My experience with Handy Storage in Dania Beach raises serious questions about how this facility handles basic sanitation and guest complaints. In March 2026 I accessed Unit 411 and found two dead rats inside the unit and severe rodent damage to my belongings. The unit was clearly unfit for storage at that point: about 90% of the contents were contaminated or destroyed, and I had to hire a debris removal company to clear everything out at my own expense. I immediately notified the on site manager. No photos were taken, no inspection was done at that time, and the only response I received was an offer of a broom. After I vacated and cleaned the unit, I requested a refund of three months' rent as a reasonable gesture for an unsanitary, unusable space and the costs I incurred. Management refused and told me to take it up with my insurance company. Their rental agreement may disclaim responsibility for contents, but it does not change the reality that I was paying for a storage unit that ended up with dead rats, extensive contamination, no proper on site documentation, and no willingness to offer even a modest rent credit. If you are considering storing anything of value here, you should factor this into your decision. read more

Excellent space in a great location with easy access and reasonably priced. Personnel are extremely pleasant and it is a very clean facility. Highly recommend read more

Taihesha was very helpful helping me select a unit and made the lease process super easy!! Highly recommended.

Haven't rented a storage unit in years. Michelle was super helpful & very friendly. The facility is clean and appears very safe. Im glad I went here 1st. Thank you! read more

Handy Storage has a very convenient location so I checked out the online reviews and they received so many positive reviews that I had to go check them out. As soon as I walked in the door I knew the reviews were all true! Kosi greeted me with a friendly smile and a positive attitude. He talked about how much he liked working there and it showed in his attitude. He was very patient with me showing me several different available units because I was unsure of the size that I needed. Their prices are great, unit is nice and big, convenient location, but best of all awesome customer service!!! read more

Well here's a place that simply doesn't want your business and they work very hard to make sure not to get it! Stopped by today for a client of mine and the male and female at the desk could NOT be bothered to open the door when I arrived. After 3-4 pulls on the locked door, the male cracks the door open and speaks through a 5" crack in the door to me like a drug deal was going on or someone was sacrificing an animal or something. CLEARLY disturbed by having to do his job. Said he wasn't opening the door unless I had a mask on which was in my hand and after some huffing and puffing finally opened the door. I remarked that the whole reception (or lack of it) was like a pawn shop or something. Of course after all that drama and attitude, they had no storage, no solutions, no prices and NO NEW customer. Good job you two! I'll NEVER bother you or your company again. You should lose your jobs if you hate business, money and people so much. Unreal! read more

I love the service I receive here. The cleanest facility. Someone is always available to assist with any problems or concerns. I will always do business with them I recommend anyone who needs storage facility. This is the best palace. Dania handystorage is the place read more

We used the Handy Storage on Stirling for a little over 2 years, renting a climate controlled unit. We were thrilled when we moved out that there were no cobwebs, bugs or anything else. Everything was in great shape! Definitely recommended if you need storage!!! read more

The worst company ever. The manager Erica totally unprofessional and they love to play games. I have been renting from this company since March 2017. They went up on the storage fee and I said nothing because it was convenient for me to use them. I travel allot for work and they are less than 10 minutes away from the Ft. Lauderdale airport. The real issue began on July 6th when I received an email notification that there was a charge back on my last two payments made. I replied immediately informing them that I was out of the country but I have no problem correcting the issue and resend payment. The problem was they added a $60 lien and two late payments to the bill. I told them I have two receipts showing payment and if there was an issue I am willing to correct it why am I being charged a Lien and other fees? I told them to please send me the corrected invoice and I will contact them when I return to the USA that Thursday July 12th. As promised I contacted the office and spoke to Jennifer explaining to her the situation she said there was nothing she could do but she will pass the message on to the manager. I told her I am very busy and I am traveling again and need to fix this issue ASAP so please have someone call me. That phone call never happened and I had to call repeatedly to get someone on the line; that someone was Jennifer once again and we spoke July 13th. She told me the manager said no they will not be removing the fees. I ask why when I contacted you all right after I was informed of the payment issue. Why do I have to pay fees, also if I requested to speak with the manager why didn't they reach out to me. She said she didn't know but will send the message again. I sent a follow up email to the company making my request to make payment minus the added charges; no reply. On Saturday July 14th after 4pm I got a call "while at an event" from handy storage and I received a 10 second message from the manager Erica who said she understood I wanted to speak with a manager. I said to myself really. You call a client on a Saturday afternoon about an important issue after making them wait for days and your only message is this????? I called back after my event which of course would be after their closing time and told the answering services to please have the manager Erica to give me a call back. The answering services said she doubt anyone would receive the message until Monday July 16th. Sunday afternoon I received an email from Erica informing me that she has been calling me and reaching out to me to pay this bill. I laughed at that because this woman has not been trying to reach me. this was her way of trying to cover herself however she forgot that emails are very easy to trace so are phone calls. I have all my correspondence records and the two voicemails Erika left between the 6th and to date she left while I was out of the country. the very same day she called she sent and email and I replied immediately. I have send over half a dozen emails trying to make payment and fix the issue. Yesterday was the worst because I replied to Erica's email on Sunday July the 15th requesting to make my payment to the corrected invoice and never heard back. I sent a follow-up email yesterday Monday July 16th and her response was she called me. I said really I have my phone with me and I never received a call. I ask her to verify the number she called which she never did on top of this she tells me in an email that I have to pay them cash only immediately to avoid additional charges. Really you think I will pay you in cash after you are trying to bamboozle money out of me for fees non justifiable. I have made every attempt to pay this bill. I logged into my account and on the account they said they lock the online payment option. This is another attempt to have the fees increase and avoid me being able to pay my bill. I told them I am prepared to got to help me Howard and every news network about this because I cannot be the first person this has happened too. They have already added $150 worth of extra fees to my bill. I am in the process of making arrangements to have my items removed out of this establishment as soon as I return to Florida. I will never use them again or recommend this company because of their shady business practices. I want to pay my bill so that I can make arrangements to have my items removed PERIOD. I WILL NOT BE BAMBOOLED TO PAY NO WARRENTED FEES. read more