I have worked with Tood and the crew of Summit Garden Services for a number of years now and found…read morethem to be friendly, efficient, and very professional. They have moved plants (including trees!), built retaining walls, built trestle fences, regraveled the driveway, done some heavy-duty weeding, helped fix a water feature...just to name a few things. Each task was managed and completed successfully with no issues. I am sorry one of the reviewers had a bad experience with their driveway. I, too, had them do mine with the same materials and I have to say that I am delighted with it. I occasionally track in some of the fines, but it's to be expected with that type of drive solution. I plan on continuing to use Summit for my future Garden projects!

Summit designed a hardscape for us that was perfect for the "lay of the land". I have received…read moremany compliments from my friends and neighbors on their great workmanship and design of the retaining wall. Showed up on time and stayed on the job. Merike

We've had trouble finding someone to routinely maintain our yard, so we reached out to Angeles…read moreLandscaping to clean up our overgrown lot. Front to back, we had a lot of tall grass, weeds, and accumulated leaves. Angeles responded to us almost immediately and arranged to come by to estimate the work that night - and it was a Sunday! I'm hard of hearing so I wasn't entirely sure I communicated well with them but they seemed to understand me so we went forward. Their two-person crew arrived spot on time and got right to work. Daniel, the owner, carefully reviewed the work we had asked for. I agreed, and they got right to work. I thought it would take them all day, but much to my pleasant surprise, they were done in half that time. And the work? Perfect. They did everything asked for with professionalism and well-deserved pride. The yard is now presentable (and it hasn't been for a while). We'll definitely be bringing them on for monthly maintenance so it doesn't go out of control again. Cost was very reasonable. The scope of the work we needed was never going to come cheap, and cheap wasn't our goal. We wanted the job done right and we were willing to pay a professional rate to get that level of quality. Angeles Landscape charges a very good rate and, for what you get, I doubt there are better options. I also appreciated that Daniel kept checking in to make sure we were happy, if we wanted anything corrected, or if we had any questions. Customer service and quality are clearly top priorities for Angeles Landscape, and it's great to know I can trust them to do great!

Great work! They were fast, polite, on time, and did a great job with a very overgrown yard with…read morelots of blackberries. Highly recommend!

I accidentally gave this company a one instead of a five. They have done a wonderful job for me in…read morethe past and I will hire them again,

Two different bids-…read more Trees- BIG CEDARS. Came out to bid, gent was professional and very knowledgeable. Fair pricing. Husband just didn't pick them of the five bids. Not about money. We went with arborist. Deck bid- Building a large floating deck for base of greenhouse. Very high bid for labor, bid was not detailed enough. Didn't break down ttl cost lumber pkg, labor cost was only thing detailed. Got vibe they didn't want to communicate or interested in job. This is incredibly important job to me so went with different company.

The Whidbey community consistently praised BL Landscapes as the "best in town," which led me to…read morereach out to Brian via Facebook Messenger on February 16th to inquire about a potential backyard project. He responded promptly, and within a few hours, we had scheduled an appointment for Friday, February 21st at 2:00 PM. On February 21st, my husband and I met with Brian to share our vision. He provided his professional insights and ideas and let us know he would follow up with a written bid. On the evening of February 23rd, we received the bid by email. We appreciated the quick turnaround and informed Brian that we were awaiting a few more bids before making a final decision. I also had a couple of follow-up questions, which he answered promptly: * How long will the project take?A project like this would typically take two weeks. * When can you start?I do not have an exact timeframe yet. Once we decide on materials and I place the orders, I can provide a start date. By March 18th, we decided to move forward with BL Landscapes. Brian shared links to various paver and retaining wall options, and on March 20th, I replied with our selections. On March 21st, we met Brian at Starbucks to provide a 50% deposit as requested. During this meeting, we asked if the project could be completed by Easter. Brian noted that he had a full schedule but some flexibility due to clients being away, indicating it might be possible, though he didn't commit to a definite yes or no. He also mentioned he would send additional wall suggestions over the weekend, despite us having already sent our choices the day before. On March 23rd, I emailed a few minor design changes, no response. By March 30th, still having received no follow-up regarding wall options, I emailed Brian again. He apologized, saying it had been a hectic weekend and that he would send the wall info "ASAP." No email arrived. On April 3rd, I followed up once more after noticing our deposit check had been cashed. I asked if that meant materials had been ordered, even though we hadn't yet received the promised follow-up. That evening, Brian replied stating that the funds were still on hold, but he intended to send material options over the weekend and apologized for the delay. Finally, on April 5th, he sent wall options, 2 weeks after he initially promised them. We responded immediately, confirming our choice and asked how long it would take to receive the materials. Brian replied, "I will contact my supplier Monday and get an answer for you." Monday came and went, again, no response. 11 days later, on April 16th, I followed up asking if materials had been ordered. I also expressed concerns about the project timeline and stated that if a May 1st start date was not feasible, we would prefer to cancel and receive a refund of our $13,000 deposit. No response. On April 21st, having gone over two weeks without communication, we sent an email requesting a full refund within 24 hours. Brian responded on April 22nd, citing illness as the reason for his lack of communication. He stated:"I understand that you are frustrated and looking to go in a different direction. I should've made it clearer during our initial discussions that we are booked out well over a year. I was willing to work your project in as fast as I could, but our schedule is not set in stone because we are 100% focused on quality..." He agreed to refund $10,000 immediately and the remaining $3,000 once he received a refund from the supplier, which he said would take "at least a few days." We were shocked by this response, as at no point were we informed that BL Landscapes was booked out a year in advance. Had this been made clear, we would not have moved forward with them. We responded and expressed our concerns. Brian delivered the $10,000 refund on April 25th. On May 2nd, 8 business days later, I followed up about the remaining $3,000 and requested proof of the refund transaction if there were further delays. Brian replied, stating that in 25 years, he had never had a client who was not 100% satisfied (of which is not true if you take a look on Yelp and Google reviews). He stated that manufacturer refunds take time (see April 21st for how long Brian said it would take) but promised to drop off the balance on Saturday, May 3rd. On May 4th, we received a message stating he was out of checks and would bring the refund on Monday, May 5th, which he did. If you've made it this far, thank you for taking the time to read our experience. I felt it was important to share this detailed timeline to help potential clients understand what they may encounter. While BL Landscapes has many glowing reviews, unfortunately, our experience did not align with them. Brian may categorize this as an "unfortunate miscommunication," but in truth, it was a lack of transparency and a failure to communicate effectively, two qualities that are critical when managing client relationships and running a business.

BL Landscapes was very responsive and did a great job. You can check out their work on Facebook as…read morewell.