I booked the Buttered Rum Body Scrub and, unfortunately, the experience did not meet expectations…read more The front desk was not very informative, and I found myself having to navigate the process on my own. The service itself felt lower in quality compared to similar treatments I've had at other studios and did not come across as particularly professional. At checkout, I waited several minutes while the staff appeared very stressed and overwhelmed, which made me feel uncomfortable -- it's difficult to feel at ease when the people assisting you seem to be under that level of pressure. Overall, the experience felt underwhelming and not on par with what I had anticipated.

Experience was great and we will do it again and have recommended. Welcoming staff, great products…read moreand very nice amenities. The massage itself was top notch with comfortable tables , warm, nice music and quiet. Very relaxing. I would give it a 10 if it wasn't so expensive We had a couples massage and it was one of the best we've had, we immediately booked another session. Excellent, quality service and we left feeling relaxed and happy

Facial was relaxing and facility is top notch. Very friendly staff. I will certainly return!read more

WOW! Another amazing spa treatment at Wood House Spa. The moment you open the door you are…read moretransported to luxury surroundings. The check in was welcoming and I was treated like royalty being guided to the beautiful locker area then tranquility waiting area. I was given the best facial by Maria who evaluated and recommended the perfect facial to fit my needs. The checkout was very warm insuring I was taken care of and offered to book my next glorious session. Highly recommend especially if you want to treat yourself or someone you truly want to spoil. The lavish indulgence you receive is second to None. The staff is so well trained and truly exceptional at their jobs.

First, I am really confused about the low rating on Yelp for this MassageLuxe in Naples, FL. The…read moreGoogle rating is 4.6 and we had a flawless experience today. We had Groupon gifts to use here so Paul got a massage and I got a Seaweed facial. Zoe was my esthetician and she gave me one of the most relaxing facials I can ever remember getting. Her approach is soft and methodical. Paul's masseuse, Damaris, provided a medium to firm muscle massage, exactly what he asked for. Damaris made all efforts to ensure Paul was relaxed and comfortable before, during and after his massage. Both of us also used the hydoluxe bed, which is always a nice treat. The staff out front was friendly, patient and efficient. Sometimes you need a lot of patience dealing with the Groupon gifts, like today. But we got it figured out. We definitely recommend this MassageLuxe location!

I've been a loyal MassageLuxe member at the Fort Myers location for years and never had an issue…read moreuntil now. I booked five massages for a group as a birthday event at the same location, and confirmed over the phone that everyone was scheduled together. When we showed up, we were told that somehow two of the appointments were moved to a different location without anyone ever telling us. Instead of helping fix the situation, the staff said it counted as a "no call, no show" and charge me for two 90-minute massages plus a $20 transfer fee. We were there on time, at the location we were told to go to this was clearly a scheduling or communication mistake on their end. After being a loyal customer for years, this was extremely disappointing. The lack of accountability and customer service ruined what was supposed to be a relaxing day for our group. Definitely rethinking my membership after this experience.

I just had an amazing, relaxing and therapeutic massage with Luis!…read moreHe is excellent. Really knows what he is doing and very professional. Thank you Luis

I asked for deep tissue. I was in extreme pain in my neck and shoulders, my therapist must not…read moreunderstand English, I had to show her and how hard I needed. She said OK. Did not happen, was more of a soft massage. Frustrating trying to explain and still walk out in pain. I went to a nail salon right after for a 20 min neck and shoulder massage. Much better and half the price. Make sure if you go, they understand English.

I love this nail salon. It is always clean with great pedi seats. The employees are very nice & the…read moremassage at the end is fabulous. This time I got a gel mani from Peter. He did a great job. I think it was $30. I called prior to going due to covid but they got me right in. I went on a Monday and they had several customers but weren't busy. They have other services like brow threading, massages etc. I've been a customer for several years & will return when in Naples.

Do not recommend. I went to get my toes done a couple months ago and it was great so I decided to…read morecome back for a gelx manicure. This time around the lady kept drilling on my cuticles to the point where they started bleeding on both hands. Then proceeded to tweeze them, then paint and put oil over the blood with the brushes used for other clients. I went back days later to say something because my skin won't stop bleeding and ripping and they gave no apology and refused to give me a refund at first and tried to only give a discount.

Eddie at check in was amazing! Super friendly and answered all my questions. My massage was top…read morenotch! The masseuse was Lissette I believe! Will be back for sure !

Yaniel was an excellent masseuse He got all of the tight…read morespots in my neck and shoulder and lower back I would go to him again

Dr Stanciu is a facial artist with an eye of perfection. She not only knows how to enhance your…read moreappearance but makes you look and feel years younger creating a very natural turn back the clock appearance. I give Dr. Stanciu a 10-star rating and I am extremely satisfied with uplifting applications to make me feel and look years younger. I have been fortunate enough to have Dr. Stauciu help me through the my stages of advanced aging and her treatment is exceptional. Thank you Dr Stanciu, you are appreciated. NL

Because of Dr Dr. Stanciu's specific training, she understands aesthetics in a unique way. Many…read morepatients who have TMJ related hypertrophy have benefited greatly from her eye for balance and proportion .. with the end result of restoring natural beauty.

I had an amazing experience here! This was my very first time getting a massage and I will be…read morereturning soon. As soon as you walk in it's relaxing and welcoming. The girls are super friendly and professional. My masseur Miguel was amazing! He took his time and throughly explained what he was going to do and how it was going to be done. He made me feel safe and comfortable. I would definitely recommend visiting Miguel the next time you are looking for an amazing massage experience!!

Bought a Groupon for a 60 min deep tissue massage and it was the best experience. Gus was my…read moremasseuse. He was very educated and professional. I will 100000% be back! I feel like a million bucks

6 stars, if I could! Trust the team, have no fear. I recently had some skin issues to deal with and…read moreDr. Smith first provided a treatment plan with extraordinary care and compassion. With extensive experience, I was in good hands (literally!) when Dr. Lambert conducted Mohs surgery on my forehead. Then, Dr. Gardner, the plastic surgeon, followed up and created beautiful results. They did everything so well, and I am beyond grateful.

This the worst office to reach anybody. No one knows anything. No one can help you with any…read morequestions. Horrible service. You call they out you on hold and hang up on you. If you have another place to go to I would go. Was recommend this establishment but clearly does not hold up to its reputation. You call them for them to tell you I'll call you back still waiting for my call back from 2 weeks ago. So if you have anywhere else to go I would go, horrible service for a place that has to help people.

I've been there a few times and it is very very professional. I was lucky enough to find Angela…read more she was very knowledgeable and professional. She seems to be very well trained. Knew exactly how to help with my needs .... Everyone there is so friendly and nice and professional I have to say Angela as she is my favorite sets the tone for all around wellness that this facility exemplifies

Amazing I've been to other foot spas. This one by far is top notch service. I did the 60 minute…read morecombo for $75 so worth it so relaxing highly recommend if you're in the Naples area.