This is a one-man shop - not a "company." For starters he installed the raw water into the carbon…read morefilter backwards, the 'updated' drain leaked and left salt all over the garage, and he lacked any basic sense of professionalism and called me a Karen and a Bozo because a customer expected him to resolve the issues his inferior services caused. This owner could have a) honored his assertions that he would swap out the filter and softener because we were experiencing smells from the second his equipment was installed [he also broke his word and did not swap out the units like he agreed he would], b) offered a refund and come remove his equipment and we both move on, or c) abandon the customer after ~60 days. The owner chose C. The owner also chose to call me a "Karen" and a Bozo because a customer expected him to resolve issues from his services and posted a low star rating of his company. His lack of customer service, professionalism, and installation are sufficient for a NO-star rating. This company is as big a joke as its name! The best advice this Neanderthal gave me was to place the system he installed in bypass for a month. We had to pay a real professional water company $500 to correct the poor installation done by Little Profit Water Softeners.

Little Profit Water Softeners (Jason) did an excellent job installing our new water softener! He…read morewas extremely professional, made sure everything was cleaned up and provided easy to understand answers for all my questions. If you are looking for a water softener and need a trustworthy contractor that provides an excellent value, look no further! I highly recommend Little Profit Water Softener.

Raul was amazing. Actually the entire process was very smooth and efficient. From the super…read morecompetitive pricing to the installation. Lisa was my contact and all I can say is Fantastic!! I highly recommend Simple Water Softeners. Will M.

I researched a water softener replacement for a few months because I hate spending large amounts of…read moremoney at one time. Forum and forum, simple softeners came highly recommended. I had a few estimates from other companies and they were twice the amount with unreliable service reviews. I had to reschedule my first install appointment because life happened and they were so kind and understanding. When I called a few months later to complete the install, we picked up right where we left off. They were courteous, patient, super knowledgeable, reputable, timely and everything else you want in a business. I opted for the water filtration and softener system. My previous unit died and I needed to protect my new appliances. After the install, the team followed up twice to make sure that I was satisfied. If you need a water softener or filtration system definitely give them a call.

Chris did an outstanding job installing my water softener that I had purchased from Lowe's. He came…read morefully prepared with all the additional hardware needed and made sure everything was set up and running perfectly. After installation, he flushed the entire house to ensure the system was working as it should. He also took the time to walk me through some recommended plumbing updates for my aging home, which I appreciated and ended up scheduling for the next day. Great service, great value, and a great team overall. You can tell it's a family run business that takes pride in their work. Highly recommend Chris.

I'm so impressed with this family-owned plumbing company! They fixed my water softener, installed a…read morepressure valve for my house, and ran a new drain line. After receiving 5 quotes, their pricing beat out all the competitors. What stood out the most to me was their honesty and trustworthiness. I highly recommend them if you're in need of a dependable plumber. Thank you, guys, for the fantastic work!

Their communication was exceptionally thorough. I canceled my appointments due to an emergency…read moretwice, and they remained patient and immediately rescheduled. I highly recommend their service. Thank you, O5, for delivering top-notch, prompt service!

The specific questions they ask in order to know how to help me…read more I was able to have someone come over in the morning . Cameron was professional & he took care of the issues I had with both of my shower heads. I will be calling them in the future with anymore projects. Fast reliable help.

Nick was An amazing rep to work with and walked me through all my options. He has been checking in…read moreto verify that my system is working as expected. The installation team, Sergio, is very professional as well and takes pride in his workmanship.

Problem explained and resolved quickly. Agent was friendly and on time. Provided estimates before…read moreservice provided

I'm really glad a neighbor of ours (Ms. Ida) recommended Texas Blue Water Filtration. After doing…read moreextensive research on the different big-name companies and meeting with them and what they have to offer, this company is the best so far! Great customer service all throughout from speaking with Ms. Myra over the phone to set up an appointment consultation with Mr. Alex and the installation of "The Works Package" with Mr. Anthony and Mr. Jose! Unbeatable prices and savings! They are honest and straightforward with how this works. This is our first time getting a water softener. Alex was able to explain how the system works and was also able to answer all of my questions and concerns. Being the son of the owner, he is humble and also a hard worker. He makes us feel that we are in good hands and takes our anxiety away by assuring us not only by words but also by action that they will be there when there is a problem with the system. Anthony was also able to answer my questions during installation. He is a very knowledgeable technician. I spoke with Cristina and she was able to set up an appointment within this week when there was a problem with the drinking faucet (loose screw that I tried to fix myself, but i couldn't). Anthony and Jose had modified a screw/washer that could fit in the sink space, and it worked. They were in and out quick and also was able to test the water again and everything was good to go!

I had a generic water softener since I moved to TX in 2015. It went bad and dumped softener into…read moreour toilets - which clogged some of them. My home warranty sent someone to take a look at it and when they stated I needed to get it replaced, they gave me a quote that I was not happy with. I asked for recommendations on who I should have replace my water softener and many of my neighbors recommended Texas Blue Water Filtration. I called on a Tuesday and they got me a new upgraded system 2 days later. I got the softener with the whole house carbon whole house filtration. I love how quick they were to respond and how they explained how everything works in the system I got. Wife noticed a difference in the water the same day. I highly recommend this business!

Ty was great, I got a few quotes from other companies and he seemed the most professional and…read moregenuine, great to deal with, installation was scheduled fast and they delivered as promised. Prices are the best deal out there. Thank you!

The Water Man installed a water softener for me over two years ago. Due to my home's plumbing…read moresetup, their technicians decided to install the unit outside, fully exposed to the elements. They never warned me about the risks, recommended sheltering, or provided protective solutions. If you're reading this, take it as a huge red flag: No reputable water softener company should allow an outdoor installation in San Antonio, where extreme heat in the summer and hard freezes in the winter can destroy equipment. I didn't know better at the time, and now I'm out over $3,000. The softener has failed twice, my plumbing is completely blocked by sediment, and my foundation is shifting due to thousands of gallons of water leaking into the crawlspace on two separate occasions. The First Failure It was inevitable the system would malfunction due to weather exposure. When I reached out, The Water Man refused to take full responsibility, claiming weather damage wasn't covered under warranty. However, their technicians never told me that weather exposure would void the warranty. After some back-and-forth, they replaced the parts under warranty. They claimed the system was functioning properly, but over time, the water pressure dropped, leading to a second failure. The Second Failure Wanting to prevent further issues, I followed Ty's instructions to shelter the unit. However, Ty admitted The Water Man had no sheltering solutions. So, I hired a certified water softener company to build a proper shelter. Due to the shelter's size, the unit was moved a couple meters. After the move, the system failed again. This time, when I contacted The Water Man, Ty refused to investigate, claiming that since another company had made the "alterations" for the shelter, they were no longer responsible. Summary of Failures: 1 They installed the system outside without warning me of the risks. 2 When it failed due to weather, they blamed me for not sheltering it, even though they never told me it needed shelter. 3 When I followed Ty's instructions to shelter the system, he admitted The Water Man had no solutions to offer. 4 When I hired a third-party company to build a shelter and the system failed again, they claimed the warranty was voided due to third-party work. The Water Man's Own Warranty Proves My Point Their warranty clearly states: "Any equipment installed outdoors must be protected from extreme sun/heat, freezing temperatures, fire, lightning, flooding, or wind." But when their technicians installed my unit, they: Never required sheltering Never warned me that weather exposure would void the warranty Never provided any protection solutions When the system failed for a second time, they cited another clause: "Any work performed on Water Treatment Equipment not performed by The Water Man may void any warranties." But Ty instructed me to shelter the system and admitted they couldn't do it. The Result: My plumbing is now completely blocked by sediment, leaving me with no water access and facing thousands of dollars in plumbing repairs. The faulty system also leaked thousands of gallons of water into the crawlspace, causing my pier and beam foundation to settle. This company will likely respond by claiming I was "warned" about third-party work. The reality is: I had to coordinate repairs with sheltering installation, as the warranty required it to be sheltered immediately. They were aware I was using a third-party vendor and said nothing about the warranty being voided until the system failed again. Avoid at all costs.

They are way over charging for their services. A rat chewed through a tubing for my water softener…read moreand they want $200 to come out and replace a $25 part, ridiculous. $175 is just to come out.

Not happy, or I wouldn't be writing this review…read more I have had great service from them for almost 10 years but our tank had a leak and I called to schedule filter change and check on system. I was taken advantage of, as I was told the total would be $277. I have always paid $165. Made to believe I was having to pay for a repair, I agreed. Once receiving the bill, I quickly noticed that I paid for the upgraded service of changing the filters because they added sanitizer, which I've always declined in the past due to money circumstances. I called and all they did was try saying they make sure they go thru the options before booking and apologized instead of try to remedy the situation. I promise you, I was there on the phone the whole time and never given an option of a lower cost service that excluded the sanitizer like I have always received before. Not good business. She tried saying because it has been 1 year and 6 months since our last service she would recommend, but I was told, not recommended. Make sure you know your options before you agree to anything. My $100 lesson.