The Good Feet Store

Terrible experience. I got measured and ordered my shoe online- showing it's in stock. Then 2 days…read morelater they just cancel my order because they can't find that shoe in stock. Still shows available online and what a terrible system to have- how can your customers ever know if something is really available. Also the worker on the phone was so rude and unhelpful about it. Definitely will never shop here again.

Ahhh Fleet Feet reminds me of my younger days when we were eagerly training for races, getting…read morefitted with new Brooks running shoes, stocking up on Honey Stinger Chews, discussing Gu flavors, and buying fancy running socks. Now I don't think I can even run a block so it's a little bittersweet... But alas, Fleet Feet has stayed consistently awesome all these decades later. Today we stopped by to inquire about new work shoes for my husband. He's been experiencing some foot discomfort so we thought maybe he needed new insoles and now maybe new shoes. Thought we'd also have him reevaluated for fit, to make sure his shoes were a good fit for his feet. When we walked in on Sunday early afternoon, we were greeted by around 6 employees and an empty store. Wow...Fleet Feet definitely wants to make sure they have enough employees for their customers' needs, which I respect. Brooke greeted us with a friendly smile and then made a big wave across the store and said, "You have the whole store to yourselves today!" :) For the next 15-20 minutes or so, we got to try on several pairs of running shoes, including ones by Brooks, Hoka, On Cloud and Altra. For each pair, Brooke would patiently take the shoe out of the box, loosen the shoelaces, place them on my husband's feet and then tie the shoelaces. I admired her patience. :) Brooke was so upbeat and knowledgeable about feet differences and knew the different features of the shoes. After stacking several boxes all around us, we had a couple pairs that we really liked, but they weren't available in the color we wanted. Brooke cheerfully said that she could help us order them or we could order them on our own online. We also learned that they don't earn commissions for sales, so I was even more amazed at how she remained so friendly and cheerful throughout the entire interaction. (I think I might have grumbled about taking all these boxes out, having to fix the shoelaces and put all the shoes back in boxes, then have to take them to the back of the store and reorganize them, hehe). We were totally impressed by Brooke and the professionalism she exhibited for Fleet Feet. They are definitely lucky to have an employee like her! If you've never been to a running store and had your feet/gait evaluated so you can find out if you overpronate, underpronate or have flat feet, you definitely need to stop by Fleet Feet to get a proper shoe fitting, especially if you're doing a lot of walking or running. (My Ironman coworker had instructed me to go to Fleet Feet and Running Warehouse/Zone back when I first started training for races and I'm so glad she pointed me in that direction!) Thanks again, Fleet Feet, for being in the area and being so knowledgeable about feet, shoes and running/walking!

Great selection of brand name running shoes, including Hoka, On, Altra, Asics, Mizuno, New Balance, Nike, Saucony, Brooks, Reebok, and Topo.

Vuori clothing

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Muscle therapy tools

Famous Footwear

3.2(17 reviews)

0.2 mi

Great selection and sizes! Good value particularly if you hit a sale or clearance. I had a return…read moreand the customer service was great!

Very helpful staff! The guy up front went out of his way to make my purchase easier and even…read morecheaper. I purchased shoes in store and ordered one that wasn't in my size. The guy really made the purchase a great experience. Thanks!

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DSW Designer Shoe Warehouse

2.7(92 reviews)

1.9 mi

This positive review is just for the assistance that the staff member, Ryan provided me today. He…read morewas very kind and did his best to help with my return. He ended up getting it all completed perfectly and was able to get the same discount I had for the new pair I ordered. I will say, everything from my last review still rings true. Management here is super rude and they talk down to their employees and customers. If they could be more personable and kind like Ryan, I think customers would be more pleased with their shopping experience.

Extremely disappointing experience -- I will never shop at DSW again…read more I am extremely upset and disappointed with my experience at this DSW location. I purchased my son a pair of shoes for back-to-school just three weeks ago, and within less than two weeks of normal wear, the shoes were completely shredded and falling apart. These were clearly defective shoes, not simply shoes that had been worn out over a long period of time. My husband and I went into the store right when they opened to see if we could exchange them for a different pair or receive a refund. We had the original box and proof of purchase with us. When we got to the counter, the older brunette employee looked at the shoes, gave me a dirty look, tossed them back into the box, and said, "We don't take worn shoes back." I understand that stores have policies regarding worn merchandise. However, my issue was that these shoes were purchased only three weeks ago and had fallen apart in less than two weeks because they were defective. I explained that to her and asked to speak with a manager. The manager was standing right there and was already being extremely rude on the phone with another customer. The cashier even said, "My manager is right here, and she is a very big stickler for the policy." At that point, I said I would wait to speak with her because I understood that determining whether a shoe is defective was up to management's discretion. Unfortunately, the manager didn't even properly examine the shoes. She immediately told me, "You don't have a receipt, and it's been worn. I'm not doing anything." I explained that I had proof of purchase and that the shoes were defective. She cut me off and repeated, "No, it's been worn. I won't do anything," while rolling her eyes. The entire interaction was rude, dismissive, and completely unacceptable. I wasn't asking for something unreasonable--I was asking for help with a pair of shoes that had literally fallen apart after less than two weeks. What is especially frustrating is that we came in first thing in the morning, had the original box, had proof of purchase, and were simply trying to resolve an obvious quality issue. Instead of even looking at the shoes or trying to help, we were treated like we were trying to return something we had intentionally ruined. I will not be shopping at DSW again, and I would caution others to think twice before purchasing shoes here, especially for children who wear their shoes every day. If something goes wrong with your purchase, don't expect much help from this location.

Uggs

Nikes shoes purchased 8/29/24 @ 5:15 ish

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Donate shoes to #Soles4Souls and write your name on a heart.

Impossible Kicks

3.0(5 reviews)

2.2 mi

Large selection of sought over sneakers. Very colorful setup which is very eye catching. But after…read morelooking at the prices though, the shoes are very over priced. My son and I who are/were; are (him) and were (myself) into sneakers at one point in time. We know about the average retail price for many of the shows in their collection. And most if not all are at the top end of the market value; if not above asking price. You're basically paying for convenience here, which is fine for some. But not at the expense of paying $100-200 over asking prices online in my opinion. They definitely have a large selection I will say of Jordan's, which was an entire wall in itself. Along with some Yeezy's, popular New Balances, and Adidas. Plus some popular street apparel like Supreme and A Bathing Ape...but that seemed over priced as well. It also seemed like that sales reps probably get paid on commission based on how "helpful" they were trying to be. We didn't go in with any shoes in mind and were just interested in seeing what their selection looked like. Since we've never been in the store before. They were trying to show us all types of shoes based on our outward comments to each other, but we were just conversing about what we saw. But my son kept being asked if he wanted to see this sneaker or that sneaker in his size and he was like no. Or they kept trying to show him another sneaker he never showed an interest in, merely based on its brand. And most likely it not being in the other shoes stores in the mall.

No way to contact after placing order phone numbers disconnected stores closed I placed a order and…read moreit wasn't fulfilled or any shipping info sent out

Shoes seemed to all be at least $200. Nike, Adidas, Yeezy, and New Balance were brands I saw.

Impossible Kicks just opened 8/12/23. It is located upstairs where Skechers used to be.

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Kicks

Sole Desire Shoes

3.7(27 reviews)

1.9 mi

I don't know if I just missed it or was there no parking spaces close to the entrance. I would…read morethink a place like this for people who have foot issues that a close parking spot would be a real need. We asked a ways off near Pet Food Express and it would have been a bit of a walk for someone with a cane or a walker. I always thought of these type of shoes stores are for the geriatric people, but as I get older I'm more drawn to these types of shoe stores. I had a case of planter fasciitis so I'm extra careful of the shoes I wear these days. I'm now drawn to orthopedic shoes, and shoes with arch support. I wasn't really paying attention, but according to my husband the whole shoe store had only women's shoes that we could see. They had some nice shoes on sale, but they were still really pricy, all around the $100 mark. I did find 2 pairs that looked like the ones I have at home, but different colors. They are nice, but you can feel every pebble you walk over so in the end they really aren't hat comfortable. I found another pair that I liked and that were summery, but for the price I really didn't need just another pair of shoes. I was in the need of sandal so I perused the sandal selection. I haven't had cute sandals in years. I have functional hiking/water type shoes, The heavy duty type Teva and Keens, both great for hiking and water activities, but definitely not cute or sexy sandals. Now a days I need comfortable shoes for my old feet so it's hard to find something that will work for me. I picked up a pair of BIza sandals. I'm really hoping and crossing all my fingers and toes that they will be comfortable not just sitting around, but also walking. And that is the type of stores they have in the Fountains. I did se my older aunt wearing them so I'm hoping they aren't too old lady like. I want to still look young and fun even those I'm also getting up there in age.

I went in intending to buy a couple of pairs of shoes as I had purchased from one of their other…read morelocations. I wanted to buy a pair of Taos identical to the ones I had in in the same size (they fit great and I've had them for almost a year), but a different color. The saleswoman tried to tell me the manufacturer of the shoes I had on didn't make wide widths (what I had on) and proceeded to try to push a pair of the same shoes, but a full size bigger because that is all they had in stock. Her pushiness and incorrect information were a complete turn off. So, I left the store and ordered the pair online in a wide from a different store.

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Cute socks

Nordstrom Rack

3.4(155 reviews)

2.0 mi

As usual, Nordstrom rack has a good amount of items that you can find. Starting with the purses and…read morebags there is a plethora. The clothes are pretty organized but when it comes to these shoes, it'll take some finding to find what you're looking for at a good price. The men's section of course has the smallest selection, but the women's shoes are plentiful.

8/3/2025: Ho-ho~Eureka! I found a pair of Cole Haan Sandals which I found in the Clearance…read moreSection, i.e., sale has always been embedded within my DNA/RNA Coding! Yes, yes, YES~as Meg Ryan with gleefully proclaim~lol! Plus, I bought an indigo shift dress costing considerably LESS than the Cole Haan Sandals--SCORED, again . . . Reiterating, I'm absolutely elated purchasing a pair of Cole Haan Sandals & Melrose and Market Indigo Shift Dress, i.e., CLEARANCE SALES are inherently, permanently embedded within my DNA/RNA Coding! Moreover, purchasing my clothing at Nordstrom Rack always makes my outfits stylish without egregiously decimating my financial budget. BTW: Please check my receipt, YELPERS~Yaaaaay!

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Shoe Palace

2.9(36 reviews)

2.2 mi

With the holiday season approaching we thought we would try and get ahead of the game…read more Unfortunately that didn't happen floor was packed with staff but no one available to help out after finally grabbing the attention of an employee he said he would grab the size we need after waiting 15 mins we decided to shop else where. The mall has lots of options with some killer prices.

I got two left shoes, went in to get right shoe and they didn't even have it. Horrible place people…read morethere can't do basic tasks.

Sneakers

Shoes

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Off Broadway Shoe Warehouse

3.6(21 reviews)

4.9 mi

First time coming, nothing but positively in the workers there very helpful and have good deals on…read morethere website or if you sign up you get even more deals. 100% worth it and I Will be back again :)

Customer service is on point everyone is very helpful and the BOGO is a very great deal! I…read moreguarantee great customer service every visit.

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Gold Country Run + Sport

4.7(15 reviews)

4.2 mi

Cool place to get running shoes, clothing and more. We stopped by to browse their shoe selection…read moreand pick up a pair of Balega socks (my fave). Reminisced about our first time walking into a running store 15-20 years ago and being fitted for proper shoes. Glad this place is close by for new runners too! We talked with the employees about fun races we've done in the past, including Disney, Cowtown (now Urban Cow), CIM, Shamrock, etc. Good memories. Convenient location, a few steps away from Marco's Pizza and Icing on the Cupcake, where we were actually headed, lol. Prices seem like normal retail prices, so you're not saving any money but at least you might get it faster than ordering online. Found out they have a running group on Sundays that does a few miles together. Might be fun to check them out!

Good selection of running/walking shoes and good customer service. Was able to get in and grab a…read morepair of comfortable Asics walking shoes that feel fantastic.

Located next to Planet Fitness in beautiful Rocklin, California!

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Target

3.0(161 reviews)

0.2 mi

While we would love to see Target Corporation renew its commitment to diversity, equity, and…read moreinclusion, I generally appreciate the customer service at this location. Today, we noticed a woman standing near the exit with her cart of purchased goods. Even after about 30 minutes, she remained there, looking uncomfortable. We stopped to check on her and learned that she was waiting for a ride and needed to sit down. I approached the manager at Guest Services, who responded quickly and thoughtfully by finding a makeshift seat for her. I truly appreciated the care and responsiveness. That said, I wish Target provided seating for situations like this--offering a simple bench near the exit could make a big difference for guests who need to wait.

Outstanding target in a great neighborhood - this one is closest to my friends house and it makes…read moreone realize why he moved away from the bay area in the first place. At the Target nearest to my place everything is locked up - I mean everything. Here I don't think anything is under lock and key. The food aisle was what brought us in and it was good enough that you could get away with not having to go to a traditional grocery store if necessary. I liked best this cookie - it was the Target dog with the eye red. Very cute. You had to buy the whole bucket of cookies - but if it was a loose single one I'd have loved to buy. I think I will go back closer to Christmas for one of these for my cookie platter - that I like looking a certain way. Taylor Swift's music CD was at the entrance. Shes wildly popular. Your only allowed to buy 4 a person - got to save some for others you Swifties you.

Our daughter's new kicks! Velcro is a parent's best friend!

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7 reviews that are not currently recommended

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Holly C.

10 years ago

Well....I absolutely love the Good Feet Store! about 4 years ago,my feet started hurting, the arch of my foot, the ball of my foot, the heel...I am 55 and a teacher and on my feet a lot. I took the road of least resistance, talked to my friends, other teachers, etc. etc., and I went the cheapest route possible! Dr. Scholls, gel pads, any cheap route that I could find first.. THAT was a waste of time for me! Then I went to the Good Feet Store. Mark Rogers was so patient and knowledgeable, and really listened to my problem. My sister goes to the Good Feet Store in Colorado, and we just fit my mother with the Good Feet Store. No one wants to spend the money, but not functioning cause your feet hurt, was even more painful. I say, yes, some problems, are so simple, and you May need just a little support from other cheap insoles, etc. But if that does not work, don't waste your time looking at other cheap routes! My feet are so happy now! I just went in and bought the Strengtheners, because as we get a bit older, our body, eyes and feet change also, that's just common sense! I'm a happy camper!! read more

John A.

9 years ago

MY PAIN WAS GONE AFTER THE FIRST DAY OF WEARING MY INSERTS!! I have had constant pain in the ball of my foot when standing/walking for about a year and a half. I have spent a ridiculous amount of time and money trying just about every kind of ergonomic flip-flop, insert, or shoes with no relief. The next day after wearing these inserts as instructed by Sunny, my pain was gone! There was a little soreness in my feet and legs from getting used to the new inserts, but it was a much welcomed relief from the pain. Sunny was very knowledgeable in finding the solution for my problem. Mark was also very friendly and accommodating. Now I enjoy standing and walking without pain. Thank you Sunny, Mark, and The Good Feet Store! read more

Dan R.

10 years ago

The pain in my feet was preventing me from doing just about everything. It was excruciating. I visited The Good Feet store in Roseville, Ca in January 2016. I was assisted by Marc Rogers. Marc took the time to explain to me options I could consider to alleviate the pain. I decided to purchase new tennis shoes and the arch supports. Now 4 months later of religiously using the arch supports in every pair of shoes I wear, my wife and I walk 12 miles per weekend and I experience zero pain or discomfort. read more

Rachelle R.

8 years ago

I can't say enough about how great this product is for your feet, posture and overall health. I have a super high arch that was causing back and neck fatigue and my feet were sore all the time. I have been wearing these inserts for over 6 months and so much of my pain is gone. I wear high quality shoes while in the house and at work. It has changed my life. Marc is caring and thorough and knows exactly what you need. While the products are a expensive, it is worth every cent. read more

Mallori M.

1 year ago

Took my mom to The Good Feet Store in Roseville today and had an amazing experience! Justin, the store manager, was incredibly attentive, kind, and professional throughout the entire visit. He took the time to listen to her concerns, explained everything clearly, and made sure she was completely comfortable with the process. His customer service was top-notch and truly made a difference. Highly recommend this store -- ask for Justin! read more

Christina F.

8 years ago

I was apprehensive when going to the goodfeet store an thought i was probably going to be waisting my time an money. But the help an understanding i recieved from Dimitry was amazing he truly changed my way of living pain free. So if you out their have any doubts please go see him in Roseville store he will help you an be completely honest......Thanks again Dimitry read more

Daniel H.

5 years ago

I like the service and the products they offered. Seeing how the pressure was applied to my feet was interesting to see. My feet are feeling better and I have more energy. Thanks Good Feet team. read more

The Good Feet Store - shoes - Updated September 2026

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