Could not be happier!…read more Received four (4) quotes to replace both of our old units, and Earl showed up as the last (he was highly recommended) Not only did he blow us away with his AC expertise, but his quote was fair and did not include a bunch of unnecessary add-ons that would break early We booked the appointment 5 days out, and the team of six (6) showed up on-time and ready to work Very pleasant group, that spent 10 hours straight in the heat getting us back up and running again They took the time to explain everything, answer all questions, and left the house as clean as they came in Overall, I would recommend this company to family and friends in the need of an AC repair or upgrade

I would say that is best company that I used in Dallas in the last 37 years. Humberto Ruiz did a…read morefantastic job on Sunday. My heater was not working and he fixed my AC unit. He was extremely honest. The tested the unit twice and fix the control panel. On my experience, I will use him all the time. I am a very conservative person in all my decisions. I wish good lucky for all that had a problem with A/C unit.

Review Part 1. Let's begin at the beginning . I bought the house while stationed at Ft Hood and…read morenever had the time to address the air conditioning due to all of the deployments. There were 4 AC companies that gave me quotes. A1 Air not only was the highest of all the quotes but stated that all of the unnecessary work that they did quote was code and had to be performed such as installing a French drain , and when asked about an incentive from Oncor , the sales woman's stated quote ," Oncor has no money to give away for any incentives...HA HA." All of the companies gave quotes for a 2.5 ton and the 16 or above seer system with and with out heat pumps along with WiFi capable thermostats. A1 Air 8700.00 with 18 month zero % financing . Chapman Air, 7700.00 no zero % financing . Willard Air 7500.00 18 month zero % financing . Forney Air 60 month zero % financing, Oncor incentive used towards price of the unit , and the final price was under the lowest I was quoted by the other ac companies. The 34 year old ac system in my house was completely removed and replaced with a shiny new system along with new electrical boxes and wiring 10 year warrant on parts and 3 year warranty on labor which was way better that the other companies . Communication between the owner Richard and his techs and office was the easiest I've ever had with any company . Any issues I may have had with anything was quickly resolved . So far the service works great and no issues as of yet and really do not expect any. I have recommended this company since the first hour that they started installing my new AC unit. The part 2 of this review will be after the long hot summer of 2019 to report back how the new AC service has worked . 06/30/2020 Review Part 2 On June 17th 2020 our A/C started blowing hot air. Being I decided to see if it was a fluke and let it run for a day or so just to see if it was the heat or actually the the A/C. Well , it never got cold. So on the 19th we called Forney Air and scheduled the appointment. At 3pm a technician arrived and discovered a cool element in the attic malfunctioned , which is rare for that unit. The technician was able to get a new part ordered from a near by supplier and was also able to get that part same day . Forney Air Owner Richard and a platoon of technicians arrived with the new part and quickly installed and performed diagnostics on the entire system. All of this including the inspection and replacement took maybe all of 3 hours and was covered under the warranty. The efficiency and professionalism of Forney Air has still not wavered. Support your local business like Forney Air . You will not regret it.

After the review hit the owner of the company came out and fixed everything ... no more duct tape…read moreand I have been very satisfied with everything I just hate that it was a bad review that fixed the problems ... but they are fixed and I am very pleased that it was taken care of today ... thank you Richard First review ... Very disappointed with the service I have received... I had a new ac unit put in a couple months ago a very nice upgraded 2 stage system ... the owner Richard came out and was very nice let me know what my options were and seemed Very thorough and knowledgeable while selling the unit that is really the reason I went with his company ... come install day 2 guys came out and put the unit in they seem to have had some trouble getting the unit in the ac closet they took the thing apart and installed in piece by piece ... but once again they know what they are doing I really do not ... the first day before they even leave I notice that the system is really loud they dont seem to think anything of it after testing it out and such I give it a couple days then decide to call it takes 2 calls to get a call back and have them check it out they come out and yes there was a problem a zip tie was In the fan making it like a card in the spokes of a bike tire ... a couple weeks later I open the ac closet and it is like a freezer in there I have more ac in that closet them my whole house it seems and I notice that the unit has black duct tape all over it so I call them again it once again takes 2 calls to get a response...they send out the same guy that installed it he is very nice but he comes out and duct tapes it more and tells me that these (top of the line) American standard dont always have there seals and gaskets in them or just dont fit right ... the problem is still going on I can leave that door open to help cool the house I guess ... so I have been calling the owner for over a week now and i can not get a return call at all !!! I wanted to have him come out and check it as it being duct taped together doesnt seem like it's a good unit that i just paid high dollar for plus the filter that I will need to change is behind the drain pipes and seems impossible to get it out to change it ... that nice 3 year warranty doesnt seem that great if they won't return there calls at all!!!! Good luck if you use these guys!!! I will now be calling a reputable ac company to came out and fix it or reinstall it correctly I guess !!!

Was told the system needed to be replaced and no parts were available, both statements were untrue.read more

Garland Heating & Air is truly a company you can trust! The technician who came out was…read moreknowledgeable, honest, and took the time to explain everything. They stand behind their work and don't try to upsell unnecessary services. The quote I received for a new unit was very reasonable, and when I shopped around, other companies were charging much more for the same job. I'm so glad I chose them -- highly recommend!

I'd be careful calling them - even for a new project quote!…read more First, I was charged $59 even for a new-install quote, which most or all other companies do for free. Moreover their quote was $16k when most other companies quoted me around $10k. Was a waste of time and money.

I have a similar story to many of these reviews - found these guys randomly, after being screwed by…read moremy own installer (long-time maintainer, too) and another company, as I was trying to hunt down someone trustworthy to take care of the immediate, but also future issues. They took care of my immediate AC issue, couple of years back. My original guys left us sweltering. One other smaller company didn't diagnose the issue properly, and AC was down again in a day or two. I happened on this company, and the AC has worked great for years, since. This year, my 12+ year old outside condenser had several issues which cascaded into breaking down totally. Bad cap and a very tired motor started melting wires in the relay. The condenser probably needs to be replaced altogether, eventually, but Vince saved me the cost of a new car (this is a 5-ton unit), for now, by repairing everything. And, including the time to run out to pick up the proper motor, he was done and we were back up within 2 hours. Amazing. And, now I can start a savings account for a new unit in a few years, hehheh. It matters. Their communication is perfect. Courteous, from the get-go. But, if you're technically-inclined, like me, also explains everything thoroughly so that you will feel very comfortable about your decision, if you have one to make. I would like to speak to those reviews complaining about price comparison. I think we all know that you generally are going to "get what you pay for", and tend to ignore those unless there are tons of them with details about shady people, right. (Which there are not, here.) But, another thing to consider, is that these guys are so dang great at what they do, they are in and out in record time. That means a lower cost [to you] on the labor side of things. I'm perfectly ok if they tend to choose higher-quality parts that cost a bit more. The guy knows his stuff and is aiming to not have to return for the job. Just something more to mull over, if you're on the fence or anything. I wound up joining the membership program, this time. That's how much I trust them, now.

****Buyers beware****…read more If your looking for excellent service and great prices Air Doctor are the guys to call. David came out looked trouble shot or issue and worked with us on pricing. They laid down plastic so the wood floor wasn't damaged and cleaned up the dust and dirt when finished. David walked me through registering the product and adding the warranty. They also provide their own warranty above the manufacture warranty. Before hiring I checked the BBB and they had an A+ rating. Incredible work and incredible service. Call these guys when it comes to heating and air.

I had no A/C in my upstairs bedrooms in late July heat. It was a Friday, and Air Doctor was great!…read more Service lady got me scheduled right that day and the technician was very knowledgeable! I recommend them to everyone!

Dale is gone, seek elsewhere…read more Just like every other company now with standard slick sales attempts. They repaired my easy fix, so I give 2 stars, but told me it would be $100 service call or I could sign up for $179 service package they want to lock you into and then come back later and upsell you more costly repairs. He then came back in the house and conveniently changed service call fee from $100 to $165. I've never been quoted a price after work was done and then had it switched. This was only because he thought I would sign up for $179 service nonsense. I'm in sales, I wish I could change my pricing anytime I wanted. Again, seek elsewhere unless you can get Dale back in a uni.

Dale is amazing! took care of everything and excellent pricing! I'm sad he retired. He was the best…read moreI've ever had the pleasure of working with. My rating was based on Dale's service. I am not giving any recommendation for the new company. I wish Dale well in his retirement.

The team at DFW HVAC service truly stands out with their professionalism and dedication to customer…read moresatisfaction. Plus, their pricing is surprisingly reasonable, making them a fantastic choice for all your HVAC needs!

I woke up to a clogged A/C drain pipe that caused a condensation leak into my bathroom due to was…read moregoing down the ducting. It being summer in Texas, all HVAC companies are very busy. Ronnie could not make it out today, but he helped walk me through how to get my pipe unclogged enough to be able to actually run my A/C instead of dying in this heat until they can come out. They are running a business, but they care enough to help how they can even if they can't make it out. That's not something you see much of these days. I will fully trust them with any and all HVAC needs in my future.

Highly recommend! I was having issues with my AC unit and they quickly got Sebastian R. out to take…read morea look. He was very knowledgeable and answered all of my questions and showed me exactly what was going on. Very friendly and helpful I will definitely be reaching out and asking for Sebastian if I have any other issues in the future!

If you're looking for a good & honest HVAC company, go with SmithThompson (yes, that…read moreSmithThompson). Had a couple of regretful experiences with BillyGo and won't be doing business with them again. Their sales guys are super nice and great talkers. They're quick to try and sell you on repairs and upgrades, but the technicians who come and do the work later were terrible installing and fixing things correctly. Had to call them repeatedly on an AC install and some plumbing work. They also sold me on a service plan, but then ended up canceling the appointments. It's now expired. I have moved on. Did I mention SmithThompson?