Ron and Ken are excellent professionals. Their services didn't break the bank, were speedy and…read moreefficient, and left an excellent clean result on my home! They walked me through everything they did at the end, and it was clear they were very thorough, even taking care not to cause damage to our DIY patio installation. I'd highly recommend them to anyone!

Beautiful job on the concrete and brick but failed to clean the upper deck rails and pickets…read morethoroughly as well as remove the bird feces stains. We had to get ladders and finish the job with sponges. Additionally, a stretch of the vinal deck raining was scratched from the hoses brought across them w/o protection. The bedding plantings and container plants under the areas they sprayed were severely damaged even though were told they would protect these. The crew was likely frustrated with the low water pressure they encountered while attempting to work multiple sprayers at once. We understand this frustration, however it does not excuse a less than "paid & promised" outcome. Very disappointing.

Basement stairs upgrade. Very happy with results. Price was reasonable as well. Will do business…read morewith Jerry and his crew again.

I had Jerry and his crew to come out and do some trim/moulding in my hallways. The job was…read moreextremely rushed, pushing to get the crew in and out. This resulted in the job not being finished. There were panels that were not even finished. They also placed a new toilet and found the toilet was leaking due to a cracked flange. When I called Jerry to inform him of the issues he said "lady, Ive got 99 problems and you aint one". I told him I wasn't looking to argue, I just needed it to be fixed. After realizing all he wanted to do was provoke me and argue, I hung up and just decided I would rather fix the issues on my own than to deal with someone so unreasonable. He persisted to text and call me back but at that point I did not want him or anyone working for him back in my home. Extremely unprofessional and beware because once he has your money, good luck should the job go awry.

The fence was built well except for two spots which I documented. The quote was fine and the…read moreemployees were helpful. The onsite workers were very professional and they did a fine job (except those two spots on the fence, which I accepted) But, before I accepted the quote, I added 10 feet of fencing to get a bit further out from the original quote. On the day of the installation, the workers remeasured and the back section where the fence was increased by 10 feet was off by 19 feet. Then a section of the house with a step hill required the workers to divert the fence a bit more adding about 7 feet. The other side of the house was off by 2 feet - totaling 28 feet. I was given a change order that included the material cost (which is fine) but also had an extra $250 fee for the change order. This was not a change order - this was meeting the agreed upon layout and I even went as far as preemptively adding 10 feet to the project agreement. I sent an email and called. I spoke with the office, but after getting the run around - I just bit my tongue and hung up. I would not use Superior Fence again and would not recommend them to friends or family. This was just not a good way of doing business. I fed the employees, accepted two mistakes, and I get hit with an extra $250. I learned it doesn't pay to be nice sometimes and Superior Fence will nickel and dime you at the end when everything is done and you have no other recourse.

I picked Superior Fence to construct a simple 140 foot fence, with no gates or other options on…read moreFebruary 4, 2025. Be cautious if you are considering this company. While, the salesman was quick to respond yo my quote request and walked the project. I then received a contract for the work that had items in it that wasn't covered by the salesman. For example, a $50 up charge per hole that they considered difficult to dig. In addition, there was a requirement to clean away any leaves or brush from the fence line. The work completed was excellent, however the management was terrible, resulting in the fence not being completed until June. When I hadn't heard anything from the company about a start date, I went to their office on a Thursday and spoke to a manager who promised me that the work would be completed on Sunday, but that didn't happen after I waited all day. I went back the following week and was promised the fence would be installed on Tuesday, and again that didn't happen after waiting all day again. I understand that companies have staffing problems and unforeseen problems, but that doesn't excuse either making promises they didn't intend on keeping, or the failure to communicate that the proposed installation date wasn't going to happen.