had a very disappointing experience with 2 Cousins HVAC. The service was poor, and the repair they…read morecompleted was faulty shortly after the visit. When I tried to reach out for follow-up or a resolution, my calls and messages were ignored. Unfortunately, the lack of accountability and poor communication made the situation even worse. I also dealt with Marlie Bouzi, who provided unprofessional and unhelpful customer service throughout the process. I would not recommend this company -- save yourself the frustration and look for a more reliable HVAC service that stands behind their work and respects their customers' time and money

2cousins was fantastic! Highly recommend for any heating/AC needs. They came out within 24 hours of…read morecalling for an AC that was not working. They fixed the problem on the spot at a very reasonable price!

I had a really great experience with Piper, very highly recommended these guys. I had the heat go…read moreout at my place and they were very empathetic and agreed to send someone out same day. Then, when the part I needed wasn't at the supply store after we were told it was definitely going to be there, they got me on the schedule for the following day and were totally flexible with me. Rates were very reasonable and when they came they were clearly very knowledgeable (and even taught me a bit so I understood). Highly recommend

Im am completely thrilled with Piper and Heating/Cooling. He has done a tremendous amount of work…read morefor me and for many family members. It came time to replace 2 furnaces and coils in my home. Had to be done immediately. I dealt with Al and he immediately came out to meet me within the hour. He had a quote to me that day and had everything ordered and installed in record time! Service was A+ all the way!!

This is the first time having the pleasure of working with Rafail. A little back story, our furnace…read moremotor was starting to make a lot of audible noise and it wasn't a day or two after that the heat in our home was not working. We contacted Rafail and he was able to come and check out the issue. He immediately diagnosed the issue. After discussing possible solutions, we came to the agreement to have the furnace replaced along with the condenser outside of our home. Rafail was very informative throughout the process which made our lives much easier so everything was scheduled out. Rafail is very detail oriented and professional from his equipment replacement and technique. It was a pleasure having Rafail help with this situation and I cannot recommend him enough. Great service 5/5 :)

I would definitely recommend him since he would diagonse the right problem to fix. It's like going…read moreto the right car mechanic. He charged us fairly. He didnt charge extra for the same day and was prompt on call.

They were very efficient, quick respond, very knowledgeble, vely good with the price!…read more Thank you.

My experience with CPB Mechanical has been highly satisfactory . When I called Mr. Christopher…read moreMurphy on a problem we had in our heating system, he came promptly. He provided the diagnosis, patiently answered our questions in details and fixed the problem. Chris displayed a great deal of professionalism and knowledge. It has been a great pleasure doing business with Chris. Samba S.

Great plumbing support. Mike was communicative and explained why they were doing the things they…read morewere. He even made sure placement of a drain was ok based on comments I said earlier.

Terrible! Stay away from this company!! On May 2,2022, I had a scheduled a/c checkup, which was…read morepart of my yearly a/c and heating coverage agreement. They canceled the appointment because it was drizzling outside. Jessica, who contacted me to cancel the appointment told me that someone would get in touch with me within 2-3 days. So, someone should have called to reschedule by May 5. This never happened!! On May 8, I reached out on their company website without any response. On May 9, 2022, I called and got transferred to their answering service. Again, there was no call back! I did the same outreach the next day and Wednesday May 11,2022. I had also written an email to the owner , Mike on May 10,2022. There were a total of 5 outreach attempts without a response, only leaving my cell number for them to call back. Finally, I was fed up with their lack of responsiveness to my calls and e-mails. When I left my third phone message today with their answering service, I told the receptionist that if I didn't get a call back today that I would be writing a negative review and I would be taking them to small claims court to get half of my contract money ( $543 ) returned to me. Only today did I finally get a call back from the owner Mike. He was nasty, when he should have been apologetic to me. He told me that he's dropping me as a customer. He said he was going to come to my home , which I took as an implied threat to me and my family. He also lied to me and told me that he contacted me 5 times. This is a blatant lie as I just spent the last few hours checking my phone records for my mobile phone and landline. He only called back after I threatened to take him to court for breach of contract, which seemed to be what he was doing by avoiding calling me back and providing the services that I paid for in my yearly contract. I strongly urge anyone considering doing business with this company to seek another alternative. He is a nasty owner and can not be trusted. It is virtually impossible to reach anyone by phone and they certainly don't value their customers. I told him that I would give home 3 days from today to return half of my contract money. I don't expect that he will do this. So, I will likely be seeing him court in the near future!! I'd like to give ZERO stars, but apparently I can't do it !!

AC would not work. Remm changed the capacitor which is a $12 part as I did some research later…read more Charged me over $400 for less than an hour job. Do you think it's reasonable or ripoff ???

Our interaction with Remm heating has been nothing but positive, from the first phone call up to…read morethe day they installed my water heater. They were very patient on explaining things and made sure to answer all of my questions. Service was quick and easy and from now on they are who I will continue to use for my plumbing and heating needs. I always go off of vibes when dealing with companies and they're vibe was great!, I felt comfortable and confident with the work they performed.

WORST customer service experience I've ever received. Technician came to evaluate my furnace…read moreissue - he was great and explained what needed to be replaced, but we never received a quotation. I followed up 5 times to get quotation and even advised we may end up replacing the unit as we were in a dire situation with little kids at home with very little heat! Customer service person was not helpful at all to move the situation forward and basically told us we can take our business elsewhere. Beware of this company - especially if an emergency...you will get no response!!!

I missed my appointment and Terry was able to squeeze me in the very next day. Butch was amazing…read moreand had my AC up and running within an hour. Gave my son a perfect explanation as to what went wrong and how to prevent it in the future. Extremely professional and customer oriented local family owned business. I've also heard nothing but great things about them. Their Service's, Knowledge, and customer oriented mindset is something very hard to find these days. you will not find a more reliable HVAC company in the area.

This is my first review and well deserved. I have a Laars Endurance boiler that was malfunctioning…read more(kettling). I called Laars and they recommend an authorized local Staten Island company. They came at great expense and told me I needed a new boiler. I then called some local plumbers and my service company, who made many visits and tried really really hard, but no one could figure out exactly what the problem was. I then called Lou from Absolute Combustion also an authorized Laars contractor. What others couldn't figure out in many visits and hours Lou diagnosed in one visit, He got my boiler running and I now have heat and hot water that works consistently. It worked intermittently for the last year. He even showed me all the parts he carries for Laars in his truck. If I could I would give him 10''s. If you ever have an issue with your boiler and no one can figure it out. Skip the rest. call the best. Lou from Absolute Combustion !!!!

The most astute HVAC diagnosticians I have encountered. Over several years, several repair guys…read moretried to figure out why our Endurance stacking heater/boiler kept failing. None could solve it; all were eager to sell us a new one. Only the Absolute Combustion team -- Lou Cubero, Milton and Mike -- figured it out. Lou is a wizard.