When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

I hired PlumbSmart to replace my water heaters. They did a great job for a fair price. They showed…read moreup on time and were friendly and professional. They took the time to explain everything they were doing. Would definitely use them again.

Nick was An amazing rep to work with and walked me through all my options. He has been checking in…read moreto verify that my system is working as expected. The installation team, Sergio, is very professional as well and takes pride in his workmanship.

Problem explained and resolved quickly. Agent was friendly and on time. Provided estimates before…read moreservice provided

I purchased a new system from Eric a few months ago with a lifetime warranty and my system cracked…read moreand leaked. I contacted Eric and he took care of it and replaced my tank within a week. Very professional and great team to work with. Highly recommend The Water Softener Nerds.

Eric and his team at The Water Softener Nerds are true professionals. I got quotes from a handful…read moreof other people, but Eric offered by far the best value and stands behind their install with a lifetime warranty. The crew was incredibly polite and efficient while installing my RO and water softener system (you can see the clean under-sink setup). Eric was completely transparent with his pricing, and I could tell he genuinely cared that I understood how everything works before they left. I can't recommend them enough!

I was told at the installation that we would be able to get replacement filters for the Charger…read moreR.O. system they installed online. That was false. I contacted these guys about replacement filters and have been ignored. My wife called them about buying replacement filters and she was ignored too.

Less than two years ago, George installed a water filtration system in my home. He was friendly and…read moreseemed trustworthy at the time. However, from the start, there were issues: he wasn't able to filter all my water lines. My laundry room and guest bathroom were left unfiltered, which was disappointing, but I accepted it. About 2-3 weeks ago, my house flooded. I discovered that George had tied into my water line in a highly unusual and unsafe way, using four SharkBite fittings -- which are intended only for temporary fixes. The leak occurred under my water heater, allowing water to flow into my master bedroom and flood the entire room. As a result, I've spent over $1,000 repairing plumbing and replacing my carpet. On top of that, I spent an entire Saturday night vacuuming water and tearing out the padding under my carpet to minimize damage. I have attempted to contact George multiple times to see how he can help rectify this situation, but he has not returned any of my messages. I want to warn others: George may be personable, but his installation work is unprofessional. If something goes wrong, don't expect him to take responsibility.

Bravo!!! They always provide us great professional service…read more!!...........................!!!)

Came to check on a spigot that had froze during the last freeze and luckily all was well. Jared,…read morethe technician, also flushed the water heater and cleaned out the sediments. He also noticed that a ball valve was never installed so had him do that. He answered all my questions and was very informative. Timely service, good value and attentive.

George is a straightforward and honest guy. He answered our questions without hesitation and didn't…read moretry to sell us stuff we didn't need. So glad we went with him and his family owned business. We are extremely happy with our water softener. Cannot recommend enough!

I used George Mandry based upon the recommendation from a local service provider of landscape…read moreservices who I trust and am very happy with. Most good service providers know other good providers, thank goodness. George has so much experience that he was able to provide a good initial diagnostic opinion from photos I sent him. He showed up the same day with a replacement part for my water softener system, was super efficient and knowledgeable - no attempt to upsell me anything. The results of his work showed up immediately in my water meter usage as I had the City of San Marcos come to verify that it was significantly reduced. This reduction also showed up in my city billing the following month. George is competent, honest, efficient and fair and will be the 1st person I call for any future water issues. Highly recommend Mandry Water Services.

Andy was quick to respond to my request and shared all the information I needed to select them to…read moreinstall my new water softener. Adrian was incredibly nice and willing to talk through the installation (replacement) with me and answered all of my questions. I would not hesitate to recommend this company!

Adrian and his digging crew came an hour earlier than expected at 8 am and finished at past 1 pm…read more I'm very pleased with the installation of my E-2000 from Kind Water Systems. He briefly explained to me what he did and what I have to do, which is basically nothing, except to call him if there's any problem or when the sediment filter has to be replaced next year. There's just one thing that I noticed. The cover for the water drain was missing. I'm not sure if the guys who worked on the water drain misplaced it I texted Adrian about it as soon as I noticed it was missing a few hours after he left, but I haven't heard back from him. Anyway, I'm glad to be enjoying the water and having peace of mind that my water heater, dishwasher and laundry machine will last longer from scale build-up. Thank you, Andy.

The cost was competitive. The install was punctual,…read morecompleted quickly and everything works exactly as it should. Very important, there were no high pressure sales pitches or gimmicky antics. Just call them and see what you think!

I was looking for water softening to be installed in my house and was completely confused by all…read morethe options. UV light? Carbon Filter? Reverse Osmosis? Say what? Jason was very responsive and very patient with all my questions and indecisiveness and walked me through all my questions and even made some calls to help me decide what I really needed vs. nice to haves. Installation was pretty quick and easy and we did have one issue post installation that was fixed right away. I would not hesitate to do business with South Texas Water solutions. The pricing was fair, the team is responsive, and I live my new system!