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    Hands Off Cleaning

    1.0 (1 review)
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    Services - Hands Off Cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    1 More Service

    Home organization

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    9 years ago

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    Mason Maids - Dirty sink she didn't clean

    Mason Maids

    (4 reviews)

    Menomonee River Valley

    This is all items Jolene did not complete for the rooms she cleaned:…read more Showing up 2 hrs late, no vacuum, no sweeping, no dusting, no mopping, no washing walls-only kitchen, didn't put microwave back together, no walk thru of filthy house, dirty sponges left on floors, soaking wet floors with puddles of water with no dirt even cleaned up, sink full of food, dishwasher dirty, false advertising of eco friendly products which caused serious safety risk for Client due to owners lie, put her employee at risk who couldn't breathe because she didn't tell her we had cats, we gave the poor girl medication 3 times, she should NOT have been there. She also was deathly afraid of dogs. Jolene did not tell her we had dogs. The poor girl was previously bit by a dog. We had to stand outside in the cold with the dogs while it was 40 degrees because she brought someone traumatized by dogs. Jolene says "next time I'll bring someone else". Owner put clients & her employee in serious unsafe situations due to her fraud and false advertising. The owner herself was the one who "cleaned" didn't even walk thru the house and when we contacted her 1 min after they left with photos and videos, she sent the poor girl in who couldn't breathe even tho the areas were what the owner didn't clean. Do NOT hire her. I'm not paying for this service, she didn't have me pay prior to service or sign a contract. She knew the services were horrible. She threatened me via text when contacted about the clean. Saying "she don't play with her money" and many more documented threats. She was blocked immediately. Out of courtesy, I'm paying her for wiping the counters and bottom, front of the fridge. Beware!!! All videos and photos are spaces the owner, Jolene supposedly cleaned.

    TLDR; damaged two of my appliances, damaged my granite kitchen countertop, damaged my…read morebaseboard/trim, didn't clean well at all and in some places, left more of a mess, including skipping an ENTIRE level of my house. Owner will not compensate for damages or replacement of items. In my experience, this company delivered extremely poor service and caused significant damage to my home. They left my house dirtier than before--dust, crumbs, etc.--and even skipped an entire floor. They also damaged the control panel on my stove (now unrepairable), ruined my 10-in-one Ninja air fryer, damaged my granite counter top, and plugged in an air freshener upside down, damaging my baseboard/trim. The owner told me to determine repair costs myself and has refused to compensate me for the service call fees to determine potential repair costs, and she will not replace or compensate for further damages. She offered $300, which I declined, because I am still out my initial $100 deposit, the $131 repair visit, and now the cost of a stove panel that can't be replaced, a new Ninja 10-in-one, and damaged granite and baseboard/trim . She is now ghosting me after I requested she replace the Ninja-10-in-one and reimburse for the deposit and service call for the damaged control panel. Based on my experience, I strongly recommend avoiding this company. I have wasted far too much time and energy dealing with a very unprofessional business owner who refuses to take accountability for damages caused by her employees. Lesson learned on my end, and hope to save others from a similar headache.

    JB Organizing - Before and After - Kitchen/Home Organization.

    JB Organizing

    (2 reviews)

    Jennifer B. of JB Organizing is full of energy and positivity. She is encouraging and a lot of fun…read moreto work with. She is worth every penny! I wish I had done this years ago. I thought I was pretty good at organizing until certain areas of my life seemed out of control and stressed me out--areas that overwhelmed me, such as my garage, my basement, and the paper trail of life. I hired Jennifer of JB Organizing to teach me her organizing tips and process after listening to her presentation at my local library. Jennifer gave me a plan with a list of manageable tasks to tackle and a shopping list with hyperlinks so I could quickly order the storage supplies online or have them waiting for curbside pickup. She and I met in person to survey the project and get started. Once I got the hang of things, I was able to tackle the tasks Jennifer listed for me in an app on my phone independently. Each task took less than 15 minutes. Once I got rolling and saw the progress I was making, I wanted to spend more and more time each day to finish the project. Words cannot describe my sense of satisfaction and the burden that has been lifted off my shoulders. I no longer feel the stress associated with the disorganized areas of my home. I no longer cringe every time I open the garage door. I can apply what I have learned to all areas of my life. Jennifer at JB Organizing is a master at her craft. Do yourself a favor and contact JB Organizing today!

    My husband and I hired Jen to help us purge and reorganize our home. We had accumulated a lot of…read morestuff. She helped us to choose what we actually needed and wanted and get rid of the stuff that was just getting in the way. She also helped us to develop systems that actually work! It's so much more than just reorganizing your home. Jen helped us to reorganize our minds. If you're finding yourself lost in the the clutter physically and mentally, call Jen...call her now.

    Hands Off Cleaning - officecleaning - Updated June 2026

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