The owner is not friendly. Acted annoyed that my mother was talking to her. I am used to ten minute massages with pedicures. I had no massage just a little scrub. Not impressed at all for the price. read more

I have been coming to Hands On Spa for a monthly pedicure for over twenty years. Vicky takes excellent care of my feet. The shop is clean and staffed with very competitive professionals. Vicky has served me all these years but on occasion when I have seen someone else I have also had an excellent pedicure. read more

I went for a walk in mani-pedi and they got me right in and it was amazing. i wanted regular polish and this is the first salon that didn't try to talk me into gel or another upgrade. they set up a tray and first did my nails while I soaked feet, which was amazing. part of the pedicure was a sugar scrub of my lower legs and a hot stone massage! they were kind, and professional and clean. this was 5 days ago and there is still no chipping or damage and my nails look every bit as good as if they were gel. 100% recommend. read more

Excellent!! Never an infection or problem. I trust only Vicki.....she know my nails/feet/brows better than I do. LeslieT read more

I have never had a bad manicure until today. After I said I didn't want polish and wanted a buff finish he scratched my nails up so badly he had to put clear polish on and even then the polish shows the scratches underneath. He was friendly and apologized but who doesn't get an understanding of what the client wants before starting??? nice people, bad manicure read more

Very nice salon with friendly owner. Had a regular manicure which looked good - but when it was wearing off, parts of my nails actually came off with the polish. So I had a bad reaction to a chemical(s) used. My nails are peeling and soft. Not sure exactly what my reaction is from. Thank you. read more

I went here and was treated really well. I would have given them a great review, they use this amazing foot gel in the pedicure pool. However, I have been wearing the same color nail polish for 15 years, called "Ballet Slippers". It sounds pretentious but it is just an Essie color. Anyway, when I chose the color, the lady told me "are you sure you want this color? It's chalkie". And I said yes I'm sure, I've been wearing this for years and I like it with my skin color. So, she gave me a manicure and I looked at my nails and was like wow! This is not Ballet Slippers! I have a strong suspicion they fill Essie bottles with cheap nail polish. Here is the difference and proof! The one on the left is the actual Brand product, the one on the right is the one they painted that used the brand name. Fraud! Just saying. read more

Hands on Spa - Nail Salons Near Me - Asheville, North Carolina

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Vickie at Hands On Spa is really excellent. She does gel nails on my guitar picking hand and is known among AVL guitars as the person to do great job. read more

I've gotten pedicures there for years and am very pleased. It's a busy place, it definitely helps to have an appointment but walk-ins can sometimes be accommodated. Vickey does an excellent job! read more

Won't be back here. Was told to come in thirty minutes earlier. I obliged them. Came and waited 20 minutes for service. So, why did I show up early? Trinh was my technician. She was busy on the phone (earpiece in) and with her child, I assume. There was a three year kid there and Trinh had the kid sitting in the same seat as she was while doing my mani and pedi. It was a very rushed job. read more

I have had the best experience at this salon. Vicky is so great with her customers and she takes care of my nails like no other. I'm seeing all the bad reviews on here and they're mostly from walk-ins. She goes by appointments only and she will deny service most the time if she's all booked. Jenny is my favorite to get a pedi with. I recommend this salon 100%. JuSt remember to make an appointment before hand. read more

Hands on Spa - Nail Salons Near Me - Asheville, North Carolina

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What a pleasant little place! I'm from out of town, and had gone to another place for a pedicure, but decided to try Hands On Spa. Even though I didn't have an appointment, I was able to get a really great pedicure, and fills for my acrylics. If I lived here, this would be my choice for a nail salon. read more

Popped in for a quick mani with my mother (the kind of woman who gets her nails once a week at least). We walked in & waited about 10 minutes to be seen. I had a lovely girl named Lee do mine. Although its called a hot oil manicure, there was no hot oil - odd. But you do get a quick massage with some minty warm lotion & a quick hot towel. End result? Good quick manicure. Sign said they were voted best in Asheville. Not sure I'd go that far but I've only been to this place. read more

Hands on Spa - Manicure - Nail Salons Near Me - Asheville, North Carolina

This place is great! Vicky was super friendly and went super fast when I was in a time crunch. My nails look amazing and the prices are great - $30 for acrylic/tips! Make an appointment because otherwise they might not be able to fit you in. read more

Hands on Spa - Nail Salons Near Me - Asheville, North Carolina

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Worst experience I've ever had. I was cut three times, while receiving a gel manicure. He literally threw my hands around, like he was angry. He also did not stop even though I was bleeding, which is a big no no, I'm a cosmetologist. I have bad days to but I'd be fired if I treated my clients like that. I left a picture of one of the three cuts. read more

Hands on Spa - Nail Salons Near Me - Asheville, North Carolina

I received good services but the prices are at least $15 higher than in Weaverville. A gel mani pedi should not cost this especially since I brought my own gel polish. read more

Not the best experience. I went for my bridal nails. I had a full set. Nails were too long and after letting him know they were too long he cut them again though still too long (I let him know length) questioned about the gel I chose and then felt uncomfortable when I asked to look again Came back next day for my toes, Had my flip flops on almost two hours after leaving to put on shoes, toes ruined within minutes polish did not hold. I did not have time to return so went down the aisle this way with a paint over job from my sister. Just poor quality. Girl in salon with a scrub top on people were booking dates with and seemed to do a great job. I have lived in Asheville and been to this salon 16 years prior to this, quality was great before. A woman was walking around speaking to the techs and looked like They were laughing about the guests. Look I hope not and maybe they were n read more

I don't think the negative reviews reflect the competence and kindness of this nail salon. The work they do is excellent which is the reason they were voted the #1 salon in Asheville. They deserve a MUCH higher score! read more

These people would not help me out when I came in for a simple manicure. Even though a younger worker volunteered to paint them, the older lady told her no and she quickly told me nevermind. Will never come back here and will never recommend this place to anyone. Drive a couple more Blocks to LA nails- they are much friendlier there!!! read more

Meh. I did not have a very good experience here. This place came recommended by a friend. I made appointments for my sister and me, but when I checked in I didn't even see them look at the appointment books. My sister and I bought got manis and pedis, but I got an SNS manicure. The pedicures were good. They did a decent job and my toenails looked nice, but it was nothing special. Now the nails. The guy suggested I try SNS nails instead of gel, so I went with it. He told me it would be $10 more. I never really got a manicure through this. He did nothing to trim my cuticles or even shape my nails until I commented on how I wanted my nails filed down. But nothing else that comes with a regular manicure...it was just getting the SNS on my nails. When he did the SNS, he had to use rotating file to file down the top of my nails. He went way too close to my cuticles to the point where I was bleeding. It hurt so bad! I kept flinching b/c of the pain and he would keep pulling my hand back in place. I ended up with scabs around some of my nails. Besides that, the nails did look nice and are holding up well. On top of that, I was charged $69 for the mani and pedi, when a normal mani and pedi was $42. It did not make sense, but I was so over it at the time that I just paid it. I will not be returning to this place. read more

I started to go here, but then saw the sign that says, "We reserve the right to deny service to anyone". I turned around, got back in my car and went to LA Nails on Merrimon (who are GREAT, by the way)!!!! read more

I had a fantastic experience. I actually called before hand and asked about an appointment or if I needed one and I was told that they appreciate a heads up. I came in received the best sns polish experience I've ever had. My nails are neat and they were quite meticulous in ensuring I didn't leave the spa with bumpy polish or sloppy work. read more

We walked 30 min to find this place. The place wasn't busy at all, and it was the middle of the day on a Tuesday. They refused to serve us, and said call /try a different day. They didn't bother to ask if we would like to wait, or even bother scheduling us in for a different time. Out of curiosity, we called after we left to see if they would fit us in that day (of course they could). It was frankly perplexing (and insulting). My husband and I are both professionals who enjoy tipping well and don't look like riffraff...we aren't white, but I'm not sure why else they refused service. It's in a weird little strip mall type place, far away from anything cool. You would do better to take your business elsewhere as apparently they don't want it. read more

At first seemed great. I got a gel polish which I was told will last two weeks. The polished looked good and my nail tech was nice however after 5 days my polish began peeling up. read more

Pros: the place is clean and new Cons: do NOT accept services from the young Asian woman. My experience with the spa pedicure: She drew blood twice, and when I called her out on it (it was stinging like crazy), she said "I did that?" The first was a very painful ingrown toe removal. Despite my pulling back my foot many times and saying "wait', "that's enough", "be more gentle" she proceed to draw more blood. She caused a bleeding abrasion by the roughness of the "callous removal" system, by treating the sensitive skin on the side/ top of my foot as if it were the calloused, hardened heal. Not surprising, the skin was torn. Lastly, she annoying called me "honey" over and over again (I'm a mature professional) and giggled every time she caused me pain. It is 36 hours later, and my foot and toe still hurts where she drew blood. read more

Lynn is meticulous with my nails. She is awesome! So many local nail salons in this price range have left me in pain with raw, or even bleeding, cuticles. I've had terrible experiences with the salons in the mall and a few others nearby - always feels like they are rushing to get you out of there as quickly as possible, even if business is slow. Lynn is the only person who will be doing my nails now. She really takes her time, and my nails have never looked anything less than perfect when she is done. The salon isn't especially fancy or luxurious, but it is clean and relaxed. It wouldn't be a first choice if you're looking for a higher end pampering session, but for affordable everyday-type nail maintenance, I don't think you can beat Hands On. I tend to go at night within a few hours of closing and there are always people on hand for walkins. read more

I like the service. They were super nice and clean with large TVs. I got a manicure and it turned out really nice. You might have to make sure the right person is there though. read more

I love this place! Linda is the best! She not only relieves my embarrassing sore toenails from years of ballet, but I always walk out with flawless nails. They have a large tv, lots of great massage chairs and fair prices. Plus Zen Sushi is right upstairs and a great place to eat after your pampering session at Hands on Spa. read more

I received a gift certificate to get a gel manicure and pedicure here. I had originally made an appointment for noon but due to work, couldn't get there until 2pm. I should have called, but when I originally made the appointment, nobody got my phone number and I thought maybe it was a casual walk-in environment where I didn't need to make the appointment anyway. I get there and after they find out I missed my appointment, are extremely rude asking why I was late, etc. They fit me in and I first had a pedicure by a gentleman there who was very rough with my feet and drew blood at one point. I pulled my feet back a few times and he said, "you've got extra skin need to come off." I have had many pedicures at other salons and never had a painful pedicure. Three days later, I have one of the worst and most painful ingrown toenails I've ever had (on the toe that he had drawn blood from). I also got a planter's wart after coming here. I have never had one before and saw that it it happens after a pedicure, that it can be caused by unsanitary tools used and improperly cleaned foot baths harboring bacteria. The only reason I gave two stars is because they fit me in after missing my appointment and because my gel manicure was done by a nice girl who did a fantastic job. I will not be returning regardless and am currently soaking my foot in Epsom Salts hoping this ingrown toe nail will go away. read more

I have read the reviews and cannot believe these are real. Seems like one person who has an axe has written many of the reviews. I have known and used Vickie and Laung for 15 years. Hands On Spa is not a walk-in salon. If you get a quick appointment, you are lucky. Vickie and the others have regular customers and are usually booked solid which explains why there are not customers waiting. We arrive in time for our appointments and leave when we are through. My friends and I book three and four months in advance. We call Vickie if we have to cancel, so she can call someone on the wait list. They are immaculately clean doing both hands and feet as well as waxing, etc. Many years Hands on Spa is voted the Number One nail shoppe in Asheville. I have never seen any hint of racism. If you are lucky enough to get an appointment, count your blessings. A gel manicure will last me a month or longer. I do take good care of my hand. Many men use Hands On Spa regularly and they, too, have appointments. If you want a regular nail shoppe, Call Vickie and see if you can get in. read more

Dropped in for a quick pedicure with husband while on vacation. Not a frilly spa, but great massage chairs and friendly staff. Surprisingly affordable at $28 for a pedicure. read more

Came in with a friend who is a regular at 8:30AM. I assumed the nail salon must have been spectacular for the early morning being the only appointments available. I loved my massages and hot towels with my manicure and pedicure. Combo prices ($40) is a little higher then what I an used to but I had a good experience. read more

Always the best! Great people with amazing skills that shine with love! I don't go anywhere else! They always take such great care of me! read more

I had been going to this spa for about 6 months. I had my shoes off sitting in a chair. I was completely ignored never asked was I waiting for a pedicure took other customers before me. Maybe they had an appointment-I was a walk in. I will never go back to this business again. I got up and left never to return. read more

I started coming here this summer when my sister and I searched for a well-priced salon for our birthday mani-pedis. We found this place in Mtn Xpress as winning the best of award several years in a row. We had a great experience that visit and I returned a month later with two girlfriends. After that visit I got nervous about a possible ingrown toenail because I hadn't requested a straight cut on my big toes. I called and spoke with Vicki and she instantly told me what to do to prevent problems and scheduled me to see her three weeks later. The pedicure I recorded from her is the best I've ever had and I'm now a total regular! It's essential to book with her way in advance because she is very popular and in demand - but it's totally worth it. Overall - I love my experience here! read more

I love this place. I've been coming here since they opened. They give the best pedicures and they last a long time. They are so popular you really need to call first. read more

I think this goes down as the worst pedicure I've ever had. Dirty place- old equipment- and terrible technique. I don't like writing this because it effects people's livelihood but my toes hurt from the untrained person who did this. I will say that the polish is nice. That's all I got. read more

We arrived at 10am on a Saturday and were greeted promptly. Pick out polish and sat down in the pedicure chairs. The water temperature was perfect and away we went. Careful attention was paid to every single toe. From buffing to sloughing the attendant was meticulous. The implements were sterile and the final polish was absolutely perfect. The only issue was the lack of massage when the lotions were applied. Other than this oversight I could not be happier with my visit to Hands On. We will definitely return. read more

This is my first ever Yelp review, but I feel compelled to alert other potential customers to stay far away from Hands on Spa. It was by far the worst experience that I have had in 50 years of manicures and pedicures. I arrived on time for my appointment and waited patiently for 25 minutes. I was then hustled into a chair and given frenzied and sloppy treatment. The pedicure was started by Vicki (who may be the owner). She very quickly clipped my toenails while simultaneously answering the phone, scheduling appointments and taking care of walk ins. Abruptly, she left without a word in the middle of a very haphazard pedicure, and soon another person silently took her place. She returned during the pedicure and rapidly chopped my fingernails too short, cut my cuticles and nicked skin on several fingers. In less than five minutes she was gone again and the tech working on my feet moved over to polish my nails. A third person waxed my eyebrows. She did an awful job and left wax dried on my face. There was no professionalism, courtesy or interest in the service provided. Several of my fingers were red and swollen for three days. Please do yourself a big favor - go elsewhere! read more

Voted number on in Asheville, and you will see why right away. Miss Vickie goes above and beyond!