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    9 years ago

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    Brooks Lock & Key - Front desk

    Brooks Lock & Key

    (20 reviews)

    They have always been my go-to for residential lock issues anyway, but this time I needed to…read morereplace a lost key/fob combo for an Outback. The local dealer claimed the vehicle was too old and wouldn't order an OEM fob, so I went online to find a generic one. When it came in, I took it to Brooks Lock & Key in Huntsville to get the key cut. That's when I realized they were a bona fide automotive locksmith and they were able to program my car's fob functions right at the store. He even told me they could order an OEM fob for the car. I have always had great experiences at both of their locations, but the guys at the Huntsville store really went above and beyond to help me. They are very professional and fast, and it was an overall great experience. I would recommend them for any job. And I'll never have to go to another dealership again!! Well, at least not for key programming ;-)

    Brooks repairs two of our external door locks this week and the technician did a great job! He was…read morepersonable, worked quickly, and rather than charge us to go get a part he needed be waited while my husband went to Lowe's to get the part. It's great to have knobs that work! The only ding is, I asked him to make two additional keys to one lock, which he did, but he didn't give them to me. I tried to get his attention as he drove off and was unsuccessful. The missing keys is such a minor thing and we plan to just go to Lowe's to get my key copied. Thanks Brooks!

    MrQuickPick - roadsideassist - Updated May 2026

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