I'd like to share my personal feedback about Dr. Liao's office based on my recent experiences since…read moreJanuary 2026. The staff has consistently demonstrated courtesy, patience, and a genuinely helpful attitude. Every interaction--whether in person or over the phone--has been handled with professionalism and care. During a recent call, they remained patient and attentive, ensuring I received my results even though I needed to wait about six (6) minutes. Their willingness to assist and their calm, respectful manner made the experience smooth and reassuring. Overall, the team's professionalism, kindness, and commitment to patient support truly stand out and deserve recognition.

Typical service. Difficult getting appoint meant. Feel rushed during appointment. No summary after…read morevisit.

Dr. Truong is an outstanding Doctor. She truly cares about her patients and takes time to listen…read moreand truly care about your health. I referred my whole family to Dr. Truong. Office staff is also amazing and has GREAT customer service skills.

We switched to Dr Chang from a referral from a friend who works for Optum on the management side…read more Our past physician was getting older and we wanted a younger doc and he fit the bill!!

Dr. Lee is a great acupuncturist. She takes care in her profession. I definitely recommend her for…read moreany type of acupuncture treatment.

I've been seeing Dr. Chung for many years following him from Covina to his practice in Arcadia. He…read moreis thorough and extremely knowledgeable. Has an excellent bedside manner and takes the time with his patients to answer each of their questions in depth. He has a caring nature and would recommend him.

Dr. Peng is one of the best primary doctors I ever had. He's knowledgeable, professional, and…read moreattentive to your medical needs. Wait time is quite prompt or short, and the office staff is very helpful and friendly. The office environment is clean, modern and pleasant which is a definite bonus.

Very caring,kind and a good listener. Took his time to explore all options with me. Very clean…read moreoffice and nice office staff.

I've been with Dr. Tran for many years, and I normally don't spend time writing reviews. I recently…read morecame across her Yelp page while searching for her address and was genuinely surprised to see her rating drop. It felt very unfair, and I wanted to share my experience. It is always a pleasure to see Dr. Tran. She has consistently been patient, attentive, and respectful. I tend to have a lot of questions, and I usually do my own research before appointments because I know she is busy and other patients are waiting. That mutual respect goes both ways, and she has never made me feel rushed or dismissed. What I value most is how she explains my health issues. She takes the time to explain the underlying reasons, not just what to do or what not to do. That approach helps me truly understand the situation so I can make informed decisions. Many doctors simply give instructions without explaining the logic behind them, and with my personality, that often leads me to ignore advice I don't fully understand. Dr. Tran is different, and that makes a huge difference in my care. The staff has also been consistently helpful and professional. As long as you arrive on time, there is usually very little waiting. Good communication between a doctor and patient is extremely important, and Dr. Tran genuinely listens. I hope she continues practicing medicine the way she does and doesn't let unfair reviews discourage her.

Customers service, front desk poorly. Had an appointment for daughter physical exam. Ran 15mins…read morelate due to traffic and getting her out of school. Was turned away once we got there. Stating we are late and need to reschedule to a different date. Is our schedule not busy as theirs? Since when do we not wait for doctors at least 30mins after appointment time? We sure did many times here at this office/facility. Now that we ran a lil bit late, we have to reschedule?? Thanks to this kind of service and response , you now lost a whole family as clients. Hope everyone take this review into consideration that our time is as important as the dortors

I was referred to Dr. Yeh by a friend, and I truly cannot thank him enough! He is kind, patient,…read moreand exceptionally knowledgeable. I really appreciate his ability to explain complex information in a way that's clear and easy to understand. He offers thoughtful advice without ever being pushy, and he takes the time to listen with genuine care. Dr. Yeh spent so much time with both me and my mom, answering all of our questions thoroughly. His assistant, Jennifer, is also wonderfully sweet and helpful, which makes the visit feel comfortable and welcoming. I feel very fortunate to have Dr. Yeh as our primary care physician!

This guy should NOT be a doctor, period. He does not care about his patients and seems to want you…read moreto leave asap every time. He's easily frustrated, impatient, rude and sometimes even openly shakes his head at you if you want him to explain something (acts like you're wasting his precious time). Communication is poor from both this doctor and his receptionist. Sometimes the receptionist doesn't know how to answer your questions and just tells you to make an appointment for office visit... Let's talk specifically about my USCIS immigration examination. He is sloppy and careless. We gave him the immunization records and he did not even mark them correctly on the USCIS forms (among some other concerns we had), so we had to make him redo it. How embarrassing is it that the patient has to catch silly mistakes? It was his mistakes, but he acted as if we're just bothering him and had a terrible attitude when he reluctantly came out to talk to us. The receptionist was also rude and even went as far as to tell us we should get a license and do the USCIS exam ourselves. I mean c'mon this doctor cannot even copy and paste immunization records properly, I'd do it myself if I was allowed to. Just such a stressful and bad experience, I hope my review can help others avoid this so called doctor

I recently transferred to this office from Altamed Medical Group in West Covina. I feel that I am…read morebeing neglected and office appointments are becoming almost impossible (2 months wait). My first visit was a Physical Check Up and it only took 3 weeks. Dr. Rosina Chen was very pleasant to talk to and carefully listens to everything. She got me several referrals along with an order for a complete blood work. I have a feeling my health will be perfect by the end of this year.

A physical is 170 and papers signed additional $35 for a…read moreoffice visit is insane! Morelia medical in El Monte does this for $50 total...

Care here is excellent. The office staff is friendly and helpful. They do primary care and sports…read moremedicine. I never have to wait on the phone long when I call. The doctors take the time to answer all of your questions.

I started coming here because of Dr. Kwong. I was a patient of his when he was at the San Gabriel…read morelocation. I did have HMO when I switched over to Pathways & was able to see Dr. Kwong at this office. They don't take PPO, only HMO, unless you're an established patient & only updated/switched insurance. Dr. Kwong is the best! I've been seeing him for years. He's always willing to listen, patient, and caring. I've never felt like I was rushed or like he's in a hurry to leave and see other patients. He's always willing to help & quick with referrals & sending out prescriptions. I've never had any issue with that or staff. Michelle is amazing. I've been going through some health issues and she's my go to for whatever I need. If I need to get through to Dr. Kwong I always ask for her. Everyone is helpful and professional, but Michelle knows and has all my info on what I'm going through. Even after all those calls I've made....I've never had or felt like she was in a hurry to get my off the phone or like she didn't want to help. Jerry & Maya are also nice and helpful. Thank you all for being so nice, caring, and helpful.