A few weeks ago I did a review for Vitex. It was one star....they read the review reached out and…read moretruly wanted to know what went wrong. But it didn't stop there they took on each issue and addressed the fix, made the consultative recommendations I had been looking for originally . The person spear heading this customer care was Jenna. She listened, she talked to management , she took the time to hear me , to guide the project, tie in the top technical talent in our home. A gentlemen by the name of Rico who spent the time to understand our home, acknowledge what was wrong and consult to provide the best solution that truly provided us the security and usefulness we thought we were originally going to get. Night one we had a bear visit our home and the new cameras and placement gave us the safe feeling we needed! Jenna went above and beyond as did vitex management and the in home tech to make our experience what we had hoped it would be! We felt heard Thank you!

Horrible customer service and incomplete work. Vitex Uxari is a terrible company. The field…read moremanager was incompetent and two conversations with management yielded nothing. This is a clown show. Stay away.

Excellent work, and very good price work was done quickly. If you are in need of lock work I would…read morehighly recommend you try Acco

Excellent work by a great dude with a local company. I needed a smart lock for my front door, and…read morehe got me a fair quote really fast and the work done quickly with high quality. Everything is working great! Much appreciated!

Do you have any idea how difficult it is to change a first impression?…read more Let me tell you (OK, I won't) about how *much* I disliked my initial experience with Vitex and our new smart home - all because of one of our first salesmen. That said, ROBERT (as well as some other techs over the past year or so) significantly changed that first impression. Robert was the first tech, however, to go WELL ABOVE AND BEYOND when he added power and a lanai camera for us last week, as well as updated our ACE Module. Robert knew just when to ask another tech (Tim) for assistance (when crawling around in our rafters) rather than leaving us in the lurch. Robert was friendly yet efficient. No wasted words, but willing to listen and he was responsive. Robert even remedied the train wreck inside our hub cabinet using only zip ties! One of the most important things to me is getting solid response and help when I need it - and having a feeling our home security needs have been met. Every time I've called Uxari I've had great customer service on the phone. Uxari's service after the sale has been great, and I feel confident my home is secure. I've almost forgotten old what's his name...

Do Not do business with UXARI, Had several customer related issues with them around 8 weeks ago…read moretheir customer service was terrible to begin with and as a customer since March of 2021 was very surprised how bad they have gotten, 1st. in order to resolved a technical issued we had to pay a service aggreement even to get service support of $30. a month which we said no , 2nd. they came to service "of course another fee for the service call and another charge for the panel new battery" our alarm panel due to changing our internet and in order for us to get the new alarm panel it will cost $500. outright or $380. but be forced to a 36 months contract we opt to keep the old panel since we felt that as a loyal customer it was very concerning all these fees and nickel and dime from Uxari, well we did write a concern here on YELP and guess what they call us every day until they said NO PROBLEM we will do the new panel for $380. and no 36 months service agreement but take the YELP review down, so we did take it down and then ZERO No calls No service call to come and install the new panel ZERO almost 7 weeks later and nothing from Uxari they jsut wanted us to take the review down and is business as ussual for them.... now they call and said they want for us to pay for the technical service agreement of $30+ tax a month for 12 and sent us a bill for $385.. they are making it very obvious how money desperate they are.... We will NOT do any more business with them once our contract end in March since we have always paid them ahead for a full year service...

Very good service. Showed up on time and also took on other mounting tasks that popped up on site…read moreto complete the job completely

I am a home theater enthusiast and have maintained one for the last twenty five years. I decided…read morethat I wanted to kick things up a notch and find some pros for our new home in Fort Myers. Found Robert on line and he was very responsive as I shared what I was looking for. He gave me a fair quote and we scheduled an install date. Robert's tech team were total professionals. They were very experienced and knowledgeable and probably spent 6 hours on my install. After they finished the installation they patently went over how to use my new equipment. There was a lot to learn and Robert mentioned a follow up visit which he made happen! I love what they have done for me. Wouldn't hesitate using them again. This is who you call if you want professional, reasonably priced pros to install your home theater! Well done gentleman!

Sean is great! Very knowledgeable, he is a very nice guy who knows what he is doing and gets the…read morejob done. We had a camera system installed, he worked all day in the heat and did a perfect job.

From the owner: Home Automation, Home Network Systems, Cameras, Smart Homes, Smart Lighting, full home control and…read moreautomation. Smart panels and structured wiring.

my family fought for 6 years with terrible wifi in our house due to our house having concrete…read morewalls. Poor tv streaming,computer connection, phone, tablets ect. I found Manny working on a house across the street from my house and asked him about the problem im having. He came over looked at my house and recommended a wifi mesh system. I had him install it and no longer have any issues. Manny does great work and is VERY knowledgeable. Don't bother wasting your money on wifi extenders they don't work. Call Manny and find out what will really fix it

From the owner: At SOFLA Technologies, we help homeowners turn their houses into beautifully connected living…read morespaces. Based in Naples, we specialize in smart home systems that blend cutting-edge technology with elegant design—making your lighting, shades, music, security, and home theater work seamlessly together. What makes us different? We listen. We take the time to understand how you live and what matters most to you. Then we design a system that’s intuitive, reliable, and tailored to your lifestyle. Whether you’re building a dream home or upgrading your current space, we’ll guide you every step of the way—from design and installation to ongoing support. We’re licensed, insured, and committed to quality over volume, which means your project gets our full attention. With SOFLA, you're not just getting smart home tech—you’re getting a trusted partner who cares about the details as much as you do. Let’s create a space that’s not only smarter, but truly feels like home.

Mark and Jack were very attentive and installed the most quality, high definition surveillance…read morecameras at my business that I have ever seen! Give them a call! Highly recommend.

From the owner: Keep your home or business safe with hi-resolution security cameras from the veteran-owned SW…read moreTechnology Solutions of Naples, FL. Their security and surveillance systems are the cost-effective alternative to damage or theft at your property. You can trust their 21 years of experience to equip your property with the highest grade security cameras at competitive prices. When it comes to installing surveillance cameras at your home or business, the benefits are endless. Clients of SW Technology Solutions can enjoy: Theft determent Improved productivity Reduced liability claims In addition to protecting your business, you can also enhance your store's layout by seeing your customer traffic flow and eliminating subtle obstacles from their purchasing path. Most importantly, clients can enjoy peace of mind knowing their store is always being looked after, as you can manage your system remotely from anywhere in the world. Take proactive measures against personal and professional damage or theft when you choose premium security cameras from SW Technology Solutions. They offer an impressive selection of affordable, high-performance security systems. Call (239) 599-7987 today to speak with a team member or visit them online for more information.

The salesman came out and we discussed the type of fence that we wanted to keep our animals safe…read moreand inside the yard. Although we had to wait a little bit of time, we are extremely pleased with the quality and the workmanship that went into our unique product everyone was extremely courteous, and the job was well done. It will be finished soon, we are just waiting on the custom doors. It is worth every penny.

Building a home in Naples during these crazy times can be very challenging to say the least. It is…read moreoften difficult to get quality contractors to even show up for a quote, never mind follow through on what they promise! When it came to our temporary fence needs and more importantly the final pool fence though, I cannot say enough about Russ Carter Fence. The fact that our project went so smoothly is so critically linked to the performance of the Russ Carter team. Russ professionally and methodically took me through every step of the process and made sure I had a thorough understanding of the expectations. He was always available, always super pleasant and is a true professional who takes each project seriously. All of the other key members of the team were seasoned professionals who clearly know their craft as well. Their approach to working with their client was so refreshing and appreciated! Kelsey was fantastic at every step of the way. She answered each of my 1 million questions and worked so hard with her team to schedule the different facets of our project to help me meet my schedule and deal with all of the many requests from the city. Ricardo and his team on the install side were absolutely perfect in every way! There were some difficulties on my site that I needed quite a bit of input and creativity to resolve, and Ricardo was outstanding in every way! He worked closely with me, dealt with a few stressful items with ease, and was a pleasure in every way. He knows his work, is calm, cool and collected, and has full control over his crews. Maybe most importantly, he always showed up when he said he would. Unfortunately it seems like more often people take the time to write reviews when they have something negative to say and don't do it often enough when a complementary one is warranted. It is very important to acknowledge the fantastic job the Russ Carter team did and how well they performed, every step of the way! Thank you for everything...