I always have a great experience at Spavia the services and the practitioners are always top notch,…read morereally get a lot of use out of my membership!!

I booked the Buttered Rum Body Scrub and, unfortunately, the experience did not meet expectations…read more The front desk was not very informative, and I found myself having to navigate the process on my own. The service itself felt lower in quality compared to similar treatments I've had at other studios and did not come across as particularly professional. At checkout, I waited several minutes while the staff appeared very stressed and overwhelmed, which made me feel uncomfortable -- it's difficult to feel at ease when the people assisting you seem to be under that level of pressure. Overall, the experience felt underwhelming and not on par with what I had anticipated.

I booked a whole day here, massage, facial, pedicure while on vacation. I've been to several spas,…read moreand highly recommend Woodhouse if you are in the area. Most importantly, the services are great. The pedicure was fantastic, clean, comfy massage chairs, warm neck towel, all the extras. My massage was fantastic and specific to my personal needs (pregnant!). My facial was the biggest surprise, not just because I was glowing afterward, but because the massage during my facial to my arms, shoulders, feet, was... amazing. Where this place really wins is the quiet room, amenities, and staff. I like a bit of time between services, that quiet room is cozy, with tea and little snacks, it's truly lovely. This place feels like they have an Army of staff, constantly checking the locker rooms and quiet room, cleaning up after guests. Everything was so clean. I will spare the internet from my personal dramas, but I also had a family emergency the day of my service. My husband had called the spa to pull me out of my massage. It was 30 minutes into my first service, and I had to cancel my whole day. The staff were more than professional, they were genuinely caring and kind to me as I was crying, they were even going to drive me to the hospital. Later that afternoon I called back, believe it or not they were able to get me rebooked with some differences, before the end of my vacation. This is the kind of business you should be very happy to support.

WOW! Another amazing spa treatment at Wood House Spa. The moment you open the door you are…read moretransported to luxury surroundings. The check in was welcoming and I was treated like royalty being guided to the beautiful locker area then tranquility waiting area. I was given the best facial by Maria who evaluated and recommended the perfect facial to fit my needs. The checkout was very warm insuring I was taken care of and offered to book my next glorious session. Highly recommend especially if you want to treat yourself or someone you truly want to spoil. The lavish indulgence you receive is second to None. The staff is so well trained and truly exceptional at their jobs.

I've been a loyal MassageLuxe member at the Fort Myers location for years and never had an issue…read moreuntil now. I booked five massages for a group as a birthday event at the same location, and confirmed over the phone that everyone was scheduled together. When we showed up, we were told that somehow two of the appointments were moved to a different location without anyone ever telling us. Instead of helping fix the situation, the staff said it counted as a "no call, no show" and charge me for two 90-minute massages plus a $20 transfer fee. We were there on time, at the location we were told to go to this was clearly a scheduling or communication mistake on their end. After being a loyal customer for years, this was extremely disappointing. The lack of accountability and customer service ruined what was supposed to be a relaxing day for our group. Definitely rethinking my membership after this experience.

Ashley is WONDERFUL!!! I have a complicated back history and am super picky for massages. I was…read morelucky to be referred to Ashley and wow - I see her regularly while staying in Naples. She listens to what you want and has such an amazing flow to the massage, I can feel the improvement of circulation while still applying strong pressure! Highly recommend her. It's clean, nice staff and reasonable pricing esp if you do their monthly.

I just had an amazing, relaxing and therapeutic massage with Luis!…read moreHe is excellent. Really knows what he is doing and very professional. Thank you Luis

I asked for deep tissue. I was in extreme pain in my neck and shoulders, my therapist must not…read moreunderstand English, I had to show her and how hard I needed. She said OK. Did not happen, was more of a soft massage. Frustrating trying to explain and still walk out in pain. I went to a nail salon right after for a 20 min neck and shoulder massage. Much better and half the price. Make sure if you go, they understand English.

Regular pedicure cost $35 which is a fair price for the service received. The place is clean and…read moreeveryone was nice. I'd go again.

These people are not nail technicians but creative artists …read more Monica and Bo are number one

Eddie at check in was amazing! Super friendly and answered all my questions. My massage was top…read morenotch! The masseuse was Lissette I believe! Will be back for sure !

Yaniel was an excellent masseuse He got all of the tight…read morespots in my neck and shoulder and lower back I would go to him again

Because of Dr Dr. Stanciu's specific training, she understands aesthetics in a unique way. Many…read morepatients who have TMJ related hypertrophy have benefited greatly from her eye for balance and proportion .. with the end result of restoring natural beauty.

Absolutely the worst experience I have ever had. To start,…read morethe doctor was over an hour late. When she finally came in, she had nothing but attitude and negative energy. As soon as she found out I purchased a Groupon, her behavior changed completely. She pressured me to buy an additional 20 units of Botox, saying I should "listen to her" or I could "do my own thing" and not look good. It was extremely unprofessional and lacking basic manners and people skills. When I said I wanted to cancel the appointment, she became even more rude and aggressive. She practically pushed me out of the room and told me to "go home where I belong." I was shocked by how disrespectful and inappropriate the entire interaction was. The office itself felt outdated, and the front desk staff were not friendly or welcoming either. Honestly, if I could give this place 0 stars, I would. Total disgrace and an embarrassment for a business in Naples. Looking at the doctor's own appearance afterward, I'm actually grateful I didn't go through with any procedure there.

I had an amazing experience here! This was my very first time getting a massage and I will be…read morereturning soon. As soon as you walk in it's relaxing and welcoming. The girls are super friendly and professional. My masseur Miguel was amazing! He took his time and throughly explained what he was going to do and how it was going to be done. He made me feel safe and comfortable. I would definitely recommend visiting Miguel the next time you are looking for an amazing massage experience!!

Bought a Groupon for a 60 min deep tissue massage and it was the best experience. Gus was my…read moremasseuse. He was very educated and professional. I will 100000% be back! I feel like a million bucks

6 stars, if I could! Trust the team, have no fear. I recently had some skin issues to deal with and…read moreDr. Smith first provided a treatment plan with extraordinary care and compassion. With extensive experience, I was in good hands (literally!) when Dr. Lambert conducted Mohs surgery on my forehead. Then, Dr. Gardner, the plastic surgeon, followed up and created beautiful results. They did everything so well, and I am beyond grateful.

I hadn't been back to the Woodruff Instirute for 10 yrs at which time a lesion was removed from my…read moreshoulder . Non-cancerous (luckily) and no scar. Last week I called the office to make an appointment for a general exam . The doctors aren't taking new patients but the receptionist said he'd email Dr Hernandez and ask if she'd see me. It wasn't 24hrs before I had a call back and an appointment with Dr Hernandez. Dr Hernandez performed a very thorough skin exam and before I left I scheduled an appointment for 1 yr.

I've been there a few times and it is very very professional. I was lucky enough to find Angela…read more she was very knowledgeable and professional. She seems to be very well trained. Knew exactly how to help with my needs .... Everyone there is so friendly and nice and professional I have to say Angela as she is my favorite sets the tone for all around wellness that this facility exemplifies

Amazing I've been to other foot spas. This one by far is top notch service. I did the 60 minute…read morecombo for $75 so worth it so relaxing highly recommend if you're in the Naples area.