Love coming here! I get the facials and massages and they always hit! I love the robes and slides…read moreyou get to wear around the spa. I also appreciate the warm and welcoming customer service. I also like that you can get water, chai, and coffee while waiting in their waiting/ lounge room which is very clean and relaxing! Only downfall is that I do feel as though it's a little pricey!

Update: Read owner response. She's reveals herself. Her problem is she makes up fabrications, and…read morelacks accountability. She's needs to go OUT OF BUSINESS. I went for the hot stone massage with a high pain level. I left with a high pain level. The LMT never did an evaluation with me. I was then rushed out, and had my salt room appointment canceled and refunded that was immediately after. Owner is rude, along with the staff. Owner constantly pays to have negative reviews removed on here and Google. The place is beautiful. The staff is rude and inexperienced. Owner has no business in the healing business. There's a constant influx of untrained, inexperienced or uninterested workers there. When the services aren't spectacular, the customer service should be. I was also mistreated by the owner. Avoid this place.

Clean facility! Friendly staff! Quality massage therapists! I love that it's a family business as…read morewell!

Massage was painful and did not flow like a typical massage. Was all elbow and my body feels worse…read morenow that it did before. Spoke to owner about this and was told that they usually don't get complaints about this therapist and that she could recommend another one but didn't offer any way to make it correct, which is disappointing considering what I spent.

Called at 10:45 for a noon appointment. Showed up at 11:55 and she said she could don't take me…read moreuntil 12:30 (and didn't seem confident with that, tbh). This messed up my entire afternoon, as I called ahead to pickup food for after the massage I was supposed to get. Lady gave me a $10 off for the inconvenience, but I doubt I'll come back. Really, really bad , leaving me really, really mad.

Had a wonderful hot stone massage with Shu today. This was my first time here, I was given a gift…read morecertificate from my family. I really enjoyed. Great place and clean. Highly recommend.

A luxury massage experience that can't be beat!…read more A couple times a year I will treat myself to this experience (one through the 10% birthday reward). I have had great experiences each time from start to finish. From the changing room where you get a robe, sitting in a private waiting area with water, tea or champagne, the cozy massage room, then coming back out for more water, tea or champagne. The most recent time I had Kayla and she was AWESOME! 6 out of 5 stars. I was suffering from some leg discomfort and she was very professional with asking me where I wanted her to focus on, and whether she could skip other places to focus more on the areas I mentioned. Light conversation too throughout (which I know is not for everyone but Kayla is really funny though to not have a brief chat!). It's a higher price than most places, but that comes with the quality of the location and top notch massage therapists.

Ordered a couples therapeutic massage. Masseuse was late And made us wait 45 minutes past our…read morescheduled time. Massage was weak and one of the masseuses upgraded my massage to a deep tissue charging us more and I did not order, ask nor request a deep tissue massage. Staff was inconsistent on curtain wording regarding the issues we expressed.

I felt so relaxed after my facial at SamLab. My appointment was after a long day of work and the…read moreesthetician listened to all of my concerns. She's been in the spa business for years and finally got her own place! You can't beat that price given the services you are provided with. Highly recommend!

I have been seeing her for over a year every month and she's been doing a great job rejuvenating my…read moreskin! She's spent time explaining proper skin care routines to help achieve my skin goals. The aesthetics of the Spa are so warm and welcoming, along with the relaxing Spa music. I always feel well taken care of when I come here! Awesome services and my skin looks amazing!

I visited this spa for the first time yesterday. I chose The Evexia Package. Had a deep tissue…read moremassage by Luca and a lovely facial by Victoria and a foot soak to top the afternoon off. They offer a huge selection of services and the facility is beautifully decorated and welcoming. Grateful to see the Bible verse 1 Corinthians 16:14 on the wall "Let all that you do be done in love". Danelle, Lake Orion MI

As with the other actual real review, exact same thing happened to me…read more My appointment was 6:30PM for a Deep Tissue massage. Sadly after making this appt., I saw that Stephanie practices "Reiki", and I'd never have made an appt. with her going in knowing this. According to her own website, it is a "BELIEF that disturbances in energy fields in and around the body result in illness, and that improving the flow and balance of energy can improve health and relaxation. Energy is transferred from their own hands to the client by gently touch." So what happens here is instead of massaging the Client, Stephanie rubs her hands together, makes them warm, then holds them above you...looking for your Energy Field or other invisible nonsense. I get enough pushback for myself with believing in Ghosts and Hauntings, I don't believe in Reiki, nor was I requesting this service. Wrongly thought this would be OK. Got to her location on Jefferson, I couldn't tell if I should go in or what was going on. They're smaller buildings in an office park and at a little after 6PM, there were many cars around, people in and out of the parking lot. At 6:20 I head to her suite, the door is locked and it's dark inside, no sign, thought I had the wrong place. Walked around the side, slipping on snow and ice, tried another door, it was unlocked. If this isn't 100% Creepy, she's sitting in the dark suite, all lights are Off, she had just sat in there, with her German Shepherd, watching me try the door, but didn't open it or respond. Then she's sitting in the darkness, laughing as I came in. I'd never met her, given the very large dog and no lights on, I was now sure I was in the wrong place. Nope. She didn't bother to introduce herself, no signage, her space opens up to other attached offices where people are talking, loudly. Stephanie gave me a standard "Massage" form to fill out but she didn't really care what it said or my "problem spots", she only used it as a Release form. Stephanie ignores what I filled out, says she has her massages all planned out, apparently the exact same for everyone. She wants to do my thighs, calves, rear, etc., and so I stop her. I have immense unresolved pain in one part of my back from a very bad car accident, she had a car accident, I don't care really, that's what I want worked on. She informs me that she "does everyone's glutes". No, I am not asking for that, but she wouldn't hear it, she's doing the glutes and that's that. I've never had a Massage Therapist come in while I'm still undressing, this was a first. I'm across the room, and maybe 15 seconds after she'd left, in walks Stephanie with her dog. Her dog was in the room for the entire massage. I love dogs, but that was totally weird. Nice dog, but inappropriate, she tried to explain, might have had something to do with a man, but I immediately tuned out her personal negativity because I'm not there as her Therapist, and I'm trying to relax. The actual massage: Kind of Deep Tissue, more like Swedish. And the Reiki! I said no Reiki, yep, all kinds of Reiki! Hand clapping, her hands sitting for minutes above my back, I don't know if she was chanting or what back there. And the glutes! I knew that was coming. I actually had to stop her from doing my thighs after having an entire talk about I didn't need my legs done. She spent a lot of time on my skull too, I only asked for my back, pressing down on her version of "Trigger Points", which probably came from a book, and even they are controversial. Stephanie apparently has a one-size-fits-all approach to Massage. All Clients get the same Massage no matter what you request, ask for, put on her intake form. You're going to get useless hand-clapping Reiki, your glutes, your thighs, an inordinate amount of pressing with thumbs on your skull. When you asked for and paid for a Deep Tissue Back Massage, that is not what you will receive. In fact, she argued with me that the deep tissue I requested "came later" in her own personal "program" of massage, after many visits. Nonsense! My back hurts now, I'm not agreeing to her program of anything. When my massage ended, it seemed very short, I turned my phone back on. The massage didn't start until around 6:35, it was now 7:18! I couldn't believe it. I tried to quickly get dressed and get out of there. Stephanie did not offer me a water, or to use the bathroom, as EVERY single other Massage establishment that I've ever visited for 2 decades has. She instead had her phone on, and wanted me to sign up for the following week for another massage. What do you say to that? When a 1 hour Deep Tissue Massage becomes a 40 minute rubdown, that includes lots of painful forcing thumbs down on my skull while searching for Trigger Points, hands clapping together, which startles you while trying to relax, and then being held above your skin for minutes on end while someone may or may not be chanting, No Way.

I am so shocked and disappointed with the therapist's professionalism. I was excited to receive…read moreCranioscaral since it's been a while. The session went well until she stepped out the room and I looked at the clock. She had cut my session off by 15 minutes or so. My appointment time was 11am. I arrived at 11. However, you have to be buzzed in to enter but she just switched locations so her room was not even on the list to be buzzed in. I called her 3 times and texted her after. By the time she came to the door it was 11:06. It was about 15 after when the session started.. yes I keep track of time because sometimes therapists will cut your time.. like today. I mentioned how the session was about 15 minutes short and she seemed annoyed. Her response, 'fine I'll take $5 off'.. it's not about the $5, you cut a lot of time off!! The response was very unprofessional. I would have returned if the session was actually the time it was supposed to be but 15 minutes short is ridiculous. I'm still annoyed by the time cut.. I would have rather paid double the amount and received the full session because i really need Massages.

I had an amazing full body 90min massage! Great pressure and great customer service. Can't wait for…read moremy next one