after the failed attempt was I told that keys manufactured in China often have problems and that they regularly encounter issues with them. Had that information been provided upfront, I could have made a more informed decision before paying for the service. I understand that aftermarket parts can sometimes present challenges, but I believe customers should be informed of known risks beforehand, and I do not believe a no-refund policy should excuse an improperly cut key. Unfortunately, due to the poor customer service, unnecessary trips, and unusable keys, I cannot recommend Brook's Lock and Key. I wish I had gone to Blair & Sons from the beginning

Courteous, concerned, and prompt! The entire process couldn't have gone smoother and we're very…read morepleased. Kudos to Robert, and Justin and Colby, the installers. They were very patient and answered all of my questions along the way! Ours is a 4x6 shelter, installed perfectly in our garage!

My husband and I really researched above ground storm shelters before deciding on Valley Storm…read moreShelters. We liked the quality of the product and the manner in which it is installed. We just had ours put in and I have to say how happy I was with the process from start to finish. Deanna at the showroom was pleasant and informative and made the purchase process simple. They were able to install sooner than we thought at first, so BEFORE the spring onset of Tornadoes. Justin and Andrew did the install and were on time and on point. Those guys work! No fiddling around. Justin explained the whole process prior to starting, checked with us before beginning each next step to make sure we were all on the same page and proceeded with focus. He walked us through everything upon completion and answered all our questions. For a young man, he sure could teach other contractors how a job should be done! I highly recommend Valley Storm Shelters. I think my life and the life of those I love is worth the money spent and I wanted the best. To be honest, I expected to pay more. Thank you Valley Storm Shelters for giving me peace of mind and a safe place to shelter. Great job!!

Excellent efficient and affordable service. Chase did a great job with repairing / programming 2…read moredoors, a keypad and 6 openers. Will definitely get in touch again if further services are needed but hopefully not required. Thank you

Very prompt service. Excellent communication. Installed new garage door and programmed old openers…read morefor backup.Very pleased with service and quality.

Great service (next day) and competitive pricing!…read more Had to replace my chain garage motor. Called Wilson Garage first since they are a mile from my house and quoted me $450. However, after two days of no return call to schedule a service date, I called precision which quoted me next day for $850 . Called Overhead Door Company that quoted me $490 next day service. Technician called me 30 min before arrival. Very professional and fast. Job was complete in about 20 min. New motor works great and very pleased.

One of the garage door openers at my house is really old and not WiFi compatible. I called Overhead…read moreDoor Company of Huntsville/North Alabama to inquire about purchasing a WiFi enabled garage door opener. They had what I needed and an appointment was set up for the opener to be installed in less than 24 hours. Buddy showed up. He was pleasant and personable while he worked at a fast speed taking the old opener off and installing the new opener. He replaced the spring and rollers for two garage doors. Afterwords he lubed both garage doors. His work was excellent. He was efficient and fast. We have more garage door openers to replace and will call next week to schedule an appointment. We will request Buddy to come back!!!

Vince is reliable, dependable and trustworthy! He has helped me out personally when my garage door…read morespring broke and I couldn't get my door to open. He has also come to the rescue of my neighbors and has made me proud to refer him to others! Call Elite Door Service and your problem will be solved!

I asked for an estimate to install a roll-up door in my shed; they sent someone, but I never got a…read morefinal estimate. I suppose they didn't want to do a job that small.

In need of (shingled) roof replacement on our 1978 home that we bought just 9 years ago (getting…read moretoo difficult to convince the home-insurance agents that it's less than 15 years old - absent documentation). We'd had several outfits here for inspections and estimates, most of them wanted us to submit "hail-damage" insurance claims, and then they tried to tell us, "Oh no, that won't raise your premiums at all!" We called BS on each one of them. The "WAG'd" verbal-ONLY estimates that we got were all over the map. Enter HomeSafe, and John May. Phone call "about 15 min. out." Firm handshake, and some get-to-know-you conversation about history on the property and roof. Well prepared to discuss several grades and price-points of shingles, drip-edge, flashing repairs, brick-to-roof transitions, ridge-vent, decking repair, snow-and-ice treatment in the valleys, vent coping, clean-up, et.al. Probably a good 15-20 minutes on the roof, and further discussion about what he observed and documented. Our position: "done right, and with the best materials." Then the BIG question..."how much up-front?" We were surprised. John: "Nothing. We get paid when you're happy with the job." A few days later we had a WRITTEN contract in-hand, and for a VERY reasonable amount (double-digit thousands less than one very prominent local outfit). We went on the schedule for 3-4 weeks out. Dump trailer arrived day prior - parked on concrete - all debris to go directly from the roof to the trailer. Crew showed early AM for two days. Brought tarps to collect stray materials that fell from roof. Clean-up afterwards was pretty good, considering bushes / flowers / pool to work around. Had a couple change-orders (adds) that were easily accommodated. After they were done, I did my own hard look at the work - found a few nit-noids - let John know. Together, we hit the few points on the roof, confirmed the needed tweaks, and folks were back the next day to make the fixes. Money changed hands the next day, and John even brought the wife a new "hummingbird swing" that had inadvertently "disappeared" in the cleanup! We've been in the area almost 9 years, and eight times have had to contract for work that we couldn't do ourselves. HomeSafe is only the second time that: we've felt we'd not been taken advantage of; we've not had to "fight" to get the job done correctly; we've not been displeased with the final result; we'd not had to pay at least 50% up-front. John's card in on our refrigerator - permanently - for other services we might need. Y'all can't go wrong with these guys!

HomeSafe Roofing did an amazing job on our roof replacement. Jake and Marcus are first class and…read morekept in regular contact and stayed on schedule. A minor repair was needed and they did it without having to be told about it. Great work.