This is honestly one of the better Walgreens, in my humble opinion. The employees seem to genuinely…read moreenjoy working here and are always telling a good story as they cash you out. I don't necessarily use the pharmacy, because I don't have any prescriptions. But one time I had to ask the pharmacist some questions about relief for severe nasal congestion and he gave me some good tips that really helped. As far as shopping goes, they sell all the food brands that I typically have to drive up to Target for in the beauty section. Native shampoo, etc. and for the same price as Target. So that's very handy!

Rude and unhelpful. Was a rite aid member for years but since the ownership change place jas been…read morevirtually useless and really accommodating

Nice clean store. One of the few open on Christmas Day. We were very thankful as we needed OTC Cold…read moreand Flu Medicine! And of course some holiday candies to help me "feel better" too. The staff was present, productive and helpful. I was nervous whether or not they would have any medicine given the news and they had plenty of supply/options for us to choose from. I'm very grateful for the staff and this location. Thank you!

Pharmacy lost my prescription and then when that was finally straightened out they didn't have my…read moremeds in stock. Meds not in stock is a frequent occurrence. What was the company thinking when they closed the other CVS in the town? There is just too much business for one pharmacy to handle.

For several weeks I have been dealing with Chuck in the South Portland office of Kennebec Pharmacy…read more He has been helping me to select, set up, adjust to my new CPAP machine. His service has been excellent in every way. He responds to my phone calls immediately, works with my pulmonologist, and makes the necessary adjustments. (These last are crucial to its operation.) Best of all, he is careful to keep me informed.

I ordered a cpap machine from Kennebec Pharmacy back in May. They promised it would be sent out…read moredirectly. They didn't. I have called at least three times since and have gotten the run around each time. Them promising they would ship it, but not really shipping it. Oh, and They have charged my credit card for it. If I don't get any satisfaction within the week, I am going to call the Better Business Bureau. I am totally fed up with their ineptness!

To say this store is disorganized is a major understatement. They may seem under staffed, but the…read moreemployees who were working that day were off doing who knows what. My wife and I walk in to do a Passport photo. There appears to be only one male worker in the front, but he has a few customers looking to check out at the front. He uses the overhead speaker system to request assistance in Photo. He helps a few customers, while we wait in photo, and then he makes a second announcement when he can't step away from the register. No one responded to either request for assistance. He finally has time and proceeds to help us. Photo is taken, first kiosk he uses to edit the photo stops working and he has to move to new kiosk. He has trouble loading SD card onto second kiosk and then he can't find the photo. I found it for him. He edits the photo and then sends it to the printer. As he tries to print the label for the order, he is locked out and needs a password reset. So he calls for a female (likely Manager) to assist over the radio (CB radio). She doesn't come to the Photo center. We wait 2 minutes and he radios her again, still she doesn't respond. Another female employee in a plan shirt (no Walgreen logo shirt) and she offers to assist but then states she is locked out and needs a password reset. At this point a Passport photo has taken over 15+ minutes which includes waiting time. A male employee, who seems fairly tech savvy, enters the photo center and he is able to login and check us out. This store is one of the worse I have seen. I understand there are staff shortages, but when an employee asks for assistance 4 times, and no one responds, that is either their own refusal to assist, or they were busy doing something that they couldn't stop by policy (unlikely). I looked at the rear mirror that helps you see the backside of the store and I couldn't locate another employee anywhere so they must have been in off the main floor. To top this entire experience off, the passport photo take is borderline non-compliant, but we will only find out if the Passport agency notifies us it cannot be accepted. So we spent 15 minutes to get a passport photo and my wife's Passport application could be rejected simply because of a poor passport photo we paid $17 for.

Who do I contact with a complaint about Walgreens Pharmacy in Augusta?…read more I called them on Tuesday to have a prescription transferred and they said it would be available on Wednesday for pickup. My husband has stopped in every day and they keep telling him come back the next day. Bad enough they had me on hold for 25 minutes when I called, but they told me they had it in stock when I called on Tuesday. Liars. Now they are saying come back Monday. This was a total waste of time. I wouldn't use this pharmacy again if it was the last one left.

No stars but to write this needed to hit 1 star ... the rudest most miserable techs .. the…read morepharmacists themselves are cool but the 4 years I've been coming here I recently switched to hannaford about a year ago but some scripts are still showing up at walgreens .. Remind me to fix this they are so rude the females and I dread going in.

I have been on hold for over 50 minutes this morning. I was calling about a short, simple question…read morethat I couldn't go there myself and figure out. it said there were "multiple callers" ahead of me, but i've been the "next caller in line" for over 20 minutes now. I'm wondering if my call is simply being ignored because there's no way the store is busy enough for me to be on hold for almost an hour at 8:15am.