I've gone to Kathy for tailoring services three times and she has been exceptional every time! Most recently, she took in a sequin jumpsuit and it fits like a glove. Her work is impeccable and her pricing is very fair. It's so great to find an amazing tailor on the North Shore you can trust! read more

Kathy's Alterations & Tailoring - Sewing & Alterations Near Me - Lake Forest, Illinois

Changing my review from 3 to a 1. I had a bridesmaids dress that I paid $220 for. It needed to be taken in and shorten. Went to pick it up and it costed $300. This is outrageous. No way in HELL I'd ever recommend this place to anyone. The only reason I went is because people on Facebook did. read more

Great hemming work! I went for a long dress alteration and she was amazing! Would go back again

DO NOT GO HERE. they do not listen to what you request to have altered- tell you what looks better without calling or asking if it is ok to alter in a different way then demanded $680 to get two flower girl dresses altered. They would not release the dresses to me unless i paid!!! I "bargained" with them and ended up paying $330 when each dress was less than $100 to purchase. I would have just told them to keep the dresses but my daughters needed them for the wedding to match the other flower girls. Insanity. My friend went down the street and got her daughters flower girl dress altered for $65. GO ANYWHERE ELSE. read more

I would like to give a great review to this local business ,but the experience I just had with Kathy's Alterations was so completely unsatisfactory that I can't just let it go. My 27 year old daughter brought in a full length dress to be hemmed. She picked up the dress and tried it on the next day. It was entirely too long. The front needed to be taken up another inch and the back looked like a mess...it was much longer than the front. She had not instructed them to leave it longer in the back. We called ( before hours) and left a msg stating the problem and asking that they call us back ASAP as the dress was needed for my Son's wedding the next day. We received a call back 2 1/2 hours after they opened. In the meantime we found another business who did a perfect job and had it done by the end of that same day. Today we brought the additional fabric that was cut from around the entire dress and returned to Kathy's. We were met with an argument. I asked that they meet us halfway and refund half of the $75 and they refused. A poor move in my opinion. read more

Kathy does a wonderful job with tailoring. The more complicated jobs, it can get a little spendy, but this is the only place I would take something I cared about enough to get it done right. She also did an amazing job on my sister's bridesmaid dress for our wedding - sis accidentally ordered it 2 or 3 sizes too big and thanks to the magical alterations, it looked absolutely perfect on the big day. I finally thought about writing her a review because she normally does most of my hemming. I recently went someplace else that cost the same price but turnaround was a couple of days faster for just shortening a pair of really nice jeans. I figured it wouldn't matter for a job so simple, but they turned out completely terrible with a crooked seam. It really made me appreciate how spoiled I got about never having to worry when I take my things to Kathy, and that for the same price I should have had it done right. I haven't had too much dry cleaned there but it's always turned out well. I've taken comforters there several times. One time a few years back I priced the cost here versus another place and it was $20 cheaper here. (Haven't needed it for a while though so not sure how the prices are these days!) They are also so sweet and friendly in there, it always brightens my day a little when I visit. read more

I highly recommend this place! I brought a dress & bridesmaid dress, and a jacket in and everything was altered and fix without any complaints and at a reasonable price. read more

Very professional, kind and responsive service. Kathy's was very cooperative in fulfilling my needs in perfect time. Thank you!

What an awful experience. She was recommended by a friend and I live close by. I brought in two dresses for simple alterations along the side seam of the bodice. One had sequins. Kathy marked them but said she could not give me a price until she had time to look at them. I called back two days later and she said it would be $85 for both. I come back to pick up two weeks later and the sequined dress was not done! She said she made a mistake and it would be much more for the sequined dress. Why would she not call me? Talk about a disappointed customer. Do not trust this business. She should have at least called immediately to let me know. Why would she do this to a neighbor and a referred customer. Unbelievable. She just did not care at all. read more

Having just moved here, and didn't know where which tailor to go, Kathy was a breath of fresh air. Lovely woman to speak to, and her prices are more than fair for the quality of work that she does. My med school white coat was altered perfectly, with enough room to move around in while still very slimming. She fixed a sweater of mine and I will more than likely bring in a couple of shirts that I need altering. Definitely have her bookmarked! read more

I live in Chicago but brought my wedding dress to Kathy for alterations after reading so many great reviews. She did not disappoint! I wanted the puffy tulle underneath my dress taken out, and Kathy did so beautifully. When I went back for the first fitting she measured it for hemming, then I went back two weeks later to pick it up. When I tried it on everything fit perfectly and the length was perfect too! I definitely recommend Kathy for wedding dress alterations. It's not worth going somewhere else where they might mess up your dress. Just make sure you have about a month for alterations if you are needing a few different things done. One last thing, her prices were about what you would expect. It was worth every penny! read more

Update, i went in to ask for my money back now that I will have to replace the dress and now will have another tailoring bill to pay. The belt is no longer sold and is almost as expensive as the wedding dress itself, so it will have to be taken off and sewed onto another dress. Hopefully it can be. Kathy not only flat out refused the refund, she again reiterated that she cut the dress where is was pinned (she most definitely didn't, I would have never given the OK to have my wedding dress hanging awkwardly at my ankles especially given that it was waayy to long to start with) and then she and the guy who also works there accused me of lying - which is completely outrageous behavior on their part. Take your clothing and money somewhere else. Customer service doesn't exist here. read more

Kathy was great! I had a serious issue with a bridesmaid dress and she was able to help fix the issue, when others turned me down. I received my dress back in time and her pricing was fair. I would defiantly recommend Kathy to anyone needing alterations! read more

Bought a brand new suit that needed to be altered to fit me better. Kathy was very welcoming and accommodating of my request and time table for pick up. Picked up the suit three days later and it was perfectly done. Will definitely come back for future alterations. read more

I have visited Kathy's many times and it is always been a good experience. The ladies that work there are always nice and friendly. I recently ordered a suit that was a size to big and the arms on the jacket were to long. I took it to Kathy and received it a couple weeks later and now it fits perfectly! You can't even notice that it has been altered. I would rather pay the money to get it done right. I have gone to some of the other cleaners in the area and have been disappointed with the results and service. I will be going to Kathy's from now on! read more

I brought my bridesmaid dress in to have straps sewn on and a snap put on the sash so that it could be used as sleeves(the snap was her idea). (It was one of those wear it 10 ways dresses). I picked up my dress and went to San Diego. I went to put my dress on and to my surprise there was no snap and she had sewn the two sashes that were meant to go over the shoulders as sleeves together..... There was never any discussion about sewing anything together. All I wanted was a snap and two spaghetti straps added. I had to run to the store and get a seem ripper and rip the two pieces apart an hour before the wedding. When I called to talk to her about it she laughed at me and gave me the runaround. Saying there was no manager or owner I could speak to and there was nothing she could do. Very unprofessional. read more

While shopping online, I read that a fitted cheap suit often looks better/more expensive than an expensive one that doesn't fit well. Since I saved some major $$ by buying my suit discounted, I decided to allocate some of that to getting it fitted. I had never used a tailor before, so I did a lot of research on yelp to make sure I chose someone I could trust. I decided to go with Kathy and she definitely didn't disappoint. She speaks her mind and told me her honest opinion, which was helpful for a first timer like me. Prices were slightly above average from what my research showed but that just may be the result of me being a student and on a tight budget. read more

I had a bridesmaid dress I need altered. I had called around and stopped at a few other places to get an estimate for the cost. All ranged between $80 and $120 which I can not afford. I figured I would stop off at Kathy's to get an estimate. She had me try it on, pinned it up, explained to me what she was going to do, and then gave me an extremely fair price for the work. I picked it up 2 weeks later and the alterations are perfect. I could not have asked for a better experience (I have never gone to a tailor before) and a better result! Can't wait for the wedding! read more

I had to get some last minute hems and alterations just a week before my brother's wedding. Kathy did a spectacular job on very short notice. I will continue to use her in the future for any of my alteration needs. I would highly recommend her to anyone!! read more

This review is way over due, and I meant to personally go in and talk to Kathy and her sister and say thank you!!! My fiancé has been going to Kathy's for year and years and when we moved near by he began taking some of my cloths to Kathy's for me as well. Recently, he had brought my down winter coat to them to get cleaned because we had been working out side and it got extremely dirty. I also had ripped/burned a small hole in the sleeved when we were moving and burning some branches. When he brought my coat back for me it looked so bright and new and fluffy again it was amazing! But the best part came later in the day when I noticed they had taken the time to sew up the hole I had in the sleeve!!!!! It was something I had been looking at for weeks meaning to take care of and I never did. Something so simple and thoughtful of them that had me so happy the whole day I even called my mom to tell her. My fiancé and I have never ever had anything negative to say about Kathy's! They always do a wonderful job, I cant wait to bring some of my spring cloths in to be altered! read more