Danelle is the best! What a great massage she gave me. I'm coming back as soon as I can make it!

Very nice but expensive - the salon is clean. The staff is friendly. But I have to be mindful of my budget

I loved the spa's decor, music, scent and employees. The massage service was great. My husband and I both loved our experience minus one thing. Negative: The FACE MASK policy is excessive compared to other spas. I've been to 4 different spas across multiple states since the pandemic started. None of them required me to wear a mask while facing down. I couldn't breath. I cheated and sneakily slid my mask down with my tongue. sorry not sorry read more

A deep tissue massage is the cure for what ails ya, trust me! A couple months ago I got one at the downtown Asheville Sensibilities location. On a recent trip back to Asheville, my girlfriends and I hit up the Sensibilities South location. What do you know, Chris was available! He is AWESOME. My two girlfriends got spa pedicures while Chris tended to me for an hour... If you're not in need of a massage, see a doctor to check your mental status. (Just kidding.) You can also get manicures, pedicures, facials, etc. here. Product is also for sale. This location is off I-26 in a relatively new shopping/urban living area. After your spa adventure, you can shop or eat to your heart's content. read more

Had a spa treatment as a birthday gift here this morning 9/4 and it was much needed. Corrie was absolutely great. She took her time she did not rush she was very knowledgeable of what I needed she ask the right questions and did an outstanding job. This was my first massage since Covid-19 outbreak and it was long overdue. I left feeling very refreshed and very relaxed. The spa is very clean, very safe all of the staff were wearing mask and was very cautious in making sure that everyone that entered the spa had on mask. Thanks. read more

The services I got here were great - enjoyed my facial and massage. Giving it four stars because the amenities are basically just using the indoor pool/hot tub at the Hilton and there is only one shower that I'm not sure how often it's cleaned. So I recommend going for treatments and not expecting to spend any additional time here. read more

The best massage I have ever had in the Asheville area. I had a deep tissue massage from Angie because of back pain which was gone by the time I stood up. Amazing! I wasn't aware you could use the pool and other services but will be sure to do for my next massage. read more

We had an hour couples massage here. It was nice but nothing extraordinary vs other spas. The nice thing is the prices are reasonable (though they had raised them recently). The location is in the Hilton. There are a bunch of retail and restaurants in the same strip mall. read more

Trying to find a spa for our girls trip (5 people) was such a hassle (limited rooms or had to stay on property) until we came across Sensibilities. These wonderful ladies were able to easily schedule all of us for our requested services and we all LOVED our services (facials, massages and pedicures). Would highly recommend for a girls group or any special occasion!! read more

I cannot believe I haven't reviewed Sensibilities Day Spa South. From the time you make the reservation until you complete your treatment and pay for your services you are taken care of. They call to remind you of your appointment and the girls are so friendly. I've had one pedicure because I mostly get massages. Chadwick has been doing my massages for a couple of years now. He does an in depth full body massage. He works on my problem areas, gives me ideas for stretches afterwards and makes me feel much better afterwards. He is an amazing massage therapist. Reminds me to stay hydrated and then escorts me upstairs to pay for my treatment. The receptionist makes my next appointment or two after I pay. Chadwick stays booked so you make them in advance. Then the reminder call comes 24 hours prior to my appointment. read more

Every time I'm Asheville I make it to Sensibilities for their amazing massages. This time though was one of the best massages I've ever had. For a deep tissue I highly recommend Christian. Sometimes deep tissue can be intense but this was not. He's fabulous. read more

The massage was good but wearing a mask facedown was miserable. I got this as a gift for Christmas so I knew I couldn't get money back after learning about this ridiculous rule. So much for relaxing... read more

I've been to this spa for massages maybe 6 times? I'm not entirely sure, but I go here because it's convenient to where I live and the masseuses have all been pretty good. The facility is part of the Hilton, so it's not a grand spa, but they do offer use of the sauna, pool and gym if you get a service here. My last massage was with Corey who asked a few questions at the beginning and was pleasantly quiet during the session. Good pressure and definitely focused on the areas I brought up as concerns. At the end of the session, he mentioned how my neck tension may be caused (carrying my head too far forward or looking down), so I've been focusing on making sure my work space is ergonomic and trying to keep my head back. The people who work here are all quite pleasant and the service prices are fair. read more

I have had many massages and my massage with Christy has been one of the absolute best. She was attentive, thorough and not scripted like many massages tend to be. We came to Asheville for a spa weekend and a friend and I visited sensibilities a day after grove park inn. Both of us agreed we could have done without GPI and just come to sensibilities because the services outweighed the amenities/spa experience. We both had facials and pedicures as well, and I can't think of a single negative thing to say other than they should offer Snacks when you're spending 4-5 hours in the spa read more

We had a university reunion at my friend's house in Asheville. "Shall we go to the spa?" asked she. "We shall!" said we. And lo, it was awesome. We picked Sensibilities because of its close location and decent value compared to Grove Park. I'm a computer programmer, and I spend a LOT of time frozen in front of multiple monitors. My upper shoulders and neck are in a state of constant tension and pain. I requested a deep tissue massage and emphasized the fact that I wanted someone to give it a bit of welly because my last massage (at another place) was a damp squib, a total waste of money. I got Karen. I really feel like her name should have been Katya or something Russian and strict-sounding. She was AMAZING. Cannot recommend her enough. Found every knot. It's the first time in three weeks I haven't had a tension headache. WHY can't this place be in my town? Now I wish I'd booked a facial and a pedi. My girlfriends and I also loved being able to hang out in the hottub and the sauna afterward. Total bargain. Go here. Srsly. read more

I rarely do 5 stars, but my service at this salon was fantastic. I received a European facial with Patricia.... She was really thorough during the extraction phase, knowledgeable on the product line used, and took her time to ensure my experience was excellent. I was so relaxed, I almost didn't want to get up and leave after our session! The products used are triple organic Hungarian product ( smell great, and results were the best I've had for any facial). I will be back to try out a massage next time I'm in town. I will say this, the salon is not very glitzy or overly glamorous ( more of a natural/organic atmosphere). It seems to me that they are focused on service then aweing them with a over-the-top spa atmosphere. If your looking for that type of spa experience this may not be your best bet. read more

Great atmosphere...great massage! Great extra special touches: hot towels, eye cover when you are on your back. LOVED it.

Chadwick was amazing if you definitely want an in depth full body massage he's the guy to see! Never been so relaxed after a massage! My facialist was amazing too! My husband also enjoyed his facial and message as well. read more

Couples massage was amazing. I've had a few massages before but this experience was great. They could do more for the customer/client leading up to the massage (i.e. a more private waiting area [workers continually strolled through as we sat in our robes], foot bath, etc). The massage itself was superb. Didnt feel like they rushed us and they were in-tune with us throughout the entire massage. Ensuring we were comfortable, asking how things were going, etc throughout the massage. Wish I could go weekly! read more

Two negative experiences and two positives. They love procedures and policy more than customers- which might work as a business except they struggle to follow their own procedures. Today, when I showed up I realized my appointment had been botched. The manager blamed me for not handling it properly and took her employee's side completely even after I contradicted what she was told. Outrageous. read more

My facial was very relaxing and at the same time calmed my rosacea flare. Skylar did a wonderful job. I wear a continuous glucose meter on my arm and she was very careful not to hit it during the hand and arm massage. I highly recommend her and look forward to having another facial with her. read more

I had such a beautiful and peaceful experience at Sensibilities. The staff is extremely welcoming and friendly, the spa is clean and tranquil, and the massage was heavenly. Although I have only had one massage before this, I was blown away with how relaxed and comfortable I felt during my one-hour couples massage with my boyfriend. We both really enjoyed our time at Sensibilities and will definitely be returning in the future! read more

Got a deep tissue massage from Niko and it did not disappoint. I don't get massages very often, and I was nervous about the pressure. She did an amazing job and I was relaxed the entire time. I highly recommend this place! read more

An amazing spa experience. My massage with Chadwick was the BEST deep tissue massage I have ever had. The staff was very friendly and accommodating as well. A must visit when in Asheville. You can bet I'll be back on my next trip! read more

Valerie was awesome!!! She did an amazing job, and she was super friendly and accommodating. I loved that she was willing to chat with me, but if I'd preferred to be quiet, that would have been fine with her as well. She's been at this spa for 12 years, and it's very apparent that she loves working there, and takes pride in what she does. The rest of the staff was fantastic as well. I had had a manicure before I left San Francisco, but it had chipped and I didn't want to buy a whole bottle of nail polish remover - they were gracious about giving me a cotton ball of nail polish remover, even though I didn't get my nails done there. Thanks ladies!! I'll be back the next time I'm in Asheville. read more

Went to Asheville for a spa weekend with one of my girlfriends. I received a 90 minute deep tissue from Julie and it was absolutely amazing. They have a small sauna and a whirlpool (the whirlpool is in the pool room that is part of the hotel). I will definitely be visiting this spa again in the future. The spa attendants, and front desk ladies were so polite and professional. read more

Made a last minute appointment for my birthday and they were very accommodating! Kendra?..took such good care of my and had the perfect touch, I was so relaxed but also felt like my face was getting the treatment I needed. Can't wait to go back! Be sure to stick around and enjoy the hotel facilities for free including indoor pool, hot tub and sauna! read more

Omg.. great massage. 90 minutes best massage. Highly recommended. Only thing I was disappointed about. This was our first time. We came early to enjoy the amenities but we were not given a tour of where everyhing was and how to enter the pool area. We were left to figure everything out. But I still highly recommend this place. read more

Lauren listened to my problem areas and care history and made recommendations based on ME. I was there for only a 30 min massage and left more refreshed and rejuvenated than from any other massage Ive received. Hands down the best massage I've gotten. read more

My boyfriend and I spent my birthday weekend at the Hilton and had massages and facials here. Marcy (hot stone massage) and Kendra (facial) were amazing to me. I am not an easily relaxed person and pretty sure I have never been so relaxed before. I will def come back to see them. Ashton massaged my boyfriend and he said she was great as well. Super laid back, nice people! read more

BEWARE!! Sensibilities Spa was awful. The employees were terribly rude. The woman who did my massage, Karin, left bruises on my back. The next time I'm in Asheville, I'll go to The Omni at Grove Park or Shoji Retreats... where they actually treat their guests with respect and know how to give a quality massage. read more