The whole experience was awesome. I wish it hadnt shut down i bought a guitar there and he gave me…read morean exelent price

I've never written a Yelp review before. I never even had an account until today, but the…read moreinteraction I had with Don at Hub City Music was so negative that I felt the need to warn other potential customers. The second I walked into the store, Don started harassing me for wearing a face mask. He ranted at me about how ineffective they are, said I must be a Democrat, accused me of wanting to rob him, and called me a "masked bandito" several times. Real classy. He also said I "must not be from around here" and asked where I'm from. I'm Black. When an elderly white man in a small town asks me where I'm from, I know what he's really saying. When I told him that I live in Centralia, he reacted with disbelief. Weird and extremely racist behavior, and from reading other reviews, it seems I'm not the only Black person who's had this experience. I just wanted to find a decently priced acoustic guitar and maybe inquire about lessons, but I didn't even get to browse the store's selection because Don started on his interrogation of me immediately and did not let up until I left. I guess he really wanted me to spend my money elsewhere. I've lived in Centralia for a minute now, and I've been to all sorts of local shops here and in Chehalis. This is the first time I've had a negative interaction with any shopkeeper, so I'm confident this one place isn't representative of the entire community. Dickhead Don isn't who we are, he doesn't share our values, and he doesn't speak for us.

Michael and his shop are adorable. We visited in early August of 2026 and chatted about music,…read moreinstruments, and a bit of music history. My family plays and we messed about for quite some time. Michael was welcoming and warm. He gave us a CD that he put together. We were lucky enough to have a CD player at our rental. It reminded me of the Hawaiian Slack Key that I grew up listening to and the virtuousity of some Christopher Parkening CDs I devoured in college. Go visit Michael. He's a gem.

Friendly service and great place to get a budget instrument. Wasn't even intending on buying a…read moreguitar but he sold us a t style guitar of a little known brand called Amati. I love finding hidden gems for cheap so was pleasantly surprised by this guitar.

This shop has a diverse and unique collection with knowledgeable and friendly staff. I found so…read moremany gems at great prices!

Used and new merchandise ranging from guitars to speakers to CDs. Small store. Still getting…read moreset-up and kinks worked out. Friendly owner.

Nice little music shop that rents, repairs, and sells new and used instruments. I was surprised at…read moretheir variety of items, considering they are rather 'off the beaten track'. Plus, their prices are better than some around town. Good customer service and knowledge about products.

Once again, Mr. Castleman came through for us. I totally forgot (my bad) to come back and write a…read moresecond review in march, after he fixed my daughter's cello. What a great job he did! Not only did the major stuff get fixed, but also every nick and scratch was filled, smoothed and removed. The cello looks a lot better now. Also, he saved us some money by working on repairing existing pieces, instead of just replacing the bow. He did advise us on better handling of the bow to avoid future problem, and also that the bow fix could be just a temp thing, and might still fail. That was back at end of March. The bow is still being abused daily here! =) Once again, thanks for the artisan-ship, for the professionalism and for the time you took talking to my daughter and I. We always learn something valuable from you! =)

Outstanding guitar luthier. I literally called 15 guitar/music shops within a 75 mile radius of my…read morehome trying to find a luthier that could/would replace the truss rods on my 1978 Rickenbacker 4001 bass, Jack was the only one that said he could and would do it. The others made it sound like this was some huge repair job. JP got it done and the bill was amazingly low. Highly recommend this guitar guru, he's my go to guy now for projects like this, check out his web page, he's been at this awhile and has done some amazing work on guitars. Thanks Jack!

I brought a guitar to JP guitars for a fret level and crown because it was experiencing some…read moreunusual fret buzz on the lower frets. I have done guitar setups and basic repair for 20+ years and a good setup did not alleviate the buzz. Jack gave an estimate turnaround of one week. 10 days later I inquired about the status. Nothing has been done yet. 2 hours later I was called to come pick up the guitar. The guitar had been setup, but has not been leveled or crowned, because Jack forgot to do it. Another week goes by and I'm called to pick it up again. Jack's apprentice told me that he, not Jack, did the fret level, which surprised me, but I assumed he was capable. I did expect Jack to do the repair, however, because that's what I was paying for. $180 out the door. The action had been set high, but I figured "Maybe Jack like it that way", so I took it home and set it up. 1.5mm on the high E, 2.0mm on the low E, slight neck relief. The same frets buzzed, in the same way as before. I am confident that no fretwork was done. I called Jack and told him the problem was still there and that I had expected him to do the job, not his apprentice. Jack said that he did the level, so did his apprentice lie? Did Jack? Jack told me that my action (1.5-2.0mm) was too low, then demanded that I bring another guitar to him to prove that the problem was the guitar, not me. I did not get a refund. I later took the guitar to another repair shop where I was told that a competent fretjob would have alleviated the buzz where it was occurring. Look, I've seen Jack's guitars in his shop and they're beautiful. I have no doubt that they also play beautifully. But, as far as my guitar was concerned, something didn't happen right. Either Jack's apprentice did the job (which I didn't pay him to do), or Jack did the job poorly (which I payed him to do well), or it didn't get done at all (which is theft). Not saying he isn't a good luthier, I just did not have a good experience whatsoever.

I recently found one of my old brass instruments, the trumpet in storage and recognized the valves…read morewere stuck after a decade of sitting, never been professionally cleaned ever, just needed a good service and Seattle Sound Repair came through. 1. I called ahead to ask if I can bring in my trumpet for an estimate for services. 2. I got there, got an estimate for services. I was also informed that I would be notified if the cost would be greater. 3. I did get a phone call that the trumpet for the most part was done but there were other issues (which I knew existed when I first had it over two decades ago) which could be resolved but it'd cost extra. I agreed to it. I figured if I'm going to get it serviced, I should just pay to get it serviced in full and the right way. The communications were timely and transparent. Looking around the place reminds you of a music store Mr. Rogers would have visited. I'm happy there is a brick-and-mortar shop that still performs this craft of repairing instruments. Also, out of all the years I've played this old Yamaha trumpet, it never played so great as it does now. It pays to have a professional service. Of note, best time to go here is in the morning if you drive because there's a good chance you'll find free 2 hour parking.

Marie does great work, in timely fashion, and charges a very fair rate…read more This is the only shop in town that I trust with my horn.

I stopped in here to get a violin i got off craigslist looked at and the staff were all super…read morefriendly and very informative. They obviously do this for a living but it's so amazing to see people be able to look at an instrument and understand it so quickly. As someone that is just learning a violing i really appreciated that they took the time to look over my random instriment and recommend a few fixes and explained why they were important. Some things can wait as I am just learning in my free time but others like a separating fingerboard are important for playing in general so it was nice to be guided a bit on their necessity. Ultimately it is my decision what to fix and took them up on the fingerboard and it looks great! Really love it. I was also surprised that they cleaned my case. Because I just got it, I hadn't taken the time to clean the inside yet and was pleasantly surprised to see it had been cleaned. Feels like a nice personal touch 10/10. Will def go back for any more work I get done or if I want to upgrade instruments

Spent a small fortune to restore my mothers violin to send to my niece for her to play in her high…read moreschool orchestra - but totally worth it. The shop keepers are friendly and know their craft.

I just acquired a 2019 Corolla and it needed a little help. I work as a mechanic and I was pretty…read moresure I could do the job of adding a stereo but, opted to use these guys as I was unsure of the module programming that might be involved. I had shopped a few of their competitors before I walked in and they were significantly less than the competition. then it came out that the competition was going right for top tier equipment just because they'd make money. they made a recommendation that would cure my major issues. the rear speakers blew in the car (apparently JBL factory sound has this problem pretty frequently). I replaced them and the sound from them was just painfully bright. I wanted wireless Apple CarPlay as I was considering it a safety feature. in other words, one less reason for a phone to be touched in the car. anyhow, both problems could be solved with a head unit swap. initially, I was pretty unhappy with what I ended up with. the factory microphone was NOT retained, the fader was INOP and the display didn't dim with the headlights. I expressed my displeasure at this and then it came out. the adapter (car interface) was not doing the job it was supposed to do. the "right" module took a call to the manufacturer to find because of the year make and model of the car. once the right parts were found, I returned, dropped the car off and waited to be called. this worked out pretty incredibly. he refunded me for the parts that didn't do the job well and charged me the difference for the better module. no extra labor. so again, I would highly recommend this business. they've been around for at least 10 years that I'm aware of. great service from good people.

Got a subwoofer/amp installed in my new Subaru, and I'm very glad I went to Sight and Sound. They…read moreare pros and did a wonderful job. Thanks Ron/Sight and Sound!